Name: Freedom Debt Relief
Rating: 4.7

star star star star star

Alejandra De La Torre Suisun, CA

Very efficient and organized. They are always there for any questions and they accept personal loans which other campanies don't accept. An amazing company

1 year ago

Reply from Freedom Debt Relief

Hi Alejandra, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Sep. 23rd, 2022

star star star star star_border

sally moreno Robert, LA

I had to pay off my debt relief early because I got into a wreck. I paid it off it took 2 months for them to finalize it I was supposed to get back a bigger refund. They took it for fees.

1 year ago

Reply from Freedom Debt Relief

Hi Sally, we are sorry to hear about your accident. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Sep. 22nd, 2022

star star star star star

Danny Bustamante TX

What I like about FDR is their ability to resolve credit issues in a timely manner. Also, it is easy to get a representative on the phone if I need any questions answered.

1 year ago

Reply from Freedom Debt Relief

Hi Danny, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Sep. 12th, 2022

star star star star star

Anyssa Lerio Stockton, CA

Working with FDR, I was able to track down my debts a lot easier. I’m so glad I discovered FDR because it helped me straighten out my financial problems.

1 year ago

Reply from Freedom Debt Relief

Hi Anyssa! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Sep. 7th, 2022

star star star star star_border

Minnie Ash Ecru, MS

I have had a great experience working with FDR. It is amazing how much money y’all are saving me. All of Your staff are very knowable of FDR’s process and all are very curtious.

1 year ago

Reply from Freedom Debt Relief

Hi Minnie, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Aug. 24th, 2022

star star star star star

Diane Nunez Waldorf, MD

Everyone I’ve spoken to has been so wonderful and helpful. I really appreciate everything that you all have done for me I’m every way. Thank you!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Diane. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 6th, 2022

star star star star star

Vicente G Los Angeles, CA

The thing that i like most about freedom relief is that i just sit back and make my monthly deposit and i dont have to worry about anything else. They handle my debt.

1 year ago

Reply from Freedom Debt Relief

Hi Vicente, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 6th, 2022

star star star star star

Taria Whitley Louisville, KY

The entire process has been so easy. My account manager was very kind and helpful. At the end of the process I felt as if a huge weight had been lifted off my shoulders.

1 year ago

Reply from Freedom Debt Relief

Taria, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 4th, 2022

star star star star star

Rick Payne Wayne, PA

I love how Freedom Debt Relief handle my business and how they negotiate my debt with creditors the only I don’t like it Creditors keep calling me everyday

1 year ago

Reply from Freedom Debt Relief

Hi Rick, thank you for sharing your experience with us. We are happy to see your progress. We want you to feel comfortable during our process which is why we have provided resources on your client dashboard to help you address any creditor communications. Thank you for choosing Freedom Debt Relief

Aug. 4th, 2022

star star_border star_border star_border star_border

CR

I highly regret working with FDR. They charge insane fees, I could have saved money if I had paid the debts off without their involvement. Their customer service is inconsistent you can talk to different people about the same issue and they will give you completely different answers. Some customers service reps will talk to you like you're dirt and are of no help. The worst part for me has been the graduation process. Finally getting your debt paid off should be a good experience, but with FDR it was a nightmare. Due to some glitch in their system, I ended up waiting over 2 months after I paid off my debt for them to even begin finalizing my account. I had called customer service over and over, and the issue never got resolved until two months later; while being charged fees every month. I am asking them to refund me for the fees they charged me for two months while I waited but I haven't received a response.

1 year ago

Reply from Freedom Debt Relief

We are sorry to hear that you are unhappy with your program. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. An account specialist will be reaching out to further review your account. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Jul. 22nd, 2022

star star star star star

Eleene North The Villages, FL

When one does not have lawyer extra money..why can't we take a small amount for a few months with the monthly payments and stop authorizing other NEW creditors?

1 year ago

Reply from Freedom Debt Relief

Hi Eleene. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Jul. 12th, 2022

star star star star star

Virginia Moore Bowie, MD

I feel a sigh of relief every time I think about turning to them in desperation! They have done a Fabulous job so far and I could not be more pleased! An Oasis in a desert!

