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Freedom Debt Relief

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9.7

Overall Score

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Crystal G Lamb Harveysburg, OH

So far we have one settlement and hopes for the rest

6 years ago

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Reply from Freedom Debt Relief

Hello Crystal,

Thank you for sharing your review! We will absolutely continue to negotiate and resolve your remaining accounts enrolled in Freedom Debt Relief. We have your best interest in mind and we want to congratulate you on your success thus far. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 12th, 2018

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Nidia Alderete Santa Fe, NM

All questions regarding to program and how it works was very informative .

6 years ago

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Reply from Freedom Debt Relief

Congratulations, Nidia, on successfully completing our program. Great job and well done! Did you know we have a referral bonus program? Please contact one of our client services advocates at (800)655-6303 for more information. Here's to a stronger financial future. Thanks for choosing Freedom Debt Relief!

Nov. 15th, 2018

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Teresa Murray Mansfield, TX

The people I talked to were very informative and pleasant to talk to.

6 years ago

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Reply from Freedom Debt Relief

We're always pleased to hear that our team has been pleasant and informative, Teresa! Customer service excellence is one of our top priorities and we're pleased to hear that we hit the mark! Please continue to reach out to our client services team at (800) 655-6303 or email when you have questions or need assistance with your account. Thank you for choosing Freedom Debt Relief!

Nov. 15th, 2018

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Donato Perez Van Nuys, CA

So far so good. Am await for good results.

6 years ago

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Reply from Freedom Debt Relief

We think it's great that things are running smoothly for you, Donato! We are also looking forward to your success and we're excited to be working with you. Along the way, please don't hesitate to reach out to our client services by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 16th, 2018

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Kevin Shay Sparta, MI

I'm not sure yet haven't been helped a whole lot except on one account and that was an easy one so I cannot really reply to anything right now

6 years ago

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Reply from Freedom Debt Relief

Hello Kevin,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Nov. 12th, 2018

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Victor Carson, CA

This is an amazing company good service.

6 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Hello Victor,

Thank you very much for your feedback. We love having you enrolled in our debt resolution program and we will continue to assist you in every way we can. We take pride in our customer service at Freedom Debt Relief and we will continue to provide you with the best. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 12th, 2018

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David J Brandt Cantonment, FL

The program has been great so far 6 months in.. Great customer service..

6 years ago

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Reply from Freedom Debt Relief

Thank you for the positive feedback, David. Now that you have been with us for some time, we wanted to check in with you to see how things are going. If you have any questions and/or concerns at this time, please feel free to contact client services for immediate assistance. Thank you for choosing Freedom Debt Relief!

Nov. 17th, 2018

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michel hendrie Omaha, NE

Everything is a fee. Regret my decision,but i got buried in debt and had to do something. If I had to do it over I would choose a different option.

6 years ago

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Reply from Freedom Debt Relief

Hello Michel,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Nov. 19th, 2018

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Sandra scolini North Highlands, CA

I am glad I choose Freedom Debt Relief. They are easy to work with.

6 years ago

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Reply from Freedom Debt Relief

We are glad that you find the details of our program easy to understand. We would like to congratulate you on successfully completing our program. Way to go! Did you know that we have a referral bonus program? Feel free to contact client services at (800)655-6303 for more information. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Nov. 19th, 2018

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Oscar Amarillo, TX

Service has been great, keep up the good job.

6 years ago

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Reply from Freedom Debt Relief

Thank you for the positive feedback, Oscar. We are glad to know our service has surpassed your expectations. We wanted to check in with you, now that you've been enrolled with us for some time. We're making sure our service is still exceptional in your opinion and that you are still having a world-class customer service experience. We would also like to congratulate you on the many successes you've had in our program. As you progress towards a debt-free future, please know we are here to support you every step of the way. Always feel free to contact client services with your questions and/or concerns. Thank you for choosing Freedom Debt Relief. Keep up the amazing job!

Nov. 19th, 2018

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Anastasia Lopez Malverne, NY

This process has been prompt, efficient and personalized.

6 years ago

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Reply from Freedom Debt Relief

Thank you for complimenting our service, Anastasia. We are glad to know you are well pleased in our program. We would like to congratulate you on the many successes you've had with us! You are doing a terrific job getting the account balances resolved. Keep up the awesome work! As you continue to work towards a debt-free free, please continue to reach out to our client services team at (800)655-6303 with your questions and/or concerns. Thank you for choosing Freedom Debt Relief. You can do this!

