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Consolidated Credit

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9.2

Overall Score

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Brandon Albert Belton, TX

The company works well to accommodate you as well as your budget and they understand when the unexpected arise.

8 years ago

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suzanne f rodrigues Delray Beach, FL

Julio was amazing, he helped me reset my account passwords and was on the phone with me for over 45 minutes

8 years ago

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Dania Martinez El Paso, TX

Gillian was great today. She really helped me out and made me feel better about my financial situation.

8 years ago

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Erin New Boston, NH

I thought it was a great service, until I learned that their payment and communication methods are archaic and outdated. They have no online payment options, rely on services like Western Union and money orders, and no online chat options. If you are short on time, this is not the company you want to use.

8 years ago

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D Rincon, GA

I hung up on the lady immediately becAuse I couldn't even understand her severely broken English. I'm not even discussing my credit with a foreigner I don't understand for a moment. Horrible plan to use international call center unless I got the one employee who can't speak English.

8 years ago

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Nelda Caldwell Charlotte, NC

I tried to get in touch with a CSR regarding an email that I have received saying contact immediately. All of the phone numbers that are listed on the site, all come back to Alexandria C. I tried these numbers for about 3 days and still never got a CSR.

8 years ago

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P. Bellmore

I had a few points to check with her, and she took care of everything in a very reasonable amount of time.

9 years ago

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Thomas Wilson Mayfield, KY

Customer Service was super. i had no problems and was done with the hole process in two days. Thomas Wilson@ Ky.

9 years ago

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PATRICIA H WOODCOCK

I spoke with Brian....He was respectful, professional, and timely with his responses to my questions...

9 years ago

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Dora Blum

Tatiana was very helpful. Her explanation of things were clear and concise. And she was very understanding of my situation.

9 years ago

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Brittany Atkins Saint Louis, MO

Dealing with the people and company has made this process very easy and stress free for me. I greatly appreciate it.

9 years ago

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Michael Cordial Norman, OK

Tatiana was smart to the questions I needed help with. She was very efficient at getting the answers I wanted to me.

9 years ago

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LG Basking Ridge, NJ

The best decision I made! Always helpful and supportive. Friendly staff. I am not debt free! Thank you!

10 years ago

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Carolyne Licause Sun City West, AZ

Elizabeth helped me understand the process for keeping up-to-date with my accounts! Thank you so much. Carolyne

10 years ago

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Adam Carpenter Nicholasville, KY

Quick answers, very knowledgeable and polite. Enjoyed the comforting and reassuring conversation and service.

10 years ago

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Linda Barton Roanoke, VA

Customer service rep. was very helpful and seemed to know exactly what to do to help me. She was outstanding!!!

10 years ago

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Barbara & Todd Keith Hamilton, OH

Very helpful with our consolidated credit account in answering questions & discussing payment options. Thank you!

10 years ago

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John Maxwell Los Angeles, CA

Consistently helpful service is the foundation upon which Consolidated helps its customers find their way out of debt.

10 years ago

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Elizabeth sawyer Cheshire, CT

They are always there to help and they always keep you informed with your account. Thank you for helping us get out of debt! Liz S

10 years ago

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Lenny Smith

A huge financial relief. Having a family not knowing if I would ever get ahead or move forward. Debt was past my and over my head. Thank you.

2 years ago

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Reply from Consolidated Credit

Dear Lenny,
We understand what it's like to live with debt and have it pile on with high interest rates. We're delighted to give you some much-needed relief and help put you on the path towards a future with greater financial stability. We're always here for you if you have questions or need extra help, don't hesitate to call! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jul. 17th, 2024

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gricel valdez AZ

These people are very pushy. They say that their program is the way to go but it's not. If you are current on your bills but struggling, keep struggling. Find a high interest personal loan to consolidate and pay it down. This company like other debt relief company's can't help you unless your delinquent. So if your current they tell you NOT to pay your bills! You have to be delinquent to be in the program. Doesn't seem like it's helping you at all. Save your time and money.

4 years ago Edited May 24, 2022

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Reply from Consolidated Credit

Dear Gricel,
We think you are referring to an entirely different organization as the claims you are making above do not reflect our business model. We do not advise clients to stop making payments on their debt. In fact, when someone signs on to our debt management program, we advise them to keep making payments if they are able to do so until the creditors have accepted proposals to accept payments through the program, reduce or eliminate the interest charges on their accounts and so on.

