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Freedom Debt Relief

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8.9

Overall Score

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David Castro Chino Valley, AZ

Everything has gone just about as expected.

4 years ago

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Reply from Freedom Debt Relief

We're proud of the work we do and we're pleased with your progress, David! Keep up the great work and please let us know when you have questions regarding your account. Our client services team is available at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Lenny Kushman Bakersfield, CA

Theyve done everything theyve promised!!

4 years ago

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Reply from Freedom Debt Relief

Thank you, Lenny, for your excellent response. We are overjoyed to hear about your wonderful experience with Freedom Debt Relief! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 6th, 2019

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Robert Santos Torrance, CA

So far at the beginning it has started of real smooth.

5 years ago

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Reply from Freedom Debt Relief

We're pleased to know that your program is running smoothly, Robert! Please don't hesitate to reach out any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 30th, 2018

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Howard Winkler Palestine, TX

The people are very helpful and friendly.

5 years ago

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Reply from Freedom Debt Relief

Hello Howard, Thank you very much for sharing your review. Our world-class customer service department is happy to answer any questions or concerns you have and demonstrate the utmost service. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2019

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Marilyn Bringhurst Aylett, VA

I FOUND THEM TO BE REALLY SLOW STILL WAITING ON APPLYING MY DEBTS !

5 years ago

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Salvatore Tartaglia

Very helpful and precise

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Salvatore! We are happy we can be of assistance to you! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 7th, 2020

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J Corral

Very good and well explained

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, J! We are are glad to hear you are satisfied with the services you received! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

Aug. 14th, 2020

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Sherry young

Easy and polite

5 years ago

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Reply from Freedom Debt Relief

Hi Sherry! Thank you for your positive review! We are happy to hear the process was easy for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Emmett Tramill Evansville, IN

Great customer service. Nice people to work with.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Emmett, for your incredible feedback! We strive to provide world-class customer service and we're pleased to hear your wonderful experience with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Rich Toro Mesquite, NV

Very professional, courteous and responsive.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Rich. We strive for excellent customer service and professionalism at Freedom Debt Relief and we are happy to hear about your wonderful experience. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Anita Zephyrhills, FL

VERY HELPFUL,MADE ME FEEL BETTER ABOUT SIGNING UP

5 years ago

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Reply from Freedom Debt Relief

We're pleased to hear that you're getting the help that you deserve, Anita! Thank you for choosing Freedom Debt Relief and please feel free to contact us when you have questions regarding your account. Our top tier client services team is available seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 15th, 2019

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james Woodstock, NY

They are awesome at customer service

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, James! We are happy to hear that you are pleased with our Customer Service team! Our goal is to ensure our clients feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 8th, 2020

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normand thibodeau

so far have done everything they promised

6 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Normand. We're happy to be of assistance and please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Randy Ray

So far so good. Have paid off one account and working on the remaining.

6 years ago

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Ravi Kumar Alluri Euclid, OH

great and they need to negotiate with my creditors fast

7 years ago

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Phil Cantrell Jr Rock Hill, SC

Excellent job...getting results as said they would

7 years ago

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Mark Root Scottsdale, AZ

They did a great job in negotiating my debt , highly recommend them to anyone .

7 years ago

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John Southington, OH

has worked very well.

7 years ago

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Elaine Cleveland, OH

Settling takes to much time. I would like to see this happen in a quicker fashion.

7 years ago

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ed Costa Mesa, CA

Good work

7 years ago

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Denise Marshall Los Angeles, CA

Good experience for far

7 years ago

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Deborah karpuszka Coraopolis, PA

Good service, professional, helpful

7 years ago

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Tracy Jordan Madison, WI

This place is a scam....you will end up paying more money than paying off your credit cards yourself!!!!

7 years ago

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Charlotte Grand Canyon, AZ

Wonderful! Thank you all so much for your help!

7 years ago

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Tracy Kenney Cape Coral, FL

So far so good! Can't wait to be debt free. TK

8 years ago

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Benny Dallas, TX

Going well now. Only been in program for 8 months.

8 years ago

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William McLennan Memphis, TN

They are very helpful with getting ahold of my creditors.

1 year ago

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Reply from Freedom Debt Relief

Hello, William! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 30th, 2021

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Sarah Legaspi Riverside, CA

They make big promises but do not deliver. They also have lots of hidden fees.

1 year ago

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Reply from Freedom Debt Relief

We sincerely apologize, Ms. Legaspi, if we've failed to service you in any way. Understandably, it sounds like you're passionate about finishing the program and moving forward with your financial freedom. We will do anything possible to make this happen for you. Your continued patience is appreciated. Please know we will take this opportunity to get better at serving our clients. Please call us at 800-655-6303 if you need assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jul. 8th, 2021

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Chanda Reed Memphis, TN

You guys don’t make it easy.. I’m still doing work to get my credit on point

2 years ago

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Reply from Freedom Debt Relief

Thank you for bringing this to our attention Chanda! We are sorry you aren't satisfied with the results given to you by the program. We would like to discuss this with you further, so one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Aug. 25th, 2020

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Manahil Farman Mechanicsville, VA

I am getting collection letters from every credit card I have. And my credit score decreased a lot.

