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Freedom Debt Relief

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9.6

Overall Score

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Toďd Copperas Cove, TX

Just getting started but smooth and easy soar

6 years ago

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Reply from Freedom Debt Relief

Welcome, Todd to Freedom Debt Relief! We are so excited for you to start this new journey to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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Mandie Dunham Marana, AZ

All the people at Freedom Debit Relief are very help.

6 years ago

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Reply from Freedom Debt Relief

Thank you for complimenting our services, Mandie! We are very proud to serve you with world-class customer service. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Nov. 7th, 2018

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Melissa Commerce City, CO

Very helpful in getting my debt under control

6 years ago

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Reply from Freedom Debt Relief

Melissa, we really appreciate your positive review! We look forward to having you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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Michael Rios Edinburg, TX

Has taken care of all of my worries on bills owed

6 years ago

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Reply from Freedom Debt Relief

We're glad to know, Michael that our program has given you peace of mind when it comes to your finances. One of our main goals is to ease the minds of our clients and so we appreciate you sharing this. We would also like to congratulate you on the outstanding job you've done in progressing on your graduation path! You are doing a phenomenal job and we encourage you to keep it up. As you approach graduation, know that we are still here to support you all the way to the finish line. You can always review your account details by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 4th, 2018

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Meri Daytona Beach, FL

The fees are too high and usually cut the money saved in half.

6 years ago

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Reply from Freedom Debt Relief

Hello Meri,

We're very sorry to hear you are dissatisfied with the program. If you still have questions or concerns regarding your account please reach out to our Client Services department at 1 (800) 655-6303 or email us at and we would be happy to assist you. Thank you for choosing Freedom Debt Relief!

Dec. 9th, 2018

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Julie DiSibio Youngstown, OH

So far so good in what Phillip told us what will happen.

6 years ago

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Reply from Freedom Debt Relief

We're glad to know the proper expectations were set regarding our program. Congratulations on all of the success you've had with us! You are doing a fantastic job progressing along your graduation path. We ask that you continue to contact us in client services whenever there's a question or concern regarding your account. Thank you for being the best part of Freedom Debt Relief!

Dec. 17th, 2018

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Jenny Trenton, OH

Good communication with customers. Fast results.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Jenny! We've been working hard on improving how we communicate with our clients. It's rewarding to know you are pleased with our efforts! Congratulations on all of the success you've had with us. You are well on your way to a debt-free future. As you work to get there, please continue to contact client services with questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 18th, 2018

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Mary Garretson, SD

Helpful in getting debits settled quickly

6 years ago

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Reply from Freedom Debt Relief

We're glad you are pleased with our process, Mary. Congratulations on all of the success you've had since enrolling with us! You are doing a fantastic job progressing along your graduation path. As you work toward a debt-free future, please know that we are here to support your every step. Feel free to contact client services at (800)655-6303 or via email at anytime you have questions on your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 18th, 2018

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Anita Kivell Metairie, LA

helped my debt reduction by at least 40%

6 years ago

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Reply from Freedom Debt Relief

Wonderful news, Anita! Thank you for sharing how significant of a savings you saw with your enrolled balances. You are so close to being debt free! As you finish up your graduation path, please know we are here to support your every step. Please continue to contact us in client services with any questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 18th, 2018

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David Castro Chino Valley, AZ

Everything has gone just about as expected.

6 years ago

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Reply from Freedom Debt Relief

We're proud of the work we do and we're pleased with your progress, David! Keep up the great work and please let us know when you have questions regarding your account. Our client services team is available at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Lenny Kushman Bakersfield, CA

Theyve done everything theyve promised!!

6 years ago

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Reply from Freedom Debt Relief

Thank you, Lenny, for your excellent response. We are overjoyed to hear about your wonderful experience with Freedom Debt Relief! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 6th, 2019

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Robert Santos Torrance, CA

So far at the beginning it has started of real smooth.

6 years ago

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Reply from Freedom Debt Relief

We're pleased to know that your program is running smoothly, Robert! Please don't hesitate to reach out any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 30th, 2018

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Howard Winkler Palestine, TX

The people are very helpful and friendly.

