Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.


While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

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11,319 Reviews

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Brian Evans

October 20th, 2016

One debt was settled with a balance of $1,100 from an over $2,300 debt. We were quite pleased when the contacted us with a settlement after only depositing monthly savings for only 5 months. Can't wait the the remaining 5 accounts are dealt with and settled.

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Reply from Freedom Debt Relief

Jan 04, 2019

Congratulations on your success thus far, Brian! We're proud of your savings and we're looking forward to your next milestone. Along the way, please don't hesitate to contact client services by calling (800) 655-6303 or log onto when you have questions or concerns. Thank you for being a part of Freedom Debt Relief!


Alvaro Guzman

October 20th, 2016 Pacoima, CA

Hello; freedom ; tank you for continue helping me.i like how you are doing you work i:m happy for everything your team freedom debit relief .is doing... ;ALVARO GUZMAN


Charlotte P. Belfiore

October 19th, 2016

My first account has been successfully negotiated and settled; saving me almost 48% of my total owed! I now have one account knocked down and out! I am confident my remaining accounts will be negotiated and successfully settled as well. I am relieved already, after living for years paying monthly and never getting ANYWHERE!! Thank you so very much for relieving lots of anxiety. I look forward to these next wonderful settlements you will get by doing what you do best "NEGOTIATE" !


Bruce mancuso

October 18th, 2016 San Jose, CA

This company literally took the stress off me and my heart in which I have a pacemaker and difubulator and I must be stress free. Doctors have asked me if there is anything I changed in my life to make my heart perform better like my diet excersise or whatever because they can't believe the recovery I have done I told them this company relieved the stress and let me live again


Florence Sprenkle

October 17th, 2016 York Springs, PA

Was pleased with everyone who has helped me thru this process.


Randy Ray

October 17th, 2016

So far so good. Have paid off one account and working on the remaining.



October 11th, 2016

Do not go with this sham of a so called company!! They do not negotiate for you...only until accounts go into collections!!! These people are not trust worthy, they lie...take money for their benefit...dont cate about the customer!!! Thank god I realized this and closed my account and went with a more reputable company!! At least my credit is still salvaged! !...take my honest not join this deceptive program...they will eventually leave you worst off!!


F Carroll Velez

October 6th, 2016 Los Angeles, CA

Once you sign up, they will never answer your questions again. You can call, e-mail for days and no one will respond. Its very frustrating. When you sign up, they tell you "We will be here for you for the entire program". However, this does not seem to be the case. Proceed with caution.

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Reply from Freedom Debt Relief

Nov 20, 2018

Hello F. Carroll, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?


Yousuf Mahmud

September 14th, 2016 The Colony, TX

Unbelievable customer service I receive anywhere in USA . Kirby is the name of that person and I believe most of all are great and there is no doubt about that and now I am just paying and waiting for the result and hopefully like other my will be solved


Tatjana Milosevic

September 7th, 2016

I am just a new in this program and need more time, so far I am satisfied with your program!!!!


francine spinelli

September 7th, 2016 Oneida, NY

I am relieved that I went to Freedom Debt Relief. It took worry, frustration & tension off our minds heart & lives. I have a ways to go yet but it's worth it.

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Reply from Freedom Debt Relief

Jan 04, 2019

Congratulations on your great savings, Francine! We're proud to be on your side and we're looking forward to your graduation! Along the way, please don't hesitate to contact client services at (800) 655-6303 or log onto Thank you for being a part of Freedom Debt Relief!


John & Neyomi Duncan

September 6th, 2016 Tampa, FL

We entered the program in February and 1 account has been settled and are in the process of another account being settled. Whenever we call they always take the time to answer our questions.



September 6th, 2016 Statesville, NC

I am satisfied with the settlement that they have made so far


Theresa Holbert

September 5th, 2016 Grapevine, TX

I feel its taking to long to process my account, its going on four months 888 dollars taken in payment and it's still not conpleted Very disappointed


Farah Mumma

August 17th, 2016 Zanesville, OH

Going great! Services have been as stated in the beginning.


Santa Criscione

August 17th, 2016 New York, NY

So far everything is going nice and smoothly. I thank you for all your help.


