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Freedom Debt Relief

Verified

4.7

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15,420 Reviews

9.2

Overall Score

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1-(855) 491-1073
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D.C.

Austin, TX
They’ve really helped change my life around. Their employees are well trained and very easy to work with.

3 years ago

Reply from Freedom Debt Relief

Thank you for the many compliments, D.C. It's rewarding to know you find working with us easy to do! It's an even greater reward to know our program has truly helped improve your financial situation. Please be sure to let us know how we can continue to support you on this journey. Contact client services at (800)655-6303 or via email at anytime you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt--free future!

3 years ago

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Janeaurellano

Concord, CA
Iam dissapointed that it taking so long to negotiate my debt. Getting depress on all the phone calls received from creditors, just hope that it will be settled sooner & hope it won't take 4 years.

3 years ago

Reply from Freedom Debt Relief

We're sorry to hear of your disappointment, Ms. Aurellano, in the amount of time it's taking to resolve your enrolled debts. Please understand that it takes time to accumulate enough funds in your dedicated account from the scheduled monthly deposits. Once the funds are sufficient, we can then begin our negotiation efforts. To be truthful, our clients generally see their first settlement within the first 4 to 6 months of being enrolled in our program. Therefore, you are ahead of schedule. Congratulations on the progress you've made so far. It's understandable to become frustrated at the numerous creditor calls. That is why we've provided some helpful information on how to handle the creditor calls you're receiving. You can find these helpful videos located on the home page of your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

3 years ago

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Kathleen Conrad

Point of Rocks, MD
Well - so far I am constantly still be harrassed by the debt collectors that I have turned over to you. I have also experienced a dramatic change in my overall credit score because of this.

3 years ago

Reply from Freedom Debt Relief

Hello Kathleen, We are sorry to hear that you are dealing with these stressful creditor calls. We have a solution to help eliminate those calls. Our highly trained client advocates are more than happy to walk you through to eliminate these calls. Along with your credit score, it will take a hit as we're showing your creditors you're going through a hardship so we're able to obtain a great settlement. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do than get out of a sizable debt problem, which is why clients turn to us in spite of any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Tina

Wurtsboro, NY
They extended my length of time from year 10/2021 to 10/2022 was not happy paying paying a card 5$ a month being I recently retired and on a very fixed income

3 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback and we apologize for any frustration with your settlements, Tina. The length of your settlement payments are dependent on a couple of factors; the number of funds that are accruing in your dedicated account and also the creditor's preference to get paid. That being said, you also have an option to pay-off the account in-full, which would shorten the length of your program. Please contact customer services at (800) 655-6303 or email to discuss your options further and we're hoping to move forward positively. Thank you.

3 years ago

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Gary DiCicco

Fort Lauderdale, FL
freedom debt are doing a great job at first i thought it was going to be hard but everything is working out great.

3 years ago

Reply from Freedom Debt Relief

Hello Gary, We are so grateful to receive your review and 5-star rating! It makes us happy to hear that you are having a wonderful experience and we will continue to make sure you do. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Deborah Vargas

Conroe, TX
I am so unhappy with the all the half truths I have received from your company. I really want to discontinue any association with your company. I am being hounded it like a darn criminal. I want out of any association with your company....

3 years ago

Reply from Freedom Debt Relief

We're disappointed to hear you feel you weren't informed enough about our program. We stride to be as transparent as possible regarding what to expect when enrolling with us, Deborah. Receiving numerous creditor calls can be extremely upsetting and we're sorry to hear you are dealing with this. Please know that once we begin to resolve the account balances, the calls will eventually stop. However, we would like an opportunity to address the mentioned concerns. A team member will be reaching out to you shortly using the contact information we have on file. We appreciate your honest feedback. Thank you for choosing Freedom Debt Relief.

3 years ago

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William Rogowski

Alden, NY
I am satisfied with your performance thus far, however, I would only hope that my debts could be cleaned up at a faster rate.

3 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback William. Any time you would like a more in-depth review of your account, please feel free to reach out to client services, simply call (800) 655-6303. Thank you for choosing Freedom Debt Relief and we're looking forward to your success.

3 years ago

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Darci

Nesquehoning, PA
My first settlement was amazing! FDR settled for $600 less than my total debt & within three months of starting the program!

