1. Freedom Debt Relief
error This company may not service all states.

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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13,147 Reviews

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Kaye

September 11th, 2018 Connelly Springs, NC DETAILS arrow_drop_down
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I just had a good feeling about them and then the gentleman that helped me, he was very thorough and just like a dream come true. It would be very good decision now for anyone. I can't think of a better company that I would recommend.

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Reply from Freedom Debt Relief

Sep 12, 2018

Hello Kaye, Thank you for your response. We are so proud to have you enrolled in Freedom Debt Relief and very happy to hear the enrollment process was thorough and detailed. We would love to have you recommend our program to your family and friends! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Susan

September 11th, 2018 DETAILS arrow_drop_down
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They're very responsive and I feel they really try to get things resolved quickly. I can always call and ask any questions.

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Reply from Freedom Debt Relief

Sep 12, 2018

Good morning Susan, Thank you for your feedback. We will continue to resolve all of your accounts enrolled in Freedom Debt Relief and we will have your back throughout your graduation. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Lynne

September 11th, 2018 Hurricane, UT DETAILS arrow_drop_down
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They've always taken good care of everything, every request I've had, they've worked with me. For me it's been really great, I mean it is expensive but I'm battling cancer right now and I needed someone to really just take charge and so that's it's just been very very productive in that way.

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Reply from Freedom Debt Relief

Sep 12, 2018

Hello Lynne, Thank for your response. We will continue to demonstrate outstanding customer service! We do understand that becoming debt free may not be easy in the beginning but we definitely understand your hardship and we will make sure to resolve your debt! We love having you in our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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JESUS CHARGUALAF

September 11th, 2018 Rome, NY DETAILS arrow_drop_down
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They've already taken care of two debts that I have, I got one more to go.

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Reply from Freedom Debt Relief

Apr 18, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

September 11th, 2018 Palm Bay, FL DETAILS arrow_drop_down
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They're very attentive. They accomplish what they said they were going to accomplish.

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Reply from Freedom Debt Relief

Sep 12, 2018

Good morning, Thank you for your response. We absolutely try our best to accomplish and resolve all of your debt enrolled in Freedom Debt Relief. We are so excited to see you graduate and become debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Carla

September 11th, 2018 Franklin, LA DETAILS arrow_drop_down
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They have helped me out a lot. They do what they are supposed to do.

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Reply from Freedom Debt Relief

Sep 12, 2018

Hello Carla, We love to hear your positive feedback. We are so proud that this program has been beneficial to you and you have had a wonderful experience thus far. Success is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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James

September 11th, 2018 Durham, NC DETAILS arrow_drop_down
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A couple of occasions, I've needed to get more detailed information from a lawyer on staff there, I've not gotten a satisfactory release but I would say a satisfactory response with everything else though when I talked to someone live and with my questions. They've been very reassuring, very much positive and pretty much my whole experience with them has been on track from exactly the way they explain what was going to happen. In the eleven months I've been working with them I could not be happier.

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Reply from Freedom Debt Relief

Sep 12, 2018

Hello James, We thank you very much for your honest response. We are so proud to see you eleven months in the program and have great success so far! We will continue to demonstrate fantastic customer service and we will have your back throughout your journey to having financial freedom. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

September 11th, 2018 Eden Prairie, MN DETAILS arrow_drop_down
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Customer service has been helpful, understanding, courteous and non judgemental. They make it so easy.

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Crystal

September 11th, 2018 Las Vegas, NV DETAILS arrow_drop_down
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They were very friendly and very helpful and explained everything no matter how many times I asked the same question. They were very good and they sent a text and emailed anytime I had a question or my situation changed. I'm extremely happy that I made that decision. I'm really happy with their services and I would recommend them.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Crystal, We are so proud of your positive response. We love your feedback regarding the customer service you received. We believe you deserve outstanding customer service and we will have your back throughout your journey to becoming debt free. We are so glad you chose Freedom Debt Relief and you will soon see great success! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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John

September 11th, 2018 Leesburg, FL DETAILS arrow_drop_down
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We could get in contact with the customer service easily.

