Name: Freedom Debt Relief
Rating: 4.7

check_circle

Verified Customer

star star star star star

Mike Jackson

FDR has been a life line to me. Staff has been very helpful and the quality of the service has been outstanding.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

check_circle

Verified Customer

star star star star star

Antoinette Wehn

They work hard to get your debt paid off and customer service is very easy to work with if you need help with anything

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

check_circle

Verified Customer

star star star star star

Mike

Actions speak louder than words, they do what they advertise. There leagal team is great and efficient.

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

check_circle

Verified Customer

star star star star star

Mel

Ease of the program, easy to use website and timely response to questions when using the customer service email

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

check_circle

Verified Customer

star star star star star

Aaron and Julie Oliver

This is a very professional and helpful company. The associates are very insightful and knowledgable about credit.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

check_circle

Verified Customer

star star star star star_border

ssnrzc

Highly satisfied with program, but there is times when monthly amount I pay for is too much for my budget. Would like for it to be lower

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

check_circle

Verified Customer

star star star star star

Peace

I am so happy to know I am on the right track now concering my debt.Still working at it but with more peace.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

check_circle

Verified Customer

star star star star star_border

Amy Smith

All is good. Just taking twice as long to get resolved. When I signed up they said two years. It's turned into four i believe.

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Amy, thank you for taking time to share your feedback. We understand how waiting for settlements can be tough at times, however, we grantee that you will be satisfied with the results of the program in the end. If you are ever concerned, or need updates on your account with us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Aug. 13th, 2020

check_circle

Verified Customer

star star star star star

Yesenia Quiroga Hammond, IN

They helped me solve things step by step and did a great job. I got updated don things by emails or texts.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

check_circle

Verified Customer

star star star star star

Eric J Rosinski

Freedom did a good job for me. They communicate through emails and the web portal. It was a good decision.

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

check_circle

Verified Customer

star star star star star

Kenneth Robison Huntingdon, TN

They have done everything they said they would do. I was kept informed of everything that happened by email.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

check_circle

Verified Customer

star star star star star_border

William Anderson Utica, MI

I chose Freedom debt relief because I saw it advertise, I've been really satisfied with the service and they keep in touch with me via email.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

check_circle

Verified Customer

star star star star star_border

Anonymous St. Petersburg, FL

I did some research online and they're the better ones to go with, they're quick and professionals. I haven't had any issues so far.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

check_circle

Verified Customer

star star star star star

Debra

They have helped me every step and let know thing are doing.answer my ho calls when I had a question

6 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2018

check_circle

Verified Customer

star star star star star

Anonymous

Because I think they are doing a great job, and I appreciate that they are there to help you when i need it.

6 years ago

Reply from Freedom Debt Relief

Thank you! We hope things are going just as well, if not, even better than when you first started with us. We wanted to take this opportunity to check in with you and see how our program is coming along for you. If you have any questions at this time, please contact our client services team for immediate assistance. Thank you for choosing Freedom Debt Relief. Wishing you all the best!

Nov. 3rd, 2018

check_circle

Verified Customer

star star star star star

Aaron Oklahoma City, OK

Their system worked quickly and all of their employees were extremely knowledgeable, friendly, and professional.

6 years ago

Reply from Freedom Debt Relief

We are thrilled to know our program worked for you and your unique situation. It is also rewarding to know each engagement you had with us was a pleasant one. We would like to congratulate you on successfully completing our program. Did you know we have a referral bonus program? Feel free to contact client services for more information. Congratulations, again Aaron! We wish you all the best in your endeavors.

Nov. 10th, 2018

check_circle

Verified Customer

star star star star star

James Rakowski South Lyon, MI

They did what they said they will do. They stuck with the process and everything they said would happen did happen.

6 years ago

Reply from Freedom Debt Relief

We appreciate you sharing such a positive review regarding our program. Congratulations to you for sticking it out! Because you did, you were able to successfully complete our program. Great job! We wish you all the best in you future endeavors. Thank you for choosing Freedom Debt Relief!

Nov. 10th, 2018

check_circle

Verified Customer

star star star star star

TJ South Bend, IN

They saved me 10s of 1000s in debt by negotiating a much lower amount. They are very easy to work with.

6 years ago

Reply from Freedom Debt Relief

Congratulations on your success and your savings, TJ! We're looking forward to your next milestone and in the meantime please don't hesitate to reach out when you have questions regarding your account. Our client services team can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 10th, 2018

check_circle

Verified Customer

star star star star star

Danny Bronx, NY'

Freedom debt relief is one of the best freedom debt relief program out there freedom give me my life back that no lie

6 years ago

Reply from Freedom Debt Relief

Hello Danny,

Thank you for your wonderful review. We are very glad you enrolled in Freedom Debt Relief because we are definitely the best debt resolution program and we will continue to assist you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 13th, 2018

check_circle

Verified Customer

star star star star star

Anonymous Islip, NY

They have been very helpful to me in explaining the process. I am looking forward to being debt free in the near future

6 years ago

Reply from Freedom Debt Relief

We, too are looking forward to your debt-free future. It's good to know that all of your questions have been answered and you feel well-informed about our processes. If you have any questions at this time about your account, please do not hesitate to reach out to us in client services. You can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Dec. 14th, 2018

check_circle

Verified Customer

star star star star star

Dan Java Center, NY

They are very helpful with all questions and I am just two payments away from paying off all of my debt.

