Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Lori Dingel

No help and waste of my money and time. Lied too

3 months ago Edited November 8, 2025

Reply from Freedom Debt Relief

Hello Lori Dingel,
I’m really sorry to hear about your concerns. We understand how frustrating this situation must be for you. It’s important to us that everything is clear and transparent, so let’s get this sorted out. An account specialist will reach out directly, and we’ll review your account to make sure everything is on track. Thank you for choosing Freedom Debt Relief.

Aug. 25th, 2025

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Velva

I am not experiencing consistency. The debts I agreed to are changing. I downloaded my financial statement and have a 9.00 credit. When I attempted to opt out I was told I can't! Suddenly there's a resolution in progress? I want to opt out now and need help doing that. The woman was not pleasant and I felt threatened by her. Like she's the decisive one and I had no choice. This is the second unpleasant person I've encountered there. I really want to close my account now. Can you help me?

8 months ago

Reply from Freedom Debt Relief

We’re truly sorry to hear about your experience, Velva. That’s not the level of service we strive to provide, and we want to address your concerns as quickly as possible. Please reach out to our Client Services team at 800-655-6303 so we can review your account, clarify any misunderstandings, and work toward a resolution that meets your needs. Your comfort and confidence in the program are our top priorities, and we appreciate the opportunity to make things right.

Mar. 13th, 2025

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Ashley Herbert

You don't even deserve 1 star. BIGGEST mistake. I wasn't behind until starting qith Freedom. I'm now being sued by one of my creditors for what was $400 which has now turned into over $800. They wouldn't respond to my emails nor ever called about what to do next. I've called them and asked what to do i have court in 10 days and still haven't heard from them from over a week ago.

1 year ago

Reply from Freedom Debt Relief

Hi Ashley, we sincerely apologize for the frustration and distress you’ve experienced. Resolving your concerns is our top priority, and we understand how stressful this situation must feel. Our team has already reached out to you directly to address your concerns and provide the necessary guidance regarding your account. Please let us know how we can continue to support you!

Dec. 6th, 2024

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Helder Cardoso

Thank you very much for the opportunity. Thank you very much for the help. Thank you very much for your professionalism.

1 year ago

Reply from Freedom Debt Relief

Thank you for your wonderful review, Helder. It is an honor to partner with you on your journey!

Nov. 18th, 2024

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Brittany Melgoza

People at freedom debt relief are amazing thank you for breaking it down for me so I could understand it better and having lots of patients for me!!!

1 year ago

Reply from Freedom Debt Relief

Brittany, we are happy to help. Thank you for allowing us the opportunity to assist you in your journey towards a brighter financial future !

Nov. 18th, 2024

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DIANA Maruschak

I like that everything was taken care of by y’all once we got it started up. And y’all kept everything updated constantly.

1 year ago

Reply from Freedom Debt Relief

Diana, we are happy to hear we met your expectations! Keep up the great work!

Nov. 13th, 2024

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pauline Pepper

Called customer service spoke to Oscar did not let me voice why I was upset. Received a email stating that if I was using 3 different credit cards. One was suppose to be taken off the list due to they will not ever settle that was done n in July 2024. He then said it was probably late charges and interest. Not very happy with that email at all. You should keep notes before upsetting me with that nonsense.

1 year ago

Reply from Freedom Debt Relief

Pauline, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.

Nov. 12th, 2024

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Lonnald Carter

Freedom Debt Relief changed my life for the better! It resolved my debt quickly and was very easy to talk to. I would recommend them to EVERYONE

1 year ago

Reply from Freedom Debt Relief

Hi Lonnald! We're thrilled to hear how much Freedom Debt Relief has positively impacted your life! It's fantastic to know that you found the process quick, straightforward, and that our team was easy to talk to. Thank you for your enthusiastic recommendation – we’re here to help anyone ready to take control of their debt!

Nov. 13th, 2024

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Bill Herm

very easy getting set-up and started with FDR. each step was well explained before going ahead. website is clear and easy to use.

1 year ago

Reply from Freedom Debt Relief

Bill, we’re delighted to hear that you found the setup process smooth and straightforward! Making things easy to understand and navigate is one of our top priorities, so it’s wonderful to know that you felt informed and confident at each step. Thanks for sharing your experience!

Nov. 7th, 2024

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Yooha Lee

Great customer service. Staff members were very thorough, informative and helpful with walking me through all the steps.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback! We're thrilled that our team could provide you with thorough and helpful support. Guiding you through every step is something we truly value, so it’s fantastic to hear you felt informed and cared for. Please reach out anytime—we’re here to help!

Nov. 7th, 2024

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Vitiflo By Dez

Thank you so much for all the help you have given me. Here I am once again in difficult times and there you are to save me. My financial heroes!!!

