Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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12,953 Reviews

Review Breakdown

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Merissa Fularz

December 8th, 2017 North Tonawanda, NY DETAILS arrow_drop_down
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Very easy to work with, very friendly and helpful

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Reply from Freedom Debt Relief

Jan 06, 2019

Thank you, Merissa, for your wonderful response. Freedom Debt Relief is joyed to work with you on your account and we are confident you will obtain financial freedom soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Grateful client

December 8th, 2017 Kansas City, MO DETAILS arrow_drop_down
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Very helpful and answered all my questions during a difficult time.

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Reply from Freedom Debt Relief

Jan 06, 2019

Thank you, for your positive response. Our highly skilled team of client advocates are happy to answer any questions or concerns you have and we are looking forward to seeing you completed from Freedom Debt Relief! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Linda

December 8th, 2017 Statesville, NC DETAILS arrow_drop_down
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Very helpful to clients always advising me what to do next. We were in a very bad situation when we came to Freedom and I was Leary if doing it but Im so thankful we did. Thank you Freedom Debt

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Reply from Freedom Debt Relief

Jan 06, 2019

Hello Linda, Thank you very much for your feedback. We are very pleased to have you apart of Freedom Debt Relief and we are so glad to assist you in becoming debt free. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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H Duane Steward

December 8th, 2017 Shelbyville, KY DETAILS arrow_drop_down
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Very helpful and great communication. Very prompt at getting back to me with answers that I have.

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Reply from Freedom Debt Relief

Jan 06, 2019

Thank you very much for your wonderful review. We are so glad to assist you with your debt and we will continue to answer any questions or concerns you have about our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Brian

December 8th, 2017 Cortland, OH DETAILS arrow_drop_down
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Very pleased so far, exceeded expectations so far will see what happens down the road.

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you, Brian. We hope to continue exceeding your expectations. Great job on the progress you've made on your graduation path. Keep in mind that client services is here 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Jason

December 8th, 2017 New Albany, MS DETAILS arrow_drop_down
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Very helpfuland professional u call and u talk to a professionl real person and they give u the answers u need

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Reply from Freedom Debt Relief

Jan 06, 2019

Hello Jason, Thank you very much for your positive review. We are so glad to help you become debt free and we will continue to demonstrate excellent customer service and professionalism. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ginnene

December 8th, 2017 Eastlake, OH DETAILS arrow_drop_down
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Very Professional - sympathetic - empathetic- very good program

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Reply from Freedom Debt Relief

Jan 06, 2019

Hello Ginnene, Thank you for your positive response. We will continue to demonstrate the utmost professionalism and customer service through your graduation at Freedom Debt Relief. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jesse.L.W

December 8th, 2017 Commerce City, CO DETAILS arrow_drop_down
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Very polite and understanding.Quick to get the debts resolvefi would never go anywhere else.

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Reply from Freedom Debt Relief

Jan 06, 2019

Hello Jesse, Thank you very much for your positive feedback. We are overjoyed to hear about your wonderful experience with Freedom Debt Relief and we are confident you have a very successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Elena V Botting

December 8th, 2017 New York, NY DETAILS arrow_drop_down
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Very Professional team with excellent highly educated personal, who is also very parient and have chance to explain all details in understandable manner.

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you for sharing your positive feedback, Elena. Congratulations on the amount of progress you've made. It's rewarding to know we've been able to explain the details of our program to your satisfaction. As you continue on the journey, always know we're here to support you every step of the way. Client services is available 7 days a week to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief.

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Cat Parker

December 8th, 2017 Chattanooga, TN DETAILS arrow_drop_down
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Very timely settling with creditors & excellent communication with me when settlement is reached

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you, Cat, for your positive review. At Freedom Debt Relief, we do our best to negotiate and resolve all of your accounts in a very timely manner and we are happy to keep up updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Amazing service and great people

December 8th, 2017 Staten Island, NY DETAILS arrow_drop_down
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Well trained and very personal staff any time I am on the phone with them also they are really helping me with my situation and seem to care

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Reply from Freedom Debt Relief

Jan 06, 2019

Thank you for your wonderful review. We take pride in our highly trained team of client advocates because they are very glad to answer any questions or concerns you have about Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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James

December 8th, 2017 Marshalltown, IA DETAILS arrow_drop_down
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very upfront about the process but sometimes hard to get ahold of your customer representative. he missed returning calls.