3 years ago

Reply from Freedom Debt Relief

That is great news, Darci! Thank you so much for sharing. Congratulations on seeing your first settlement so early on in our program. You are well on your way to a debt-free future! As you work to get there, know that we are here to support you every step of the way. Always feel free to contact us in client support anytime you have a question or concern regarding your account. Thank you for choosing Freedom Debt Relief. You can do this!

3 years ago

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Willam Seay

Louisville, TN
Been involved with FDR for five months. Already settled one account totally and working on the others.

3 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement with us, William. On average, clients typically see their first settlement within 4 to 6 months of enrolling with us. You are right on schedule! Wonderful job. As you work toward graduation, know that we are here to support you every step of the way. Feel free to contact us in client services anytime you have a question or concern regarding your account. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!

3 years ago

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EG

Carlsbad, CA
Great service. Easy to use program with great support. Love the dashboard to help easily track progress.

3 years ago

Reply from Freedom Debt Relief

We are glad to know you find ease in understanding our program. It is an even greater reward to know you feel well supported. Great job getting familiar with your client dashboard. It is a resourceful tool to keep you informed regarding the details of your account. If you ever have a question regarding anything you see on the client dashboard, feel free to give us a call in client services for clarification. You can also reach us via email at . Thank you for choosing Freedom Debt Relief!

3 years ago

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V Piper

Riverside, CA
Made my first deposit and within weeks my first debt was negotiated, which I wasn’t expecting to happen so fast.

3 years ago

Reply from Freedom Debt Relief

Congratulations on getting your first settlement with us, V and welcome to Freedom Debt Relief. Clients generally do not see their first settlement with us until about 4 to 6 months into the program. You are well ahead of schedule! As you work toward other settlements, know we are here to support you in any way that we can. Please continue to reach out to us in client services with any questions and/or concerns regarding your account. Keep up the excellent work and thank you for choosing Freedom Debt Relief!

3 years ago

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J.W.

Sterling Heights, MI
The representatives are always very helpful, friendly and always find a solution to resolve an issue I may have!

3 years ago

Reply from Freedom Debt Relief

We appreciate your compliments to our client services team, J.W! We strive to have the best team on hand, they're available to you seven days a week and are ready to answer any questions or concerns you have along the way, just call (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

3 years ago

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Timothy Volk

Bay City, MI
It was nerve wracking at first but all the great help I had helped settle that , once the process starts it's been easier .

3 years ago

Reply from Freedom Debt Relief

We're happy to be of assistance, Timothy! We're pleased to hear that you're getting the peace of mind that you deserve. Congratulations on your success thus far and please don't hesitate to reach out any time you have questions regarding your account, simply call (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

3 years ago

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Keith Wilhelm

Lee's Summit, MO
Carlos was very good in getting our account set up for us nd keeping us informed on all the activity on our account

3 years ago

Reply from Freedom Debt Relief

We consider ourselves lucky to have helpful agents like Carlos, Keith! It's wonderful to know that you're utilizing your client dashboard, it's a great tool to track your progress! We also have a world-class client services team available seven days a week to answer any questions regarding your account, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

3 years ago

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Maria Laura Stautzenberger

Shreveport, LA
I appreciate the help to lift this weight from my back and help me to have a fresh start. Thanks a lot

3 years ago

Reply from Freedom Debt Relief

Hello Maria, Thank you for your positive response. We love having you a part of Freedom Debt Relief because we are here to take that extra weight off your shoulders. We are looking forward to seeing your accomplishments in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Guad

Rogers, AR
I am wowed and so thankful for all the hard work and dedication they have put into resolving my accounts.

3 years ago

Reply from Freedom Debt Relief

Thank you very much for your wonderful review, Guad! We work hard to meet expectations like yours and we're pleased to hear that we're hitting the mark! We're all looking forward to your next settlement and in the meantime, please don't hesitate to reach out to our client services team when you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

3 years ago

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Cindy Beagle

Sidney, MT
The people at Freedom Debt Relief go out of their way to help their clients. My experience has been very positive

3 years ago

Reply from Freedom Debt Relief

Cindy, we can't thank you enough for your encouraging feedback! We strive to make sure clients are receiving world-class customer service! We will continue to make sure you stay satisfied with our company and have the best possible experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Gwen

Keshena, WI
It appears FDR employees are on top of it. They know what they’re doing and are very polite and easy to understand.

