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Freedom Debt Relief

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14,152 User Reviews

9.9

Overall Score

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Verified Customer

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N/A Elkhorn, NE

Very helpful and always available for any questions

2 years ago

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Reply from Freedom Debt Relief

We appreciate your feedback and we are so happy to hear that you have had such a positive experience. We value each and every individual client and we are happy to assist you in becoming debt free! Any time you have questions please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Verified Customer

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Brad Baldia Wilmington, DE

very professional, friendly, knowledgeable and helpful!

2 years ago

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Reply from Freedom Debt Relief

We appreciate your positive review, Brad! We are glad you chose us to assist you in settling your debt! Any time you have questions or concerns, please reach out to our client services department at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Verified Customer

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Robert Opelika, AL

Every time we have a question, they always have to transfer us to somebody else.

2 years ago

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Reply from Freedom Debt Relief

Hello Robert, we are glad to be here anytime you have any concerns. We look forward to your completions in our program. If you ever need our assistance please call Client Services (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 8th, 2020

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Verified Customer

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Danny Garfield, AR

I received emails weekly and sometimes daily. They're helping me out a lot.

2 years ago

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Reply from Freedom Debt Relief

Hello Danny, Thank you for your wonderful feedback. We will continue to send you important communications via email, text message, and phone call to alert you of new information on your account. We want you to be up to date on the progress of your program and we are very confident you will continue to see phenomenal results! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2018

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Verified Customer

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S. Albuquerque, NM

They are easy to work with and it was done easily.

2 years ago

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Reply from Freedom Debt Relief

Hello S, We greatly appreciate your response. We are glad to hear our program has run smoothly thus far and we are very confident you will become debt free soon. We are looking forward to seeing your accomplishments in obtaining financial freedom! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2018

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Verified Customer

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Shaniqua Saint Albans, NY

Any time I call, I get a helpful response from them.

2 years ago

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Reply from Freedom Debt Relief

Hello Shaniqua, We are so pleased to receive such positive feedback about our company! We strive to make sure we're providing the best possible experience and making sure all clients are feeling confident throughout their debt relief program. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2018

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Verified Customer

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Darci Whittenburg

It has been great smooth and easy so happy I did it

2 years ago

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Reply from Freedom Debt Relief

Hello Darci, Thank you for your review. We are very glad to hear our program has been smooth sailing thus far and we are thrilled to have you a part of Freedom Debt Relief. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Verified Customer

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John

How easy it's been to achieve getting debt paid off.

2 years ago

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Reply from Freedom Debt Relief

Hello John, Thank you for your fantastic review! We are overjoyed to hear about your experience with Freedom Debt Relief because we want our program to be both easy and efficient! We are looking forward to seeing your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Verified Customer

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Roger Alvarado

Nice professional services, polite people working for you.

2 years ago

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Reply from Freedom Debt Relief

We're glad to know you are pleased in our level of customer service, Roger. We stride to provide each and every client with a world-class customer service experience. Thank you for sharing you recognize this by the service that's been provided to you. We hope to continue to exceed your expectations as you progress toward a debt-free future. Please continue to contact us in client services anytime there's a question or concern regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 6th, 2018

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Verified Customer

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Gary Holmquist

It has been a very smooth process from the beginning

2 years ago

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Reply from Freedom Debt Relief

Thank you, Gary, for sharing your insight, of how your debt relief program is going thus far. We will continue to make sure you are confident throughout your graduation path. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Verified Customer

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Patricia White ?

Great company, very helpful and understanding.

2 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Verified Customer

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Jamie Hoemann

They'''re very professional and I feel so relieved

2 years ago

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Reply from Freedom Debt Relief

Thank you, Jamie, for your terrific review! We're grateful you joined our program and are giving us the opportunity to help you resolve your debt. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Verified Customer

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Bonnie

They are very helpful with you and answer all my questions,

2 years ago

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Reply from Freedom Debt Relief

Bonnie, we are grateful for your positive feedback! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you with becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Verified Customer

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Yohannes

Excellent costomer service and very helpful!

2 years ago

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Reply from Freedom Debt Relief

Thank you, Yohannes, for your fantastic review and rating! We are happy to receive such positive feedback about our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Verified Customer

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George Crawford

I was able to get e answer I needed in a brief pone call.

2 years ago

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Reply from Freedom Debt Relief

Thank you for your kind words, George! We're proud to be on your side and don't forget that we're here for you every step of the way! Thank you for choosing Freedom Debt Relief and please reach out to our client services team at (800) 655-6303 or email .