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Reply from Freedom Debt Relief

Sep 11, 2018

This is awesome John! We are always here to answer all of your questions or concerns and we are so proud this has been an easy process for you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Samuel

September 11th, 2018 Madison, TN DETAILS arrow_drop_down
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They're pretty knowledgeable of what they're doing and they assured me the things will be taken care of. If you have a problem with your credit cards and stuff you want to get taken care of, go to Freedom Debt Relief.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Samuel, Thank you very much for your honest feedback. We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Willie

September 11th, 2018 Tallahassee, FL DETAILS arrow_drop_down
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If there is a problem, you're not sure or something, you can always go on online or if you call them up you get an answer right then. I made a good decision. There are couple of companies out there, but I didn't feel good when I talked to them, so I went with Freedom. They are doing great.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Willie, We want to thank you very much for your response. We love to see you using our online Client Dashboard along with calling us in for your questions or concerns. You definitely made the best decision to relieve your debt and we love having you in Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Heidi Dennis

September 10th, 2018 Cuba, MO DETAILS arrow_drop_down
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I am pleased with the service I'm receiving through FDR. A settlement has already been reached with one of my creditors.

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Reply from Freedom Debt Relief

Aug 17, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Nancy

September 10th, 2018 Binghamton, NY DETAILS arrow_drop_down
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Any time I have a question or problem I can call them, and they will take care of it. Every time there is an update or a monthly statement it's always there on my email. They have been great to work with and they keep me informed.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Nancy, We thank you for your response. We will have your back throughout your journey to financial freedom and there will always be a monthly statement we can provide to you showing everything coming in and coming out of your account. We love working with you and having you as a client to Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Josh

September 10th, 2018 Farmington, NM DETAILS arrow_drop_down
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They keep me informed of what's going on. I needed my debt to be settled in one payment, so I can track in, and they give you the opportunity to have those collections on one group, so you don't have to worry about other stuff.

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Reply from Freedom Debt Relief

Mar 19, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Mark

September 10th, 2018 Selmer, TN DETAILS arrow_drop_down
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They always call you back and take care of whatever problems you threw at them. They did what they promised, and I feel it was the best decision I ever made to go with them.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Mark, Thank you for your honest response. We strive for outstanding customer service and we are so glad to hear we have demonstrated this thus far. We will have your back throughout your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Cheryl

September 10th, 2018 San Jose, CA DETAILS arrow_drop_down
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They're very informative and helpful each time I call.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Cheryl, We love to hear your positive feedback. We strive for outstanding customer service at Freedom Debt Relief and we are so glad to hear we have shown this to you so far. We are so excited to see you excel through graduation. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David

September 10th, 2018 Powell, TN DETAILS arrow_drop_down
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Any time I needed to make a change they were excellent to work with. They did everything they said they would do. I can also go online at any time to look at my profile and account.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello David, We love to see your positive review. We are here for you throughout your journey to become debt free and we will try our best to make any changes needed to your program. We will continue to show you great success with your accounts and we are so glad you are using your Client Dashboard. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Linda

September 10th, 2018 Clarksville, AR DETAILS arrow_drop_down
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They took care of me every time, I just sent payments to Freedom Debt Relief and they took care of it for me. They say that in another year and a half I'll be completely debt free so that makes it a whole lot better.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Linda, We appreciate your honest feedback. We will make sure to take care of not only your accounts in the program but to relieve you of any stress in doing so! We are so excited for you to graduate and leave debt free. Success is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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F

September 10th, 2018 Washington, DC DETAILS arrow_drop_down
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As soon as I asked a question it was answered completely. They handled my settlements and they did it quickly.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello, We appreciate your positive feedback. We are here to answer any questions or concerns thoroughly and completely. We will make sure to work on all of your accounts in the program and we are so excited to see your success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Michael

September 10th, 2018 Pompano Beach, FL DETAILS arrow_drop_down
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Any representative I spoke with was attentive and always wanted to find a solution to my problem. They're all friendly and helpful. They kept me updated through text messages, emails, and the occasional phone call.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Michael, We love your positive review! We strive for excellent customer service and we are so glad to update you in regards to all of your accounts with Freedom Debt Relief. Congratulations on your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kelly Goodspeed

September 10th, 2018 Isanti, MN DETAILS arrow_drop_down
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Everyone I have come in contact with has been kind and hasn't made me feel like I was a loser. When I was feeling really low they made me feel much more encouraged about the progress and how things were going. They would give me a call every couple of weeks to touch base. They are always available for my calls and they showed me how to use the dashboard, so I can check on things myself.

