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Freedom Debt Relief

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9.7

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PaulaAaron Plater Saginaw, MI

Every step of the way they explained thoroughly everything I needed to know it always let me know if I had any questions call anytime during normal business hours Or an email could’ve been sent to very professional very helpful

2 years ago

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Reply from Freedom Debt Relief

We are happy to hear that you are please with our service efforts! We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

Feb. 3rd, 2022

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billiejo walters Ballwin, MO

Freedom that relief told me how the process worked everything they told me was true they help me work and get my credit card at all taken care of I am still in the process it's amazing process everyone is very helpful and kind and respectful I'm so glad I went with them there is nothing about them that I do not like they are amazing

2 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience. We are honored to be your solution to financial relief! Thank you for choosing Freedom Debt Relief.

Feb. 3rd, 2022

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Patty Becerra Washington, DC

I love them and am for ever grateful for their help ,I was way over my head with dental bills and they saved me and I’ve now settled two debts out of three ,one more to go ,they will help you regain your credit back and it’s been about a year and a half

2 years ago

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Reply from Freedom Debt Relief

Patty, thank you for sharing your experience! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for choosing Freedom Debt Relief.

Jan. 28th, 2022

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Marcy Flaniken Edmond, OK

I appreciate you can call FDR staff every time you have a question about your account and they will guide you what you need to do next. I did not appreciate the warning time they give you to come up with more money in the event your case goes to court and they have to send it to Legal.

2 years ago

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Reply from Freedom Debt Relief

Hello Marcy, thank you for sharing your experience. Legal accounts can be very stressful which is why settling those accounts becomes a priority, in some cases we may need funds to accumulate at a faster pace to be able to settle. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

Jan. 28th, 2022

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Vickie Gengarelly Houma, LA

I was over my head due to a shady partner and I really didn’t know how I could get help much less breathe again! This company made things so easy and worry free that I would highly recommend them to anyone who has little debt or high debt.

2 years ago

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Reply from Freedom Debt Relief

Vickie, rest assured you're in great hands, our negotiations team is working very hard to obtain the best saving across all of your accounts. Thank you for choosing Freedom Debt Relief!

Jan. 28th, 2022

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Bob Cabral Turlock, CA

Freedom Debit Relief explained the plan they for me so I could understand it. They're actually doing everything they said they were going to do. They're always there if I have a question, and they always get me an answer. Plus I'm saving a lot of money.

2 years ago

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Reply from Freedom Debt Relief

Hello Bob, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Jan. 28th, 2022

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gina jacobs Charlotte, NC

I am so happy with Freedom Debt Relief! They resolved all my debt in less than a year! The communication and customer service is excellent! My credit score has already jumped 150 points. It was definitely worth using Freedom Debt Relief.

2 years ago

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Reply from Freedom Debt Relief

Gina, thank you for reviewing your experience! Thank you for allowing us to be part of your journey towards financial freedom and congratulations on your hard work to get to this point. Thank you for being a valued client of Freedom Debt Relief.

Jan. 17th, 2022

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scotty Saint Paul, MN

I was in over my head in debt And they reached out to me and put me on a plan That has required minimal effort upon myself Just make the payment to them Each month And in a short few months they've already negotiated several credit cards. They are the real deal

2 years ago Edited March 17, 2022

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Reply from Freedom Debt Relief

Scotty, thank you for your review! Rest assured you are in good hands, we will continue to work hard to help you achieve your goals. Thank you for being a valued client of Freedom Debt Relief!

Jan. 14th, 2022

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Matt Ellsworth Wellesley Hills, MA

Freedom Debt Relief has been great to do business with. They let you know everything you need to do to get debt free. They contact you when they can settle a debt before they do anything. I would recommend Freedom Debt Relief to anyone that is having a hard time with debt

2 years ago

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Reply from Freedom Debt Relief

Matt, thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

Jan. 6th, 2022

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Carolyn Steger Oxford, NC

My experience has been very positive. Was confused about communications by creditors contacting me by mail about settlement discussions which had not been made by me with them, and unanticipated given my contacts with FDR, however.