Nov. 6th, 2018

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Verified Customer

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93622

IT HAS MADE THE PROCESS SO EASY TO FIX MY DEBT

2 years ago

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Reply from Freedom Debt Relief

We're happy to hear that your program is running smoothly! We want our program to be as simple and stress-free for our clients and we're pleased to know that we've hit the mark! Don't forget we have an awesome client services team that's always ready to help any time you have questions or concerns, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Anonymous

Good at first. Had issues with bank and they were not willing to help. The Representative kept me on hold forever when I asked to speak to a manager

2 years ago

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Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Dec. 5th, 2018

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Verified Customer

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Donna Durand Baton Rouge, LA

Very informative, compassionate and communicative

2 years ago

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Reply from Freedom Debt Relief

Caring for our clients is just one of our core values, Donna, and we're thrilled to hear that you're well informed of your progress! Don't forget we have a wonderful client services team ready to answer any questions or concerns you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Verified Customer

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Michael long Essex, MD

You always have someone to talk to no machines or menus

2 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Michael! Our client services team is here for you seven days a week to answer any questions or concerns you have along the way, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Verified Customer

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Maury Washington Nolanville, TX

Awesome they have helped me through the whole process

2 years ago

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Reply from Freedom Debt Relief

The Freedom Debt Relief team is here for you every step of the way, Maury! Don't forget, our client services team is available to you seven days a week to answer any questions or concerns you may have, give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Verified Customer

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James E. Swagzdis Southampton, PA

I do not feel that I can get in touch with somrone when I have a problem or question.

2 years ago

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Reply from Freedom Debt Relief

Thank you for your honest review, James. We want all of our clients to feel supported throughout their debt-free journey with us. We have a world-class client services team in-house seven days a week to answer any questions or concerns, they can be reached by calling (800) 655-6303 or email . Also, you have a client dashboard that's accessible by logging onto , you can chat with a team member if you have any questions and you can track your progress 24/7. Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Verified Customer

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Billy Tilley Pitkin, LA

Great experience so far. Service has been very good.

2 years ago

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Reply from Freedom Debt Relief

We're pleased to hear that you've had a great experience thus far, Billy! We hope to continue meeting your expectations regarding our services and don't forget we have a fantastic client services team that's available to you should you have any questions or need assistance with your account. Client services can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Verified Customer

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Ramon

Very good and I am very well keep informed.

2 years ago

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Reply from Freedom Debt Relief

Thank you for taking out the time to share your feedback, Ramon. We are thrilled in knowing you are well-informed about the details of your account. If any questions come up for you, please do not hesitate to reach out to client services at (800)655-6303. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Nina O'Halloran

Quick, helpful, and love that all my debts are settled!

2 years ago

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Reply from Freedom Debt Relief

Nina, we are pleased to hear that your debts have been settled, a step closer to becoming debt free! Thank you for your great feedback! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Lorna Zolnierek

Very Easy process, any questions were answered quickly

2 years ago

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Reply from Freedom Debt Relief

Thank you, Lorna, for your wonderful review and rating! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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MIKE NIELSEN

Started off very good. But now I cannot even get a phone call back from my representative, very unhappy.

2 years ago

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Reply from Freedom Debt Relief

We are sorry to hear of your disappointment, Mike. Please know our advocates in client support are available to address the concerns you are having. Can we get you to reach out to someone there for immediate assistance? They can be reached at (800)655-6303 regarding any questions you may have. Thank you for choosing Freedom Debt Relief! We hope to hear from you soon.

Oct. 24th, 2018

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Verified Customer

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Linda Martin

I was impressed how helpful they are with solving my debt

2 years ago

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Reply from Freedom Debt Relief

Linda, we appreciate your 5-star rating and review! We’re happy to hear that you are seeing the benefit of the program and how we will be settling your accounts in a timely matter. We will continue to help you meet your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Barbara burke Memphis, TN

Good service from telephone respondents and legal team

2 years ago

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Reply from Freedom Debt Relief

Barbara, we appreciate you taking time from your day to leave us a 5-star review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Sandy Phoenix, AZ

Very easy process with helpful, friendly customer service.

2 years ago

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Reply from Freedom Debt Relief

Sandy, we are very pleased to hear about your positive experience with our company! We strive to provide world-class customer service to all clients. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Betty Ocala, FL

They offer sound advice about debt collection calls

2 years ago

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Reply from Freedom Debt Relief

Thank you, Betty, for your great feedback! We are more than happy to be able to help you eliminate those creditor calls. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Tinker bell Orlando, FL

I'm very satisfied with the agents and customer service.

2 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Aldrin Flotildes Stockton, CA

They help me a lot esp. Rebuilding my credit score.

2 years ago

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Reply from Freedom Debt Relief

We're glad to hear you are seeing an improvement to your credit score. Congratulations! If any other questions come up for you, please reach out to our client services team at (800)65-6303. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Ben San Angelo, TX

FDR has helped me get my debt back in order

2 years ago

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Reply from Freedom Debt Relief

That is the entire idea of our program, Ben. Thank you for sharing we were successful in doing this for you as well. Here's to a debt-free future and thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Tiffany Smith Bowie, MD

Outstanding, pleasant, great, polite staff.

