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Freedom Debt Relief

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9.7

Overall Score

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JOHN COLBERT

Your doing great. I didn't think it would be this far so soon.

5 years ago

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Reply from Freedom Debt Relief

Thank you, John, for your review! You are doing great as well and we want to congratulate you on your success thus far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Scott Norlina, NC

Very pleased with the program, had some difficulty dealing with the none stop creditors calls in between settlements.

5 years ago

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Reply from Freedom Debt Relief

Hello Scott,

We want to extend an apology for the negative experience you have had with the communication from your creditors. Our highly skilled team of client advocates would be glad to provide some options to try to avoid these calls. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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AlexC Clearwater, FL

Everyone has been incredibly awesome and super friendly. They make it so easy.

5 years ago

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Reply from Freedom Debt Relief

This is great feedback, Alex. Freedom Debt Relief is happy to provide the utmost customer service and professionalism to all of our clients and we are looking forward to seeing you debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Janie Rogers, AR

They got the settlements completed in less time than I thought it would take

5 years ago

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Reply from Freedom Debt Relief

We're glad to have met your expectations. Congratulations on the amazing job you've done in our program! You are so close to meeting your goal of becoming debt-free! Keep up the amazing work and thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Linda Schmidt Memphis, TN

The initial contact was wonderful and very informative , she explained details through the end

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your fantastic review, Linda! We're happy to hear that you're receiving the help that you need! Should you have questions about your account in the future, please feel free to contact our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 8th, 2019

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Eugene wolfe Drums, PA

great to work with. They really do help with getting rid of your debt.

5 years ago

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Reply from Freedom Debt Relief

This is fantastic, Eugene! We are very happy to assist you with your accounts and we are looking forward to seeing you debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 28th, 2019

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Darren Evans Hattiesburg, MS

Freedom Debt Relief has brought me peace in helping me whiddle my dbt down.

5 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief! We're ecstatic to have you aboard. Thank you for sharing that you now have peace of mind regarding your finances since enrolling into our program. As we begin the journey together, always remember client service is available 7 days a week to address any concerns that come up for you. You can also view the details of your account at any time by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Mar. 2nd, 2019

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Connie Budick City of Saint Peters, MO

From the beginning they have been on top of everything. Happy I went with them

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Connie! We're happy to have you on board with us and we're excited to be working with you! If you have any questions for us, please feel free to contact our client services team! Simply call (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Linda D Martin

I have been very Happy with FDR. I have gotten 3 of my 6 accounts resolved .

5 years ago

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Reply from Freedom Debt Relief

Congratulations, Linda! Your success is phenomenal! We're excited to see you reach your financial goals and any time you have questions for us, please don't hesitate to contact our client services team. Simply call (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 22nd, 2019

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kathleen bonesteel Springfield, TN

So far they have done everything they said they would without a lot of red tape.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback, Kathleen! We care about you at Freedom Debt Relief and we will continue to stay true to our word. Success is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2019

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Gil Green Middleburg, FL

WHAT CAN I SAY....YOUR CUSTOMER SERVICE IS ALWAYS FRIENDLY AND HELPFUL.

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Hello Gil,

Thank you for sharing your feedback. We are happy to explain our program thoroughly and we will continue to answer any questions or concerns you have. We are looking forward to seeing your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 20th, 2019

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Jessica Walker, LA

they rep was very helpful, and let me know every thing I needed to know.

5 years ago

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Reply from Freedom Debt Relief

We greatly appreciate your feedback, Jessica. We are glad to hear our Client Advocates further assisted you and we are confident you will become debt free very soon. Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 19th, 2019

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Tanomsoy Sappasri Waltham, MA

Best service and friendly. Feel comfort to continue the process.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Tanomsoy. We strive to provide exemplary customer service to all of our clients and we are happy to hear you are comfortable with your debt resolution option. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 14th, 2019

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Gregory Winfrey Fontana, CA

Every time that I have questions I get the answers I’m looking for!

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Luba Deerfield Beach, FL

Everybody is very nice and helpful. I am glad I call You for help. Thank You.

5 years ago

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Reply from Freedom Debt Relief

Hello Luba,

We greatly appreciate your feedback. We are happy to provide the utmost customer service to all of our clients and our highly trained client advocates are happy to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 11th, 2019

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Ken Weeks Colorado Springs, CO

Customer service is great...helpful...agents are very helpful and knowledgeable.

5 years ago

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Reply from Freedom Debt Relief

Thank you for complimenting our level of customer service, Ken. We want our clients to feel confident and comfortable reaching out to our contact center. Congratulations on the progress you've made since enrolling with us! Keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Feb. 7th, 2019

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Bubbah El Cajon, CA

please return my calls. I AM UNABLE TO SATISFY QUESTIONA BY E-MAIL

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Bubbah. We're sorry to hear that you're having trouble reaching us. For immediate assistance please contact our client services team at (800) 655-6303 or log onto your client dashboard at and chat with us! You can also reply with your contact information in a private message and we can have a member of our team reach out to you. Thank you for choosing Freedom Debt Relief.