2 years ago

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Reply from Freedom Debt Relief

Carolyn, thank you for reviewing your experience! We understand that the beginning of the program may be a little confusing, we ask you not to worry and to please contact us with any questions that you may have! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

Jan. 6th, 2022

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Lisa Garza Holland, MI

I am enjoying working with Freedom Debt Relief, they are a wonderful group of people to work with during this difficult time in our lives. The staff has been there whenever I have had questions and I have had many. They have always been available and ready to assist me in many matters concerning my debt. I highly recommend Freedom Debt Relief.

2 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Lisa. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

Dec. 30th, 2021

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Kimberly Commodore, PA

This is the best program I haven’t been in it long and already have two paid accounts. I can’t wait to I’m out of debt. The staff is so friendly and helpful. I never had such great experiences with a company like FDR. I would recommend them to everyone. I’m finally seeing the light at the end of the tunnel. Thank you so much.

2 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us Kimberly, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Dec. 30th, 2021

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Romney Manassa Fort Lauderdale, FL

Very easy to communicate with, staff are responsive and professional, and they move quickly to address my concerns via phone or the chat feature. The website interface can be slightly un-intuitive, but it is a minor thing that you can get the hang of.

2 years ago

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Reply from Freedom Debt Relief

Thank you for reviewing your experience with us, Romney. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Dec. 8th, 2021

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Adriano Santos Port Saint Lucie, FL

Freedom Debt Relief has been a lifeline for me at a very, very troubled time in my life. They have negotiated very well for my debts that were acquired due to personal problems that are already resolved. And I am so grateful for FDR's work!!!

2 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Adriano. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2021

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Norma Olivares

my experience is very good and is very trustworthy

2 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Norma. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Nov. 18th, 2021

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David Detschner Lockport, NY

I like the way freedom debt relief has handled my creditors, I do not worry about the collection calls. Freedom debt has always contacted me when they have negotiated a settlement with my creditors I like that very much. I would recommend this program to anybody who is in to deep and think there is no way out.

2 years ago

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Reply from Freedom Debt Relief

Thank you for reviewing your experience! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

Nov. 16th, 2021

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Barry Kepp Florissant, MO

Customer Review Video

2 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Barry. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 12th, 2021

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Estrella Clewiston, FL

So far Freedom Debt Relief has been very helpful in my financial debt situation. They have been able to manage all my accounts accordingly and take care of anything in a timely manner I don't have any negative comments to say about this company. Hoping that once I finalize their program I am able to have a new fresh start with my credit.

2 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Estrella. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.

Nov. 12th, 2021

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Karen Steele Lexington, NC

Freedom Debt Relief worked for me in resolving my debt . I just received my final debt resolution this week. I can not express the relief knowing I am almost at the end. While at times the process seemed slow they were there working in the background securing the best results for me.

3 years ago

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Reply from Freedom Debt Relief

Karen, thank you for reviewing your experience! Your hard work is finally paying off! Congratulations ands thank you for choosing Freedom Debt Relief as your guide to wards financial freedom!

Nov. 2nd, 2021

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ruben 5150 San Antonio, TX

I was skeptic about this program but once I enrolled use my dashboard then started making my monthly payments I finally got my first debts settled I was so excited this program really works and I really appreciate and thanks to everyone behind the scenes helping me with my financial debt thank you

3 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Ruben. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!

Nov. 2nd, 2021

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Ryan Kunz Denver, CO

Freedom Debt Relief has been awesome. They helped to get back on top of my finances. They settled my debts for much less than I owe. At times it was difficult to trust the plan, but I stuck to it and they really do know what they are doing.

3 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Ryan! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!

Oct. 15th, 2021

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Shannon Flaherty Tuscaloosa, AL

I have never had a company go above and beyond for me like this. Every time I get off the phone with a rep from FDR I'm left thinking "wow this company knows how to be amazing at helping people and executing the task. I can't thank FDR enough.