2 years ago

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Reply from Freedom Debt Relief

Hello, Manahil. Thank you for taking the time to leave us a review. We're sorry to hear about your concerns and we would like to opportunity to discuss them with you. We will be reaching out shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Dennis Schritter Pocatello, ID

I don't think you are trying hard enough at saving me money.

2 years ago

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Reply from Freedom Debt Relief

Dennis, we are sorry you are not satisfied with the program thus far. We are hard at work to obtain great settlements on your accounts. One of our experienced team members will reach out to you to further discuss your concerns. Thank you for choosing Freedom Debt Relief.

Mar. 4th, 2020

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Elizabeth peterson Jacksonville, FL

Not crazy about how long it takes to settle a debt

2 years ago

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Reply from Freedom Debt Relief

Thank you for voicing your concern, Elizabeth! We look forward to assisting you with your goal of financial freedom! Rest assured, you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt, but also being able to reduce your debt. If you have any further questions or would like to discuss the status of your account more in-depth, please reach out to Client Services via phone or email at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Jan. 11th, 2020

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Kimberly Kalina Boswell, PA

I feel it takes too long to get the debt settled.

2 years ago

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Reply from Freedom Debt Relief

Kimberly, keep in mind our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Client Services can be reached at 800-655-6303 and would love to assist you with any questions you may have. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2020

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Todd Hagerstown, MD

So far all I've gotten is a lot of grief and $400 more than what was owed on the bill

3 years ago

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Reply from Freedom Debt Relief

Hi, Todd, we are sorry to hear about your concerns. A member of our team will reach out to you shortly. Thank you.

Nov. 25th, 2019

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Dirk Clearfield, UT

They claim they will save you all this money on debt and don't save you a penny!!!

3 years ago

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Reply from Freedom Debt Relief

Hello, Dirk, we are sorry to hear that you are not satisfied. A member of our team would like to reach out to you to address your concerns. Please provide us with your contact information so we can assist. Thank you.

Nov. 7th, 2019

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David L Townsend Denton, MD

So far not a good experience, first settlement and it cost me $400+ more then my original balance

3 years ago

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Reply from Freedom Debt Relief

We are disappointed to hear this, Mr. Townsend. Unfortunately, some creditors are more aggressive than others. We anticipate you will see substantial savings with future settlements. In the meantime, we would like an opportunity to speak with you regarding the concern mentioned. One of our team specialists will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Sep. 26th, 2019

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Robert Evans San Antonio, TX

I like that keep up to date on your case.

3 years ago

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Reply from Freedom Debt Relief

Thank you so much for your review, Robert! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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Laura Muskegon, MI

TOTAL TOTAL DISAPPOINTMENT AND DECEPTION DO YOU WANT US TO SHARE THIS EXPERIENCE WITH OTHERS?????

3 years ago

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Reply from Freedom Debt Relief

Hello Laura, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 20th, 2019

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Nonya Phoenix, AZ

Smoke and mirrors Bait and switch Zero customer service and follow up

3 years ago

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Reply from Freedom Debt Relief

Hello Nonya, We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. Please send us your contact information associated with your Freedom Debt Relief account in a private message so a specialist can reach out to you.

Feb. 6th, 2019

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Misalina Orlando, FL

Expected more for the amount and time you all are taking and the fees.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback, Misalina. We are sorry to hear of your disappointment in the amount of time it takes to resolve account balances. Truthfully, you have made a tremendous amount of progress in the few months you've been enrolled with us. We ask for your continued patience as we work to gain you the best settlements opportunities possible. If you ever have any questions and/or concerns regarding where you are on your graduation path, please contact client services at (800)655-6303 for immediate assistance. Thank you for your time today and thank you for choosing Freedom Debt Relief.

Nov. 2nd, 2018

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wayne boots Sturgis, SD

it was a very well done process and very easy

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Wayne! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Shellie Valenzuela Enid, OK

They never called me back after the review depart was supposed to review my account!

4 years ago

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Reply from Freedom Debt Relief

We apologize for the lack of follow up you experienced, Shellie. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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Danielle R Queen Creek, AZ

Talked to someone who said he'd call me back he didn't not good customer service

4 years ago

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Reply from Freedom Debt Relief

We are sorry that you were not followed up with, Danielle. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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Michael Bramblett Corpus Christi, TX

Be careful They fail to mention all fees.

4 years ago

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Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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John Murphy Paradise, CA

It took 3 phone calls to resolve our payment plan issue.

4 years ago

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Reply from Freedom Debt Relief

We apologize for the difficulty, John. If you would like a member of leadership to review this and reach out to you, please send us a private message with your contact information.

Jul. 1st, 2018

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John Southbridge, MA

So far have not heard anything regarding what they are doing and who they are talking to.

4 years ago

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Kris Killeen, TX

I love how they saved me money each month.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2018

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Alberto Cahua Hialeah, FL

deception, just taking my money and doing little and taking too long to resolve my debt.

4 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2018

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Nancy A Reich Kasson, MN

So far it has been very good. I needed some advice and called and they were very helpful.

4 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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frank Maciejewski Danville, PA

Service is slow can not contract any customer service personel.

4 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018