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Freedom Debt Relief

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9.7

Overall Score

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Kimberly Mack

So far so good. Everyone I have spoken with has been very helpful.

5 years ago

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Reply from Freedom Debt Relief

This is great to hear, Kimberly. We are overjoyed to hear of your positive experience thus far and we will continue to provide world-class customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Drake Fresno, CA

I didn't know that FDR was going to let my accounts go into default. They don't tell you that upfront.

5 years ago

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Reply from Freedom Debt Relief

Hello Drake,

We sincerely apologize for your negative experience with Freedom Debt Relief thus far. We advise our clients in the Enrollment Call, Welcome Call and in the Debt Resolution Agreement to voluntarily stop making payments to your creditors. We also advise of the credit impact and what you can expect from our negotiations. We invite you to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

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Rick Nisar Lake Worth, FL

Everything has been very smooth.. 2 more years and it will be done!!!

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

We're happy to step in and help you, Rick! We're proud of your success and we're looking forward to helping yo achieve your financial goals! Keep up the great work and any time you have questions, please reach out to us! Client Services is available seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

May. 21st, 2019

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David Columbus, OH

I am constantly impressed with the communication. Honest and forthright.

5 years ago

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Reply from Freedom Debt Relief

Dear David,

We really admire your feedback and we're happy to be able to provide you with an outstanding experience! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 6th, 2019

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EVA EARST

Freedom Relief made me feel comfortable with all the questions I asked. They helped quite good.

5 years ago

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Reply from Freedom Debt Relief

We appreciate the positive feedback, Eva. Thank you for sharing the many benefits you've experienced from enrolling into our program. Please continue to reach out to us in client services with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

Feb. 19th, 2019

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Brad Little Cypress, TX

I have received excellent service and professionalism throughout the process

5 years ago

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Reply from Freedom Debt Relief

This is great, Brad! We are thrilled to provide you with exemplary service and we will continue to support you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 25th, 2019

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Regina Lunsford Granite Falls, NC

I have been very pleased with the timely matter of my settlements.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, Regina. We are very glad to hear our program has been beneficial thus far and we will continue to resolve your accounts in a timely manner. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2019

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Edith Sparta, WI

The company is very informative and explain every step for you

5 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Edith! We are absolutely thrilled to have you aboard! As you begin your debt free journey with us, keep in mind you can monitor your every step by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals. Now, let's get you debt free!

Apr. 23rd, 2019

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LUIS SILVA The Bronx, NY

Excellent customer service, My expectations were adequately addressed.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Luis, for your review. We strive to provide our clients with the utmost customer service and professionalism, and we are thrilled to hear of your positive experience so far. We are confident you will continue to see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2019

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Lanny miniard Dayton, OH

Had an unexpected payment hike to prevent being sued by a creditor, that we thought was being resolved.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your honest feedback, Mr. Miniard. It's understandably frustrating when unexpected financial circumstances arise. Thank you for abiding by the request made by the legal team that assisted you with this matter. It is because of your sacrifice that we were able to continue as scheduled and successfully negotiate the account balance.

If you have any other questions or concerns at this time regarding the matter, feel free to reach out to our client services team for assistance. We are available 7 days a week to assist you in any way we can. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 17th, 2019

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SUSIE LOUGHLIN Saint Ignatius, MT

THANK YOU, THANK YOU, YOU SAVED ME UNDUE STRESS AND PEACE OF MIND. THANK YOU FREEDOM DEBT RELIEF.

5 years ago

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Reply from Freedom Debt Relief

Our pleasure, Susie! We appreciate you sharing how you've benefited from our program. The greatest reward is knowing we've been able to provide you with peace of mind regarding your finances. Please continue to reach out to our client services team with any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief!

Apr. 15th, 2019

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Roshawndra Prattville, AL

I'm very satisfied with the results I am receiving from Freedom.

5 years ago

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Reply from Freedom Debt Relief

We appreciate you sharing how pleased you are with the results of our program. We, too, are very proud of the progress you've made. Keep in mind you can view your account details at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Apr. 15th, 2019

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Ken Vaughan Orlando, FL

My credit score is getting better and I'm happy when I can get back to where I once was

5 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief. Thank you for sharing this wonderful news, Ken! We are also very excited to witness you take back control of your finances. As we continue the journey, keep in mind we are available 7 days a week to address any questions or concerns that come up along the way. Client services can be reached by calling (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 12th, 2019

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Jorge Martinez

very knowledgeable and courteous , made me feel confident he would help me.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your review, Jorge. We have your best interest in mind at Freedom Debt Relief and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2019

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ann marie Ronkonkoma, NY

Everyone has been very helpful with all the questions that I have asked.

5 years ago

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Reply from Freedom Debt Relief

This is great to hear, Ann Marie. Freedom Debt Relief supports your journey in becoming debt free and our highly trained Client Advocates will continue to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 8th, 2019

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Lourdes The Bronx, NY

Is been amazing 2 settlements in olny 3 months,thank you so much

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Lourdes! We're thrilled by your phenomenal success so early on in the program! Congratulations! We're looking forward to your next milestone and in the meantime, should you have questions or need assistance with your account, please don't hesitate to contact us! Our client services team is happy to help and they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Apr. 5th, 2019

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Araceli Romero Houston, TX

People from Debt Relief are all very nice , very helpful and very friendly .