3 years ago

Reply from Freedom Debt Relief

Thank you, Gwen, for your outstanding feedback! We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief

3 years ago

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Whitney Phillips

North Richland Hills, TX
I started to get settlements less than a month! So grateful for the company and looking forward to coming debt free!

3 years ago

Reply from Freedom Debt Relief

Congratulations on your settlements, Whitney! It's wonderful to see such great progress so early on! Keep up the great work and any time you have questions or need assistance, please reach out to client services by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

3 years ago

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Judith Joseph

Norristown, PA
So far I'm satisfied with the service cause it help me with the stress that I was going through. The bills was too much on my monthly payment

3 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Judith! We're very pleased to hear that you're satisfied with the service you've received and that you have the peace of mind knowing that we're on your side to help you resolve your debt. Don't forget that we're here for you every step of the way and any time you have questions please reach out to client services at (800) 655-6303 or by logging on to your client dashboard at . Thank you for choosing Freedom Debt Relief!

3 years ago

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Paul Myers

North Wilkesboro, NC
Very easy to work with. Always there when I have a question. They have worked very hard to get my debts resolved.

3 years ago

Reply from Freedom Debt Relief

We're glad to know you find our program easy to follow. Also, it is rewarding to know all of your questions have been addressed and answered! Thank you for sharing how greatly our program has benefited your financial situation. Please continue to reach out to client services at (800)655-6303 with any questions and/or concerns. Thank you for choosing Freedom Debt Relief, Paul. Here's to your debt-free future!

3 years ago

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Janice Haase

Pleasant Hope, MO
I am very happy with Freedom Debt Relief. I feel like I have had a huge burden lifted from my shoulders.

3 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you're feeling financial relief already, Janice! Don't forget that the Freedom Debt Relief team is here for you every step of the way! Any time you have questions or need assistance, please reach out to client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

3 years ago

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Donna

Santa Fe, TX
Just starting with my Debt Relief plan. So far it has gone very smoothly. The people have been nice and helpful with any questions I have had.

3 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Donna! We are so glad to hear that everything has started off great for you. Thank you for complimenting our client services team as well! Here's to your debt-free future! Thank you for choosing Freedom Debt Relief.

3 years ago

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V. Washington

Houston, TX
When I first talked to them about the program they were very patient with me. They have settled a couple of debts.

3 years ago

Reply from Freedom Debt Relief

Congratulations on the amount of debt you've already settled in our program. Nice work! It is rewarding to know your debt consultant was very patient in explaining the details of our program. As you continue to progress towards graduation, remember our client services team is here to support you regarding any questions or concerns you may have. They can be reached at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!

3 years ago

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Jason

Greenwood, IN
I had trouble in the beginning letting my payments go but I just stuck with the program and it works.

3 years ago

Reply from Freedom Debt Relief

It is a challenging adjustment for sure, Jason. Congratulations on sticking to it and reaping the benefits! As you continue progressing towards graduation, please continue reaching out to client services at (800)655-6303 with any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief, Jason! Here's to a debt-free future!!

3 years ago

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Debby

Tallahassee, FL
My only experience thus far has been to get started. The representative was knowledgeable and very reassuring.

3 years ago

Reply from Freedom Debt Relief

We are glad to know everything is off to a strong start! It is rewarding to know your debt consultant was extremely knowledgeable and able to address the concerns you were having. If any additional questions and/or concerns come up for you, please do not hesitate to contact our client services team at (800)655-6303 for immediate assistance. Welcome to Freedom Debt Relief, Debby!

3 years ago

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Carol Searle

Bacliff, TX
So far it has been easy and hassle free. They are taking care of dealing with our creditors which is a huge relief.

3 years ago

Reply from Freedom Debt Relief

Thank you, Carol, for your excellent review! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Carolyn

Haverhill, MA
They keep me updated regarding my debt. Have been pleasant when I speak with someone regarding a question.