Please feel free to read more about our debt management program and how it works, ‘Using a Debt Management Program’ on Consolidated Credit’s website. Or, give us a call at 1-844-455-1472, one of our certified credit counselors will be happy to go over the program in great detail.

May. 27th, 2022

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Joseph Zajac Hazleton, PA

From where we started to what actually happened was two different things. I found that the fees and benefits from those fees were basically worthless and ended up just canceling them and doing my own debt relief program without their help which saved me more money in the end. I absolutely would not recommend either this or probably many other of these debt relief companies that make money off of what you can do on your own to a great extent.

4 years ago Edited May 24, 2022

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Reply from Consolidated Credit

Dear Joseph,
We regret that there may have been some miscommunication. We strive to provide stellar service at all times and train our counselors to communicate the process as clearly as possible. When a prospective client calls we reach out to their creditors right away to negotiate lower interest rates on their behalf. While some creditors get back to us right away, others take longer to do so. The fees you pay are primarily to compensate the certified credit counselors and client services representative who manages your account. Fees are based on your budget, how many credit cards you have, and how much you owe. Fees on the debt management program are governed by the Uniform Debt Management Services Act which says debt management companies can charge up to $79 a month. Because we are a nonprofit, the average client pays about $40 a month. And those fees are just a small percentage of how much money you’ll save by getting rid of your debts with the reduced interest rates. Again, we regret any miscommunication and will use your review in our refresher training sessions.

Nov. 12th, 2021

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A Short Dallas, Texas

They are very helpful and have great communication.

5 months ago

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Reply from Consolidated Credit

Dear A,
We understand the importance of responsive, professional help and are glad that's what you've received. We appreciate the chance to work with you! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

May. 25th, 2026

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Terry Countryman

Than a lot for the help I Really appreciate.

6 months ago

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Reply from Consolidated Credit

Hi Terry,
Thanks for choosing us as a partner in your financial journey! It's a pleasure to help you reach your goals. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Apr. 11th, 2026

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Susan Crayton

I like how everything is taken care of for me.

6 months ago

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Reply from Consolidated Credit

Dear Susan,
We understand how difficult debt can be to live with and how daunting it can be to get out of. It's a pleasure to make the whole process simple and give you the second chance you deserve! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Apr. 11th, 2026

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Jen W.

Ease of payment and fair repayment plan.

6 months ago

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Reply from Consolidated Credit

Hi Jen,
We work to make our program convenient and effective and we're happy to know that's been your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Apr. 11th, 2026

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susie boyer

Fantastic customer service people. Helped a bunch

6 months ago

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Reply from Consolidated Credit

Dear Susie,
We strive to deliver stellar service and are delighted that's been your experience! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Apr. 11th, 2026

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estela jimenez

Excelente, el servicio es muy satisfactorio

6 months ago

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Christopher Kelsey

Very helpfull with credit and easy to managr

6 months ago

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Reply from Consolidated Credit

Hi Christopher,
Excellent service and an effective program are our goals. We're glad they were met with you! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Mar. 28th, 2026

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Edgar Melchor

Love the great costumer service thank you.

6 months ago

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Reply from Consolidated Credit

Hi Edgar,
We strive to deliver great service and are pleased to know that's been your experience! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Mar. 28th, 2026

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Yuritza Pupo

Fabulous I have refereed several of my friends.

7 months ago

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Reply from Consolidated Credit

Hi Yuritza,
We're delighted you've enjoyed our service and program. You referring us to friends is genuinely appreciated, tell them to call us at 877-987-3337!

Mar. 28th, 2026

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Carrington Gray

Worked out great for me and now I am debt free.

7 months ago

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Reply from Consolidated Credit

Dear Carrington,
Congratulations on graduating from the program! We're happy to see you reach this milestone and hope this helps you for years to come. We wish you the best and appreciate you leaving a review! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Mar. 17th, 2026

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Brian Cameron

great I am satisfied with performance and grateful

7 months ago

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Reply from Consolidated Credit

Dear Brian,
We're grateful for the opportunity to work with you and are delighted to hear you're happy with our service! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Mar. 17th, 2026

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Bernard Lovell

Easy to use. They keep me informed on the progress of my account.