1 year ago

Reply from Freedom Debt Relief

Hi Virginia, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jul. 12th, 2022

star star star star star

Melisss Davis Atlanta, GA

I like the fact there is constant communication on my account and you can always reach them on any changes or questions through email with a quick responses or follow-up.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience. We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Jul. 1st, 2022

star star star star star

Georgina Miller Kodak, TN

They are taking good care of me. Keeping me informed on which company they are working with and when they take out my payment. Am very happy with how I am being treated

1 year ago Edited June 28, 2022

Reply from Freedom Debt Relief

Excellent feedback, Georgina. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. We cannot thank you enough for sharing your positive experiences. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 30th, 2022

star star star star star

PD Ferris Mount Carmel, PA

Been easy so far the staff very easy to deal with.Explain everything to detail and it's benifts..Send congratulations when a debt paid highly recommend

1 year ago

Reply from Freedom Debt Relief

It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 22nd, 2022

star star star star star

William Las Lincoln Park, MI

Outstanding people who truly have your best interest in mind. Solid communication and the customer website has your progress in an easy to navigate site.

1 year ago

Reply from Freedom Debt Relief

William, thank you for sharing your experience with us! It is rewarding to receive such amazing feedback, we work very hard to ensure that our clients feel supported through this process. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 22nd, 2022

star star star star star

Donny J Chicago, IL

I as so thankful for reaching out to FDR!!! They get results very quick. I would recommend them to anyone else that is struggling with credit card debt!!!!!

1 year ago

Reply from Freedom Debt Relief

Donny, our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Jun. 15th, 2022

star star star star star

Judith Ruotolo Tobyhanna, PA

This Company has been up front and very informative. They explained everything in an easy and professional manner. Very satisfied with FDR from the start.

1 year ago

Reply from Freedom Debt Relief

Judith, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

star star star star star

Charles Gilbert Lakeland, FL

Freedom Debt Relief has been great to work with. We just came to an agreement with 1 of 3 of my creditors. It feels good to see it happen. Worth the wait!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing, Charles. We strive to provide quality customer care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

star star star star star

Jeff Thomas Texarkana, TX

A very professional organization with caring, compassionate associates who will answer all your questions truthfully and guide and assure you on your journey.

1 year ago

Reply from Freedom Debt Relief

Customer satisfaction is our number one pursuit, Jeff. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

star star star star star

Rebecca Johnson Jefferson City, MO

I feel like the Freedom Debt relief was fantastic to get your debt resolved. I like the way they kept in contact with you! Thanks for a great experience.

1 year ago

Reply from Freedom Debt Relief

Rebecca, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

star star star star star

Mike Hennek Twin Falls, ID

Amazing options to help with the overwhelming feeling of debt. Takes away the anxiety and frustration of dealing g with debt and gives you hope to manage it.

1 year ago

Reply from Freedom Debt Relief

Hi Mike, we are happy to hear that you are happy with the decision that you made to partner with us on your journey to financial freedom! Thank you for choosign Freedom Debt Relief!

May. 23rd, 2022

star star star star star

Tressia Meeks TX

They are easy to work with and have compassion! Communicate is wonderful. Anytime I had a question it was answered in a timely manner. Could not have done it without them

1 year ago

Reply from Freedom Debt Relief

Tressia thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

May. 20th, 2022

star star star star star

RICARDO CRUZ Lakeland, FL

FREEDOM, FROM THE START, VERY PATIENCE AND ANSWER ALL QUESTIONS I NEEDED TO ASK. I'M GLAD A FRIEND OF A FRIEND OF A FRIEND RECOMMENDED THIS COMPANY TO ME.

1 year ago

Reply from Freedom Debt Relief

Ricardo, we are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to reach your financial goals.

May. 20th, 2022

star star star star star

Michelle Rodriguez Fort Lauderdale, FL

I had a great experience with Freedom Debt Relief! They really delivered what they promised every step of the way...if you need the help they are the company for you!!

1 year ago

Reply from Freedom Debt Relief

Michelle thank you for reviewing your experience. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

May. 10th, 2022

star star star star star

Rhonda Webber Oklahoma City, OK

Always very helpful and knowledgeable about my account, answered evr question when I called and helped lower my payment when I lost part of my income.