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Reply from Freedom Debt Relief

Mar 09, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Rhonda Lee

September 10th, 2018 Irving, TX DETAILS arrow_drop_down
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They're knowledgeable, timely, and responsive. I didn't really understand the process, they explained it but I didn't think get the way they do the fees. But, they appear to know what they're doing, it's very helpful.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Rhonda, We want to thank you very much for your positive response. We have a highly trained team in our Client Services department and hearing your positive feedback from your experiences reaffirms this. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Charlene

September 10th, 2018 Sandpoint, ID DETAILS arrow_drop_down
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Every time I've spoken with them about adding or subtracting something to my account they've always been responsive. The customer service is awesome, I'm glad I went with them.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Charlene, We are so happy to hear your positive response. We are so glad you chose Freedom Debt Relief because we absolutely believe you chose the best option to relieve you debt. We will have your back throughout your financial journey and we are so excited to see you excel. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Glen

September 10th, 2018 Buffalo, NY DETAILS arrow_drop_down
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They keep me informed and let me know what's going on. They break down all the processes for me.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Glen, We love your feedback! We try our hardest to inform and alert our clients of any changes made to their programs with Freedom Debt Relief. We will continue to show you excellent customer service and we applaud you for enrolling in our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Tim

September 10th, 2018 Dayton, OH DETAILS arrow_drop_down
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They would email me every time they would set up an agreement with the credit card things. They actually worked really hard to settle the credit cards.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Tim, This is amazing! We appreciate your feedback and we will email and send you correspondence anytime we receive a structured settlement. We will always ask you for your approval before because this is your program! We work extremely hard on all of your accounts and we love everything you have done as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Lars

September 10th, 2018 West Palm Beach, FL DETAILS arrow_drop_down
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They're very flexible, if I have a tough month they postpone the payments. Of course, I do have to pay the whole thing a month later though. They are always there when I need them or have a question.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Lars, We love your positive response. We are very flexible and will work with you in regards to your program with Freedom Debt Relief. We will continue to assist you through your graduation and we are very hopeful of great success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jerome Kamenker

September 10th, 2018 Ocala, FL DETAILS arrow_drop_down
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They know how to do their job. Also, they are very patient and really worked with us. We are not beginning to see the light at the end of the tunnel.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

September 10th, 2018 Isleton, CA DETAILS arrow_drop_down
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They were willing to work with me and the companies I provided. But, I wish it was quicker because creditors are still calling.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon, Thank you for your feedback. We are absolutely willing to work with you and resolve your accounts enrolled at Freedom Debt Relief. Typically this is a 24-48 month program, but you absolutely can speed up your graduation if you supplement your account with additional funds. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Debra L

September 10th, 2018 Wallkill, NY DETAILS arrow_drop_down
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Every time I called they were really clear and to the point. They gave me the information in a way that was easy for me to understand. They're getting me out of debt and I have been able to see the progress of everything. I'm really happy with them.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Debra, We love your honest and positive review. We make sure to provide our clients with the customer service they deserve and we are so glad to hear we have demonstrated this to you thus far. We will continue to show you this amazing customer service and we are excited to see you succeed! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Garland Keaton

September 10th, 2018 Madison, AL DETAILS arrow_drop_down
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I've always been able to communicate with them. Or I can check my dashboard to see what's going on. Every time I had a question there was a client there to assist me.

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Reply from Freedom Debt Relief

Aug 17, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Shantisq

September 10th, 2018 Tampa, FL DETAILS arrow_drop_down
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Every time I went online I was able to speak to someone or get them on the phone. I received email updates. It just feels good to know that they're actually working on my cases already.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Shantisq, We love to hear your positive review. We absolutely are working on all of your accounts enrolled in Freedom Debt Relief and we will make sure to contact you with updates and alerts regarding your program. We are so glad to have you enrolled with us! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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regina branch austin

September 10th, 2018 Hampton, VA DETAILS arrow_drop_down
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They were professional and helpful. They kept me up to date with everything I needed to know. They explained how the process worked and save me money.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Molly Jorgensen

September 10th, 2018 Lehi, UT DETAILS arrow_drop_down
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They always answer their phone and they email in a timely manner. They always make sure I understand everything. They've structured it so that it's clear and they show ways they can increase the speed of the debt payoff. They have great videos and things online.