Jan. 30th, 2019

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Linda Conley Port Huron, MI

When I called the woman I talked to was very kind and understanding.

5 years ago

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Reply from Freedom Debt Relief

We're delighted to hear that you've received great assistance from our team, Linda! Our team is caring and eager to resolve any questions or concerns you have throughout your time with us. Please contact us any time you have questions regarding your account, our client services team is available at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Rozza Orlando, FL

This is my third settlement in a year. I can’t wait till this is all over ...

5 years ago

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Reply from Freedom Debt Relief

Congratulations on your success thus far, Rozza! We're proud of the milestones you've reached and we're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Darron ButlerBaller Tucson, AZ

Freedom Debt has put me at ease rgarding my debt. Great service!

5 years ago

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Reply from Freedom Debt Relief

We couldn't be happier, Darron, to know that our service is providing you with peace of mind regarding your finances. Thank you so much for your kind feedback. Keep in mind you can monitor your progression along your graduation path by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 30th, 2019

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Jim taylor Prescott Valley, AZ

Easy and helpful very competent. Make it easy and fast to pay debt off

5 years ago

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Reply from Freedom Debt Relief

We appreciate your great review, Jim! We're thrilled to be working with you and we're excited to see your financial success. Any time you have questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 26th, 2019

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Nancy A Buffa St Louis, MO

Everyone very kind and considerate, Answered questions and explained well.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your outstanding review, Nancy! Our team is caring, knowledgeable, and always willing to answer any questions you may have. You can contact us by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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Jean Mays Phoenix, AZ

NLLG and FDR need to better communicate with each other. If there is no communication, a resolution cannot be reached.

5 years ago

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Reply from Freedom Debt Relief

Hello Jean,

Your honest feedback is very much appreciative! We work constantly to improve how we communicate with our clients at every stage of their program especially when we're working with NLLG. Anytime an account is sent to NLLG we do work together to get updates or they will also inform our clients first on how they want to handle the account since they are lawyers and need to provide you with details first. We're sorry for the negative experience you have come across, know that we work every day to get better at what we do. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 24th, 2019

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SLJ Gaithersburg, MD

Working diligently behind the scenes to ensure negotiations are affordable.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your review and 5-star rating. We will continue to be working to provide you with significant savings and reaching your goal of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Reynaldo Pineda Las Vegas, NV

Courteous and professional in handling my concerns /questions/clarifications

5 years ago

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Reply from Freedom Debt Relief

Thank you, Reynaldo, for your fantastic feedback. We appreciate your time and sharing the wonderful experience you've had with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Dan Monroeville, PA

If you do what they say it works. Maybe even quicker than they tell you.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Dan. We are thrilled to hear our program has been working for you thus far and we wish you the absolute best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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John M Jacobson Sr Winona, MN

Everything has been going as planned. I am very happy with your service.

5 years ago

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Reply from Freedom Debt Relief

Hello John,

Thank you for your feedback. We are so happy to hear about your positive experience from the time you enrolled in our program and we are looking forward to seeing your accomplishments in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Gary Jacksonville, FL

Really everything was explained up front and is now happening.

5 years ago

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Reply from Freedom Debt Relief

It sounds like the proper expectations were set for you when first enrolling into our program. Thank you for sharing how informative your Debt Consultant was during the initial consultation. Although you are very clear about our processes, please do not hesitate to contact client services anytime you have questions on your account. Thank you for choosing Freedom Debt Relief as a guide to financial independence!

Jan. 18th, 2019

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Tonya Witkovsky Fulton, NY

So far great and things are being resolved faster then expected.

5 years ago

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Reply from Freedom Debt Relief

Hello Tonya,

Thank you for your splendid review! We strive to make sure all your accounts are being settled in a timely matter and get you to reach your goal of being officially debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 18th, 2019

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Mark Cravens Indianapolis, IN

Very efficient and fast service in reaching settlement agreements.

5 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Michael Erwin Ames, IA

So far it has been a good experence. Reps are very nogable in the Service they perform...thanks

5 years ago

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Reply from Freedom Debt Relief

We love to hear that you've had a great experience thus far, Michael! Our team is always ready to answer your questions or concerns, so please don't hesitate to give us a call at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Jan. 11th, 2019

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Nanie Carson City, NV

I sure was surprised at how fast the first settlement was made.

5 years ago

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Reply from Freedom Debt Relief

Your progress thus far is phenomenal, Nanie! Congratulations on your first settlement and we're all looking forward to your next milestone. In the meantime, please feel free to contact us when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 11th, 2019

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Gloria J Mellion Los Angeles, CA

The whole program is extremely user-friendly online and off.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Gloria! We're happy to know that you're finding our program easy to follow! Also, don't forget we have a client services team that's always ready to answer any questions or concerns you have along the way. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Edward Bailie Allen, TX

1 by 1 they are resolving my accounts . I am very pleased to say the least

5 years ago

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Reply from Freedom Debt Relief

We love to hear your positive feedback, Edward! We're pleased about your progress as well and we're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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Dave B. Modesto, CA

They are doing exactly what they offer. No hassle up front and supportive.