1 year ago

Reply from Freedom Debt Relief

Rhonda thank you for sharing your experience! We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

May. 6th, 2022

star star_border star_border star_border star_border

Chandler Kostowicz Milwaukee, WI

I completed this program early on my own with no thanks or credit giving to FDR. Their customer service is nice but every other thing about this program let me down. First off you get a different story every time you talk to a rep oh and American Express and Discover doesnt work with this company. Dont let them lie to you and say they do. I increases my biweekly contribution 5x and still only had 2 of my accounts settled for lower than what my enrollment debt was. One of them ended up costing me more because their fees are highway robbery. They have some of the worst legal representation who are pushovers to actual real lawyers and dont even show up to represent you if litigation is brought against you. For one of my accounts they tried to settle a repayment plan of an extra 2k a month or said to declare bankruptcy which call me crazy most people in a debt repayment plan probably don't have an extra $2k a month to pay. I 100% would have been better working with the card companies and getting things settled without hurting my credit so much. My biggest problem is if they say they're experts on debt relief no honest company takes them seriously. I never felt like they had my back even in the graduation process where everything had been paid back. I asked a few times for my fees to be refunded since I paid more into the program than my orginal enrollment debt. They have firmly said no. Im out of the program but will never recommend them to anyone who is in need of debt relief. I was able to contribute more from rasises and bonuses at work but understand not everyone is in that position and would tell you if you're reading this to steer clear of FDR because they will do nothing for you but lie, wreck your credit, and take your money. Dont trust the reviews on their website go directly to the bbb or another 3rd party reputable reviews website and you can see FDR true colors. Anyone going through a tough time call the creditor you're struggling with directly and they will do a lot more for you than FDR guranteed.

1 year ago

Reply from Freedom Debt Relief

Hi Chandler, while the experience that you had in our program is not the experience that we want any client to have and we are disheartened to hear that you are not satisfied with out services, the feedback that you have provided is valuable and we do take it seriously. We are especially disappointed to hear that you did not feel supported throughout the duration of your program. Thank you again for sharing your experience and we wish you the best of luck in your future.

May. 6th, 2022

star star star star star

Kenneth Johnson Los Angeles, CA

Even though the program makes me nervous about my credit score. The staff and the client dashboard reassure me that it's going according to plan. I recommend them highly.

1 year ago

Reply from Freedom Debt Relief

Kenneth we are happy to hear that youre pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

May. 2nd, 2022

star star star star star

Joanne Ortiz Elk Grove, CA

I’m impressed with the fact I can contact them at any time and they are ready to assist me. It is a great relief and I feel a burden has been lifted off my shoulders.

2 years ago

Reply from Freedom Debt Relief

Joanne our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief!

Apr. 20th, 2022

star star star star star

Jacquelyn Collins Philadelphia, PA

Everyone I've worked with so far has been so helpful and informative, and they are really doing great work to help me pay down my debt quickly. Thank you, FDR!

2 years ago

Reply from Freedom Debt Relief

Jacquelyn we are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2022

star star star star star

lovie martin Fort Worth, TX

They get your debt resolved in a timely manner. THE COMPANY IS GOOD AT WHAT THEY DO. I RECOMMEND TO ANYONE WHO WANTS TO RESOLVE THEIR DEBT PROBLEMS.

2 years ago

Reply from Freedom Debt Relief

Lovie thank you for reviewing your experience. We're honored to be your solution to financial relief. If any questions come up along the way, you can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Apr. 19th, 2022

star star star star star_border

JeanMT East Hartford, CT

I was buried in debt with no way out, I tried for many years. Finally I made the inquiry. The fees are a bit high, not sure exactly how much I’m saving, however, I couldn’t have done it without them.

2 years ago

Reply from Freedom Debt Relief

Jean thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free.Thank you for choosing Freedom Debt Relief.

Apr. 7th, 2022

star star star_border star_border star_border

Jake Kibler La Plata, MD

I have not been impressed with this company. For most of my settlements, their fee was at or more than the amount they actually saved me. For one accounts they could not settle for anything other than 100% of the total and they had the audacity to tack on an almost $900 fee for settling the account!! I have spoken with a few of the creditors directly and think that in most cases you would be better off settling directly with them.

2 years ago

Reply from Freedom Debt Relief

Hello Jake, compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We do not collect fees for accounts that we cannot settle, an account specialist will reach out to you to further review your account and address any concerns you may have. Thank you for choosing Freedom Debt Relief as your guide.

