Name: Consolidated Credit
Rating: 4.9

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scott Good Hope, IL

awesome and "kudos " from me as I have had wonderful response by all staff concerning my issues !!!! Great work all !

6 years ago

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Don Shows Englewood, OH

Tatiana was very helpful, gracious and friendly. She took care of the issue quickly and efficiently.

6 years ago

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RONALD E PARKER Pottsboro, TX

very informative, great program for those paying outrageous interest. thiswill help me get out of debt much quicker

6 years ago

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Stephanie See Arnold Ocala, FL

Will not give 5stars because Consolidated Credit did not explain their charges for using their service very well in the beginning

6 years ago

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Angela Hubbs Lake Elsinore, CA

So pleased with the services and comfort of knowing my debt to creditors is decreasing . Thank You so much.

6 years ago

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Kathleen M White Hollywood, FL

Tatiana was a great help she answers all of my questions. She was kind and curtieous and very timely.

6 years ago

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Brandon Albert Belton, TX

The company works well to accommodate you as well as your budget and they understand when the unexpected arise.

6 years ago

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suzanne f rodrigues Delray Beach, FL

Julio was amazing, he helped me reset my account passwords and was on the phone with me for over 45 minutes

6 years ago

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Dania Martinez El Paso, TX

Gillian was great today. She really helped me out and made me feel better about my financial situation.

6 years ago

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Erin New Boston, NH

I thought it was a great service, until I learned that their payment and communication methods are archaic and outdated. They have no online payment options, rely on services like Western Union and money orders, and no online chat options. If you are short on time, this is not the company you want to use.

7 years ago

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D Rincon, GA

I hung up on the lady immediately becAuse I couldn't even understand her severely broken English. I'm not even discussing my credit with a foreigner I don't understand for a moment. Horrible plan to use international call center unless I got the one employee who can't speak English.

7 years ago

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Nelda Caldwell Charlotte, NC

I tried to get in touch with a CSR regarding an email that I have received saying contact immediately. All of the phone numbers that are listed on the site, all come back to Alexandria C. I tried these numbers for about 3 days and still never got a CSR.

7 years ago

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P. Bellmore

I had a few points to check with her, and she took care of everything in a very reasonable amount of time.

7 years ago

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Thomas Wilson Mayfield, KY

Customer Service was super. i had no problems and was done with the hole process in two days. Thomas Wilson@ Ky.

7 years ago

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PATRICIA H WOODCOCK

I spoke with Brian....He was respectful, professional, and timely with his responses to my questions...

7 years ago

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Dora Blum

Tatiana was very helpful. Her explanation of things were clear and concise. And she was very understanding of my situation.

7 years ago

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Brittany Atkins Saint Louis, MO

Dealing with the people and company has made this process very easy and stress free for me. I greatly appreciate it.

7 years ago

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Michael Cordial Norman, OK

Tatiana was smart to the questions I needed help with. She was very efficient at getting the answers I wanted to me.

7 years ago

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LG Basking Ridge, NJ

The best decision I made! Always helpful and supportive. Friendly staff. I am not debt free! Thank you!

8 years ago

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Carolyne Licause Sun City West, AZ

Elizabeth helped me understand the process for keeping up-to-date with my accounts! Thank you so much. Carolyne

8 years ago

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Adam Carpenter Nicholasville, KY

Quick answers, very knowledgeable and polite. Enjoyed the comforting and reassuring conversation and service.

8 years ago

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Linda Barton Roanoke, VA

Customer service rep. was very helpful and seemed to know exactly what to do to help me. She was outstanding!!!

8 years ago

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Barbara & Todd Keith Hamilton, OH

Very helpful with our consolidated credit account in answering questions & discussing payment options. Thank you!

8 years ago

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John Maxwell Los Angeles, CA

Consistently helpful service is the foundation upon which Consolidated helps its customers find their way out of debt.

8 years ago

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Elizabeth sawyer Cheshire, CT

They are always there to help and they always keep you informed with your account. Thank you for helping us get out of debt! Liz S

8 years ago

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gricel valdez AZ

These people are very pushy. They say that their program is the way to go but it's not. If you are current on your bills but struggling, keep struggling. Find a high interest personal loan to consolidate and pay it down. This company like other debt relief company's can't help you unless your delinquent. So if your current they tell you NOT to pay your bills! You have to be delinquent to be in the program. Doesn't seem like it's helping you at all. Save your time and money.

