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Freedom Debt Relief

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9.5

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maritza Opa Locka, FL

my experience is good with freedom debit select because they are help me with my debit account

9 years ago

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gary altieri Gwynn Oak, MD

You guys are great with answering all questions in detail. Thank you.

9 years ago

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Matt Turner Paradise, CA

Good so far have been in program since October 2014 and have had one debt settled. Just wish it would go faster and have more debts settled.

9 years ago

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thomas Port Jefferson Station, NY

everything is good ,But I would like to here more updates on what's going on thanks

9 years ago

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Roger Greensboro, NC

The Debt Relief Program is awesome and I see myself coming out of debts !

9 years ago

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Kathryn Bullington Florence, AL

Federal Debt Relief have done a great job representing me and helping me relive my debts promptly!

9 years ago

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ron minuard TX

Very very pleased with freedom for helping get me with my debt problems

9 years ago

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Ralph Hendrix Norcross, GA

I was never told my debt would increase.

3 months ago

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Reply from Freedom Debt Relief

Hi Ralph, we are sorry to hear that you feel like you did not receive all the information you needed. Unfortunately, we are unable to stop you debt from increasing due to interest rates and late fees you agree to with your creditor, prior to enrollment with FDR. The only way the interest and late fees stop accumulating, is when we settle your accounts.

Mar. 18th, 2024

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Dave Fortin Kingston, PA

They provide debt consolidation but always call. I'll give them an A for effort and tenacity for sure.

2 years ago

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Reply from Freedom Debt Relief

Thank you for reviewing your experience Dave. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Erik Lewis Atlanta, GA

They helped with negotiating a lower payment on several outstanding bills when I was laid off.

2 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Erik. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!

Nov. 10th, 2021

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Beckie Martin Newburgh, IN

Very little to no communication. Moves very slow

5 months ago

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Reply from Freedom Debt Relief

Hi Beckie, we are sorry to hear that you feel this way. We encourage you to stay updated by checking your dashboard at least once a week. An account specialist will be reaching out to address your progress.

Jan. 11th, 2024

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James Tucson, AZ

Poor customer service, lies nobody will ever see this

1 year ago

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Reply from Freedom Debt Relief

Hi James, we are sorry to hear you feel this way about our service efforts. We would love to speak with you, but we are unable to locate your account with the information provided by this review. Please reach out to us via a private message, with your contact information.

May. 19th, 2023

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

2 years ago

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Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

2 years ago

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Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

2 years ago

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Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

3 years ago

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Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Linda Royston

I feel like I could have done this on my own.

3 years ago

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Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Joey

Don't like yr tactics dealing with the creditors

4 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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John Lucht

Settlement was more than originally owed!

4 years ago

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Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

4 years ago

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Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Delilah

Customer Service Representative and Company takes the customers money

4 years ago

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Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

5 years ago

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Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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shannon

Poor communication getting a structured settlement in place

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

6 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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mine

i am haveing calls that are not good not getting no money

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Amber Patton

They screw people over instead of helping me they make it worse

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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April Washington Plant City, FL

How much my credit score went down, scarey.

9 months ago

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Reply from Freedom Debt Relief

Hi April, we understand credit impact can be intimidating, but remember our goal is to help you save on your debt and pay it off! There is always plenty of opportunity to repair our credit in the future. We encourage you to contact a credit expert to explore your options when you complete your program!

Sep. 7th, 2023

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James Houston, TX

I like the quickness of the 1st settlement

9 months ago

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Reply from Freedom Debt Relief

Hi James, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

Sep. 5th, 2023

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Helena Mendoza Albertville, AL

Take a little time by they are always kind and helpful.

9 months ago

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Reply from Freedom Debt Relief

Helena, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 5th, 2023

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Brenda Sebren Mendenhall, MS

Friendly person that called me immediately after I enquired

10 months ago

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Reply from Freedom Debt Relief

Hi Brenda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jul. 31st, 2023

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tiffany price Detroit, MI

Helpful with dealing with a stressful decision

10 months ago

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Reply from Freedom Debt Relief

Hi Tiffany! We know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!