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Reply from Freedom Debt Relief

Jan 07, 2019

We're so sorry to hear of the challenges you've had in connecting with us. Client services is here 7 days a week to address any questions or concerns that come up regarding your account. We can be reached by calling (800)655-6303. If you prefer, you can also email us at . Please allow up to 48 hours for a response when emailing. There is also a chat option available for immediate assistance when logged onto your client dashboard at . We hope this helps in communicating with us, James. We're here to support your journey. Thank you for being the best part of Freedom Debt Relief.

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Matt

December 8th, 2017 Newbury Park, CA DETAILS arrow_drop_down
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With their program I don't have to deal with the additional stress of working with the lenders. They take care of it. When I have questions, I can ask. Plus, they have lots of information on how to respond and deal with creditors and collections.

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Reply from Freedom Debt Relief

Jan 06, 2019

Hello Matt, Thank you very much for your feedback. We are so glad to eliminate some of the stress that comes with debt and to give you the peace of mind you deserve. We are glad to answer any questions or concerns you have about Freedom Debt Relief and we want to congratulate you on your success thus far! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dennis Flores

December 8th, 2017 Houston, TX DETAILS arrow_drop_down
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At first I was hesitant about getting it, but after doing my research and talking with their counselors it all seemed like a good fit. I wanted to avoid worrying about making payments for my debt and to ease the pain of that as well. Every time I call them they are available and willing to assist me with any circumstances. They have also been doing a good job of updating me on things.

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you for sharing your positive feedback, Dennis. You have every right to be skeptical regarding any financial service. We're so glad you decided to move forward with our program. It's rewarding to know we've been able to provide you with some peace of mind when it comes to your finances. Please let us know how we can continue to support you on this journey. Thank you for being the best part of Freedom Debt Relief!

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Belinda Johnson

December 8th, 2017 Livingston, TX DETAILS arrow_drop_down
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They have done a very good job so far. Everything has been pretty good.

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Reply from Freedom Debt Relief

Jan 06, 2019

Thank you, Belinda, for your amazing review. We are thrilled to hear about your positive experience with Freedom Debt Relief so far and we are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Elizabeth Patterson

December 8th, 2017 Conroe, TX DETAILS arrow_drop_down
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I was a little nervous and anxious since I wasn't really sure how it was all going to work, but they have answered all my questions. They have explained in very much detail how everything was going to happen. It has all been really easy. They always contact me via email to let me know how things are going and everything. I'm real comfortable with them, especially since they're handling my account very well. When they get a settlement they will text me or email me to let me know so that I can look at it in the portal. They are very knowledgeable and good at what they're doing. I'm glad I made the decision to go with them because I'll be out of my debt sooner than what I probably could've done on my own.

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Reply from Freedom Debt Relief

Jan 07, 2019

We can understand your hesitation, Elizabeth. That's why we work really hard to make sure every client has a full understanding of how our program works before getting started with us. It's rewarding to hear you say that all of your questions were answered to your satisfaction. We also appreciate you expressing your appreciation in our communication efforts. Thank you! We've worked hard over the past year or so to improve how we communicate with our clients. It sounds like you have a great understanding about your account. However, if any questions ever come up, please do not hesitate to reach out to us. We're here 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.

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Dianna Rountree

December 8th, 2017 Lumberton, TX DETAILS arrow_drop_down
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When we were researching it we knew that they could help us pay off our debt a lot earlier than what we could on our own. It was very scary at first, especially since we had to link all our accounts to them, but things have turned out very well. Every time I've called them they have answered every question I had. I never got a recorded message or anything, it was always a live person. They sent me emails and phone calls to update me on the progress. I feel wonderful about going with them, most of our debts are paid off.