2 years ago

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Reply from Freedom Debt Relief

We appreciate you complimenting our advocates in client services, Tiffany. Thank you! Also, congratulations on the progress you've made in our program. Here's to a very near debt-free future! Please continue to reach out to client services at (800)655-6303 regarding any other questions and/or concerns. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Verified Customer

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Brian Boyce, VA

Just ok not always the best. Lack of quick reply to questions. Very slow to settling debt

2 years ago

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Reply from Freedom Debt Relief

We are sorry to hear of the many concerns you are having at this time, Brian. We would like an opportunity to address the concerns mentioned. A team member will be reaching out to you shortly. Thank you for your honest feedback.

Oct. 24th, 2018

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Verified Customer

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Jodie Swartwout= Newbury Center, OH

Freedom Debt Relief is excellent in Customer Service.

2 years ago

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Reply from Freedom Debt Relief

Thank you for recognizing our world-class client services team, Jodie! We strive to provide top-notch service with each interaction! Any time you may have questions regarding your account, please reach out to client services at (800) 655-6303 or by logging onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Verified Customer

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Linda Anderson Phelan, CA

it made getting my debit easy to pay off

2 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Linda! We're happy to hear that things are running smoothly for you! Any time you have questions, please feel free to reach out to our client services team at (800) 655-6303 or by logging onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Verified Customer

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Robert

They have been very helpful in payingoff my debi

2 years ago

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Reply from Freedom Debt Relief

We're pleased to hear your progress is going well, Robert! We're proud of your success, keep up the great work! Please feel free to reach out to our client services team any time you have questions or concerns, they can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Lucia Rangel

Confidence, Trust worthiness, Attentiveness, Courteoue

2 years ago

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Reply from Freedom Debt Relief

Thank you for the many compliments, Lucia! We appreciate it.

Oct. 9th, 2018

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Verified Customer

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Lazaro

Easy and helpful thank good people.that best

2 years ago

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Reply from Freedom Debt Relief

We're pleased to hear that our team has been there when you need them, Lazaro! In the future please feel free to reach out any time you have questions or need assistance with your account by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Cynthia P

Great experience, customer service is excellent

2 years ago

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Reply from Freedom Debt Relief

We appreciate the compliments. Thank you, Cynthia!

Oct. 10th, 2018

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Verified Customer

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Ruth

They are helping me paying my debts in a way that is comfortable for me

2 years ago

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Reply from Freedom Debt Relief

We are glad to hear our program is affordable for you. This is the most important aspect. Thank you for sharing your personal experiences and thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Verified Customer

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Rosalie Simeti

they answer all of my questions no matter what

2 years ago

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Reply from Freedom Debt Relief

This is outstanding Rosalie! We love answering any questions or concerns you have, and we will continue to answer them thoroughly. We want you to feel comfortable with Freedom Debt Relief. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Sonia Ortega

Love the way they get in contact with me for everything

2 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Verified Customer

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Gaetano M Provenzano Alexandria, VA

Usually quite good. Only a few glitches but they were usually resolved quickly.

2 years ago

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Reply from Freedom Debt Relief

We're glad to hear that any time you had concerns, our team was there for you to resolve it, Gaetano. We're looking forward to your continued success and please feel free to reach out to our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Arthur Tomlinson Tucson, AZ

They were very helpful and supportive! Excellent Service

2 years ago

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Reply from Freedom Debt Relief

Hello Arthur, Thank you very much for your feedback. We have your back at Freedom Debt Relief and we cannot wait to see you graduated! The light at the end of the tunnel is coming soon. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Melissa V. Holmes Washington, DC

The staff very professional , Great People , very helpful,

2 years ago

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Reply from Freedom Debt Relief

Hello Melissa, Thank you very much for your feedback. We want to provide you with outstanding customer service and professionalism. We are certain you will have financial freedom soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Patricia potter Saint Clair, MI

Very courteous people and helpful alsio.

2 years ago

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Reply from Freedom Debt Relief

We appreciate the compliments, Patricia. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Verified Customer

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Michael Ardizone Santa Clarita, CA

It is good if you can afford a large payment monthly.

2 years ago

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Reply from Freedom Debt Relief

Hello Michael, Thank you very much for your excellent review. We are very proud to hear our monthly deposit fits within your budget. We are very confident you will become debt free soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Verified Customer

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Jennifer Gale Henderson, NV

It's taken a little longer than what they originally quoted me

2 years ago

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Reply from Freedom Debt Relief

We are sorry to hear the program is taking longer than originally suggested. We would like an opportunity to address your concern and review this further. A team member will be reaching out to you shortly. Thank you.

Oct. 10th, 2018

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