2 years ago Edited May 24, 2022

Reply from Consolidated Credit

Dear Gricel,
We think you are referring to an entirely different organization as the claims you are making above do not reflect our business model. We do not advise clients to stop making payments on their debt. In fact, when someone signs on to our debt management program, we advise them to keep making payments if they are able to do so until the creditors have accepted proposals to accept payments through the program, reduce or eliminate the interest charges on their accounts and so on.

Please feel free to read more about our debt management program and how it works, ‘Using a Debt Management Program’ on Consolidated Credit’s website. Or, give us a call at 1-844-455-1472, one of our certified credit counselors will be happy to go over the program in great detail.

May. 27th, 2022

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Joseph Zajac Hazleton, PA

From where we started to what actually happened was two different things. I found that the fees and benefits from those fees were basically worthless and ended up just canceling them and doing my own debt relief program without their help which saved me more money in the end. I absolutely would not recommend either this or probably many other of these debt relief companies that make money off of what you can do on your own to a great extent.

2 years ago Edited May 24, 2022

Reply from Consolidated Credit

Dear Joseph,
We regret that there may have been some miscommunication. We strive to provide stellar service at all times and train our counselors to communicate the process as clearly as possible. When a prospective client calls we reach out to their creditors right away to negotiate lower interest rates on their behalf. While some creditors get back to us right away, others take longer to do so. The fees you pay are primarily to compensate the certified credit counselors and client services representative who manages your account. Fees are based on your budget, how many credit cards you have, and how much you owe. Fees on the debt management program are governed by the Uniform Debt Management Services Act which says debt management companies can charge up to $79 a month. Because we are a nonprofit, the average client pays about $40 a month. And those fees are just a small percentage of how much money you’ll save by getting rid of your debts with the reduced interest rates. Again, we regret any miscommunication and will use your review in our refresher training sessions.

Nov. 12th, 2021

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Ariana Sandoval

I like de consolidated Because they helped

5 months ago

Reply from Consolidated Credit

Dear Ariana,
It's a pleasure to help you with a debt management plan and reduce your interest rates and monthly payment. If there's anything we can do to improve your experience and earn a full five stars, don't hesitate to call client services at 877- 201-7780! We're committed to your success and providing top-tier customer service.

Jul. 3rd, 2024

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Myrna Farinas

Good quick excellent service. Kind and very helpful staff.

5 months ago

Reply from Consolidated Credit

Dear Myrna,
We're pleased to know everything has been smooth for you so far! If there's anything we can do to make your experience a 5-star one, please let us know and contact client services at 877- 201-7780. Otherwise, we hope to earn it over the length of your program! Thank you for sharing your experience.

May. 17th, 2024

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Chameca Starling

Love it. Great company to work with. I wil

6 months ago

Reply from Consolidated Credit

Hi Chameca,
We strive to provide effective programs and great customer service. We're delighted to know that's been your experience and we appreciate the chance to help you reach your financial goals! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

May. 29th, 2024

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Sue Steiner

This is the second time I have needed help with my bills.

6 months ago

Reply from Consolidated Credit

Dear Sue,
While we regret to hear about your situation, we're always happy to help. We understand that life doesn't always go to plan and believe that everyone deserves the opportunity to pay off their debt without snowballing high interest rates. We appreciate you taking the time to leave a review and look forward to seeing your balances go down over the program!

May. 29th, 2024

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Lori F Garvey

I have worked with you guys in the past- You were great!

6 months ago

Reply from Consolidated Credit

Hi Lori,
We're delighted to hear you had a great experience with us and we appreciate the chance to help you reach your financial goals! Thank you for taking the time to leave a review. We wish you the best!

May. 29th, 2024

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Melissa Sloan

The best decision after a long string of bad decisions!

6 months ago

Reply from Consolidated Credit

Hi Melissa,
Whether through bad decisions or bad luck, we believe everyone deserves the chance to pay off their debts without the burden of high interest rates. We're happy to have you aboard and be part of the program! Thank you for choosing us and we're excited to see the progress you'll make. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

May. 17th, 2024

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Enix Euceda

Thank you so much for helping me with my debt

6 months ago

Reply from Consolidated Credit

Hi Enix,
Thank you for choosing Consolidated Credit! It's our pleasure to assist you and we hope your program gave you the new chance you deserve. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

May. 17th, 2024

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lori ann kocks

i like that i can reach this company easily>

6 months ago

Reply from Consolidated Credit

Dear Lori Ann,
We understand that sometimes it's best to speak with a real person to resolve an issue or get a question answered. We're proud to offer fast, helpful customer service along with the convenience of an online portal. We appreciate you choosing Consolidated Credit and for sharing your feedback!