Brenda Sears

August 11th, 2016 Chandler, AZ

Always positive and helpful


Robert D

August 10th, 2016 Hallstead, PA

I was a client of FDR for some 36 months When i started I had approx 54k of debt in 16 different companies. I was initial told the rate I would pay for their service would be 11 % turned out it was 21%I switch that i was never informed of. For the most part they held up their end of the contract by one by one negotiating fair settlements for my accounts. Some were V good other not so much I feel they did me wrong on one account Bof A which the bank simpy wiped out, however FDR still charged me the 21% for settleing it which they had done nothing to earn. Also toward the end I had one account which they started to settle in the begining they received their commision then. Somehow the account was frozen and they kept leaving it until it was the only account left. Although they had ample funds in my escrow account to settle it, they never did, I suspect because there was no money in it at that point for commisions on that account had already been paid. I feel on those to accounts they were very un ethical. I say be careful in choosing FDR and get commision rates up front in writting.



August 10th, 2016 Lynn, MA

Not much progress, and my credit rating is blown, I thought this would help, but so far it hasn't made much progress. Only 1 account settled?? Not sure why and the one that was - was not reported as settled as agreed to the Credit Bureau... Hoping the next months things start to happen. I've sent out letters not to call me but deal with Freedom and I still get phone calls.??


John B. Hopkins

August 9th, 2016 Spring Hill, FL

If you need a professional company to work with you to help clear your debts , then you need Freedom Debt Relief on your team. they will do the job . Thank You All for the help I have received. John B. Hopkins


James Jacobi

August 3rd, 2016 Blairstown, IA

FDR Is a great company! Glad i found them great service!



August 3rd, 2016 Grand Rapids, MI

I would keep away from them if I was you. They told me I was done paying, even stopped making withdraws from me for 3 months. Then, out of the blue start making withdraws again?? What kind of an outfit does that?? All they can say is "sorry" that person isn't here anymore. they have got to be the most apologetic place around. Do yourself a favorite and go with someplace else. I doubt if you will have surprises like this....


albert lohse

August 3rd, 2016 Aledo, TX

Freedom Debt Relief has been so beneficial to me and my wife and has taken the stree level off of us. FDR has a great program and we highly recommend this...

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Reply from Freedom Debt Relief

Jan 04, 2019

We appreciate your great review, Albert! Not only do we provide debt-relief, we provide stress relief! Congratulations on your savings and please don't hesitate to contact when you have questions regarding your account. Simply call (800) 655-6303 or log onto Thank you for being a part of Freedom Debt Relief!


Sarah Farmer

July 29th, 2016 Gloucester, VA

So far I think everything is going finr, but I don't know for sure as I've never been able to get in to see the progress.



July 29th, 2016 Boys Ranch, TX

One of the worst choice I have ever made. The steps they tell you to follow to cancel, mean nothing. I cancelled within 24 hours (they give you 72 hours) of signing up, I even called the consultant that I signed up with to make sure and I was told that "it was all cancelled and handled". Then, they still drafted my bank account! I had to call twice to get actually get a refund. I speak to 5 different people and finally the last gentleman that WAS able to help me, tells me that that my agreement was never even cancelled. 8 business days after my money was taken, I received a refund, however it was not the full amount. Ridiculous!


Mark Riddle

July 28th, 2016 Morganton, NC

This company has been very good to my family and has help keep our payments as low as possible so we can afford it each month and the people that has worked with us are so nice and good to us we would. Refer this company at any time,


Rev.Donald Bristow Sr.

July 27th, 2016 Greenwood, IN

Great service and friendly staff


Kevin Middleton

July 27th, 2016 Lincoln, NE

All persons I have been in contact with have been honest and sincere.


Esther Pryor

July 22nd, 2016 Chipley, FL

The issue on Debt Resolution through Primerica was not solved. It is a program that is being discontinued. No big deal if you'll can settle all of my accounts.


Natalie pipola

July 21st, 2016 South Ozone Park, NY

They make me feel confident,especially when I am not sure or nervous about my situation.


Rosellen Goodwin

July 15th, 2016 Surry, VA

The people we have spoken withn the phne are great. The problem we have is that there is n follow up. We called in May, June, and 3 times now in July and the matter is still not resolved. We are told that someoen will follow up by text or email, but we never get anything. We have a court date that was cotinued to 7/25/16 for a creditor we already settled with and made payments too. This is very frustrating and quite a dissappointment.