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Reply from Freedom Debt Relief

Jan 07, 2019

Great job researching your options first, Dianna. Many consumers are not aware that there are options available to them when resolving debt. Congratulations on successfully completing our program! We appreciate you sharing the positive experiences you had when enrolled with us. Did you know that we offer a client referral bonus? Feel free to contact us in client services at (800)655-6303 for more details. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

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Christine I George

December 8th, 2017 Manvel, TX DETAILS arrow_drop_down
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They explain the program to you and they make sure that it is something that fit with my situation so that I would benefit from it. They stayed in contact with me very closely to make sure that I was succeeding at the program. The customer service people were good. If someone couldn't understand what I needed or if they couldn't answer my question, they would always find someone that could. As for the updates they used whatever I asked them to use, which was text messages and emails. I also told them they could call me, but I specified which phones they could use. I thought it was god sent. It was the best decision I could've made at the time.

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you so much for the many compliments, Christine. Congratulations on successfully completing our program! You did such a great job remaining committed to our process that you were able to graduate much sooner than anticipated. Wonderful work! Please know that we are still here to answer any remaining questions or concerns you have. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 for more details. Thank you for being the best part of Freedom Debt Relief!

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Evaristo Villela Jr.

December 8th, 2017 Cibolo, TX DETAILS arrow_drop_down
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I was in debt and I had researched different companies that offered debt relief. Since they seemed to fit us best, I went with them. They are always very friendly and professional. When I call they are always ready to answer my questions and concerns. They update me on the progress of things through phone calls and emails, and so far they're making progress paying my debt off. I'm glad I did it, I can't wait to graduate.

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Reply from Freedom Debt Relief

Jan 08, 2019

Great job researching your options first, Evaristo. Many consumers are not aware of the options available to them when it comes to resolving their debts. Congratulations on successfully completing our program! Thank you for complimenting the service we provided to you as well. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 to learn more details. Thank you for choosing Freedom Debt Relief to gain your financial independence!

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Debbie Richie

December 8th, 2017 Marquez, TX DETAILS arrow_drop_down
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I needed some help and they just had really good information when I talked to them. The usually updated me through email, and they were dependable. I was happy with them.

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Reply from Freedom Debt Relief

Jan 08, 2019

Hello Debbie, We greatly appreciate your review. We are very pleased to inform you of any new information on your account and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Armando Briseno

December 8th, 2017 San Antonio, TX DETAILS arrow_drop_down
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They have been able to get me out of debt and I feel good with them. At first they came out and explained everything that had to be done, what was going to happen, etc. They are always there to help me when I needed them and they answered any questions I had. They would email me or call me to let me know how my account was doing. I felt very good and it was a relief, I really appreciated their help in getting me out of debt. I only wish I had done it earlier.

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Reply from Freedom Debt Relief

Jan 08, 2019

Congratulations on successfully completing our program, Armando! We're glad to hear the details of our program were fully explained to you in the very beginning. Thank you for sharing this. You did such a great job remaining committed to our process. Did you know that we offer a referral bonus to our clients? Feel free to contact us in client services at (800)655-6303 for more information. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

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Clarence E Jr Collins

December 8th, 2017 New Braunfels, TX DETAILS arrow_drop_down
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I saw the Ad and just decided to go with them. They do everything they can to help you, though every now and then you might get someone who's not that great, but most of the time it's good. They have kept me up to date with things, but I'm having difficulty getting in touch with my specific negotiator. He doesn't answer my emails or call me back. I'm glad I did it though, I want to get things done and get over it.

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Reply from Freedom Debt Relief

Jan 08, 2019

Thank you for your feedback, Clarence. Congratulations on successfully completing our program! We're sorry to hear of the poor experiences you had when enrolled with us. We've worked really hard to improve how we service our clients and we hope you saw some improvements before you graduated. We hope that you are enjoying your financial independence! Thank you for choosing Freedom Debt Relief.

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Lawrence B Bohns

December 8th, 2017 San Antonio, TX DETAILS arrow_drop_down
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They are very friendly and seem like they want to help you. I was never rushed when I called them on the phone either, they were just very helpful and knowledgeable. They keep you well updated too. I just enjoyed working with them. I'm glad I did it, they are definitely very trustworthy.

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Reply from Freedom Debt Relief

Jan 08, 2019

We appreciate the many compliments, Lawrence. It's rewarding to hear how great of an experience you had when enrolled with us. Congratulations on successfully completing our program! It was our pleasure to accompany you on the journey. Did you know that we offer a referral bonus? Please contact us in client services at (800)655-6303 for further details. Thank you for being the best part of Freedom Debt Relief!