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words! We’re so glad we could be here for you when you needed support. It’s our privilege to help you through challenging times, and we’re honored to be a part of your journey toward financial freedom. Don’t hesitate to reach out whenever you need us—your financial heroes are here to help!

Nov. 7th, 2024

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Nikayta Nelson

Freedom debt relief gets a heavy weight off your shoulders, once you make just one monthly payment. Instead trying to pay each creditor separately.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Nikayta! We're thrilled to hear that simplifying payments through Freedom Debt Relief has helped lift that weight. Consolidating into one monthly payment can truly make a difference, and we're glad it’s working well for you. We're here to support you every step of the way!

Nov. 7th, 2024

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Natalie Martuscello

FDR is the best. All of the customer service representatives are so helpful and non-judgmental. I'm so happy I chose them!

1 year ago

Reply from Freedom Debt Relief

We're so grateful for your feedback, Natalie! Hearing that our team has been helpful and supportive means a lot to us. We’re here for you every step of the way, and we’re thrilled you feel confident in your decision to work with us. Thank you for choosing FDR!

Nov. 7th, 2024

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Mildred Zinner

Use our best company use understand people and take your time so they could explain stuff to you and you give good results

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Mildred! We're thrilled to hear that our team took the time to understand your needs and provide clear explanations. It's our goal to ensure you get the best results possible, and your satisfaction means a lot to us!

Oct. 29th, 2024

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Steve Perez

I like all that freedom debt refief has to offer and the work they do to fix all debts at there best experience and professionalism

1 year ago

Reply from Freedom Debt Relief

Thank you for your positive feedback, Steve! We're thrilled to hear that you appreciate our services and the professionalism of our team. Your satisfaction is our top priority, and we're committed to helping you achieve financial freedom!

Oct. 29th, 2024

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Gilbert Handy

Amazed at how fast they are resolving my credit cards and loans ! Will most definitely recommend to anyone needing to fix credit issues

1 year ago

Reply from Freedom Debt Relief

Hi Gilbert, we're thrilled to hear you're amazed by how quickly your debts are being resolved! Thank you for your recommendation—it means a lot to us. We're here to help you every step of the way!

Oct. 22nd, 2024

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Elwin White

you say what you're going to do and you do exactly what you're saying I, 'm so happy that I become part of this program thank you very much

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Elwin! We're so glad to hear that you're happy with the program and that we could deliver on our promises. We're here for you every step of the way!

Oct. 22nd, 2024

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Ernesto Garcia

I highly recommend freedom debt relief, very reliable and easy to manage our finances to consolidate our credit cards debt.

1 year ago

Reply from Freedom Debt Relief

Thank you for your recommendation, Ernesto ! We're thrilled to hear that Freedom Debt Relief has made managing your finances and settling your credit card debt easier. We're here to help you every step of the way!

Oct. 22nd, 2024

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Veronica Conte

Everyone was extremely helpful and always available to assist me every step of the way. The updated email summaries were easy to understand as well.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Veronica! We're glad to hear that our team was helpful and that you found the email updates clear and easy to follow. We're here to assist you at every step, and we appreciate your trust in us!

Oct. 22nd, 2024

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Aracelis Vega

The only thing I don’t like is that the term is too long and I will like to buy a house. But It’s helping me with my debts.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts with us, Aracelis! We understand that the program’s length can sometimes feel long, especially when you have goals like buying a house. It’s great to hear that we’re helping you manage your debts, though, and we’re here to support you every step of the way.

Oct. 22nd, 2024

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Tracy Harris

I absolutely love what ur doing for me with the balances due or overdue. A million thanks for ur hard work, id give u an A+ A+A+

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Tracy!

Oct. 22nd, 2024

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Barbara Strauss

One down and few more to go. One thing better communication with the person who signed me up. It was not even her that notify me.

1 year ago

Reply from Freedom Debt Relief

Barbara, thank you for sharing your experience with us, and congratulations on your first debt settlement! We're sorry to hear about the communication gap and appreciate your feedback on this. If you have any further questions or concerns, feel free to reach out—we're here to assist you every step of the way.

Oct. 22nd, 2024

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Alice Hayden

So far they have been true to what they stated would happen. It's a BIG relief to know I'm getting to a point if being DEBT FREE.

1 year ago Edited May 9, 2025

Reply from Freedom Debt Relief

Alice, thank you for choosing FDR as your partner is your journey towards financial freedom!

Oct. 17th, 2024

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Sarai Gonzalez

I like that Freedom Debt Relief keeps me updated on all important information about the progress of my case and accounts.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Sarai! We're glad to hear that you appreciate our updates on your accounts. Keeping you informed is a top priority for us. If you have any more questions or need assistance, don’t hesitate to reach out. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Cynthia Leeper

Freedom debt relief has been very helpful. They are very professional and work hard on lowering and getting my debt paid!