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David

September 10th, 2018 Sterling Heights, MI DETAILS arrow_drop_down
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They keep in contact with you through the whole process and they're doing a good job.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon David, We love your honest feedback. We try our hardest to inform our clients of any changes with their accounts with new updates as well. We are excited to see you succeed in our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Elaine

September 10th, 2018 South Bend, IN DETAILS arrow_drop_down
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I had some concerns and uploaded documents, but I only got the standard email in reply even though I specifically asked for a phone call.

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Reply from Freedom Debt Relief

Sep 11, 2018

Good afternoon Elaine, Thank you very much for your feedback. We do apologize for the inconvenience of when you requested a direct phone call back instead of an email reply. In the future, we will make sure to call you in regards to any concerns you have. We will make sure to have your back throughout your program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Susan Widener

September 10th, 2018 Bluff City, TN DETAILS arrow_drop_down
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I have talked to customer support several times and they have been very helpful with each situation, always able to advise how to handle each situation.

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Reply from Freedom Debt Relief

Sep 11, 2018

Hello Susan, We appreciate your feedback. We are so glad to hear that you have had a positive experience with our customer service department and we will continue to further advise and assist you throughout your program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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MARIE Rodgers ROBINSON

September 10th, 2018 Chester, VA DETAILS arrow_drop_down
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FRUSTRATED. I AM A NEW CLIENT. HOPEFULLY, THINGS WILL GET BETTER IN THE FUTURE, THE PEOPLE WITH WHOM I HAVE TALKED WERE PROFESSIONAL.

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Reply from Freedom Debt Relief

Sep 10, 2018

Marie, we're sorry to hear that you are frustrated. We do understanding it can be challenging when you first enroll into the program. We would love to help make things easier for you and give you a clear understanding on the process of the program. Please contact our Client Services department at (800) 655-6303. We are unable to contact you, as there is no contact information attached to your review.

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Kathleen conn

September 10th, 2018 Santee, CA DETAILS arrow_drop_down
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I was very pleased with the service I received when I made my initial inquiry. The person I spoke with was very informative and made me very comfortable with my decision to use this servie

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Reply from Freedom Debt Relief

Sep 12, 2018

Good morning Kathleen, We love to see your positive review. We are so pleased to have you enrolled in Freedom Debt Relief and we will make sure to continue demonstrating thorough and detailed customer service. We are so excited to see you graduate and succeed! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Oscar W

September 8th, 2018 Cape Coral, FL DETAILS arrow_drop_down
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Pretty good so far they are trying to get me debt free sooner then I thought

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Reply from Freedom Debt Relief

Sep 12, 2018

Awesome Oscar! We appreciate your response. We absolutely will try to have you graduate our program debt free as soon as possible! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Julie Sharon

September 8th, 2018 Stillwater, MN DETAILS arrow_drop_down
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It's been frustrating tons of collections calls to the point of wanting to get rid of our phones I feel like it's not working and my creditors don't seem to care we are working with you

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Reply from Freedom Debt Relief

Sep 10, 2018

Julie, we're sorry to hear that these creditor calls have not stopped. We do understand these calls can be very overwhelming as these creditors will do anything in their power to pressure you with these calls. We do have a solution that may help. Please contact our client service department so we can walk you through on how you can change your contact information with these creditors. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Robert Levitt

September 8th, 2018 Henderson, NV

Though I am new to this procedure concerning my debts, I feel comfortable with my decision to retain FDR about my debts. I feel confident that the professionality and knowledge of FDR will allow me to move forward fastest. I look forward to the future as we settle each debt.