6 years ago

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Reply from Freedom Debt Relief

Hello Howard,

Thank you very much for sharing your review. Our world-class customer service department is happy to answer any questions or concerns you have and demonstrate the utmost service. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2019

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Marilyn Bringhurst Aylett, VA

I FOUND THEM TO BE REALLY SLOW STILL WAITING ON APPLYING MY DEBTS !

6 years ago

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Salvatore Tartaglia

Very helpful and precise

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Salvatore! We are happy we can be of assistance to you! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 7th, 2020

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J Corral

Very good and well explained

7 years ago

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Reply from Freedom Debt Relief

Thank you for your review, J! We are are glad to hear you are satisfied with the services you received! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 14th, 2020

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Sherry young

Easy and polite

7 years ago

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Reply from Freedom Debt Relief

Hi Sherry! Thank you for your positive review! We are happy to hear the process was easy for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Emmett Tramill Evansville, IN

Great customer service. Nice people to work with.

7 years ago

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Reply from Freedom Debt Relief

Thank you, Emmett, for your incredible feedback! We strive to provide world-class customer service and we're pleased to hear your wonderful experience with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Rich Toro Mesquite, NV

Very professional, courteous and responsive.

7 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Rich. We strive for excellent customer service and professionalism at Freedom Debt Relief and we are happy to hear about your wonderful experience. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Anita Zephyrhills, FL

VERY HELPFUL,MADE ME FEEL BETTER ABOUT SIGNING UP

7 years ago

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Reply from Freedom Debt Relief

We're pleased to hear that you're getting the help that you deserve, Anita! Thank you for choosing Freedom Debt Relief and please feel free to contact us when you have questions regarding your account. Our top tier client services team is available seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 15th, 2019

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james Woodstock, NY

They are awesome at customer service

7 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, James! We are happy to hear that you are pleased with our Customer Service team! Our goal is to ensure our clients feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 8th, 2020

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normand thibodeau

so far have done everything they promised

7 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Normand. We're happy to be of assistance and please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Randy Ray

So far so good. Have paid off one account and working on the remaining.

7 years ago

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Ravi Kumar Alluri Euclid, OH

great and they need to negotiate with my creditors fast

9 years ago

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Phil Cantrell Jr Rock Hill, SC

Excellent job...getting results as said they would

9 years ago

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Mark Root Scottsdale, AZ

They did a great job in negotiating my debt , highly recommend them to anyone .

9 years ago

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John Southington, OH

has worked very well.

9 years ago

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Elaine Cleveland, OH

Settling takes to much time. I would like to see this happen in a quicker fashion.

9 years ago

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ed Costa Mesa, CA

Good work

9 years ago

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Denise Marshall Los Angeles, CA

Good experience for far

9 years ago

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Deborah karpuszka Coraopolis, PA

Good service, professional, helpful

9 years ago

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Tracy Jordan Madison, WI

This place is a scam....you will end up paying more money than paying off your credit cards yourself!!!!

9 years ago

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Charlotte Grand Canyon, AZ

Wonderful! Thank you all so much for your help!

9 years ago

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Tracy Kenney Cape Coral, FL

So far so good! Can't wait to be debt free. TK

9 years ago

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Benny Dallas, TX

Going well now. Only been in program for 8 months.

9 years ago

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Ralph Hendrix Norcross, GA

I was never told my debt would increase.

7 months ago

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Reply from Freedom Debt Relief

Hi Ralph, we are sorry to hear that you feel like you did not receive all the information you needed. Unfortunately, we are unable to stop you debt from increasing due to interest rates and late fees you agree to with your creditor, prior to enrollment with FDR. The only way the interest and late fees stop accumulating, is when we settle your accounts.

Mar. 18th, 2024

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Beckie Martin Newburgh, IN

Very little to no communication. Moves very slow

9 months ago

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Reply from Freedom Debt Relief

Hi Beckie, we are sorry to hear that you feel this way. We encourage you to stay updated by checking your dashboard at least once a week. An account specialist will be reaching out to address your progress.

