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Freedom Debt Relief

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9.2

Overall Score

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Doris Reed Lena, MS

Everyone has been helpful and friendly. Information has been readily available about my situation.

3 years ago

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Reply from Freedom Debt Relief

Our team is always at the ready to help, Doris! Don't forget that the Freedom Debt Relief team is here for you every step of the way! We appreciate you taking the time to write us a wonderful review and thank you for choosing Freedom Debt Relief.

Oct. 12th, 2018

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Gina Galiano North Palm Beach, FL

Very professional representativs and the entire procedure was so smooth and easy from start to finish!

3 years ago

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Reply from Freedom Debt Relief

Hello Gina, Thank you very much for your outstanding feedback. We strive for outstanding customer service and we will continue to provide you with the utmost professionalism. Keep up the wonderful work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Andrew bycoffe Mesa, AZ

I am very satisfied with the professional service so far.They made it so easy get my account up and running

3 years ago

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Reply from Freedom Debt Relief

We pride ourselves on the level of professionalism displayed by our advocates in client services. Thank you so much for sharing your positive experience in this. We appreciate you for sharing and thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Patricia Hagen Avondale, AZ

Great in all categories, but the time frame of 3 years is now almost 4 years. Not sure how that came to be.

3 years ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback, Patricia. We would like an opportunity to address the concern you mentioned. A team member will be reaching out to you shortly.

Oct. 8th, 2018

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Daniel Stringfellow Hubbard, TX

I have no problems, as of to date. customer service has been very helpful every question has been answered.

3 years ago

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Reply from Freedom Debt Relief

It is refreshing to know all of your concerns have been addressed and answered. Thank you for taking out the time to share the wonderful experiences you've had when reaching out to client services. We appreciate you and thank you for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Matt Verona Sugar Land, TX

Our first settlement with Chase Bank was handled promptly, with a very good reduction, via structured settlement.

3 years ago

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Reply from Freedom Debt Relief

Congratulations on your progression, Matt! We are excited to see you well on your way to becoming debt free. Keep up the excellent work!

Oct. 5th, 2018

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James Stephens City, VA

Very professional, helpful, and upfront about how it all works. You will stayed informed throughout the whole process

3 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, James! We are ecstatic to hear you have been treated with professionalism and our advocates are transparent about the details of our program. Thank you for sharing and thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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Beverly Partridge Corning, NY

I was in a bad situation with debt. FDR came through for me and gave me the answers and the help I needed.

3 years ago

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Reply from Freedom Debt Relief

We are thrilled to know the service we provide gave you options to resolve your debt. Thank you for sharing your experiences and for choosing Freedom Debt Relief!

Oct. 2nd, 2018

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bonnie nolen-lopez Corpus Christi, TX

I am paying a lot of $ for you to take care of my credit problems, maybe $224.00 a month is not a lot of $ for you, but it is for me. Considering the fact that I just got sued I'm not happy, this should not have happened if you were doing the job, that I'm paying you to do. I've very unhappy, stressed and have been dealing with migraines since.

3 years ago

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Reply from Freedom Debt Relief

We're very sorry to hear that one of your creditors is suing you, Bonnie. We do work with a group of lawyers called National Litigation Law Group, as we can't ever guarantee that no creditor will not sue. Remember you're not alone and we're here to make sure you're not feeling overwhelmed. We would be more than happy to review your account and resolve your concerns. We will be reaching out to you privately.

Oct. 1st, 2018

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Ricky Oates Sebring, FL

We were way over our head in credit debt and high interest rate now we are able to pay $295 less with the help of Freedom debt with consolidation

4 years ago

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Reply from Freedom Debt Relief

Hello Ricky, Thank you very much for your honest feedback. We are so glad our monthly deposit fits within your budget and saves you money every month! We are confident in your success at Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 1st, 2018

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Fred L Owens Riverside, CA

Up to the present moment, I have been treated with respect and dignity. Only one complaint; taking a longer time than I was told it would take.

4 years ago

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Reply from Freedom Debt Relief

Hello Fred, We appreciate your response. We will continue to demonstrate outstanding customer service and we are so glad to hear about your wonderful experience. Our program ranges from 24-48 months and you can always speed this up if you are able to supplement your account with additional funds. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 1st, 2018

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Valerie McCann Sacramento, CA

Very nice and patient man contacted me and was willing to answer all my questions. Never felt pressure to do the program. But glad I did.

4 years ago

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Reply from Freedom Debt Relief

This is wonderful news and thank you for sharing it, Valerie! We are glad to hear all of your questions were answered. Welcome to Freedom Debt Relief!

Oct. 2nd, 2018

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Rick Tran Pinellas Park, FL

Freedom has resolved one of my nine debt by 50% within 45 days since enrollment , great job so far !!!

4 years ago

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Reply from Freedom Debt Relief

Wow, that is amazing to hear, Rick! Congratulations on getting your first settlement. We enjoy celebrating the milestones met by clients. Thank you for sharing!