Jul. 19th, 2023

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Junior Vargas Miami, FL

All around good customer service and communication

11 months ago

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Reply from Freedom Debt Relief

We love hearing this, Junior! Thank you for sharing your experience and trusting us!

Jul. 14th, 2023

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Gerald Jamieson Mobile, AL

Worked very quickly to reduce my debt by about 30%

11 months ago

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Reply from Freedom Debt Relief

Gerald, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 21st, 2023

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Josephine Rizzo McKees Rocks, PA

Customer Review Video

1 month ago

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Reply from Freedom Debt Relief

Josephine, so thrilled to receive your feedback about the service thus far. Glad to hear your debt is getting reduced. Keep us posted if you need anything along the way. Thank you, again and have a great day.

Mar. 18th, 2024

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Barwako Hassan North Reading, MA

they are grade at getting in contact with you.

5 months ago

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Reply from Freedom Debt Relief

Wonderful to hear, Barwako! Thank you for trusting us!

Dec. 22nd, 2023

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Gary Potter Indianapolis, IN

I like how they keep me informed on my situation

8 months ago

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Reply from Freedom Debt Relief

Hi Gary, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Sep. 27th, 2023

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Francois Weigel Rhinebeck, NY

Great customer service in respond to my questions

8 months ago

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Reply from Freedom Debt Relief

Hi Francois, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 27th, 2023

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Anthony Proctor Dallas, TX

The comfort level that the representative had me in

11 months ago

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Reply from Freedom Debt Relief

Hi Anthony, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jun. 21st, 2023

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Mark Rosenkrantz Catonsville, MD

Freedom Debt Relief offer efficient solutions.

1 year ago Edited January 31, 2024

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Reply from Freedom Debt Relief

Hi Mark, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

Jun. 21st, 2023

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Christine Fair Fair IL

I like that they are up front about what to expect!

1 year ago

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Reply from Freedom Debt Relief

Hi Christine, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Jun. 16th, 2023

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Tieluy Olleba Philadelphia, PA

Always communicating with me for advises and progress

1 year ago

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Reply from Freedom Debt Relief

Hi Tieluy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 15th, 2023

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Guadalupe Coreas Los Angeles, CA

Excellent Service and very effective on the task at hand.

1 year ago

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Reply from Freedom Debt Relief

Hi Guadalupe, thank you for sharing your satisfaction with our service!

Jun. 16th, 2023

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Gary Knight DeLand, FL

Fast and very informative Thanks for the help

1 year ago

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Reply from Freedom Debt Relief

Gary, thank you for trusting us on your journey towards financial freedom!

Jun. 16th, 2023

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Joe Herring

they are really helping me out getting my debt payed off.

1 year ago

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Reply from Freedom Debt Relief

Hi Joe, keep up the great work! We are excited to see your results!

Jun. 9th, 2023

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Katrina Williams Durant, OK

Like how they helped the entire way and stayed in contact with me constantly.

1 year ago

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Reply from Freedom Debt Relief

Hi Katrina, keep up the great work!

Jun. 9th, 2023

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Deborah Brozyna Columbia, MD

It cut one card in half of what I owe. So happy

1 year ago

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Reply from Freedom Debt Relief

Hi Deborah, thank you for sharing your satisfaction with your progress and savings!

Jun. 9th, 2023

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Shelli Pennington

The best!!!! No worries or complaints love the service

1 year ago

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Reply from Freedom Debt Relief

Hi Shellie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 5th, 2023

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Danielle Cabral FL

Exceptional customer service. Would highly recommend.

1 year ago

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Reply from Freedom Debt Relief

Hi Danielle, thank you for sharing your satisfaction with our service!

Jun. 5th, 2023