Nov. 20th, 2018

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Linda Hester Toledo, OH

So far pretty good they do respond quickly to questions submitted.

6 years ago

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Reply from Freedom Debt Relief

We are glad to know we have been able to respond to and answer your questions within a timely manner. Thank you for sharing this! We wanted to touch bases with you to see how things are going for you. Now that you've been enrolled for some time, we hope you are seeing the benefits of being in our program. If you have any questions or concerns regarding your account, please reach out to us in client services for immediate assistance. Thank you for choosing Freedom Debt Relief, Linda!

Nov. 21st, 2018

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ROBERTO V FERRER Phoenix, AZ

Excellent service and great people helping with all deb

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Roberto! We're so pleased that your program is running smoothly and that you're enjoying our services. Please don't hesitate to contact client services, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 21st, 2018

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Mark A Moore Sr Kansas City, MO

Its only been a few months and I am comfortable with the actions regarding my account.

6 years ago

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Reply from Freedom Debt Relief

Congratulations on successfully completing our program, Mark. We appreciate you taking out the time to share how pleased you were in our service. Did you know that we have a referral bonus program? Feel free to contact client services at (800)655-6303 for more information. Thank you for choosing Freedom Debt Relief. We hope you're enjoying your financial freedom!

Dec. 1st, 2018

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Robert Parrillo Patchogue, NY

Easy, knowledgeable, friendly and flexible

6 years ago

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Reply from Freedom Debt Relief

We appreciate your kind words, Robert! We work hard to meet expectations like yours and we're happy we've hit the mark! Any time you have questions regarding your account, please reach out to our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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Mark Webb Rockford, TN

Excellent communication. Quick results.

6 years ago

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Reply from Freedom Debt Relief

We appreciate the positive feedback, Mark. Congratulations on the progress you've already made with us! You are doing a fantastic job progressing toward a debt-free future. As you work to get there, know we are here to support you all of the way. Always feel free to reach out to us in client services anytime there is a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Dec. 1st, 2018

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zarina ronay Freeport, NY

the members have been great and so understanding

6 years ago

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Reply from Freedom Debt Relief

We appreciate your great review, Zarina! We always enjoy hearing how great our agents are, as we strive to provide world-class customer service! Please continue to reach out to our client services team any time you have questions or need assistance with your account, they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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Joel Bernales Maricopa, AZ

Very friendly & knowledgeable customer service.

6 years ago

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Reply from Freedom Debt Relief

Customer service excellence is one of our top priorities and we're glad that you're receiving the best possible service from our team, Joel! Please continue to reach out to client services with any questions or concerns and thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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Christopher Gegg MD Windermere, FL

Freedom does what they say, and they don't let down !

6 years ago

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Reply from Freedom Debt Relief

Thank you very much for your kind words, Christopher! We're happy to be working with you and any time you have questions, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 1st, 2018

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Jo Anne Hurley Venice, FL

Very helpful when I have a question. Prompt responce

6 years ago

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Reply from Freedom Debt Relief

It is rewarding to hear that all of your questions have been addressed and answered. Thank you for sharing this, JoAnne! Since you've enrolled with us, you have had a tremendous amount of success in our program! Congratulations!! As you continue toward financial freedom, please continue to reach out to us in client services with any questions and/or concerns that come up for you. You can do this! Thank you for choosing Freedom Debt Relief to meet your financial goals.

Dec. 4th, 2018

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Dale Ricketts Clio, MI

Easy to get set up and kept us in the loop every step of the way.

6 years ago

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Reply from Freedom Debt Relief

We're glad to know you found enrolling into our program easy to do. It's even greater knowing that you were very much aware as to what was happening with your account. Thank you for sharing this, Dale! We would like to congratulate you on successfully completing our program. Wonderful job! We hope you are now enjoying your financial freedom. Did you know we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 for additional information. Thank you for choosing Freedom Debt Relief. We wish you nothing but the best!

Dec. 5th, 2018

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Deborah Scott Port Saint Lucie, FL

Awesome Company really providing top notch Debt relief.

6 years ago

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Reply from Freedom Debt Relief

We're so glad to hear you are very pleased with our program! Thank you for sharing your positive feedback, Deborah. We would like to congratulate you on the many successes you've had with us so far. Well done! As you continue on your journey to becoming debt free, know we are here to support you every step of the way. Always feel free to contact us in client services at (800)655-6303 or via email at anytime you have questions and/or concerns. Thank you for choosing Freedom Debt Relief to meet your financial goals. You can do this!