3 years ago

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Reply from Freedom Debt Relief

Terrific feedback, Shannon. Hearing that we've gone above and beyond for you is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Oct. 4th, 2021

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Maureen Reagan Collegeville, PA

I never believed that I would ever see the light at the end of the tunnel. Shame on me! They were very helpful every step of the was. It was like having a guardian angel right next to me. Any question was never too silly or stupid. They instilled in me a deep trust. I have recommended them to my friends. They are truly amazing!

3 years ago

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Reply from Freedom Debt Relief

Terrific feedback, Maureen. Hearing that you are now able to see the light at the end of the tunnel is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Sep. 27th, 2021

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Mary Jane Woodman Urbandale, IA

I am most grateful for the debt assistance I have received from FDR. They have provided me with a viable solution to being over my head with debt that only continued to push me further and further into debt. Now I have a goal in achieving a debt free status.

3 years ago

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Reply from Freedom Debt Relief

Congratulations, Mary, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.

Sep. 22nd, 2021

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Barbara Neff Slatington, PA

It's amazing how many of my credit card have been taken care of because of consolidating my dating my credit card payments add payments through freedom from debt relief. I have 2 more to go and they're all paid. I am grateful for their help getting me out of the situation and put myself in.

3 years ago

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Reply from Freedom Debt Relief

Congratulations, Barbara, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.

Sep. 21st, 2021

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Yvonne Melchor El Paso, TX

I started with Freedom Debit Relief as soon the pandemic started I was hit hard max my credit cards they understand stood and was able to help with my debit. I couldn’t be any happier with them no hassles they did what they say they are going to do! They give me a piece of mind

3 years ago

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Reply from Freedom Debt Relief

Terrific feedback, Yvonne. Hearing that our service has provided you with peace of mind is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Sep. 16th, 2021

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Sherree L Rogers Ossian, IN

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3 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave your feedback, Sherree! It's always great to hear clients share how pleased they are with our service efforts, exceptional team, and resources available. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Sep. 16th, 2021

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Erica Newhart Bedford, TX

I've only been working with Freedom Debt Relief for less than a year, but I could not be more pleased with the support I have received thus far. I have felt nothing but confident and secure knowing that my debt is being resolved in a professional way. I have already received two settlements and look forward to their continued assistance!

3 years ago

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Reply from Freedom Debt Relief

Thank you, Erica, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2021

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Lupe Karnes City, TX

FDR has worked diligently to resolve my debt. Have stayed in touch with me through the process with care and concern. They are very trustworthy and are available anytime I need them. I recommend them to anyone who needs help with their credit card debt or other debts that need attention if you’re having a hard time handling it yourself.

3 years ago

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Reply from Freedom Debt Relief

Hello, Lupe! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2021

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Michaella Esters Bellevue, NE

This company truly cares. I have never ever sent something in or left a message and have no one get back to me. They ALWAYS respond within 24-48 hours. They are nice people and seem not to judge when we speak. I am truly blessed to have such a wonderful company to work with.

3 years ago

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Reply from Freedom Debt Relief

Hello, Michaella! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2021

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Herbert Eckert Tarpon Springs, FL

FDR was great right from the start a little over 2 years ago setting me up and negotiating with my creditors! Now I applied for and was approved for a consolidated plus loan and now I have about 60 payments to be debt free!!!

3 years ago Edited July 25, 2022

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Reply from Freedom Debt Relief

Thank you, Herbert, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2021

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William Gallagher

FDR process held true to their claims. We are about to complete our journey saving us 30+k dollars in the process. We are totally satisfied with all services we received except for the legal rep secured for one acct., the attorney was worthless. Never contacted or responded to us. Ended up paying full amount on the act.

3 years ago Edited December 11, 2023

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Reply from Freedom Debt Relief

Thank you, William, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Robert Tolento Elizabeth, NJ

Customer service is great I never had a major issue but I'd I called about payment or other questions they were thr greatest. TO be honest I don't have a complaint things have gone smooth and Freedom Debt has been meeting everything they said they would do or try. Well I would to say that there effort on my behalf has been great and they are not just trying but they are doing.

