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Freedom Debt Relief

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9.9

Overall Score

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Denise Weaver

They listen to you when you call and are there ever step of the way. BUT most of all they don’t judge you

9 months ago

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Reply from Freedom Debt Relief

Thank you for sharing, Denise! We’re glad our team has been supportive and non-judgmental every step of the way. Thank you for being a valued client of Freedom Debt Relief!

Jan. 8th, 2026

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DIY 4 Life with Terry

Everyone was professional and nice. Made me feel better about my debt and there was a light at end of tunnel.

10 months ago

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Reply from Freedom Debt Relief

Thank you so much Terry for your kind words! We’re really glad to hear that our team was professional and supportive, and that we could help you feel more hopeful about your situation. Helping our clients see a clear path forward is exactly what we strive for. Thank you for choosing Freedom Debt Relief.

Dec. 23rd, 2025

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Bill Lilley

Professional and timely, customer service is beyond reproach. I would recommend this company to friends and family.

10 months ago

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Reply from Freedom Debt Relief

Hi Bill,

Thank you for your kind words and recommendation! We’re pleased to hear you’ve had a professional and timely experience with our team—it truly means a lot to us.

Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2025

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Joe Ditroia

Great service easiest system to use and wonderful staff to help guide you through this rough and annoying process

10 months ago

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Reply from Freedom Debt Relief

Hi Joe,

Thank you for your feedback! We're glad to hear that you found our service easy to use and that our team was able to guide you through what can be a challenging process. Supporting our clients with care and clarity is always our goal.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 5th, 2025

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Louise Barr

I have found that freedom debt relief is a fantastic company to help me get debt free . They work with me daily to keep me updated on the process of getting debt free There are no surprises just continued progress I couldn't be happier.

11 months ago

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Reply from Freedom Debt Relief

Hey Louise,

What a phenomenal review! It truly makes our team happy to hear that you feel Freedom Debt Relief is fantastic and that you are kept up-to-date on your progress. Knowing there are 'no surprises' means we are doing our job right! We take pride in making sure our clients are supported throughout the process. We look forward to your brighter financial future!

Thank you for being a valued client of Freedom Debt Relief!

Dec. 3rd, 2025

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kellee Bennett

Love the business they keep me up to date and informed on my account and where I am standing with my account

11 months ago

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Reply from Freedom Debt Relief

Hi Kellee,

We’re so glad to hear that you feel informed and supported with your account! Keeping you up to date is very important to us, and we’re thrilled it’s making a difference for you.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Traci Banks

I like the fact that you’re able to see the progress of your enrolled accounts, when accounts are in negotiation/settlement.

1 year ago

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Reply from Freedom Debt Relief

Thank you, Traci! We're so glad you’re enjoying the transparency and being able to track your progress — every step forward counts!

Oct. 17th, 2025

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John Kevin Velasco

They did not communicate to NAVY FEDERAL & WELLSFARGO that I am in their program. In results, Navy & Wellsfargo took my money forcedly for the 1 month past due. I endorsed all my accounts to this program without any diligent or late payment or missed payment. All my accounts are outstanding on-time payment

1 year ago

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Reply from Freedom Debt Relief

John Kevin Velasco, Thank you for sharing your concerns. We understand how upsetting it is to have funds withdrawn unexpectedly. If a creditor still has access to your bank account, they may attempt to collect—even after enrollment. Unfortunately, this is not something FDR can prevent, but you can by making a request.

Communication with creditors begins at specific stages in your program, which are reviewed during enrollment. If you need anything or have any questions please reach out to (800) 655-6303 or support@freedomdebtrelief.com.

Oct. 1st, 2025

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Michael D

Freedom Debt Relief Program is a great way and prigram for people who have difficulty paying their debt. Staff are great and helpful

1 year ago

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Reply from Freedom Debt Relief

Michael D, Thank you for sharing your experience. We're so pleased that you’ve found our customer service helpful and that we’ve been able to ease some of your financial stress. Your continued progress means a lot to us.

Oct. 1st, 2025

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Jerry Wilson

That you’re giving me an opportunity to build my credit back up and you’re saving me more than I even expected and it really is appreciated

1 year ago

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Reply from Freedom Debt Relief

Jerry Wilson, Thank you for reviewing your experience. We're glad to hear you're happy with your progress. It’s our privilege to support you on your journey to a debt-free future through FDR.

Oct. 1st, 2025

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Jackie Scala

Knowing ahead of time that taxes need to be paid on the forgiven amount would have been helpful. Otherwise they have done what I could never have done on my own

1 year ago

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Reply from Freedom Debt Relief

Jackie Scala, we appreciate you taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal.
Thank you for being a valued client of Freedom Debt Relief!