Dec. 5th, 2018

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Tia Behne Whitesboro, TX

Customer service is very good and very helpful.

6 years ago

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Reply from Freedom Debt Relief

We appreciate you complimenting our level of customer service, Tia. We stride to provide each and every client with a world-class customer service experience. Congratulations on successfully completing our program. Well done! We hope you are enjoying your financial freedom! Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 for more information. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Dec. 5th, 2018

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Lynda Lewis Fisherville, MA

Helping me with my debt make me very happy and contented.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Lynda, for trusting us and allowing us to help you on your path to financial freedom! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Verita Jefferson Marshall, TX

Everything is going as planned and on track.

6 years ago

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Reply from Freedom Debt Relief

We're glad to hear that, Verita. It's good knowing that everything seemed to be moving along as planned. We're sorry to see that you've since terminated from our program. Please let us know if we can be of any assistance to you in the near future. We wish you nothing but the best! Thank you for choosing Freedom Debt Relief.

Dec. 7th, 2018

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Johnna Koonce Goldsboro, NC

Great Customer Service, excellent at handling my questions.

6 years ago

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Reply from Freedom Debt Relief

We take pride in having a world-class client services team, Johnna and we appreciate the recognition! Please continue to contact client services when you have questions or need assistance, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 8th, 2018

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Will Robison Blanchard, OK

Made me feel more comfortable with everything

6 years ago

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Reply from Freedom Debt Relief

We're happy to give you the vote of confidence you deserve, Will! The Freedom Debt Relief team is here for you every step of the way throughout your debt-free journey. Any time you have questions or need assistance, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 8th, 2018

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Maria New York, NY

Good service. Freedom has help me with my problems.

6 years ago

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Reply from Freedom Debt Relief

We love to help our clients, Maria and we're happy that you're pleased with our services! Thank you for choosing Freedom Debt Relief and any time you have questions or need assistance, please don't hesitate to contact client services at (800) 655-6303 or log onto .

Dec. 6th, 2018

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Hopeful in Brooklyn Brooklyn, NY

Most of my debts were reduced to half...

6 years ago

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Reply from Freedom Debt Relief

We want to congratulate you on your success and savings! We're all looking forward to your next milestone and in the meantime, please feel free to reach out to client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Larry Dunkirk, NY'

Because they have been excellent in working with you

6 years ago

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Reply from Freedom Debt Relief

We're delighted that you're satisfied with the service that we provide, Larry! Throughout your journey with us, please don't hesitate to reach out any time you have questions or concerns, simply give us a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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george dinges Altoona, PA'

because they're doing a great job and keep up the good work

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, George. We are glad to hear the program is going well for you thus far! When you have questions or concerns please reach out to our client services department at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Anonymous Tallahassee, FL

Excellent customer service, responsiveness, empathetic

6 years ago

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Reply from Freedom Debt Relief

Thank you for your compliments! We take pride in having a world-class client services team and we're proud to hear that we're hitting the mark! Please don't hesitate to contact client services any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2018

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Jennifer Torres Miami, FL

great customer service fast turn around great ideas

6 years ago

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Reply from Freedom Debt Relief

Thank you very much for recognizing our wonderful client services team, Jennifer! We take pride in having a team that's here for you when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 15th, 2018

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Jar Boynton Beach, FL'

Had issue with person not calling me back in the advanced dept

6 years ago

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Reply from Freedom Debt Relief

We're very sorry to hear about your negative experience, Jar. If you still have questions or concerns regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2018

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Preston Tampa, FL'

Excellent costumer service.Keep good work.

6 years ago

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Reply from Freedom Debt Relief

We take pride in having a world-class client services team and we're thrilled to know that we've hit the mark, Preston! We're looking forward to your continued success and any time you have questions regarding your account, please continue to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2018

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Mr. Cook St. Petersburg, FL'

Courteous and professional associates, very knowledgeable

6 years ago

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Reply from Freedom Debt Relief

Thank you very much for your compliments, Mr. Cook! We work hard to meet expectations like yours and we're happy to hear that we've hit the mark! In the future, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 15th, 2018

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Barbara Port St Lucie, FL'

Exceptional company...Great customer Service...

6 years ago

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Reply from Freedom Debt Relief

Thank you for your wonderful compliments, Barbara. We're proud to be on your side and any time you have questions or need assistance with your account, give us a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 15th, 2018

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Karen Middlesboro, KY

Prompt, efficient, courteous, trustworthy, dependable.