5 years ago

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Reply from Freedom Debt Relief

Thank you for your compliments, Araceli! Our team is here to support you throughout each step of your journey with us and if you have any questions along the way, please continue to contact client services! Give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Apr. 10th, 2019

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Sharon Hall Gastonia, NC

Freedom Debt Relief has really helped me in becoming debt free

5 years ago

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Reply from Freedom Debt Relief

Sharon, we're ecstatic to hear that Freedom Debt Relief has walked you to a new journey of financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 3rd, 2019

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David T Laws Splendora, TX

Very professional, top notch. Don't need to say much more than that.

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your phenomenal review, David! We always enjoy hearing great feedback about the services we provide! If you have any questions for us along the way, please don't hesitate to contact our client services team. They're happy to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2019

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Private Woodbridge, VA

Very much appreciated. Representative has been very helpful.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your lovely review and rating! It's a pleasure being able to provide you customer satisfaction. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 29th, 2019

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Michael Alan Bemiss Kingman, AZ

pnly suggestion is to send more notices on how I'm doing with all this

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your honest review, Michael. We're always looking for ways to get better and we value great feedback like yours. Did you know that you have your client dashboard available to you to track your progress? You can access it by visiting . Additionally, if you have questions about your account along the way, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 27th, 2019

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Karen Price Timberville, VA

So far my experience has been good -people have been very helpful.

5 years ago

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Reply from Freedom Debt Relief

Hello Karen,

We're so happy to hear your experience has been great with our company! We look forward to many more wonderful experiences. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Laura Rosenberger Canonsburg, PA

I know that my debt is being handled professionally and in a timely manner.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Laura for your outstanding review! We appreciate your review about the Representative. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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JOHN COLBERT

Your doing great. I didn't think it would be this far so soon.

5 years ago

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Reply from Freedom Debt Relief

Thank you, John, for your review! You are doing great as well and we want to congratulate you on your success thus far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Scott Norlina, NC

Very pleased with the program, had some difficulty dealing with the none stop creditors calls in between settlements.

5 years ago

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Reply from Freedom Debt Relief

Hello Scott,

We want to extend an apology for the negative experience you have had with the communication from your creditors. Our highly skilled team of client advocates would be glad to provide some options to try to avoid these calls. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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AlexC Clearwater, FL

Everyone has been incredibly awesome and super friendly. They make it so easy.

5 years ago

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Reply from Freedom Debt Relief

This is great feedback, Alex. Freedom Debt Relief is happy to provide the utmost customer service and professionalism to all of our clients and we are looking forward to seeing you debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Janie Rogers, AR

They got the settlements completed in less time than I thought it would take

5 years ago

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Reply from Freedom Debt Relief

We're glad to have met your expectations. Congratulations on the amazing job you've done in our program! You are so close to meeting your goal of becoming debt-free! Keep up the amazing work and thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Linda Schmidt Memphis, TN

The initial contact was wonderful and very informative , she explained details through the end

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your fantastic review, Linda! We're happy to hear that you're receiving the help that you need! Should you have questions about your account in the future, please feel free to contact our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 8th, 2019

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Eugene wolfe Drums, PA

great to work with. They really do help with getting rid of your debt.

5 years ago

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Reply from Freedom Debt Relief

This is fantastic, Eugene! We are very happy to assist you with your accounts and we are looking forward to seeing you debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 28th, 2019

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Darren Evans Hattiesburg, MS

Freedom Debt Relief has brought me peace in helping me whiddle my dbt down.

5 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief! We're ecstatic to have you aboard. Thank you for sharing that you now have peace of mind regarding your finances since enrolling into our program. As we begin the journey together, always remember client service is available 7 days a week to address any concerns that come up for you. You can also view the details of your account at any time by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Mar. 2nd, 2019

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Connie Budick City of Saint Peters, MO

From the beginning they have been on top of everything. Happy I went with them

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Connie! We're happy to have you on board with us and we're excited to be working with you! If you have any questions for us, please feel free to contact our client services team! Simply call (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Linda D Martin

I have been very Happy with FDR. I have gotten 3 of my 6 accounts resolved .

5 years ago

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Reply from Freedom Debt Relief

Congratulations, Linda! Your success is phenomenal! We're excited to see you reach your financial goals and any time you have questions for us, please don't hesitate to contact our client services team. Simply call (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 22nd, 2019

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kathleen bonesteel Springfield, TN

So far they have done everything they said they would without a lot of red tape.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Kathleen! We care about you at Freedom Debt Relief and we will continue to stay true to our word. Success is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2019

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Gil Green Middleburg, FL

WHAT CAN I SAY....YOUR CUSTOMER SERVICE IS ALWAYS FRIENDLY AND HELPFUL.