6 years ago

Reply from Freedom Debt Relief

Dan, we're so excited to hear that you're almost at the finished line of reaching your goal! We couldn't be any happier than to know you're almost debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

check_circle

Verified Customer

star star star star star

Anonymous Richmond, VA

Everyone has been extremely helpful and FDR has done a fantastic job with negotiating my settlements.

6 years ago

Reply from Freedom Debt Relief

We are so grateful to receive such excellent feedback about your experience thus far! We are pleased to have you in our program and look forward to your continued success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

check_circle

Verified Customer

star star star star star

Larry Cantonment, FL

Very responsive, effective in negotiating settlements and giving me a light at the end of the tunnel.

6 years ago

Reply from Freedom Debt Relief

Thank you, Larry, for your fantastic review! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

check_circle

Verified Customer

star star star star star

Happy customer Hialeah, FL'

supportive staff, knowledgeable, customer service driven, made the process smooth and would recommend them

6 years ago

Reply from Freedom Debt Relief

Customer service excellence is one of our top priorities and we're proud to have you on board! Any time you have questions or need assistance, please feel free to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

check_circle

Verified Customer

star star star star star

Anonymous Battle Creek, MI

They have always been available when I call them and the service is great. They have done what they said they would do.

6 years ago

Reply from Freedom Debt Relief

Thank you so much for sharing the amazing experience you have had with our company! We will continue to be the best assistance and provide you world class customer service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 14th, 2019

check_circle

Verified Customer

star star star star star

Jamie Sabia Heathsville, VA

It was suggested by someone. Freedom Debt always responds to me and usually update me with phone calls and emails.

6 years ago

Reply from Freedom Debt Relief

Jamie, we're so glad to hear that you were recommended to us! We're excited for you to start this journey and be part of our Freedom family. We also encourage you to visit your client dashboard at to monitor your accounts. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

check_circle

Verified Customer

star star star_border star_border star_border

Michael Bowen St. Petersburg, FL'

I needed to get out of debt so I went with their service. They have kept up with me through emails but I feel like I was misinformed. Their fees are ridiculously high, but I didn't have much of a choice.

6 years ago

Reply from Freedom Debt Relief

Hello Michael,

Thank you for sharing your feedback. We are very glad you chose us to resolve your debt and we will continue to inform you with any new information regarding your accounts. We do our best to explain our program during the enrollment call, the Welcome Call, and your Debt Resolution Agreement. We do understand your concerns regarding our fees but compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principle, fees, interest and all. We want to extend an apology for any misunderstanding or confusion regarding this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 20th, 2018

star star star star star

Andrea g Cavanagh Highland Falls, NY

I like the whole program . Very nice and respectful customer service . Everyone guide me in the right direction and I thank you to everyone Andrea Cavanagh

8 months ago

Reply from Freedom Debt Relief

Hi Andrea, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!

Aug. 8th, 2023

star star star star star

Roylene Patterson Whitney, TX

I like that I can always check and see what is going on with my accounts. I like the quick communication when I have a debt settlement being offered.

8 months ago

Reply from Freedom Debt Relief

Hi Roylene, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

Aug. 8th, 2023

star star star_border star_border star_border

Christopher Kelly FL

Be careful. Since using FDR. For their debt relief program. And it has been a not entirely good experience.I’ve been summoned too court two times in 7 months already. Once by American Express and now by discover. The people I have dealt with have been nice and understanding I have no complaints about any of them. I have not had the fantastic experience of debt relief that you see in most of these reviews. Be careful and explore as many options as possible, because you could be in for some nasty surprises in the process.

9 months ago Edited August 3, 2023

Reply from Freedom Debt Relief

Hi Christopher, we are sorry to hear that you feel this way about our program. We understand that legal accounts can be frustrating and scary. Unfortunately, we cannot locate your account with the information provided through this review, please contact our customer service team if you have questions.

Aug. 17th, 2023

star star star star star

KatB Tampa, FL

My cm Ken has been fabulous! Quick and precise responses when I have questions, extremely thorough and very knowledgeable. I'm happy to be working with FDR.

9 months ago

Reply from Freedom Debt Relief

Kat, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jul. 26th, 2023

star star star star_border star_border

Rob Young West Bend, WI

I like the fact that updates are provided regularly. I received a lawsuit on one and the person I spoke to told me there was nothing they could do for me. Then, an attorney contacted me on their behalf, out of the blue and worked to resolve my case.

9 months ago

Reply from Freedom Debt Relief

Hi Rob, it is great to hear that our legal partners have been able to help you with this matter!