6 years ago

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Reply from Freedom Debt Relief

Thank you very much for your great review, Karen! We're proud of the work we do and we're happy to guide you to your brighter financial future. Along the way, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 15th, 2018

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Melissa Troy, OH

All have been very prompt and professional

6 years ago

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Reply from Freedom Debt Relief

We're glad to hear it, Melissa. Thank you for sharing the positive experiences you've had when reaching out to client services. We greatly appreciate the feedback. We ask that you continue to contact us in client services anytime there's a question regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 18th, 2018

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RENEE Fort Wayne, IN

Taken care of with efficiency and straight foward.

6 years ago

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Reply from Freedom Debt Relief

We're so glad to know you found our process efficient and straight forward. However, we're very sad to see you've since terminated from our program. If we can be of assistance to you in the near future, please do not hesitate in letting us know. Thank you for choosing Freedom Debt Relief! We wish you nothing but the best.

Dec. 18th, 2018

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Jennifer Sorel Michigan City, IN

Communication and translation lost towards the end of the settlement process

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you feel this way, Jennifer. We prefer if our clients to be well-informed and up to date regarding their accounts. Also, there are some very important communications we need to share with you. Please give us a call in client services at (800)655-6303 or via email at for further details. Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2018

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Everyone Southgate, MI

Been very helpful and lawyer dept been great

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you needed assistance from our legal services team. However, it's great to know they did such a great job assisting you with the given situation! Thank you for sharing. We hope you're still having an outstanding experience with us. Please contact us in client services if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 18th, 2018

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Jim East Lansing, MI'

So far they have done everything they said they would

6 years ago

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Reply from Freedom Debt Relief

We hope that we continued to provide you with the proper expectations, Jim. Congratulations on successfully completing our program! You did such a fantastic job committing to our process that you were able to graduate much sooner than anticipated. Wonderful job! Feel free to refer any family members or friends whom you feel could also benefit from our service. Thank you for choosing Freedom Debt Relief. Enjoy your financial freedom!

Dec. 18th, 2018

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Chaffee Independence, MO'

I still have companies harasing me that are supposed to be included

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you are still experiencing creditor calls. There's some helpful information that can be found on your client dashboard that speaks to how to handle creditor calls. We hope that since we've resolved some of your accounts the creditor calls have since stopped. If you have any questions regarding your account, feel free to contact us in client services. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Dec. 18th, 2018

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Lee B Baker Trumann, AR

Easy to work with...& they do what they say they will do.

6 years ago

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Reply from Freedom Debt Relief

We appreciate the positive feedback, Lee. Thank you for taking out the time to share. Also, congratulations on the amount of progress you've made with us. You are so close to becoming debt free! We ask that you continue to contact us in client services with questions regarding your account. Great job committing to our process, Lee. Thank you for being the best part of Freedom Debt Relief!

Dec. 18th, 2018

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Debbie Frisco, TX'

Quick responses. Sensitive to my situation

6 years ago

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Reply from Freedom Debt Relief

We appreciate your great review, Debbie! We're proud of the work we do and we're happy to be working with you. Please don't hesitate to contact us any time you have questions or concerns, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2018

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LW Tolar, TX

Easy application and good customer service

6 years ago

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Reply from Freedom Debt Relief

We appreciate your great review! We take pride in having a wonderful client services team, please continue to give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2018

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All Temple, TX

FDR has done an excellent job at helping me.

6 years ago

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Reply from Freedom Debt Relief

We're always happy to lend a helping hand! Please don't hesitate to contact client services when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2018

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Susie Alpine, TX'

Excellent service and provides peace of mind

6 years ago

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Reply from Freedom Debt Relief

Thank you for the positive feedback, Susie. Our top priority is to provide our clients with peace of mind when it comes to their finances. We're so happy to know we were able to successfully do this for you as well. Congratulations on successfully completing our program! We hope you are enjoying a life of being debt free. If you know anyone who could also benefit from our service, feel free to contact client services at (800)655-6303 to learn about our client referral bonus program. Thank you for choosing Freedom Debt Relief!

Dec. 28th, 2018

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Debbie Castle Rock, CO

seems to be doing a good job. I'm happy with the way things are going.

6 years ago

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Reply from Freedom Debt Relief

We're glad to know you are pleased with our service, Debbie. Congratulations on the many successes you've had with us. Please let us know how we can continue to support you on this journey. Always feel free to contact us in client services with any questions or concerns that come up for you. Keep up the amazing job and thank you for choosing Freedom Debt Relief. Here's to a prosperous 2019!

Dec. 28th, 2018