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Hello Gil,

Thank you for sharing your feedback. We are happy to explain our program thoroughly and we will continue to answer any questions or concerns you have. We are looking forward to seeing your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 20th, 2019

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Jessica Walker, LA

they rep was very helpful, and let me know every thing I needed to know.

5 years ago

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Reply from Freedom Debt Relief

We greatly appreciate your feedback, Jessica. We are glad to hear our Client Advocates further assisted you and we are confident you will become debt free very soon. Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 19th, 2019

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Tanomsoy Sappasri Waltham, MA

Best service and friendly. Feel comfort to continue the process.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Tanomsoy. We strive to provide exemplary customer service to all of our clients and we are happy to hear you are comfortable with your debt resolution option. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 14th, 2019

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Gregory Winfrey Fontana, CA

Every time that I have questions I get the answers I’m looking for!

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Luba Deerfield Beach, FL

Everybody is very nice and helpful. I am glad I call You for help. Thank You.

5 years ago

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Reply from Freedom Debt Relief

Hello Luba,

We greatly appreciate your feedback. We are happy to provide the utmost customer service to all of our clients and our highly trained client advocates are happy to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 11th, 2019

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Ken Weeks Colorado Springs, CO

Customer service is great...helpful...agents are very helpful and knowledgeable.

5 years ago

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Reply from Freedom Debt Relief

Thank you for complimenting our level of customer service, Ken. We want our clients to feel confident and comfortable reaching out to our contact center. Congratulations on the progress you've made since enrolling with us! Keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Feb. 7th, 2019

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Bubbah El Cajon, CA

please return my calls. I AM UNABLE TO SATISFY QUESTIONA BY E-MAIL

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Bubbah. We're sorry to hear that you're having trouble reaching us. For immediate assistance please contact our client services team at (800) 655-6303 or log onto your client dashboard at and chat with us! You can also reply with your contact information in a private message and we can have a member of our team reach out to you. Thank you for choosing Freedom Debt Relief.

Jan. 30th, 2019

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Linda Conley Port Huron, MI

When I called the woman I talked to was very kind and understanding.

5 years ago

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Reply from Freedom Debt Relief

We're delighted to hear that you've received great assistance from our team, Linda! Our team is caring and eager to resolve any questions or concerns you have throughout your time with us. Please contact us any time you have questions regarding your account, our client services team is available at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Rozza Orlando, FL

This is my third settlement in a year. I can’t wait till this is all over ...

5 years ago

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Reply from Freedom Debt Relief

Congratulations on your success thus far, Rozza! We're proud of the milestones you've reached and we're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Darron ButlerBaller Tucson, AZ

Freedom Debt has put me at ease rgarding my debt. Great service!

5 years ago

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Reply from Freedom Debt Relief

We couldn't be happier, Darron, to know that our service is providing you with peace of mind regarding your finances. Thank you so much for your kind feedback. Keep in mind you can monitor your progression along your graduation path by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 30th, 2019

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Jim taylor Prescott Valley, AZ

Easy and helpful very competent. Make it easy and fast to pay debt off

5 years ago

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Reply from Freedom Debt Relief

We appreciate your great review, Jim! We're thrilled to be working with you and we're excited to see your financial success. Any time you have questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 26th, 2019

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Nancy A Buffa St Louis, MO

Everyone very kind and considerate, Answered questions and explained well.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your outstanding review, Nancy! Our team is caring, knowledgeable, and always willing to answer any questions you may have. You can contact us by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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Jean Mays Phoenix, AZ

NLLG and FDR need to better communicate with each other. If there is no communication, a resolution cannot be reached.

5 years ago

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Reply from Freedom Debt Relief

Hello Jean,

Your honest feedback is very much appreciative! We work constantly to improve how we communicate with our clients at every stage of their program especially when we're working with NLLG. Anytime an account is sent to NLLG we do work together to get updates or they will also inform our clients first on how they want to handle the account since they are lawyers and need to provide you with details first. We're sorry for the negative experience you have come across, know that we work every day to get better at what we do. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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SLJ Gaithersburg, MD

Working diligently behind the scenes to ensure negotiations are affordable.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your review and 5-star rating. We will continue to be working to provide you with significant savings and reaching your goal of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Reynaldo Pineda Las Vegas, NV

Courteous and professional in handling my concerns /questions/clarifications

5 years ago

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Reply from Freedom Debt Relief

Thank you, Reynaldo, for your fantastic feedback. We appreciate your time and sharing the wonderful experience you've had with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Dan Monroeville, PA

If you do what they say it works. Maybe even quicker than they tell you.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Dan. We are thrilled to hear our program has been working for you thus far and we wish you the absolute best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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John M Jacobson Sr Winona, MN

Everything has been going as planned. I am very happy with your service.

5 years ago

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Reply from Freedom Debt Relief

Hello John,

Thank you for your feedback. We are so happy to hear about your positive experience from the time you enrolled in our program and we are looking forward to seeing your accomplishments in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019