Sep. 28th, 2018

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Jane Emery San Diego, CA

Pretty informative very friendly customer service. I would recommend them to people who are in serious debt and need help.

4 years ago

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Reply from Freedom Debt Relief

Thank you for the vote of confidence and even more for the recommendation, Jane. We appreciate you taking out the time to share such a positive review! Please, continue reaching out to our advocates with client services as other questions and concerns come up for you. Thank you for choosing Freedom Debt Relief!

Sep. 28th, 2018

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Dejah Whitehead High Point, NC

So far my experience with FDR has been going really well. The only thing I did not like was that my payment was taken out after the agreed date.

4 years ago

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Reply from Freedom Debt Relief

Hello Dejah, Thank you very much for your review. We are very glad to hear about your amazing experience thus far with Freedom Debt Relief and depending on your banking institution it can sometimes take 2-5 business days to pull the funds out of your bank after the date scheduled. We do apologize for this, but since we have a third party banking institution, it can cause a delay in the payments being taken out. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 26th, 2018

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Sal Fresno, CA

Very pleasant and understanding customer service and they stay in touch with you along your path of completion

4 years ago

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Reply from Freedom Debt Relief

Thank you for recognizing our world class client services team, Sal! Please continue to reach out to our client services team when you have questions regarding your account, and don't forget that we are here for you throughout your debt free journey. Thank you for being a part of Freedom Debt Relief!

Sep. 24th, 2018

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Marlene Marsolek Galesville, WI

I have been in the program about 6 months and already have one debt being taken care of. It is moving along great.

4 years ago

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Reply from Freedom Debt Relief

Congratulations on your first settlement, Marlene! We're looking forward to continue negotiating great settlements for you, and remember the Freedom Debt Relief team is there for you throughout your debt free journey! Our client services team is available by calling (800) 655-6303 and via email at . Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Kathy Kuttawa, KY

It’s a slow process but they are willing to work with you every step of the way, they keep you informed

4 years ago

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Reply from Freedom Debt Relief

We agree that success doesn't happen overnight, but it is worth the wait! Thank you very much for the great review, Kathy! We look forward to continue towards getting you to a debt free future! Please reach out any time you have questions regarding your account. Our client services team can be reached by calling (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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LORENZO RODRIGUEZ Fort Lauderdale, FL

I JUST RECENTLY WAS APPROVED SO THAT IS GOOD.BUT I CAN SAY THE AGENT THAT TOOK CARE OF ME IS AWESOME.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Lorenzo for your positive feedback! We're happy to have you in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 21st, 2018

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Hilda Zubricky Burbank, CA

Using Freedom Debt Relief has been easy with step by step instructions on how to get your debt under control.

4 years ago

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Reply from Freedom Debt Relief

Good morning Hilda, We appreciate your response. We are very glad to hear this process has been easy and efficient so far. We are excited to see succeed in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Ronald a Stewart Jacksonville, FL

they pursue all tghe ways to get the companies you are in debt to to get to a solution that works out the best for you

4 years ago

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Reply from Freedom Debt Relief

Good afternoon Ronald, We appreciate your positive feedback. We are so happy you chose Freedom Debt Relief to resolve your debt and success is on its way! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Heather Grand Bay, AL

I have been signed up since April and paid over $2400, To settle a credit card for $490 , they charged me $1902.00. This is a scam, Don't do it!!! I bet you don't post this review. we will find out in a few years all of this is a scam and these positive reviews are fake.

4 years ago

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Reply from Freedom Debt Relief

Hello Heather, We're very sorry to hear you are dissatisfied with the settlements we have negotiated for you. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.

Sep. 12th, 2018

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Heidi Dennis Cuba, MO

I am pleased with the service I'm receiving through FDR. A settlement has already been reached with one of my creditors.

4 years ago

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Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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jeffrey t davis Roanoke Rapids, NC

It has been pretty straight forward. the people are friendly and professional. I have been able to focus on work more and I'm not as stressed out.

4 years ago

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Reply from Freedom Debt Relief

Jeffrey, thank you for your great review! We're glad to hear that this has been a relief off your shoulders and just know we will be with you every step of the way until you are debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Kelly Davis Columbia Falls, MT

Terrible Customer Service. They only talk to you on the front end to get your business. Every other communication was via text which is annoying. They missed a creditor listed, which ended up hurting me, their website dashboard is nice but not user friendly... I don’t understand the positive reviews.

4 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about your dissatisfaction, Kelly. We would like to work with you to resolve your concerns. Would you prefer phone or email communication?

Sep. 5th, 2018

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Marlene Sloan Turlock, CA

Just getting started but they have been great. Explained everything and let me know what to expect.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Marlene for your positive feedback. We will continue to make sure your are informed about how the program works and how you will receive important communications that you need to be aware of. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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juan pineyro Miami, FL

So far my experience with FDR has been excellent. Already two accounts has been settled and its only the beginning.

4 years ago

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Reply from Freedom Debt Relief

Juan, Welcome to Freedom Debt Relief! We look forward to your continue success with the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Ashley Ratigan Troy, NY

I worked with Jan and Javier and they were phemonmal . Extremely helpful, educated and really cared for my future!