Mar. 29th, 2022

star star star star star

PRAISE THE LORD JESUS CHRIST Houston, TX

Very professional and immediately attain to my questions and requests. I thank our Almighty Father in Jesus Christ's name for making a way for us to be free from debt.

2 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

Mar. 1st, 2022

star star star star_border star_border

Peggy Smith

It has been ok. The only bad experience was them telling me I had to pay an additional $230 a month for an additional account. I ask them to wait until January or it would hurt my budget badly. The man I talked to said ok. My very next payment was $1210 instead of $980. This increase is still hurting me.

2 years ago

Reply from Freedom Debt Relief

We are sorry to hear that there was some miscommunication that occurred with one of our representatives, Peggy. We understand that these things may happen but we are truly sorry to hear that it is still affecting you. We encourage you to call our Customer Service team at 800-655-6303 to talk about the different options that you may have to put you back in schedule or put you in a better situation. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Feb. 24th, 2022

star star star star star

Jean Miami, FL

Very good. Answer all questions and resolve it quickly if you have a problem. Keep you informed and updated. Easy access to your client dashboard to be informed. Very good!

2 years ago

Reply from Freedom Debt Relief

Jean, we are happy to hear that you are using your dashboard. We encourage you to use your dashboard as much as possible, it is the best way to stay updated and take charge of your program! Thank you for choosing Freedom Debt Relief.

Feb. 17th, 2022

star star star star star

Robert Sousa Fall River, MA

I think it’s a really good place the customer care representatives were very professional and I think I called the right place to resolve my debt situation

2 years ago

Reply from Freedom Debt Relief

Robert thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

Feb. 17th, 2022

star star star star star

Peter Hitschler Kent, WA

Freedom Debt Relief has taken our case and assisted swift and expeditiously to resolve our debt. The team is friendly and always there to assist and answer questions.

2 years ago

Reply from Freedom Debt Relief

Peter thank you for sharing your experience. We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom.

Feb. 17th, 2022

star star star star star

Tony Camillo Newark, CA

I couldn’t be happier. All of the representatives walk you through the process step by step. I wish I found this program years ago. I give it 10 stars

2 years ago

Reply from Freedom Debt Relief

Tony, thank you for reviewing your experience. We make sure our clients feel respected and supported throughout the process. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Feb. 17th, 2022

star star star star star

Eric hamel San Francisco, CA

Everyone there was so helpful and I appreciate everyone at Freedom Debt Relief. Calm for the effort that they put into fixing my credit words can't describe

2 years ago

Reply from Freedom Debt Relief

Hello Eric, Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief.

Feb. 4th, 2022

star star_border star_border star_border star_border

Me Too Gaithersburg, MD

They're dishonest. They do reduce debt. I was asked to offer a review before I even got into the program. It costs you 22% of your debt. Total debt, not what they settled for. If they can't or won't help you get it below 50% of your owed amount, they question you for declining the offer. I applied for a loan to pay off the debt, got denied, then this company called me to offer me this program. The loan was never a real offer. After a year, they offered a loan at 25+% APR to fund the rest of this FDR account. Asking me "don't you want to do the right thing?" on the phone. I said, "sure, that's why I applied for a loan to pay off debts and your company declined me." then he had nothing to say. If I had taken it, it would've been 110% of my owed amount total.

2 years ago

Reply from Freedom Debt Relief

Hello, thank you for your feedback. We are sorry to hear that you feel this way about our company. An account specialist will reach out to address your formal complaint. Thank you for choosing Freedom Debt Relief.

Jan. 21st, 2022

star star star star star

Benjamin Delos Reyes Jr

Very accomodating, helpful at their best!, FDR is really quick in resolving their clients financial struggles, all in all I can say FDR is the best in this world!

2 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience, Benjamin. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

Jan. 14th, 2022

star star_border star_border star_border star_border

Jeepgirl67 Houston, TX

Freedom Debt Relief made enrollment fairly easy. They handle the arrangements and make it easy to settle your debts with minimal effort on your part. However they do charge a fee for each debt they settle usually a percentage of the debt enrolled which seems a little high to me in retrospect. Unfortunately I have had one of my accounts go into litigation and have had an extremely difficult time getting updates from the law firm and FDR. Information is either not notated on my account or passed along to the other party in a timely manner and FDR is not willing or able to provide specifics or transparency when it comes to where they are at in the process with the litigation account. Most of the CSR reps are as helpful as they can be without having all the information from the attorney but there are a few that are downright rude and one specifically that told me to call back and talk to someone else before hanging up on me when I asked for her supervisor. I did call back and speak with someone else who was absolutely amazing and couldn’t provide additional information but did give me a timeframe of when I could expect next steps and more transparency in the process. I’m extremely disappointed with the way this account has been handled so far but this last call has given me hope that it will be resolved soon.