7 months ago

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Reply from Consolidated Credit

Hi Bernard,
We appreciate the opportunity to be part of your financial journey and are glad you've found our service convenient to use. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Mar. 1st, 2026

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Natalie Millhoff

Very quick process of completing my debt consolidation.

8 months ago

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Reply from Consolidated Credit

Dear Natalie,
We strive to deliver great service and effective programs. We're excited to be working with you and are glad your enrollment went quickly and smoothly! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Mar. 1st, 2026

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CK !

Easy process. No hidden fees. Process started quickly.

8 months ago

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Reply from Consolidated Credit

Dear CK,
Thanks for sharing your experience. We appreciate the opportunity to work with you! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 8th, 2026

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Tasia Dial

The entire process has been easy and reassuring.

8 months ago

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Reply from Consolidated Credit

Hi Tasia,
Our team works hard to make our processes as convenient and effective as possible. We're glad those efforts have paid off with you! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Feb. 8th, 2026

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Adrena Gilbert

The ease and customer friendly service is worth this process.

8 months ago

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Reply from Consolidated Credit

Hi Adrena,
We strive to deliver great service and are glad you found our team and program helpful and convenient. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 1st, 2026

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It's Me Rox

Very helpful, appreciate all your time helping me

8 months ago

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Reply from Consolidated Credit

Hi Rox,
It's our pleasure! We're happy to be part of your financial journey. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Feb. 1st, 2026

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John Nicholson

Good, knowledgeable, friendly,+easy to contact.

6 years ago

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Reply from Consolidated Credit

Hi John,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 23rd, 2020

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Martin Grey beard

Great doing business, everyone is so professional and polite

9 months ago

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Reply from Consolidated Credit

Hi Martin,
We appreciate the opportunity to be part of your financial journey and are glad our team has been friendly and helpful to you. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Raymona Keene

Im extremely relieved to have this help getting my credit back under control

9 months ago

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Reply from Consolidated Credit

Dear Raymona,
We're excited to be working with you and can't wait to see the progress you'll make in the program! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Karen Curtis

This plan has really been good for us..it keeps things on track

9 months ago

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Reply from Consolidated Credit

Hi Karen,
Welcome aboard! We appreciate you sharing your experience with us and our program. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Vivian Sweat

I love the fact that my bills are coming down at an expedient rate.

9 months ago

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Reply from Consolidated Credit

Hi Vivian,
We're glad you're satisfied with the program and that it is providing real help in getting down your balances! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Jan. 18th, 2026

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Patrick Lantis

Good at helping u work things out and moving dates if needed

10 months ago

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Reply from Consolidated Credit

Hi Patrick,
We understand things don't always go to plan and we're happy to be as flexible as possible. Thanks for sharing your experience! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 26th, 2025

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Ms Neena

All the services a very good. Thank you for the excellent service.

10 months ago

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Reply from Consolidated Credit

Dear Ms. Neena,
It's a treat to know your counselor provided the high level of service you deserve! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 12th, 2025

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Patti Maisner

Customer Review Video

10 months ago

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Reply from Consolidated Credit

Hi Patti,
We understand how difficult it can be to live with debt and are happy to offer you relief from the high interest rates and stress! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Dec. 1st, 2025

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Tawauna Moore

They helped me. When I needed support. So glad for their assistance!

10 months ago

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Reply from Consolidated Credit

Dear Tawauna,
We're always happy to help whenever you need it! Thank you for choosing us as a partner in your financial journey. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 1st, 2025

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Nona Lindsey

I dont have to worry about paying my bills monthly on a fixed income

11 months ago

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Reply from Consolidated Credit

Dear Nona,
We understand how hard it can be to live on a fixed income and are happy to provide any relief we can. Thank you for taking the time to leave us a review. If you ever have questions or need extra help, don't hesitate to call us at 877- 201-7780!

Nov. 3rd, 2025

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Latedra Taylor

Everyone is friendly and helpful and it was a wonderful experience

11 months ago

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Reply from Consolidated Credit

Hi Latedra,
We're delighted to hear you received the high level of service you deserve! Thank you for the feedback. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Nov. 3rd, 2025