3 years ago

Reply from Freedom Debt Relief

Thank you, Carolyn, for your remarkable review! We are so thrilled to hear that you have been experiencing great customer service and seeing that we are here to help you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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JEFFREY M. BENNETT

Austin, TX
So far, so good. 1 settlement has been arranged and others are pending. Communication has been good also. Thank you.

3 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experiences with us, Jeffrey. We are so proud of the progress you've already made. Keep up the excellent work. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!

3 years ago

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Jamie

Dickinson Center, NY
The first day everything seemed to be good after that not so good. If you have questions or concerns not no one gets back to you. Makes me feel I made a bad decisions or that I'm being scammed.

3 years ago

Reply from Freedom Debt Relief

We are sorry to hear you feel there has been a lack of response to your questions and/or concerns. Our advocates in client services are here to assist you. If you have questions or concerns about your program and account, please give us a call so we can go over those with you at (800) 655-6303! Thank you for choosing Freedom Debt Relief!

3 years ago

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W. W. Field

Mayer, AZ
Freedom Debt Relief is easy to work with and explain all the in and outs of their program. So far so good.

3 years ago

Reply from Freedom Debt Relief

It is rewarding to know you are well-informed about the details of your account. If any other questions and/or concerns come up for you, please do not hesitate to contact client services at (800)655-6303. Thank you for choosing Freedom Debt Relief! Here's to a debt-free future!!

3 years ago

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Laureann Dixon

Chester, VA
I must say my experience has been great, worry free. I would recommend this to all who are overwhelmed in debt.

3 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Laureann! We're happy that you've had a great experience thus far! Any time you have questions or concerns please feel free to reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

3 years ago

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CeCe

Greenville, NC
They were polite, explained everything, took into consideration my needs and followed up, followed up!

3 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our advocates in client services. It is rewarding to know all of your concerns have been addressed. We appreciate you taking out the time to share your positive experiences with us. Please continue contacting client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief!

3 years ago

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Gerald Nugent

Owensboro, KY
I am a new customer but everything was well explained to me. Mark C explained everything the program had to offer and what to expect.

3 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Gerald! We appreciate you taking the time to write us a great review and we're very pleased to hear that Mark took great care of you during your enrollment. We also have a world-class client services team that can be reached at, (800) 655-6303 or email any time you have questions or concerns throughout your journey with us. Thank you for being a part of Freedom Debt Relief!

3 years ago

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Robert Cole

Henderson, NV
Freedom Debt Relief has been a god sent, everything is going along great and the people are great to work with.

3 years ago

Reply from Freedom Debt Relief

We're happy that our program is working well for you, Robert! We're proud to be on your side throughout your debt free journey! Along the way, please feel free to reach out to our client services team at (800) 655-6303 or by logging onto your client dashboard at any time you have questions! Thank you for choosing Freedom Debt Relief!

3 years ago

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Victor Eckerle

Lafitte, LA
The people are very helpful and polite to talk with and such a relief to know soon I’ll be debt free!

3 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Victor. We are pleased in knowing our service has been able to provide you with peace of mind. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!

3 years ago

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Edwin P Rosco

Vallejo, CA
Very professional and very understanding of what the people needs help,keep up the great work,god bless

3 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Edwin! We're glad to hear that our team has been supportive and professional. We all understand that everyone has hardships and we're here to help! Thank you for being a part of Freedom Debt Relief and please feel free to reach out to client services at (800) 655-6303 or email any time you have questions or concerns.

3 years ago

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Jo

Waco, TX
Very simple and not a lot is needed from you. Just your acceptance on how they are taking care of your needs.

3 years ago

Reply from Freedom Debt Relief

We love to hear that you're enjoying the hands-off experience, Jo! We're more than happy to do the heavy lifting while you sit back, relax, and see the settlements come through! Don't forget that you can reach our client services team 7 days a week by calling (800) 655-6303 or email any time you have questions regarding your account! Thank you for being a part of Freedom Debt Relief!

3 years ago

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Doris Reed

Lena, MS
Everyone has been helpful and friendly. Information has been readily available about my situation.

3 years ago

Reply from Freedom Debt Relief

Our team is always at the ready to help, Doris! Don't forget that the Freedom Debt Relief team is here for you every step of the way! We appreciate you taking the time to write us a wonderful review and thank you for choosing Freedom Debt Relief.