Sep. 12th, 2025

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Kenny Trancon

Customer Review Video

1 year ago

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Reply from Freedom Debt Relief

Kenny Trancon, we cannot tell you how elated we are to hear about your experience!
Our team takes pride in providing world-class customer service to our clients, and we’re thrilled to know we’ve made a positive impact on your journey. We’ll always be right by your side as you continue working toward financial freedom.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025

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Kevin Love

so far they have been great and they have already settled 3/4 of my in only 8 mos to me that was very fast and I very happy with there service

1 year ago

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Reply from Freedom Debt Relief

Kevin Love, we appreciate you taking the time to leave us a review!
We take pride in making sure our clients are supported throughout the process. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 12th, 2025

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Scott Heim

You folks are not very communicative and hard to talk to anyone when calling. I am frustrated that the communication level is so poor. You have promised that you would communicate with my debtors, and yet, haven't connected with Capital One. If you have, that wasn't shared with me, and it should be. Scott

1 year ago

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Reply from Freedom Debt Relief

Hello Scott Heim,
We’re so happy to hear from you and appreciate your honest feedback. Settlements are dependent on accumulating sufficient funds, and as long as we continue on track, we should have no problem meeting your goals within a realistic timeframe. Rest assured, you are in good hands, and we are working diligently to obtain strong settlements on your behalf.
A client Experience Specialist will reach out to you to review your program.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions regarding your account.

Aug. 4th, 2025

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Karen R

The staff are attentive, supportive and compassionate while listening to your circumstances. They take the time to explain next steps.

1 year ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Karen!
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Amy Ross

Cricket what they do. Easy to understand when they talk to you. The dashboard on the website is great. Lots of good, flirting tools.

1 year ago

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Reply from Freedom Debt Relief

Hello Amy Ross,
Thank you for taking the time to leave us a review!
We’re elated to be able to assist you along your debt-free journey. It’s great to hear that you’re staying informed by using your Client Dashboard — this tool is a huge help in tracking your progress. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, and we’re honored to be part of your journey.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Aug. 4th, 2025

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Michael Wong

Lee W. provided excellent service while having constant communication. Happy to see the services take off and take care of some debt

1 year ago

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Reply from Freedom Debt Relief

We are thrilled to hear about your experience, Michael Wong!
We applaud every client who takes the first step toward becoming debt-free — we know how much courage that takes. Our negotiations team is committed to helping you reach your financial goals, and we’re here for you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Mary Lou La Bella

Very helpful, made me feel comfortable, I felt like I didn't need to worry about anything, everything was handled with compassion

1 year ago

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Reply from Freedom Debt Relief

We are thrilled to hear about your experience, Mary!
We applaud every client who takes the first step toward becoming debt-free — we know how much courage that takes. Our negotiations team is committed to helping you reach your financial goals, and we’re here for you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Lila G

They treated me very nice. They were very explanatory about my situation. They explained how thay would get my debt paid off a lot quicker.

1 year ago

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Reply from Freedom Debt Relief

Hello Lila,
we cannot tell you how elated we are to hear about your experience!
Our team takes pride in providing world-class customer service to our clients, and we’re thrilled to know we’ve made a positive impact on your journey. We’ll always be right by your side as you continue working toward financial freedom.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025

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Fox And Cat

I never thought it was possible to get rid of my debt, Freedom Debt Relief, helped me to cut my debt in more than half,Thank you!

1 year ago

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Reply from Freedom Debt Relief

Hello Fox And Cat,

We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

Jul. 24th, 2025

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terence ejedawe

What i like is "you guys mean business" in the most professional manner. It is humbling and pleasing to have a company like yours on my side. Cheers!

1 year ago

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Reply from Freedom Debt Relief

Hello Terence Ejedawe,

We cannot tell you how elated we are to hear about your experience!
We take pride in making sure our clients are supported throughout the process and we truly are on your side every step of the way.
Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2025

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Nick Rivas

Friendliness of the contact person and understanding. Not pushing me into something but explaining and willingness to listen to me

1 year ago

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Reply from Freedom Debt Relief

Hello Nick Rivas!

Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!

Jul. 17th, 2025

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Kat V

Always super nice on the phone. They don't make you wait. They keep you up to date. Portal is easy to navigate. Love it 😀

1 year ago Edited July 7, 2025

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Reply from Freedom Debt Relief

Hello Kat V,
Thank you for taking the time to leave us a review. We're so happy to hear how much we have helped alleviate the stress you were experiencing and that you're enjoying the Client Dashboard!
Thank you for choosing Freedom Debt Relief!

Jul. 9th, 2025

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fortworth steeler

Payment for their services has changed since I started the program. I had to make repairs on my vehicle right at the beginning of this process, and they would not let me skip a payment even though I was told I could. If you get disconnected on the phone, they won't call you back.

1 year ago

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Livin' Loud Outdoors

I wish you would make contact with all my creditors so they know we are working on this, just seems like a better idea than them beating me up until it’s their turn!

