Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Mia Hopewell, VA

Fees are too high.not explained well at all..not worth the harrassment from creditors

7 years ago

Reply from Freedom Debt Relief

Hello Mia,

We appreciate your honest feedback. We do take a fee, but not until a debt is resolved. The amount of the fee will vary depending on a client’s state of residence, total debt amount, etc. Typically, it ranges from 15% - 25% of total enrolled debt over the course of the program. For example, fees of 21% of enrolled debt in a 42-month program would work to about 6% per year annualized. This offers significant savings over other solutions, especially for those who would otherwise be making payments as agreed to their creditors at the interest rates they have when entering our program. We extend an apology for any confusion or misunderstanding of our fees but we do make sure to cover this in the enrollment call, Welcome call, and listed in your Debt Resolution Agreement. Once we negotiate and resolve your accounts enrolled in Freedom Debt Relief, the calls will stop and we are looking forward to seeing your debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 20th, 2018

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Brian bermel

While I appreciate the help you're providing, it's scary or I could give 5 stars

9 months ago

Reply from Freedom Debt Relief

Thank you for your honest feedback and rating, Brian!

Mar. 12th, 2025

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Bobbypatty Willeby

How easy it was to setup. Fast service and customer support.

9 months ago

Reply from Freedom Debt Relief

Hi Bobby, It’s great to hear that the setup was easy and the service was fast! Having strong customer support makes all the difference when dealing with financial matters. Please let us know how we can continue to support you!

Mar. 10th, 2025

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Diane Snively

FDR starts working from the very Beginning on my accounts, impressive.

9 months ago

Reply from Freedom Debt Relief

Hi Diane, we are happy to hear that you are happy with your progress!

Mar. 12th, 2025

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Joy Silverstein

Everyone I spoke to explained and were very nice and helpful.

9 months ago

Reply from Freedom Debt Relief

Joy, thank you for sharing your experience!

Mar. 12th, 2025

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michael ditmore

+so far i have seen nothing when will the first bill be paid. paypal was to be paid but they are still calling me whats up with that?

9 months ago

Reply from Freedom Debt Relief

Hi Michael, thank you fir your feedback. An account specialist will be reaching out to address your concerns.

Mar. 10th, 2025

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Kaila Reich

Easy to work with and removed the stress of juggling my debt.

9 months ago

Reply from Freedom Debt Relief

Hi Kaila, we are happy to hear that we have been able to provide you with relief! Please let us know how we can continue to support you!

Mar. 5th, 2025

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William Lanigan

They take care of everything and are very professional in every way

9 months ago

Reply from Freedom Debt Relief

Hi William, thank you for your review!

Mar. 10th, 2025

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Kristy Young

They are always so helpful and explain things where you you can understand.

9 months ago

Reply from Freedom Debt Relief

Hi Kristy, thank you for your kind words! We’re so glad to hear that our team has been helpful and able to explain things clearly for you. Providing a smooth and transparent experience is always our goal.

Feb. 20th, 2025

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Charlene Silvernail

Today is the 15th and a payment was supposed to come out of my account for $1196, but it hasn't.

9 months ago

Reply from Freedom Debt Relief

Hi Charlene, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

Feb. 19th, 2025

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Michael Camaganacan

Easy to communicate with and explained very well the problem and solution.

9 months ago

Reply from Freedom Debt Relief

Hi Michael, we are happy to hear that you are satisfied with our service efforts!

Feb. 14th, 2025

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Alan Balunas

Easy to use and accessible easy to contact and explain my needs

9 months ago Edited July 16, 2025

Reply from Freedom Debt Relief

Thank you for your review, Alan!

Feb. 14th, 2025

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Walter Rumaldo

Best company helpful they explain step by step how will be the process

10 months ago

Reply from Freedom Debt Relief

Hi Walter, thank you for your review. We are happy to hear that you felt supported every step of the way!

Feb. 13th, 2025

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Robert Daniels

very proactive about managing debt. lots of information to educate clients.

10 months ago

Reply from Freedom Debt Relief

Hi Robert, we are happy to hear that you feel confident in the information you are receiving! Keep up the great work!