3 years ago

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Gina Galiano

North Palm Beach, FL
Very professional representativs and the entire procedure was so smooth and easy from start to finish!

3 years ago

Reply from Freedom Debt Relief

Hello Gina, Thank you very much for your outstanding feedback. We strive for outstanding customer service and we will continue to provide you with the utmost professionalism. Keep up the wonderful work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Andrew bycoffe

Mesa, AZ
I am very satisfied with the professional service so far.They made it so easy get my account up and running

3 years ago

Reply from Freedom Debt Relief

We pride ourselves on the level of professionalism displayed by our advocates in client services. Thank you so much for sharing your positive experience in this. We appreciate you for sharing and thank you for choosing Freedom Debt Relief!

3 years ago

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Patricia Hagen

Avondale, AZ
Great in all categories, but the time frame of 3 years is now almost 4 years. Not sure how that came to be.

3 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Patricia. We would like an opportunity to address the concern you mentioned. A team member will be reaching out to you shortly.

3 years ago

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Daniel Stringfellow

Hubbard, TX
I have no problems, as of to date. customer service has been very helpful every question has been answered.

3 years ago

Reply from Freedom Debt Relief

It is refreshing to know all of your concerns have been addressed and answered. Thank you for taking out the time to share the wonderful experiences you've had when reaching out to client services. We appreciate you and thank you for choosing Freedom Debt Relief!

3 years ago

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Matt Verona

Sugar Land, TX
Our first settlement with Chase Bank was handled promptly, with a very good reduction, via structured settlement.

3 years ago

Reply from Freedom Debt Relief

Congratulations on your progression, Matt! We are excited to see you well on your way to becoming debt free. Keep up the excellent work!

3 years ago

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James

Stephens City, VA
Very professional, helpful, and upfront about how it all works. You will stayed informed throughout the whole process

3 years ago

Reply from Freedom Debt Relief

Thank you for sharing, James! We are ecstatic to hear you have been treated with professionalism and our advocates are transparent about the details of our program. Thank you for sharing and thank you for choosing Freedom Debt Relief!

3 years ago

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Beverly Partridge

Corning, NY
I was in a bad situation with debt. FDR came through for me and gave me the answers and the help I needed.

3 years ago

Reply from Freedom Debt Relief

We are thrilled to know the service we provide gave you options to resolve your debt. Thank you for sharing your experiences and for choosing Freedom Debt Relief!

3 years ago

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bonnie nolen-lopez

Corpus Christi, TX
I am paying a lot of $ for you to take care of my credit problems, maybe $224.00 a month is not a lot of $ for you, but it is for me. Considering the fact that I just got sued I'm not happy, this should not have happened if you were doing the job, that I'm paying you to do. I've very unhappy, stressed and have been dealing with migraines since.

3 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that one of your creditors is suing you, Bonnie. We do work with a group of lawyers called National Litigation Law Group, as we can't ever guarantee that no creditor will not sue. Remember you're not alone and we're here to make sure you're not feeling overwhelmed. We would be more than happy to review your account and resolve your concerns. We will be reaching out to you privately.

3 years ago

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Ricky Oates

Sebring, FL
We were way over our head in credit debt and high interest rate now we are able to pay $295 less with the help of Freedom debt with consolidation

3 years ago

Reply from Freedom Debt Relief

Hello Ricky, Thank you very much for your honest feedback. We are so glad our monthly deposit fits within your budget and saves you money every month! We are confident in your success at Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Fred L Owens

Riverside, CA
Up to the present moment, I have been treated with respect and dignity. Only one complaint; taking a longer time than I was told it would take.

3 years ago

Reply from Freedom Debt Relief

Hello Fred, We appreciate your response. We will continue to demonstrate outstanding customer service and we are so glad to hear about your wonderful experience. Our program ranges from 24-48 months and you can always speed this up if you are able to supplement your account with additional funds. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

3 years ago

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Valerie McCann

Sacramento, CA
Very nice and patient man contacted me and was willing to answer all my questions. Never felt pressure to do the program. But glad I did.

3 years ago

Reply from Freedom Debt Relief

This is wonderful news and thank you for sharing it, Valerie! We are glad to hear all of your questions were answered. Welcome to Freedom Debt Relief!

3 years ago