1 year ago

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Reply from Freedom Debt Relief

Hello,

Thank you for sharing your feedback with us! We understand how important it is for you to have your creditors aware of the situation. If you have any concerns or if you’d like to discuss this further, Please call us at 800-655-6303 if you need any further assistance. We’re here to support you every step of the way.

Thank you for choosing Freedom Debt Relief!

Jul. 3rd, 2025

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BettyAnn Kehl

I love this program! FDR honestly has saved my sanity, livelihood, and my anxiety that had been consuming my everyday life!

1 year ago

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Reply from Freedom Debt Relief

Thank you, BettyAnn Kehl, for taking the time to leave us a review.
We’re so happy to hear how much we have helped alleviate the stress and anxiety you were experiencing. Our team takes pride in providing world-class customer service to support you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Jul. 8th, 2025

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Norma Cooper

I like the peace of mind I have. And the people they are very nice and friendly and willing to help in any way they can.

1 year ago

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Reply from Freedom Debt Relief

Hello Norma Cooper,

We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

Jun. 27th, 2025

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Brenda Spurgeon

The process is slow but at least half of my charge accounts are now enrolled for reduced settlement payment amounts. Thank you.

1 year ago

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Reply from Freedom Debt Relief

Hello Brenda Spurgeon!
We appreciate your patience, and we're glad to see progress with your accounts. We're here to support you every step of the way!

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Katie Rozik

This has been the best decision I’ve made in my life. I feel so much less stress financially because of freedom’s guidance. Thank you!

1 year ago

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Reply from Freedom Debt Relief

Hello Katie Rozik,
Wow, thank you so much for sharing! We're thrilled to hear that Freedom Debt Relief has made such a positive impact on your life. It's exactly what we aim for! If you ever need further assistance, we're always here to help. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Jimmy B

Saving me money while getting my debt paid and getting my credit back in order. I highly recommend FDR if you have gotten yourself in serious debt

1 year ago

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Reply from Freedom Debt Relief

Hello Jimmy B.,
We are very happy to hear that our program is working for you! Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Marsha Reith

I was promised within 6 to 8 months that all my debt would be handled and it’s been eight months and I’ve had two out of my 12. The other 10 are still extremely angry and I could’ve made arrangements through them personally instead of through you guys. Biggest mistake of my life going with you guys. Still trying to find a way to get out of this.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review Marsha, we understand your frustrations and we would like the opportunity to talk with you about your concerns. An account specialist will be reaching out to you soon.

Jun. 20th, 2025

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Tony Manning

Very easy to understand what would’ve took long but did not been in the program a little over a year and we’re about done

1 year ago Edited June 13, 2025

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Reply from Freedom Debt Relief

Hi Tony,

Thanks for sharing your experience! We’re glad the process was straightforward and that you’re nearly finished with the program. We appreciate your trust and look forward to helping you reach the finish line!

Best,
Freedom Debt Relief

Jun. 25th, 2025

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Kenjiro Baez batista

The value of what the company has done to me plus in regards the fact that if I knew earlier about this company I would’ve been able to get it done

1 year ago

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Reply from Freedom Debt Relief

Hi Kenjiro Baez batista,

We appreciate you taking the time to leave us a review!

Jun. 26th, 2025

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Nando martinez

I'm very happy with the outcome, freedom has helped me reduced my debt by 50% and that's amazing. I will continue using it and recommending it.

1 year ago

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Reply from Freedom Debt Relief

Hello Nando Martinez!
That’s fantastic to hear! We’re thrilled that Freedom Debt Relief has made such a positive impact on your financial journey. We truly appreciate your continued trust and recommendations.

Thank you for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Emmanuel Ogbonna

The service is fantastic, and the staff is always willing to answer your questions. They have settled one of the debts, and I am grateful.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Emmanuel! We're glad to hear you're happy with the service and that we could help settle your debt. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Melissa Hoffman

I like the quickness with the settlements. I dont like that I keep getting threatening letters from the enrolled debts still.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Melissa Hoffman! We're glad to hear you're pleased with the quick settlements. We understand the frustration with receiving threatening letters, and we’ll continue to work on resolving that. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Kb888s

I was in a financial situation, They have helped me to get back on track. This is helping my credit score. Thank you Freedom Debt Relief.

1 year ago

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Reply from Freedom Debt Relief

Hello!
Thank you for your review! We're here to continue supporting you on your financial journey. Thanks for choosing Freedom Debt Relief!

Jun. 30th, 2025

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Karen Worthington

It has been six months and only 1account has been negotiated I expected a faster process one account has gone to collections I thought freedom was suppose to help not make it worse

1 year ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Karen. We’re sorry to hear that your experience so far hasn’t met your expectations. We understand how frustrating it can be to see slow progress, especially when an account moves to collections. While the timeline can vary depending on creditor behavior and your deposit schedule, we want to make sure you feel supported and informed throughout the process. Our goal is always to reduce your overall debt and help you reach financial freedom as efficiently as possible. Please reach out to our customer support team—we’d be happy to review your account with you and discuss next steps to get things moving more quickly.