Feb. 13th, 2025

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Sean Ruark

So far so good eliminating my debt for way less than I owe and do that in a timely manner

10 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Sean! We’re so glad to hear that things are going well and that you’re seeing progress in eliminating your debt efficiently. Our goal is to make the journey as smooth and beneficial as possible for you. Keep up the great work, and we’re here to support you every step of the way!

Feb. 11th, 2025

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Rickie Wilson

They are both professional and friendly when speaking with customers.

10 months ago

Reply from Freedom Debt Relief

Thank you for your kind words Rickie!

Feb. 11th, 2025

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liz mata

I like how they were able to do the first settlement for my card.

10 months ago

Reply from Freedom Debt Relief

Liz, congrats on your first settlement!

Feb. 11th, 2025

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van Tran

Very friendly, clearly, helpful Very professional I’m glad w freedom relief

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, Van!

Feb. 7th, 2025

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Kelly Keppeler

I am ver very happy with Freedom Debt Relief! I don't have a single complaint!!

10 months ago Edited September 17, 2025

Reply from Freedom Debt Relief

Congratulations on your first settlement, Kelly!

Feb. 7th, 2025

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PRR MAN

Excellent communication resolving issues as they occur and resolving my debt as soon as possible

10 months ago

Reply from Freedom Debt Relief

Thank you for your review!

Jan. 29th, 2025

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Duniel Evora

Really was my solution to my debt. Great team and very clear and professional.

10 months ago

Reply from Freedom Debt Relief

Duniel, we are very happy to hear that our program was the best option for your financial goals! Thank you for allowing us the honor to partner with you on this journey!

Jan. 28th, 2025

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Sherry

Service has been excellent. Quick and friendly customer service.

10 months ago

Reply from Freedom Debt Relief

Hi Sherry, thank you for sharing your experience!

Jan. 28th, 2025

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Peter Hernandez

Everything has been so easy to work on and getting help with my questions.

10 months ago

Reply from Freedom Debt Relief

Hi Peter, thank you for sharing your experience!

Jan. 25th, 2025

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Ken Johnson

Only reason for the four is I just started but they do keep me informed on how everything is going

10 months ago

Reply from Freedom Debt Relief

Hi Ken, thank you for your feedback! We are excited to have you on board and cannot wait to begin seeing progress! Thank you for choosing FDR!

Jan. 25th, 2025

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barb baldwin cosmetics

I just love that they can work with u on works for you on the payment plan

10 months ago

Reply from Freedom Debt Relief

Thank you for your review!

Jan. 20th, 2025

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jim maletta

I like the way things operate with freedom debt. Very well done

10 months ago Edited May 22, 2025

Reply from Freedom Debt Relief

Thank you for your review, Jim!

Jan. 14th, 2025

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monique hill

Extremely helpful and worked very hard to get me a settlement I can afford.

10 months ago

Reply from Freedom Debt Relief

Hi Monique, we are happy to hear about your progress! Thank you for choosing FDR!

Jan. 14th, 2025

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Kayla Hite

Easy to navigate. Straight forward and up front about the process.

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, Kayla!

Jan. 14th, 2025

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Henry Mateo

They didn’t make me feel guilty about the reason I needed their services.

11 months ago

Reply from Freedom Debt Relief

Thank you for choosing FDR, Henry! We look forward to your continued success!

Jan. 13th, 2025

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chuck miller

Just a long time process been in the program at least 6 months only got one debt settled a little disappointing

11 months ago

Reply from Freedom Debt Relief

Hi Chuck, thank you for taking the time to share your experience. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Please let us know how we can continue to support you.

Jan. 10th, 2025

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Michelle Stenger

Everyone I have interacted with has been the nicest and informative people.

11 months ago Edited June 11, 2025

Reply from Freedom Debt Relief

Thank you for sharing your experience, Michelle!

Jan. 13th, 2025

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richard maddox

Too early for me to give you an honest opinion. So far, I only got one settlement I believe so we'll see thanks.

11 months ago

Reply from Freedom Debt Relief

Richard, congratulations on your first settlement!

Jan. 8th, 2025

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Sitting Duck

11 months ago

Reply from Freedom Debt Relief

Thank you for your feedback!

Jan. 8th, 2025

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Catherine

It is such a simple process, and the representatives are highly knowledgeable.

11 months ago

Reply from Freedom Debt Relief

Hi Catherine, thank you for sharing your experience with our team!