Jan. 11th, 2024

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Nikki Simpson Blountville, TN

I cannot get anywhere when I call I want to talk to a person and there is no option for that

1 year ago

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Reply from Freedom Debt Relief

Hi Nikki, an account specialist will be reaching out to address your concerns.

Aug. 2nd, 2023

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Mark Kanicki San Angelo, TX

Fees are too high and unpredictable.....

1 year ago

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Reply from Freedom Debt Relief

Hi Mark, we are very sorry to hear that this has been your experience. Our settlement fees are disclosed during enrollment and are a set amount meaning they will never change as you go throughout your program. We always want our members to feel well informed about the status of their program and we encourage you to give us a call at (800) 655-6303 so we can discuss your fee percentage and address any concerns or questions you have.

Jul. 19th, 2023

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Marjorie Pheal La Porte, IN

I receive too many unnecessary emails…..

1 year ago

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Reply from Freedom Debt Relief

Hi Marjorie, thank you for your feedback. We do our best to keep our clients informed about their program and educated about how to stay debt-free in the future.

Mar. 20th, 2023

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Christian Correa LA

I don't like the time it takes to pay off the debt

1 year ago Edited January 10, 2023

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Reply from Freedom Debt Relief

Hi Christian, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. If you would like more information about how you can accelerate your program, we encourage you to contact our customer service team.

Jan. 10th, 2023

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Wes Gugar Greensburg, PA

I received offers but got charges more by going through FDR. No vaule!!

1 year ago

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Reply from Freedom Debt Relief

Hello Wes, we are sorry to hear that you are unhappy with your savings. We encourage you to contact customer service to discuss the details of your savings.

Dec. 29th, 2022

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Nichole Criffield MI

I feel you are not staying on top Of it for your clients . Very very stressful

2 years ago

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Reply from Freedom Debt Relief

Hello Nichole, we are sorry to hear you feel this way about our program. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Oct. 6th, 2022

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Ben Palmer Belton, TX

Doesn’t save you money like they say because after all their fees you pay I regret it all the way

2 years ago

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Reply from Freedom Debt Relief

Hello Ben, we are sorry to hear that you are disappointed with our service efforts. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

May. 23rd, 2022

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Steven Hooper New Braunfels, TX

They move slow and don't work o. Easy pay off first

2 years ago

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Reply from Freedom Debt Relief

Steven keep in mind settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Please call us at 800-655-6303 if you need any further assistance.

May. 10th, 2022

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Vincent Goodall Houston, TX

Could see a lower negotiating Settlement.

2 years ago

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Reply from Freedom Debt Relief

Vincent if you have questions about any of your settlements or saving please contact our customer service team at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
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Apr. 26th, 2022

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William McLennan Memphis, TN

They are very helpful with getting ahold of my creditors.

3 years ago

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Reply from Freedom Debt Relief

Hello, William! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 30th, 2021

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Sarah Legaspi Riverside, CA

They make big promises but do not deliver. They also have lots of hidden fees.

3 years ago

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Reply from Freedom Debt Relief

We sincerely apologize, Ms. Legaspi, if we've failed to service you in any way. Understandably, it sounds like you're passionate about finishing the program and moving forward with your financial freedom. We will do anything possible to make this happen for you. Your continued patience is appreciated. Please know we will take this opportunity to get better at serving our clients. Please call us at 800-655-6303 if you need assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jul. 8th, 2021

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Chanda Reed Memphis, TN

You guys don’t make it easy.. I’m still doing work to get my credit on point

4 years ago

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Reply from Freedom Debt Relief

Thank you for bringing this to our attention Chanda! We are sorry you aren't satisfied with the results given to you by the program. We would like to discuss this with you further, so one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Aug. 25th, 2020

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Manahil Farman Mechanicsville, VA

I am getting collection letters from every credit card I have. And my credit score decreased a lot.

4 years ago

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Reply from Freedom Debt Relief

Hello, Manahil. Thank you for taking the time to leave us a review. We're sorry to hear about your concerns and we would like to opportunity to discuss them with you. We will be reaching out shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020