May. 28th, 2025

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Paul Province

So far their a company. So far they have settled few of my debts. Have just a few to go. It's worth giving this company an opportunity to help you.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Paul! We're glad to hear you've seen progress and are nearing the finish line. We appreciate your trust and are proud to support you on this journey.

May. 20th, 2025

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Christian Burgess

Super easy to follow the plan. The staff at FDR are very kind and I never felt as if I were being judged for my credit concerns.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Christian! We’re so glad you found the plan easy to follow and felt supported without judgment. That’s exactly the environment we aim to create.

May. 20th, 2025

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Jeanelle Wilson

Freedom debt relief has really been a great relief to me as far as paying off my debts that I owe they've done a wonderful job and I'm well pleased

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Jeanelle! We’re truly glad to hear that our support has brought you relief. It means a lot to know you're pleased with the progress.

May. 20th, 2025

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Carolyn Wooding

Freedom stays in contact with me every step of the way. I like their system for paying down my debt. I always get answers to my questions.

1 year ago Edited June 13, 2025

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Carolyn! We’re happy to hear our communication and service have met your expectations. It’s great to know you’re making progress toward becoming debt-free even faster. We’re here to support you all the way!

May. 20th, 2025

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Gee

They are doing a great job at working with my creditors to eliminate my debt,so appreciate all the work that is done,excellent job!

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Gee! We’re glad to be helping you on your path to debt freedom and appreciate your trust in us.

May. 20th, 2025

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Yvette Huffman

FDR has taken a lot of the stress off me! They have done exactly like they promised. I highly recommend them for you debt relief!

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Yvette! We're thrilled to hear that the program has helped relieve your stress—that’s exactly what we aim for. Knowing that we’re delivering on our promises means a lot to our team. If you ever need anything or have questions along the way, we’re just a call or message away. We’re proud to be part of your journey to financial freedom!

May. 13th, 2025

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Anna Shaneyfelt

They don't let your debtor's know that they are working with you so the debtor's continue to call, they ask for repeats of statements to be emailed or downloaded and then become confused because they have so many statements, some with different names but the same debt because it's been so long so then you are overpaying. It's quite unorganized, sadly.

1 year ago

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Reply from Freedom Debt Relief

Hi Ana, we are sorry to hear you feel this way about our program. A point of contact has already been assigned to assist you with this matter.

May. 13th, 2025

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Shirley

I like how fast they get to the creditors. And how they keep me informed about each step that’s taken to get my creditors payed.

1 year ago

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Reply from Freedom Debt Relief

Hi Shirley, thank you for sharing your satisfaction with our service efforts!

May. 13th, 2025

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David Lacross

Place is a joke They enrolled me into a program that I should have never been in. The salesman (who work off commission) should have advised me to go to their other program. Also I was told any deferred interest that happens during the time I’m in the program the creditors wipe it away and pay on the principal. I had a 700 plus credit score going into their program and now I’m in the 300’s. Be aware when using these guys. They have created more of a financial issue than I had before

1 year ago

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Reply from Freedom Debt Relief

HI David, thank you for sharing your experience — we're truly sorry to hear that the program did not meet your expectations. We understand how frustrating it can be to feel misinformed, especially when it impacts your credit and financial well-being. Our team is here to help clarify your options and make things right, a point of contact had already been assigned to address your concerns.

Apr. 29th, 2025

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Devan Duvall

They have done exactly whatthey said they would. Take care of my credit card debt with one reasonable payment. I'm happy.

1 year ago

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Reply from Freedom Debt Relief

Hi Devan, we’re so glad to hear that you’re happy with the program and that things are going as expected! It’s great knowing the process is working for you and helping reduce your debt with a manageable payment. If you ever have any questions or need support along the way, we’re always here to help.

May. 1st, 2025

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James Graves

I really like the way my rep takes care of my creditors. They work out a deal and I make sure I continue my payments. It is such a a relief

1 year ago Edited July 22, 2025

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience, James! We're so glad to hear that Freedom Debt Relief has already made progress on your debt in just two months and that you found the team helpful and efficient. Your recommendation means a lot, and it's encouraging to know the program is working well for you so far.

Apr. 29th, 2025

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Chester Wright Jr

Employees are very helpful, courteous and professional. We've been a member for only a few weeks and they're already working on our debts.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Chester! We're thrilled to hear you've had a positive experience with our team so far. We're committed to working hard on your behalf and excited to help you move closer to financial freedom. Please don't hesitate to reach out if you ever have questions — we're here for you!

Apr. 28th, 2025