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Fernando Olvera

December 8th, 2017 San Antonio, TX DETAILS arrow_drop_down
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They are professional and know what they are doing. I always get a person that knows what I need and their advisers keep in touch with me through emails. They deal with the issues with the creditors. They're great folks and it helps.

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Reply from Freedom Debt Relief

Jan 06, 2019

Thank you, Fernando, for your amazing review. We care about your success at Freedom Debt Relief and we are glad to negotiate and resolve all of your debt. Congratulations on your success so far, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Juan Martinez

December 8th, 2017 Edinburg, TX DETAILS arrow_drop_down
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I wasn't making any headway on paying my bills. I mean I was paying things, but I was just paying off the interest rather than the principal debt. It was like my wheels were spinning but I wasn't going anywhere. They've been easy to work with. They have accommodated everything I've asked for. If I needed to increase or decrease the payments they would do it. No matter what I asked, they always worked with me and always responded very quickly and took care of my needs right away. Of course, that was as long as I called during their regular business hours. They also updated me through emails, though I could get any information I needed from the client dashboard. They have taken a weight off my shoulders completely.

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Reply from Freedom Debt Relief

Jan 09, 2019

Thank you for your honest feedback, Juan. Many of our clients face similar situations to the one you shared with us. We are so thankful in knowing that our service has provided you with so many benefits. The greatest reward is hearing how accommodating we've been to your requests. We try our best to meet the needs of our clients while keeping them on track for graduation. Please, let us know we can continue to support your journey by continuing to contact us in client services with any questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

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Juan Alfredo Pelayo

December 8th, 2017 Aransas Pass, TX DETAILS arrow_drop_down
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They are a good way to pay credit cards. The people there can understand exactly what you're talking about. Every week I'd also get a report with what they're doing and how the process is going, usually through texts. They are good, understanding people.

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Reply from Freedom Debt Relief

Jan 06, 2019

We greatly appreciate your feedback, Juan. Freedom Debt Relief is definitely the best option to resolve your debt and we are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

December 8th, 2017 San Antonio, TX DETAILS arrow_drop_down
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I needed to get it because of debt. Enrolling is very easy and straightforward. Their customer service people help me all the way through the entire process. I get text messages and emails updating me on the progress they've made and I can also look at it through the account that was set in their website. They've made a lot of progress in my situation and it has made me feel at ease.

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Reply from Freedom Debt Relief

Jan 09, 2019

We're so happy for you! Thank you for sharing your experiences in our program. It's rewarding to know that the entire process was broken down for you in the beginning. Congratulations on the progress you've made! As you continue the journey, please know we're here to support you all of the way. Client services is available 7 days a week to address any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

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Deborah Cavazos

December 8th, 2017 Mission, TX DETAILS arrow_drop_down
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When we researched it, they seemed like the top company to go with and I thought I'd give it a try. Whenever I have a question they answer them and even if they can't answer right then they always get back to me. They've also done a good job of keeping me updated. I feel very good about getting them.

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Reply from Freedom Debt Relief

Jan 09, 2019

Great job researching your options first, Deborah. We're glad that you decided to get started in our program. Congratulations on the successes you've had while enrolled with us. Thank you for sharing the great experiences you had while in our program. Please let us know if you have any remaining questions about our service or your account. Thank you for being the best part of Freedom Debt Relief!

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Javier Juarez

December 8th, 2017 La Feria, TX DETAILS arrow_drop_down
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They seemed like a formidable company and they have been easy to work with. Everything they said went as they said it would. They were very professional and actually settled some of my accounts a lot sooner than expected. They updated me on things through email and text. My experience was positive.

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Reply from Freedom Debt Relief

Jan 09, 2019

Thank you sharing your positive experiences with us, Javier. We're glad to hear that the proper expectations were set for you. As you continue on the journey, remember you are able to monitor your progression by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

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Irma Trevino

December 8th, 2017 Austin, TX DETAILS arrow_drop_down
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I found it on the internet and since it had a lot of good reviews I decided to call and speak to someone. They explained everything in simple terms and answered my questions. They told me to think about it before actually going through with them to make sure I was ok. No one has ever done that before, you know, telling you you should take your time and think about things. I was very impressed by that. They have always been willing to discuss what's going on with my accounts and summarize what happens. I get updates from them in emails and have received a couple of texts as well. They have been very friendly and always answer my questions. I think I made a good choice.