2 years ago Edited January 11, 2022

Reply from Freedom Debt Relief

Thank you for reviewing your experience, we are very sorry to hear that you are having a poor experience. A specialist will be reaching out regarding this matter. Thank you for choosing Freedom Debt Relief.

Jan. 6th, 2022

star star star star star

Michael McAvoy Huntington Beach, CA

I appreciate so much the lengths and accomodating that was afforded me during the tough COVID times and I had to suspend for awhile. Very thankful for all your assistance.

2 years ago Edited March 20, 2023

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Michael. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

Dec. 30th, 2021

star star star star star_border

Thomas Morrow Santa Clara, CA

FDR lawyers could have, should have done a better job negotiating on behave of BofA settlements. By the time they take there fee it almost remains the same price. So you really have to ask yourself... Why

2 years ago

Reply from Freedom Debt Relief

Hello Thomas, if you have questions about your program please send us your contact information in a private message. We are excited to work with you towards your brighter financial future. Thank you for choosing Freedom Debt Relief!

Dec. 30th, 2021

star star_border star_border star_border star_border

T. Fort Worth, TX

The list of negatives outweigh the positives of this company. Do NOT do it. I was sweet talked into going this route instead of bankruptcy and I strongly regret it. At this point I have paid too many fees and given too much money to walk away. If I had to do it over again it is a hard NO from me for FDR. Customer service is horrible, no one ever has answers for you that actually mean anything. Constantly told to check the dashboard for answers to questions, but the information is always the same. You never get to talk to the same person twice and no one ever seems to know what is going on. Oh and if a creditor decides to file a lawsuit... Good luck. You are given NOTHING as far as information. "It has been referred to our legal partner network" is the response. However the legal partner network does not communicate with you at all. Even better is that once referred to their legal partners, FDR goes hands off and you have to hope and pray it is being handled properly. I despise this company and strongly regret making the decision to use them. Creditors have reached out to me with settlement offers and I trusted the program so I denied them. Guess what..! Yes FDR settled the debt however, it was MORE than what I could have settled it for myself.

2 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience, T. Its never our goal to disappoint you, we would like to communicate with you directly to address these concerns of yours. Thank you for choosing Freedom Debt Relief.

Nov. 30th, 2021

star star star star star

Lakiya Bennett Washington, DC

I like that they help me by consolidation my bills into one payment that made things affordable for me to maintain my finances and get back on track with my life.

2 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Lakiya. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!

Nov. 29th, 2021

star star star star star

Linda Harloff Centereach, NY

Freedom Debt Relief is very informative and keeps you on top of things. I am new to this process and I am impressed with this company. Keep up the good work FDR. 🙂

2 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Linda. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

Nov. 22nd, 2021

star star star star_border star_border

JB Corona, CA

They take their fee up front on debt they resolve so takes longer to resolve debt as you can’t build up your account. Many companies continue to add fees so when they resolve at 50%, you pay as much as you would have just working direct with the company on a payment plan.

2 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience, JB. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Thank you for choosing Freedom Debt Relief.

Nov. 4th, 2021

star star_border star_border star_border star_border

Floyd Kaster San Diego, CA

I enrolled in a 4 year debt reduction program with Freedom Debt Relief in February of 2018 with a monthly payment plan. October of 2020, I paid off the total balance of the estimated debt including estimated fees to settle the remaining debts. It is now October of 2021 and the debt's are now settled. FDR actually removed a unsettled debt without my knowledge nor authorization. I have exchanged 38 emails with FDR since October 2020 and continue paying service fees monthly to FDR. This is effecting my credit and continues to waste my time. I'm very disappointed with Freedom Debt Relief! I DO NOT RECOMMEND FREEDOM DEBT RELIEF.

2 years ago

Reply from Freedom Debt Relief

Hi Floyd , thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously
and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Oct. 27th, 2021