May. 17th, 2024

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Ms. G

Support in reducing my debt. Easy to use web portal.

6 months ago

Reply from Consolidated Credit

Dear Ms. G.,
We appreciate the chance to assist you in getting out of debt and it's a pleasure to offer the convenient online portal. We're delighted to have you on our program! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends, tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

May. 17th, 2024

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Tiffany Sims

They have made my life easier in the long run!

6 months ago

Reply from Consolidated Credit

Dear Tiffany,
We're glad to hear we made things easier for you, this is one of our main goals! It's a treat to know you've seen real benefit from our program. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

May. 17th, 2024

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Chris Sumter

Best decision I've made to better my finances

7 months ago

Reply from Consolidated Credit

Hi Chris,
It's a treat to know our program has helped you so much! We appreciate the chance to help you reach your financial goals. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

May. 17th, 2024

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Kerri Killion

Customer support is outstanding! Excellent!

7 months ago

Reply from Consolidated Credit

Hi Kerri,
It's a delight to know your customer service experience has been at the high level you deserve! We appreciate you sharing your experience and choosing Consolidated Credit. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

May. 17th, 2024

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Tina Behrens

I am so happy that my cards are paid off .

7 months ago

Reply from Consolidated Credit

Hi Tina,
Congratulations on completing your program! We hope you celebrate this success and we're so glad to have been part of your journey. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. You can also follow us on Facebook, YouTube, and everywhere else if you want to stay in touch: https://tinyurl.com/zbuerhax

May. 17th, 2024

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Augustine Wiafe

Helping clients get relief from high credit debt payments.

7 months ago

Reply from Consolidated Credit

Hi Augustine,
We understand the difficulties in living with and getting out of debt. We're glad our program is able to help you save money and make faster progress in paying down your accounts! Thank you for taking the time to leave a review.

Mar. 26th, 2024

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Israel Macias

Excellent service and communication from satff

7 months ago

Reply from Consolidated Credit

Hi Israel,
We understand the importance of dependable service and easy communication and are pleased to hear that's been your experience. We are thankful for the opportunity to be part of your financial journey! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Mar. 21st, 2024

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Patricia De Salvo Chicopee, MA

They have handled my situation very well. I couldn't ask for more.

8 months ago

Reply from Consolidated Credit

Hi Patricia,
It's a treat to hear we've exceeded expectations and provided the high level of care you deserve. Thank you for taking the time to leave a review! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 26th, 2024

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Michael Baker Milwaukee, WI

So helpful Easy to deal with very friendly

8 months ago

Reply from Consolidated Credit

Hi Michael,
We understand the importance of friendly, helpful service and are pleased to hear you've been receiving it. Thank you for sharing your experience! We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

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Verified Customer

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John Nicholson

Good, knowledgeable, friendly,+easy to contact.

4 years ago

Reply from Consolidated Credit

Hi John,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 23rd, 2020

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Tim Warren Dallas, TX

So far, So Good. They've done everything they've promised thus far.

9 months ago Edited January 18, 2024

Reply from Consolidated Credit

Hi Tim,
We're going to keep our promises and are committed to great service! Don't hesitate to call us at 877- 201-7780 if you ever have questions or want extra help.

Feb. 26th, 2024

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Lori Crockett Woodbridge, VA

I feel like my needs are beimg met well ny Consolidated Credit

10 months ago Edited February 15, 2024

Reply from Consolidated Credit

Dear Lori,
We appreciate the chance to be part of your journey out of debt and are glad our program is working well for you! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

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Michael Plunk Wichita, KS

They have provided great service in helping with my accounts.

10 months ago

Reply from Consolidated Credit

Hi Michael,
We're very pleased to hear we've been able to provide you with real help in your journey out of debt! Thank you for sharing your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 12th, 2024

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Jesse Adan

Recommend consolidated to everyone in debt . Thank you for the debt relief!!!

10 months ago Edited October 4, 2024

Reply from Consolidated Credit

Dear Jesse,
Your kind words and recommendation are appreciated! We're happy to relieve some of your stress and reduce your interest rates. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Jan. 12th, 2024

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Diane Emigh

It was all good, the people I interacted with were very professional.

11 months ago

Reply from Consolidated Credit

Dear Diane,
We're glad to hear you received the professional service you deserve! Thank you for giving us the opportunity to help you achieve your financial goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Nov. 29th, 2023