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Reply from Freedom Debt Relief

Jan 10, 2019

We greatly appreciate your honest response, Irma. We are very glad to explain our program very thoroughly and we will continue to provide you with outstanding customer service. We want the best for you at Freedom Debt Relief and we are very confident you will see fantastic results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Humberto Vela

December 8th, 2017 Rio Grande City, TX DETAILS arrow_drop_down
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I got it because I was in debt and I owed a lot. It was all because of the credit cards and the high interest rates that I had to pay. My debt was simply not going down. They have helped me a lot, always answer my questions and told me what I needed to know about my debt. I usually got updates through email or phone calls. They've helped me out a lot, both in understanding the program and in getting out of debt. I feel great about it.

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Reply from Freedom Debt Relief

Jan 10, 2019

We love to see your feedback, Humberto. We are very pleased to work on your accounts and leave you debt free. We will continue to update you with any new information and we are thrilled to see your accomplishments in Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Leonardo Ochoa

December 8th, 2017 El Paso, TX DETAILS arrow_drop_down
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It was the best company at the time we found it. They sent us emails about everything that was happening. They have been pretty helpful so far and I like the people that work with us.

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Reply from Freedom Debt Relief

Jan 08, 2019

Thank you, Leonardo, for your review. We want you to be up to date on your account so we will continue to send you email and important communications. We are very excited about your graduation of Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Judith Anne Bradford

December 8th, 2017 Dalhart, TX DETAILS arrow_drop_down
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We needed some help at the time and we heard about it from Shark Tank and Barbara Corcoran. Since it sounded like a good deal we went with it. They have always been there when we have questions or need any kind of help. Usually I get updates through their phone calls but I can also look at my dashboard to see that. They let me know whenever they are about to settle a debt and everything has gone quickly. I've been very happy with them, I don't think I could've found a better service.

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Reply from Freedom Debt Relief

Jan 10, 2019

We thank you very much for your positive review, Judith. We are so proud you enrolled in Freedom Debt Relief because we will resolve all of your accounts. We are also glad to hear you have used the Client Dashboard because this is a very effective tool while becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Michael Campbell

December 8th, 2017 Arvada, CO DETAILS arrow_drop_down
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The offered me the best program for my situation and were very attentive and responded properly to what I asked. I can go right to their website and check my account online as frequently as I want to. The dashboard is great. They are very aggressive about helping me as their client and I'm very happy with them.

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you, Michael, for your positive feedback. We are very glad you joined our program and we are thrilled to hear about your use of the Client Dashboard because this is a very effective tool while becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kimberly D Clapp

December 8th, 2017 McCall, ID DETAILS arrow_drop_down
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At first I was unsure of using it since I knew it would hurt my credit, but they have really been able to help me out. They have been very responsive and ended up helping me more than I thought they would. They have worked with the creditors and saved me a lot of time, money, and frustration trying to figure out what I could and couldn't do. All of this is getting done faster than what I thought they would. They've kept me updated through email and text and have provided me with a way to consolidate my debt that also helped me fill my credit back up.

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Reply from Freedom Debt Relief

Jan 10, 2019

We're happy to hear that you're on a positive path towards debt-freedom, Kimberly! We're proud of your savings and we're thrilled to be on your side. We'll continue to let you know when we have updates for you and we're excited to see your financial success! Don't forget, should you have any questions regarding your account, please don' hesitate to contact client services by calling (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

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Charon Anne Mazloomi

December 8th, 2017 Eagle, ID DETAILS arrow_drop_down
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I had lost my job at the time and had medical issues to deal with so I needed some help. They listen to what your problems are and they always have your best interest at heart. In the short period of time I've been with them they have already settled 4 of my accounts I believe. Since I work I chose to be notified of things through emails, though I have received phone calls before. I'm very glad I signed up with them, they did help my debt situation a lot and they continue to do so.

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Reply from Freedom Debt Relief

Jan 10, 2019

We care greatly for our clients and we assure you that we always have your best interest in mind, Charon. We're proud of your success so far and we're excited about your brighter financial future! In the future, should you have any questions regarding your account, please don't hesitate to contact us at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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Judy Leith

December 8th, 2017 Mesa, AZ DETAILS arrow_drop_down
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I was behind on my bills and needed help. They keep me updated by email and encourage me to get to the end of the program.