4 years ago

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Reply from Freedom Debt Relief

Thank you, Ashley for your great review for your debt consultant that you spoke with! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Violet H Lauer Huntingburg, IN

Very pleased with your service. Take s a lot of pressure off. Looking forward to getting all paid off. Thanks again.

4 years ago

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Reply from Freedom Debt Relief

Violet, thank you for your great review! We appreciate your time by leaving us a 5 star review! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2018

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Heidi Pierre, SD

They have been great to work with and answer all of my questions when I call directly or chat with them. Very happy I went with them!!

4 years ago

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Reply from Freedom Debt Relief

Thank you, Heidi for your great review and feedback about the program! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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John Baker Hummelstown, PA

I’m very pleased with the service. Mike communicated very well and helped me understand the process.

4 years ago

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Reply from Freedom Debt Relief

Thank you, John for your 5 star review, as we really do appreciate your feed back! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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Dwight Edwards Dallas, TX

FDR relieves the hopeless reality you feel when you incurred debt that can't be paid off in a year or two

4 years ago

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Reply from Freedom Debt Relief

Dwight, thank you for review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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Jason Gunoskey Barnesville, PA

Steve B was/is so helpful, knowledgeable, friendly, courteous, and professional. Give that man a raise!

4 years ago

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Reply from Freedom Debt Relief

Thank you, Jason for your great feedback about your debt consultant! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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Dave Indio, CA

Our experience to date, has been very positive. We now have a little more peace of mind thanks to Freedom Debt Relief.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Dave for your positive review! We will continue to provide excellent services. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Jill Ranker Hyndman, PA

The people I worked with is very good and knowledgeable. The only thing is the client portal doesn’t work have the time.

4 years ago

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Reply from Freedom Debt Relief

Jill, thank you for the great review and your feedback. We know that the client dashboard could be challenging at first, the great news is that we're open everyday if you do come across any questions. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Roberta Miller Kent, NY

Excellent service. I have dealt with other " assumed " credit assistance companies and you are by far the best.

4 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Mark Bennett Trussville, AL

You provided me with good information about how to get my credit back on track and how to make the right decision .

4 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Haydar Aurora, CO

No more stressing, and positivity around my family. Most importantly smiling and keeping a good attitude

4 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Joel Harriott Simi Valley, CA

When I signed up I was told that all my darts would be settled for 50%. The first one they settled was for only 38%,so by the time they add on their fees I hardly saved any money at all . Don't be fooled by Freedom Debt Reliefs false promises and try another debt relief company!

4 years ago

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Reply from Freedom Debt Relief

We're very sorry to hear about your disappointment with the program, Joel. We would like to review your account with you and hopefully resolve the concerns you are having. Please contact our Client Services department at (800) 655-6303.

Aug. 16th, 2018

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Zach bobseine Springville, NY

Very knowledgeable and hardworking to make sure you come out with the best deal possible. Saved my credit.

4 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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CHERYL MILAZZO Groveland, FL

IAM DISSAPOINTED WITH THE AMOUNT THAT IS TAKEN TO SETTLE A DEBT. ALSO WHEN I SEE I ONLY SAVED 909.00 AND THE SETTLER RECIVED 434.00. IAM NOT REALLY SAVING.

4 years ago

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Reply from Freedom Debt Relief

We're very sorry to hear about your disappointment with the program, Cheryl. We would like to review your account with you and hopefully resolve the concerns you are having. Please contact our Client Services department at (800) 655-6303. We are unable to contact you, as there is no contact information attached to your review.

Aug. 16th, 2018

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Charlotte Cheatham Spout Spring, VA

The experience with FDR so far, is a pleasant one. Right now, it's still too early to actual give a more informative review. Maybe in the future, I can provide more details.

4 years ago

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Reply from Freedom Debt Relief

Thank you for honest review. Please reach out to our Client Services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 16th, 2018

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Kenneth Robinson Cambridge, MA

They have great customer service representatives who are very good at explaining everything and answering all my questions

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Jerry B Akron, OH

I couldn't afford to make my minim payment with my credit cards. Now i am paying them both off with just 2-3 years.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Juan Zamarripa El Paso, TX

forgot to mention freedom gets a part of settlement or is it lawyers until I read it on paper everything else went pretty smooth

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review of the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Celinda Perez Del Rio, TX

All has been great. They have helped bring down my payments and I have paid off many bills. It’s helping my credit.

4 years ago

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Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Tom Walinski Little Rock, AR

FDR does customer care right. Each time I contact the company they address my concerns to my complete satisfaction.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Marla O'Neil Millbury, MA

always very courteous.just tokk a little while. very happy with the staff and settlements.very professional.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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James Anchorage, AK

Great support, true to all the promises that they made during consultation and amazing customer service

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Raul Aguilar Hollywood, FL

So far my experience has been wonderful and as expected. Of course I had to understand I had to fund my account first

4 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018