5 years ago

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Reply from Freedom Debt Relief

We're here to support you every step of the way on your path to debt-freedom, Dave! We're proud of your success thus far and we're looking forward to your next milestone. In the meantime, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Tim Agnew Phoenix, AZ

Communication is great. I do wish FDR could hurry things along a little quicker.

5 years ago

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Reply from Freedom Debt Relief

We greatly appreciate your honest review, Tim! Please don't hesitate to reach out to us if you have questions regarding your progress. One of our knowledgeable representatives will be happy to review your account with you and answer any questions or concerns you may have. Give them a call at (800) 655-633 or you can email . Thank you for choosing Freedom Debt Relief!

Jan. 4th, 2019

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Melinda Oakley, CA

Great Staff, courteous. Answered all my questions. They are patience.

5 years ago

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Reply from Freedom Debt Relief

Hello Melinda,

Thank you for your wonderful review. We are glad to hear we have demonstrated outstanding customer service thus far and we are looking forward to seeing you obtain financial freedom. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Hoang Pomona, CA

when it comes to needs and helps the customer service are the best

5 years ago

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Reply from Freedom Debt Relief

Hello Hoang,

Thank you for your honest feedback. Our highly skilled team of client advocates are glad to assist you while enrolled in Freedom Debt Relief and we have your best interest in mind through graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Dorothy(Dottie)Rathbun Waynetown, IN

Patrick was very through answered all of my questions and is always available

5 years ago

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Reply from Freedom Debt Relief

Hello Dorothy,
We greatly appreciate your feedback. We are very happy to hear Patrick had answered all of your questions or concerns thoroughly and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Sharon Mount Washington, KY

The people I have dealt with have been ver very very accommodating.

5 years ago

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Reply from Freedom Debt Relief

We're glad to know your debt consultant has been so communicative with you and has always answered the questions you had about our program. Thank you so much for sharing. As you begin your debt-free journey, please know our advocates in client support are just as willing to assist you. Always feel free to contact us in client services at (800)655-6303 or via email at anytime you have questions regarding your account. Thank you for being the best part of Freedom Debt Relief!

Dec. 13th, 2018

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Catherine Ortega

Great communication and clear objectives for what I need to get out of debt.

5 years ago

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Reply from Freedom Debt Relief

We're happy to help guide you to your brighter financial future, Catherine! We'll be here for you every step of the way and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Thomas O'Neill

Working just fine as anticipated. Paying off my debts in a very prompt manner.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Thomas! We certainly are working hard to ensure your debt is settled within a timely manner. Our team of highly skilled negotiators will be working to obtain the best settlements for you and any questions or concerns you have during the process can be answered by our Client Services department. Give them a call at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Giannico

No headaches. We did what we needed to do and they did their part.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Giannico! We strive to provide the best possible experience to all clients and are happy to hear we've hit the mark. We look forward to your continued success and in the meantime, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 27th, 2018

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Elizabeth Ysidron

They have been amazing helped me understand how to check my progress

5 years ago

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Reply from Freedom Debt Relief

We are very pleased to receive your review, Elizabeth! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful with your account. In the future, any time you have questions regarding your account, please feel free to contact client services by calling (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Christine Giammarino

Easy, informative and always available for your questions and concerns.

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your positive review, Christine. We're happy to be of assistance and we're here for you every step of your debt-free journey. Any time you have questions or concerns please don't hesitate to contact client services by calling (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Catherlina Smith

Thus far FDR has done what they promised. I'm pleased with their performance.

5 years ago

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Reply from Freedom Debt Relief

We're thrilled to hear that you're happy with our services, Catherlina! We're proud of your success and we're all looking forward to your brighter financial future. Along the way, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Jimmy Fletcher

So far, so good! They've been keeping me informed with all my accounts.

5 years ago

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Reply from Freedom Debt Relief

We are very pleased to receive your positive review, Jimmy! We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful with your account. Also, don't forget we have a world-class client services team that's ready to answer any questions or concerns, give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 27th, 2018

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Anonymous

Entire experience has been good with them. Able to get financially stable

5 years ago

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Reply from Freedom Debt Relief

We're delighted to hear that you're back on your feet financially. We look forward to your continued success and any time you have questions or concerns, please don't hesitate to contact client services. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 27th, 2018

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Ronald Lewis

Definitely do not understand what they do. I have been paying in for quite some time now and nothing has been paid off that I no of!

5 years ago

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Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience, Ronald. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Dec. 27th, 2018

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Debt Free 2021

Great service, always available for consultation, very friendly representatives

5 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018