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Reply from Freedom Debt Relief

Jan 07, 2019

Hello Judy, Thank you for your positive response. We love having you enrolled in Freedom Debt Relief and we are glad to keep you updated on your account. We want the best for you and we are excited to see you completed! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Angel Iniguez

December 8th, 2017 Glendale, AZ DETAILS arrow_drop_down
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I was slow getting to my payments and I didn't have much left afterwards, so I got them. They have always given me good answers and I can check on their progress online. They have done a good job so far and have probably gone beyond just that.

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Reply from Freedom Debt Relief

Jan 07, 2019

Hello Angel, We love to see your positive review. We are very glad to have you apart of Freedom Debt Relief and we are so proud to hear you have been checking your progress on your Client Dashboard. This is a very effective tool while becoming debt free and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David Thomas

December 8th, 2017 Scottsdale, AZ DETAILS arrow_drop_down
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I got it because I couldn't keep up with my bills. They were always courteous and speak to me as if we were in a personal call. When I call they always have my account information quickly and are very knowledgeable. I enjoy their professionalism and their concern about me. They are quick in answering questions and handled everything, even the fact that my creditors kept calling me. They walked me through how to handle them. I feel much better. I received emails from them with very detailed information of the companies I owed money to, as well as the settlement that they are working on. All I had to do was respond with a yes and they would handle things as needed. They were up to date with my needs and I know everything that concerns me and my account. I feel good about this decision. It has been a load off my shoulders knowing that someone out there is helping me get through this process.

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Reply from Freedom Debt Relief

Jan 10, 2019

Hello David, Thank you for your wonderful review. We care about you at Freedom Debt Relief and we will continue to support you through graduation. We will continue to update you with any new information on your account and we are confident you will continue to see exemplary results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Abraham Perez

December 8th, 2017 San Luis, AZ DETAILS arrow_drop_down
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Every time I've had a question they will answer it thoroughly and get to the point. They update me well on the progress and I haven't had any problems with them since I enrolled. It has been great.

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Reply from Freedom Debt Relief

Jan 10, 2019

We're happy to hear that from enrollment until now, that you've had a great experience with us, Abraham! We assure you that we'll continue to update you and should you have any questions regarding your account, please continue to contact client services. Give them a call at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

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Dale Shamp

December 8th, 2017 Glendale, AZ DETAILS arrow_drop_down
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They have always been helpful and keep me up to date on stuff through emails and phone calls. They are really helpful and things have been going great.

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Reply from Freedom Debt Relief

Jan 08, 2019

Hello Dale, We are very pleased to see your review. We want the best for you at Freedom Debt Relief and we are glad to assist you with any questions or concerns you have. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dinah Chambers

December 8th, 2017 Yuma, AZ DETAILS arrow_drop_down
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I was a little bit weary at first based on what I read, but they are awesome. Their customer service is perfect. They were great at communicating with me, mostly through email.

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Reply from Freedom Debt Relief

Jan 08, 2019

Hello Dinah, We really appreciate you posting your feedback. We strive to provide all of our clients with world class customer service and we are thrilled to hear about your positive experience thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Alfonso Santos

December 8th, 2017 Somerton, AZ DETAILS arrow_drop_down
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I saw the advertisements and I just went ahead and called them up to find out more about them. They explained things well to me and told me what to expect. They also gave me numbers that I could call in case I had any questions. If I had any questions, they would tell me the answers or tell me what to do to solve problems. If I ever needed to check up on the progress of things I could go to my account and look at that. Of course, they always also called me and send me emails to give me updates. In general everything was pretty self explanatory in how it worked.

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Reply from Freedom Debt Relief

Jan 10, 2019

Hello Alfonso, We really appreciate your feedback! We are so pleased to see you joined Freedom Debt Relief and we will continue to keep you updated on your account. Our highly skilled team of client advocates will continue to answer any questions or concerns you have and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Greg Swanson

December 8th, 2017 Vail, AZ DETAILS arrow_drop_down
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I needed them to get out of debt. Every time I call them I get straight answers and knowledgeable people. I can see progress and they update me on that through emails. I feel good about going with them.