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Cynthia! We're thrilled to hear that you've had a positive experience with our team. We're committed to helping you lower and pay off your debt as quickly as possible!

Sep. 19th, 2024

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Sarah

I had an excellent experience with the customer service; they were proactive and quick to address my needs. Switching to Freedom Debt Relief from my previous company was a great decision. In just a couple of months, I've noticed a remarkable difference in the support and service provided. Highly satisfied!

1 year ago Edited September 5, 2024

Reply from Freedom Debt Relief

Sarah, thank you for sharing your experience with the team! Keep up the great work and please let us know how we can continue to support you!

Sep. 11th, 2024

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David McClain

They are working hard to help me recover from the lowest I have ever been in my life. I truly appreciate everything they have done.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, David. We’re deeply committed to helping you through this challenging time, and it means a lot to us that our efforts are making a difference. We’re here to support you every step of the way, and we truly appreciate your trust in us as you work towards financial freedom!

Sep. 4th, 2024

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The 3D Family

I think it was a waste of time. Many years of time in fact. I could have just let the 7 years go by. It hasn’t helped my credit one bit to give these people payments. I can’t wait for this stupid never ending program to over. It’s just a scam to make you money. You asked 🤷‍♀️

1 year ago

Reply from Freedom Debt Relief

We are sorry you feel this way about our program and our company. You have a set fee which is discussed with you in detail during enrollment, we understand it can be frustrating to not be able to finish your program quickly, but FDR does not make additional profit off of an extended program. We encourage you to call our customer service team if you have questions about your completion date.

Aug. 21st, 2024

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Darryl Brown

The customer service and communication with Freedom Debt Relief is great. I make my payments on time and they're working with my debt.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Darryl! We're glad to hear that you've had a great experience with our customer service and communication. It's wonderful that you're staying on track with your payments, and we're committed to continuing to work on your behalf to resolve your debt. If you ever have any questions or need assistance, we're always here to help. Thank you for choosing Freedom Debt Relief!

Aug. 21st, 2024

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Jesse

Results expected Not what I expected. My credit Sucked in the beginning and almost 2 years later and over $6,000.00 Still Sucks. I am requesting documentation to show where my payments went although I have Not used Any Credit cards during this time, according to you, I still own something like $17,000.00. I need this documentation to review with an accountant. Thank you!!!

1 year ago

Reply from Freedom Debt Relief

Jesse, we are sorry to hear that you feel this way about your program. We encourage you to reach out to our customer service team to discuss the progress of your program. We also encourage you to reach out to CFT to obtain a ledger of your deposits, and you are able to see this on your dashboard as well.

Aug. 21st, 2024

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Miguel Cruz

I like freedom debt relief because they were very specific about their intentions to assist me and my outstanding credit debt.

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Miguel! We're glad to hear that our team was clear about our commitment to assist you with your credit card debt. Providing transparent and specific guidance is important to us, and we're here to support you throughout the process. If you have any questions or need further assistance, please feel free to reach out. We're here to help!

Aug. 12th, 2024

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Bridgette Newell

The process was easy and so far settling some of my debt was fast and easy they inform you throughout the whole process of settling your debt

1 year ago

Reply from Freedom Debt Relief

Thank you for your feedback, Bridgette! We’re delighted to hear that you found the process easy and that settling some of your debt was quick. It’s great to know that you felt well-informed throughout the process. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to support you every step of the way!

Aug. 12th, 2024

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Lara Jane Inserto

FDR provided us with peace of mind and great relief knowing that we get our debt paid . It give us light at the end of the tunnel and a fresh start .

1 year ago

Reply from Freedom Debt Relief

Hi Lara, thank you for sharing your experience! We’re thrilled to hear that Freedom Debt Relief has provided you with peace of mind and a sense of relief. It's wonderful to know that our program is giving you a light at the end of the tunnel and a fresh start. We’re here to support you every step of the way. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

Jul. 26th, 2024

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Angelica Walston

The staff is very helpful when I have questions they give me step by step help ever time I have an issue So kind and friendly. Thank you

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with our wonderful team, Angelica. Thank you for choosing FDR!

Jul. 26th, 2024

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Rutts56

Amazing company and customer service this company is a blessing to me I am so thankful that I found out about Freedom Debt Relief

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words! We’re thrilled to hear that you’ve had an amazing experience with our company and customer service. It’s wonderful to know that we’ve been a guide for you, and we’re grateful for your trust in Freedom Debt Relief. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

Jul. 25th, 2024

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Charlotte Dubree

So blessed to have found Freedom Dept Relief they have took all my financial worries over and have taken a lot of my stress away.

1 year ago

Reply from Freedom Debt Relief

Thank you for your trust and your kind words, Charlotte. We are happy to hear that you feel less stressed while working with us, keep up the great work!

Jul. 25th, 2024

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Ellen Johnson

The representative I spoke with was very kind and helpful. She explained everything to me and made the process very easy for me.