3 years ago

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Reply from Freedom Debt Relief

Thank you, Robert, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance! Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Scarlet Kim

My debt was drowning me, but as promised I was able to clear my debt in a little over 4 years. I knew I would take a hit with my credit score, but I am able to now build up my credit and be smarter/wiser about my finances from now on. FDR has been very helpful in my financial stability and goals.

3 years ago

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Reply from Freedom Debt Relief

Hello, Scarlet! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 24th, 2021

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Enriqueta Garza Baltimore, MD

One can never know which Debt Consolidation program is best for you. I had tried Provident debt relief and after being with them for approximately one year, it just was not working out. Freedom Debt Relief has been a blessing. I am very satisfied with their assistance.

3 years ago

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Reply from Freedom Debt Relief

Thank you, Enriqueta, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 24th, 2021

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Joe Boone Town and Country, MO

professionalism is their hallmark. They communicate with updates vigorously when progress is made. It's been an opportunity to lower my stress level by not having to deal with with creditors as I work toward improving financial health.

3 years ago

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Reply from Freedom Debt Relief

Joe, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 20th, 2021

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Theresa Yarra Sacramento, CA

I think it's a great option when you find your self drowning in debt. I am very pleased with the progress. So far they have reduced my debt by over 36%. The staff has been very friendly and helpful. Their communication and response has been great. The program has definitely contributed to my reduction in stress and worry.

3 years ago

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Reply from Freedom Debt Relief

Hello, Theresa! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 11th, 2021

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Cynthia Sandoval Pacoima, CA

I never thought I’d be able to get out from under all my debt. Freedom Debt Relief gave me back the control over my debt and the tools to always make sure I never fall behind again. I’m so appreciative of all the folks who’ve helped me in the program, and can’t wait until graduation day! Thank you FDR!

3 years ago

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Reply from Freedom Debt Relief

Hello, Cynthia! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-63303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 30th, 2021

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Adam Myslinski Nashville, TN

I remember how easy it was to register with the program first off. Then, how open and honest the Freedom Debt Relief employees, plus all other personnel regarding my accounts were was amazing. It is truly wonderful knowing that I was able to complete the program and can now celebrate being debt free.

3 years ago

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Reply from Freedom Debt Relief

Thank you, Adam, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Balachandar Thangavel Cary, NC

They did an awesome job in helping me resolving my debt that too at a critical point when I was struggling with medical conditions at home. Still with the program and negotiations went so good and deal they got me was great. Am very thankful for their service.

3 years ago

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Reply from Freedom Debt Relief

Thank you, Balachandar, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Tiong Lim CA

Since day one FDR have kept me up to date on every issues regarding my debts accounts and pertinent settlements resolution. I couldn’t be more excited about their hard working to resolve my unfortunate circumstances. I’m looking to the day when all of my debts have been paid off. My gratitude to FDR for all you do.

3 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you, Tiong, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Beverly Behny Chicago, IL

I'm pleased to know they will be taking care of my debt to help me get on my feet. They explained their program in terms I could understand. They helped me understand the negative credit score in the beginning but how it would improve my credit score in the end. Just knowing I can call them anytime with questions put my mind at ease.

3 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you, Beverly, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Aug. 3rd, 2021

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Danna S Fort Worth, TX

Freedom Debt Relief helped our stress and took care of what needed to be done in a timely manner. FDR kept us well informed along the way which was a tremendous help. We would recommend anyone struggling to contact FDR and inquire about their program!!!

3 years ago

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Reply from Freedom Debt Relief

Thank you, Danna, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Giovany Gonzalez Orlando, FL

Pros: Easy to setup your debt accounts and to make payments. Dont have to be on the phone all the time since most can be done from the app/website. Cons: They will give you a tracking map with an overall situation on where you are but its hard to get details on whats really going on with your accounts. They have to submit a request to whoever is workiny your case and hope you get an answer back. Other than that FDR does what your are paying for.