John Stevens

July 15th, 2016 Houston, TX

I am most pleased by the results so far and look forward to future progress.


bruce groves

July 13th, 2016 Clinton Township, MI

I have been trying for months to access the client dashboard and I still can't access it. I think you could be more prompt in replying to e mails. So I am not very positive with customer service. Also you removed money from my account on the wrong day which put me in a bind.


Jan George

July 13th, 2016 Edmonton, KY

Very easy to work with. They did exactly what they said. I felt immediate relief and I would have gone under without them. I've been with the program 9 months and they have negotiated and settled 3 of my debts and are working on a 4th. They keep you very well informed and their communication is prompt.

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Reply from Freedom Debt Relief

Dec 04, 2018

Thank you for your compliment, Jan! Caring for all of our clients is just one of our core values! Please don't hesitate to contact client services any time you have questions or need assistance with your account, simply call (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!


Esther Campos

July 6th, 2016 Los Angeles, CA

I had more than $20,000 in debt and I checked through BBB and Consumer Affairs to find a legitimate company who would assist me with paying off my debt. I know that some reviews were negative, but Freedom Debt followed through with my debt collection. Less than a year they were able to settle most of my credit cards. I am very pleased with the outcome and truly recommend them.



July 6th, 2016 San Diego, CA

Excellent support and very clear explanation of what is going to happen. Helping me eliminate one bill at a time.


Steve Povlsen

July 6th, 2016 Santa Ana, CA

So far they have done exactly what they said they would do.


Cheryn Brewer

July 5th, 2016 Twentynine Palms, CA

I don't like the fact that no one person handles my case. Whenever I call I get someone different and have to start at the beginning and explain my situation before we can get to the current issue. I asked them 15 months ago to start negotiations with a particular company that was willing to cooperate but they ignored it and went with a different company. Now I am being taken to court by that company. When I call to try and deal with this situation I have to explain it all from the beginning to bring them up to speed and it gets very annoying. And they are not at all helpful in legal matters and now it's "not their problem"!


Dennis Asubonteng

July 5th, 2016 New Castle, DE

It has been less than a year that I became a customer but Freedom Debt Relief has helped me to pay off most of my debts and are still working to consolidate the rest of my debts to enable me pay them off without any stress or financial hardship. One good thing about this company is that the staff are always ready to assist you in whatever way they can to help make you a debt free within the shortest possible time. Another good thing that has happened to me after becoming a customer of Freedom Debt Relief is that, the constant harassment of phone calls from my creditors have completely stopped. I am very grateful to this company for helping me pay off my loans.


Michael OConnor

June 30th, 2016 Katy, TX

They are doing an awesome job at helping me get rid of my debt.


maria firmino

June 29th, 2016 New York, NY

They all have been very helpful and very good on advice when needed


a morales

June 29th, 2016 Los Angeles, CA

Very good experience. Understanding and courteous personnel.


[email protected]

June 29th, 2016 Bracey, VA

We appreciate all that you have done to take this weight off our shoulders but it seems like it took forever, but thanks a lot.


Gloria Villarreal

June 22nd, 2016 Fort Worth, TX

It's been great!!!!! You have been helping me alot



June 22nd, 2016 Lordsburg, NM

The customer service was over the top, I couldn't have ask for any one better than the two people that help us. And we hope to keep them with us though out the rest of the loan.



June 22nd, 2016 TX

Awesome company they really are Pro's and know what they are doing


Judith A. Snyder

June 17th, 2016 Perkasie, PA

Freedom Debt Relief is true to their word and working hard to eliminate my debt. as quickly as quickly as possible.


Cheryl Hobbs

June 17th, 2016 Perry, MO

Freedom Debt Relief has now settled 2 of our accounts at a greatly reduced amount. It makes us feel good and relieved to reduce our debt.


Michael Iseler

June 15th, 2016 Farmington, MI

This is a great company they have meat and exceeded all my expectations I highly recommend to anybthat needs help getting their finances in order


Tahasia McCullough

June 15th, 2016 Huntington Station, NY

Thanks to freedom I'm clearing up my debt faster!! They are the best!!