1 year ago

Reply from Freedom Debt Relief

Hi Ellen, we are happy to hear that you found our agents helpful and kind. Please let us know how we can continue to support you!

Jul. 25th, 2024

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Don

They enrolled all my debt and are talking to my creditors one at time. In a short period of time they have already settled 4 of my debts.

1 year ago

Reply from Freedom Debt Relief

Hi Don, thank you for sharing your review. Congratulations on all of your progress, keep up the great work! Thank you for choosing us!

Jul. 22nd, 2024

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Kimberly Carter

I'm glad I choose freedom relief because it is helping me to get back on my feet. I'm very pleased with it. Thank you so much

1 year ago

Reply from Freedom Debt Relief

Kimberly, keep up the great work! Thank you for trusting us and choosing us !

Jul. 22nd, 2024

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Lorretta Miller

The counselor is always friendly and very definitive about what they want from me. They are patient and confirming of whatwever I ask.

1 year ago

Reply from Freedom Debt Relief

Hi Lorretta, we are happy to hear that our team has been able to meet your needs!

Jul. 15th, 2024

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Sarah-Emily Diaz

I can’t believe how fast a professional the service I’m receiving towards eliminating my debts. Thanks for the help.

1 year ago

Reply from Freedom Debt Relief

Hi Sarah, we are happy to hear that you are happy with our service!

Jul. 8th, 2024

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ytram la

I've used you guys in the past and now here we are again. You guys did an awesome job the first timenaround. I'm sure you'll do the same again

1 year ago

Reply from Freedom Debt Relief

Thank you for your continued trust in us! We're honored to have assisted you in the past and are committed to delivering the same level of excellence this time around. Your confidence in our services means a lot to us.

Jul. 8th, 2024

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Vel Mush

Very easy to understand and are very fast at contacting your creditors and keep you very well informed on your progress.

1 year ago

Reply from Freedom Debt Relief

Thank you for your kind words, Vel! We're delighted to hear that you found our process easy to understand and that our team was quick in contacting your creditors. Keeping you well-informed on your progress is a top priority for us, and we're glad to know it made a positive impact. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us.

Jul. 8th, 2024

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Ruby Epps

Freedom Debt provide me a life jacket when I was drowning in debt. My questions were answered fully and they are always available to me.

1 year ago

Reply from Freedom Debt Relief

Hi Ruby, thank you for sharing your wonderful experience! We’re delighted to hear that our agent was able to answer all your questions and make you feel comfortable with the process. It’s great to know that you find our dashboard user-friendly and our customer service helpful and accessible. Thank you for choosing FDR!

Jun. 13th, 2024

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Vaughn Charles Parmer

I really like the fact they keep in contact with me plus if anything comes up and I need help with they work it out right away

1 year ago

Reply from Freedom Debt Relief

Vaughn, thank you for your feedback! We're delighted to hear that you appreciate our efforts to stay in contact and address any issues promptly. Providing timely support and maintaining clear communication are top priorities for us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Jun. 12th, 2024

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Jon Christy

1 year ago

Reply from Freedom Debt Relief

Jon, thank you for recommending our service and for sharing this heartfelt video review with us! We are happy to hear about your progress and look forward to your continued success.

Jun. 6th, 2024

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Debbie Bjorklund

Wonderful customer service. The service on explaining the procedure that it takes to help me out was easy to comprehend.

1 year ago

Reply from Freedom Debt Relief

Hi Debbie! Thank you for your kind words! We're delighted to hear that you found our customer service wonderful and our explanations easy to understand. Making the process clear and comprehensible is important to us, and we're glad that we could provide you with the support you needed. Thank you for choosing us!

Jun. 12th, 2024

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Kenny Wheeler

Freedom debt relief allowed us to Avoid bankruptcy while reducing our monthly payments by over $900 per month. A true lifesaver.

1 year ago

Reply from Freedom Debt Relief

Hi Kenny, it is great to hear that the plan we set up for you have provided you with relief! Keep up the great work!

Jun. 5th, 2024

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Patricia Dowdell

I love the kind and understanding people about my situation. They broke it down nice and simple I'm really excited about working with this company.

1 year ago

Reply from Freedom Debt Relief

Hi Patricia, thank you for your kind words! We're delighted to hear that our team has been understanding and supportive of your situation. Making things clear and simple is always our goal, and we're glad to hear that it's been helpful for you.

May. 30th, 2024

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M Smith

I had over 14 grand in debt there was no way I could have ever paid off in a decent amount of time. This company saved my bacon.

1 year ago

Reply from Freedom Debt Relief

Thank you so much for sharing your story with us. We're truly humbled to have been able to assist you in managing your debt. It's incredibly rewarding to know that we could make a positive difference in your financial situation.

May. 30th, 2024