3 years ago

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Reply from Freedom Debt Relief

Giovany, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Cornell Lylrs Lawndale, CA

Freedom Debt Relief save me from all the hassles of talking to creditors and made it very easy for me the manage my time and money so that I can pay my bill and they showed me step-by-step what to do with each creditor negotiated a plan that was a affordable for me I'm very grateful

3 years ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, Cornell. We listen to our clients and find options that allowed them to resolve their debt and pursue their financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jul. 20th, 2021

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Mary Langham Mason, MI

So very happy that I decided to let Freedom Debt Relief help me in solving my debt problems. You have been a great help resolving my debt and help with all the worries that I had with handling calls, paper work from my debtors. Thank you so much. Mary Langham

3 years ago Edited December 14, 2021

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Reply from Freedom Debt Relief

Mary, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2021

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amber Earl West Valley City, UT

Great company! They walked me throught the process and made sure I understood what was about to happen. They have already settled and completed 3 of my accounts without any problems. Their customer service is amazing and not hard to get ahold of. I'm so happy I chose FDR to help me with my debt they have done an amazing job!

3 years ago

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Reply from Freedom Debt Relief

Thank you, Amber, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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Walt Syracuse, NY

Freedom Debt Relief is really great having used the services once before. Now i am again trying this time to wipe out what debt i still have left. This way of reducing your debt is really great. The cost has been reduced to a more affordable one. It is super good.

3 years ago

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Reply from Freedom Debt Relief

Thank you, Walt, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 6th, 2021

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konara m siripala Brooklyn, NY

I’m very happy to getting out of my credit card debt with the help of FDR program.At the beginning I had little doubt but now it’s gone because they resolved my debt faster than I thought. The staff very friendly and knowledgeable. If someone wants to get out of debt burden I would recommend to enroll to FDR settlement. Thank you Siripala k

3 years ago

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Reply from Freedom Debt Relief

Konara, thank you for the feedback. We are thrilled to serve you and assist you in your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2021

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enelson3903 Bowie, MD

I am writing you about my experience with Freedom Debt Relief. I enrolled in the program in August 2020. I needed this program to help me get back on track after changes in my job. The program for the most part has been very good, and your customer service team is exceptional in their responses on my account. I was able to settle on one account and that helped me tremendously. The problem I encountered when one creditor took legal action against me. I provide all the legal information to your customer service team and they advised it has been referred to your legal partner McCarthy Law. On May 19 after all the legal information was provided, I received a call from your sister company Consolidated Plus on a loan to help me settle the account. A few weeks had past and I called your customer service to see what the status of the account was. They advise it had been referred to McCarthy and they are working on the account and someone from McCarthy would call me within 48 hours with a status. After another week passed, I did not hear from McCarthy so I called McCarthy for a status and could not reach anyone to get a status. I told the receptionist that I have a court date of June 21 at 1:15pm and need to see what I need to do to somehow push the date while the settlement was going on. After several attempts to reach someone I was able to talk to Mrs. J who said they only work on the negation of settlement and not the court part. This was extremely disturbing with a court date coming up and they couldn’t provide me with better advice. I understand there is a process and it can take time but the communications from McCarthy was terrible. I am not a legal person, but they could have provided better insight on what I could do until the settlement is complete. My Recommendations are the following: The communications between FDR and McCarthy need to be fixed. It is unacceptable for poor communication. They could have email or called me to give me a status. They are in partnership with your company and clients will only see FDR as a problem. They are paid a fee to represent your clients and when a court date is near, they could provide better legal guidance to your clients. To say they only oversee the settlement and nothing else doesn’t help your customers. They could have said we will help you with the process of a continuous until the settlement is complete. 3. Communication is everything and when a company has a partnership with your company that is representing your clients a better status needs to be provided on how the progress is going with the settlement which is very important to your customers. Thank You Ernest Nelson

3 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Enelson3903, thank you for bringing this to our attention. We would like to collaborate with you to resolve this matter and to enforce processes to prevent this experience again. Thank you for your feedback and look forward to speaking with you soon.

Jun. 30th, 2021