Jan. 8th, 2025

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Brian Mahanke

Great customer service. The follow up and explanation of the program was great.

11 months ago Edited January 21, 2025

Reply from Freedom Debt Relief

Brian, thank you for this great feedback. So thrilled to hear it's easy and understandable. We aim to make each interaction excellent and provide quality customer care. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

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Patrice Beiger

It has giving me piece of mind that I am trying to work out my debts

11 months ago

Reply from Freedom Debt Relief

Hi Patrice, thank you for allowing us to partner with you on this journey! Keep up the great work!

Dec. 17th, 2024

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Laura Weisel

I'm hoping that freedom debt relief will get me out of debt. Thank you so much.

11 months ago

Reply from Freedom Debt Relief

Laura, we appreciate your trust in our process. We look forward to your future success. If you need anything along the way please give us a call. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

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Marie Renee Galban

Great service, efficient, helpful and polite whenever we contact them.

11 months ago

Reply from Freedom Debt Relief

Hi Marie, thank you for the feedback. We really appreicate you acknowledge our quality customer care. We have alot of agents who truly seek the best and want to serve to help others. Its a great culture and were thrilled we get to serve you and watch your success grow. If you need anything please let us know. Thank you for choosing Freedom Debt Releif.

Dec. 19th, 2024

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Susan Avilla

Love you guys! Only just started working with you again, but have loved you guys….

1 month ago

Reply from Freedom Debt Relief

Hi Susan,

We love hearing that — welcome back! It means a lot to know you’ve had a great experience with us. We’re excited to work with you again and help you stay on track toward financial freedom.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Diana reyes vargas

I liked the service grant was very helpful and knowledgeable he was very explanatory thank you

1 year ago

Reply from Freedom Debt Relief

Hi Diana, we are happy to hear that you feel comfortable with the information provided by our team!

Dec. 6th, 2024

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Daniel Lopez

Great program, nice people to talk to but hard for me to learn how the first payment comes out of my account

1 year ago

Reply from Freedom Debt Relief

Daniel, we are happy to hear that you are happy with our service. We encourage you to reach out to our customer service team to obtain the details of your automatic drafts or log in to your dashboard to obtain the date of your first deposit! Thank you for choosing FDR!

Dec. 4th, 2024

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Cynthia Chapa

I love this program. If you plan to file for bankruptcy, don't, this program will help you.

1 year ago

Reply from Freedom Debt Relief

Cynthia, thank you for sharing your experience and for recommending us!

Dec. 4th, 2024

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Joy

Fantastic! Ever lowest monthly instalment. Big helps for us. Highly recomended!

1 year ago

Reply from Freedom Debt Relief

Thank you for your wonderful review, Joy!

Dec. 3rd, 2024

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Kelley Camacho

Very fast and easy. I love their professional attitudes and they're great to work with.

1 year ago

Reply from Freedom Debt Relief

Hi Kelley, thank you for sharing your wonderful experience with our team! Please let us know how to continue to support you!

Dec. 4th, 2024

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Tammy Gaspard

I appreciated the process and commitment to get my credit back in good standing.

1 year ago

Reply from Freedom Debt Relief

Keep up the great work, Tammy, your hard work will begin to pay off soon!

Dec. 4th, 2024

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Nathaniel Arnold

They were upfront honest reliable and respectful. They helped in every way possible.

1 year ago

Reply from Freedom Debt Relief

Nathaniel, it is great to hear that we have been able to meet your expectations!

Nov. 22nd, 2024

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Susan McCandless

I like that FDR keeps me in the loop on everything that is happening with my account.

1 year ago

Reply from Freedom Debt Relief

Susan, thank you for your review!

Nov. 18th, 2024

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Richard Slack

The very friendly and knowledgeable support from the support line and the hours of service.

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Richard!

Nov. 7th, 2024

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Rochelle L Haines

Haven't even made my first deposit. Too soon to really know how much this will save me

1 year ago

Reply from Freedom Debt Relief

Hi Rochelle, welcome to your program!

Nov. 6th, 2024

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Mistie Lamb

The customer service was outstanding. The customer rep I worked with was amazing in explaining everything to me.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Mistie! We’re thrilled to hear that our customer service team provided you with outstanding support and clear explanations. Your satisfaction is our priority, and we’re here to help you every step of the way!

Oct. 29th, 2024