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Reply from Freedom Debt Relief

Jan 10, 2019

We appreciate your review, Greg. We love resolving your debt and our highly trained team of client advocates are glad to answer any questions or concerns you have. Graduation is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jeremy Benson

December 8th, 2017 Peoria, AZ DETAILS arrow_drop_down
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I was at the point where my credit card debt was getting higher and higher and I couldn't get anywhere with my income since I was retiring. I needed a way out without filing for bankruptcy since that would only make it worst. They have been helpful in solving any problem that comes up. I can call them anytime I have any questions or just to ask how things are going. We can also check if we need to approve something. They also always get a hold of you whenever a settlement is about to happen to get your okay. I've been having trouble getting in on their website. Freedom Debt has just taken the pressure and stress of paying bills away. Things are getting paid off and as long as I don't take out credit cards left and right I'll be fine. I believe I made a good decision. In the end I'll be better off and I'll have everything more or less under control with my money.

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Reply from Freedom Debt Relief

Jan 10, 2019

Thank you for sharing your positive experience with us, Jeremy! We're thrilled to hear that our program has helped you put your debt behind you without having to file Bankruptcy. We're happy to know that you're getting the help you deserve and we're excited about your brighter financial future. Please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

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Jeff Tigner

December 8th, 2017 Fort Mohave, AZ DETAILS arrow_drop_down
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My debts were piling up and I couldn't make my monthly payments anymore. They are always sending me emails about the updates and have been helping me get out of debt. I feel good about it.

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Reply from Freedom Debt Relief

Jan 07, 2019

We greatly appreciate your review, Jeff. You definitely made the best decision in choosing us to resolve your debt and we are glad to keep you updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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John Dean Tucker

December 8th, 2017 Flora Vista, NM DETAILS arrow_drop_down
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It looked like the right company and the right thing to do while I was struggling. They have always been there when I needed them and they've always contacted me when I needed them to. They've kept me up to date through email and with the online account. They seem to be on top of everything and I've had no regrets at all.

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Reply from Freedom Debt Relief

Jan 07, 2019

Hello John, Thank you for your wonderful review. Freedom Debt Relief is definitely the best option to resolve your debt and we are so thankful you joined our program. We will continue to update you with any new information on your account and we are very confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

December 8th, 2017 Belen, NM DETAILS arrow_drop_down
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I saw it advertised on T.V. and I needed the help. They have been very courteous and easy to work with. I get emails when something important happens. I'm happy with it since it gave me some relief as far as my debt is concerned. The only thing that's uncomfortable is their fees which are a little high. Still, for what they're doing to help me I think they're fine. It was an easy experience, they didn't belittle me or cheap me, they have been very nice and respectful.

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Reply from Freedom Debt Relief

Jan 10, 2019

Thank you for your amazing review. We are very glad you saw our advertisement because we want you to become debt free! We try to compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dawn Jatczak

December 8th, 2017 Las Vegas, NV DETAILS arrow_drop_down
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They are helpful. If I have any questions all I have to do is pick up the phone and call them. Actually, the first person I ever called took care of me and was more than happy to answer all of my questions. Even though she didn't have all the answers, she passed me on to a different section that could answer me. Even now after I signed up she's still there for me and has helped me with everything. They update me on what's going on through emails and have been reliable so far. It has been a little over a year since I got them and I feel I made a good decision. They've taken care of all but one of my bills.

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Reply from Freedom Debt Relief

Jan 07, 2019

Thank you, Dawn, for your excellent review. We support you at Freedom Debt Relief and we are happy to answer any questions or concerns you have. Our highly skilled team of client advocates are also glad to inform you with any new information on your account. Congratulations on your success so far, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Carol Jonene Roark

December 8th, 2017 Clovis, NM DETAILS arrow_drop_down
Value for your money
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Quality of product or service
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Customer service
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Company trustworthiness
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I just wanted to get rid of my debt. They have been very helpful and answered any questions I had. I was kept updated through emails and text messages. I feel good about it.

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Reply from Freedom Debt Relief

Jan 10, 2019

Thank you for your excellent review, Carol. We love to resolve your accounts in a timely manner and we will continue to answer any questions or concerns you have. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!