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Reply from Freedom Debt Relief

Sep 12, 2018

Good morning Robert, Thank you very much for your positive review. We are so proud you are comfortable with Freedom Debt Relief and we will continue to prove our professionalism and knowledge on all of you accounts. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Teresa

September 7th, 2018 Pinellas Park, FL DETAILS arrow_drop_down
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I had always heard horror stories about using debt consolidation companies and thought that I would never use them. But I got backed into a corner over my head due to a family emergency that needed my funds. I signed up with Freedom and they have been wonderful, honest, and tailor the debt to what I can do. They have negotiated with my credit card companies and although I signed up about 4 months ago, I'm already seeing good results. Freedom is there to make my life easier, not worse. And on two occasions I couldn't pay them on time and they were able to work it out to take my payment on a day when I got paid. All it takes is communicating with them. They are always understanding and give good advice and help to get me through my struggles.

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Reply from Freedom Debt Relief

Sep 12, 2018

Wow Teresa! This is outstanding! We love hearing your feedback and we are so glad you chose Freedom Debt Relief. We are here for you throughout your journey to becoming debt free and we will continue to demonstrate honesty and fantastic customer service. We are so excited to see you debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Cynthia Connor-Urbina

September 7th, 2018 Miami, FL

So far my experience has been positive, it was a big decision to do what i did, but i feel confident becuase i know it is going to help me finacially and be more prepared for the future and i wont be making the same mistakes anymore.

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Reply from Freedom Debt Relief

Sep 12, 2018

Hello Cynthia, We appreciate your honest feedback. We are so glad to hear your experience has been amazing so far! We congratulate on starting your journey to financial freedom. You absolutely made the right decision in choosing Freedom Debt Relief and we will show you success is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Teresa Sands

September 7th, 2018 Matthews, NC

easy to work with and they get things done!

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Reply from Freedom Debt Relief

Sep 11, 2018

Thank you for the great review, Teresa! We always have your best interests at heart! Please feel free to reach out any time you have questions or concerns! The Freedom Debt Relief team is here for you every step of the way.

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Eveln Villanueva

September 7th, 2018 Havelock, NC

I have so many credit cards debt and I don't know what to do, so I decided to call freedom debt relief and they gave me the answers right away. I think this is the only solutions so I can get out of my debt. Million of thanks to Freedom debt relief. Now I can breathe sleep well.

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Reply from Freedom Debt Relief

Sep 11, 2018

We're happy you decided to give us a call, Eveln! We want to thank you for being a part of Freedom Debt Relief, and always feel free to reach out to client services any time you have questions or concerns!

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Robert Rodgers

September 7th, 2018 Anchorage, AK

The process was quite quick considering the amount of help I needed. The rep seemed very concerned about the situation I was in.

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Reply from Freedom Debt Relief

Sep 11, 2018

We're very glad that our certified debt consultants took care of your needs and concerns while completing the enrollment process, Robert! We always aim to provide world class customer service!

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Shawne Smith

September 7th, 2018 Carmichael, CA DETAILS arrow_drop_down
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FDR’s services and education have been a huge blessing to us. We were drowning under credit card interest and growing debt. Now we have a plan, better understanding and wisdom. We’re so grateful for a fresh start because of this reputable company.

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Reply from Freedom Debt Relief

Sep 11, 2018

Thank you for trusting us to resolve your debt, Shawne! We are so happy to hear that you're feeling that financial relief, and are on the path to becoming debt free! Thank you for being a part of Freedom Debt Relief, and please feel free to reach out to client services any time you have questions or concerns.

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Deanne hegler

September 6th, 2018 Port Huron, MI DETAILS arrow_drop_down
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Wonderful so far. Everyone I have spoken to so far very helpful and knowledgeable and kind

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Reply from Freedom Debt Relief

Sep 11, 2018

Thank you for such a positive review, Deanne! We are delighted to learn that you've had a wonderful experience so far! We love to hear that our client services team has been there for you when you need them! Please continue to contact client services any time you need assistance!

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Roxanne Labayen

September 6th, 2018 Laguna Niguel, CA DETAILS arrow_drop_down
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I received awesome, fast and friendly customer service from Freedom Debt Relief. I'm still new, but they have already negotiated one of my credit card debts, and I gave them my approval. I'm looking forward to the resolution of the rest of my debts! Thank you, Freedom Debt Relief!

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Reply from Freedom Debt Relief

Sep 11, 2018

Congratulations on your first settlement, Roxanne! We are happy to see that you're already experiencing that financial relief! We look forward to continue resolving your debt, and in the meantime please reach out to client services whenever you have questions or concerns!