Jul. 26th, 2023

star star star star star

Inez Charles Dover, DE

I love FDR's commitment to quality and excellence! Each representative I have dealt with was the consummate professional. All are knowledgeable and patient.

9 months ago

Reply from Freedom Debt Relief

Hi Inez! Thank you so much for sharing this wonderful feedback with us! We are so excited to share it with our team and can't thank you enough for choosing us. Keep up the great work!

Jul. 21st, 2023

star star star star star

Joey Maples Nashville, TN

This is a great program if you are struggling from paycheck to paycheck. Yes the phone calls are annoying but in the end result you will be satisfied. Thank you FDR

9 months ago

Reply from Freedom Debt Relief

Hi Joey! Thank you so much for sharing your experience with us. We totally agree that those phone calls can be really tough and we are so thankful that you have seen your hard work and commitment to the program pay off!

Jul. 19th, 2023

star star star star star

Brian Walled Lake, MI

They're very helpful and they want you to succeed with their program. Anytime you have a question they are there to help and always put you in the right direction!

9 months ago

Reply from Freedom Debt Relief

Thank you for this wonderful feedback, Brian! We appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.

Jul. 19th, 2023

star star star star star

kerri morales Ponte Vedra, FL

The customer service with FDR is not compared! They helped me with no shaming and made me feel like there could be a light at the end of the tunnel. Highly recommend!

9 months ago

Reply from Freedom Debt Relief

WOW, what a compliment! Thank you so much, Kerri! This means so much to us and we can't thank you enough for sharing your success with us. Amazing work, we are so proud of you!

Jul. 18th, 2023

star star star star star

Greg Ahmann Marshall, MN

They are friendly, they were very informative and everyway that like like to really know their job. But they keep you up-to-date. I keep you up-to-date.

9 months ago Edited July 17, 2023

Reply from Freedom Debt Relief

This is great to hear, Greg! We will be sure to pass this positive feedback along to our Customer Service team. Thank you for trusting us and taking the time to share your experience.

Jul. 18th, 2023

star star star star star

Patricia Tesch

As of now, I'm still new to the program. I have already settled 1 debt and hopefully will be debt free in a few years. I'm excited to have Freedom Debt assisting me.

10 months ago

Reply from Freedom Debt Relief

Hi Patricia, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jul. 5th, 2023

star star star star star

Eileen Maes Albuquerque, NM

We have been happy with the service we had received with the amount of time it took to get our debt taken care of and the customer service was awesome

10 months ago

Reply from Freedom Debt Relief

Hi Eileen, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jun. 21st, 2023

star star star star star

Margaret Sarabia Rancho Cucamonga, CA

Iam new client and I talked to customer service about how the service works and their where very helpful explained. Each question were answer polite and great with me.

11 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us Margaret, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

Jun. 8th, 2023

star star_border star_border star_border star_border

Elizabeth Schude Las Vegas, NV

I’m not one to give bad reviews but I had to disclose. Customer service is not knowledgeable with hard questions. I noticed a pattern, if they do not know the answer they hang up and many reps there have done so. They had a rating system for over a year that they mention when the call ends and that did not work every time. Recently they just fixed the rating system after a call which hopefully will alleviate employees there hanging upon people. I have invested time with this company or I would have changed. Buyers be aware. It’s unfortunate they only get basic training and have a hard time answering EASY- SIMPLE mathematical questions to help with your situation. I’m looking forward to finishing doing business with this company.

11 months ago

Reply from Freedom Debt Relief

Elizabeth, we are sorry to hear you feel this way about our team. An account specialist will be reaching out to you.

Jun. 7th, 2023

star star star star star

Gabriela Maddox San Antonio, TX

When I called FDR I did not know what to expect. I was treated with respect and kindness. I will always be greatful and will refer FDR. Thank you for making my life better

11 months ago

Reply from Freedom Debt Relief

Hi Gabriela! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

Jun. 6th, 2023

star star star star star_border

Danny McCulley College Park, MD

A good experience with Freedom Debt, a great stress reliever. There always touch base with me to make sure we’re onboard with there programs and all is good. Thank you Freedom for what you guys do.

11 months ago

Reply from Freedom Debt Relief

Hi Danny, thank you for sharing your satisfaction with our service efforts!

Jun. 6th, 2023

star star star star star

Ivelise Perez Tampa, FL

I’m very satisfied with Freedom, it’s jut so simple. My payment is made to them and they do all the work. Debts are being settled and I couldn’t be happier.

11 months ago

Reply from Freedom Debt Relief

Hi Ivelise, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!

Jun. 5th, 2023

star star star star star

Dale Mills Houston, TX

Every one@FDR is courtèous and very professional at what they do to help people wìth problems like what i have. The llan dept goes out of the way .to help

11 months ago

Reply from Freedom Debt Relief

Dale, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Jun. 6th, 2023

star star_border star_border star_border star_border

Joe w Ocala, FL

Beware of this company. They will not tell you about the heap of trouble you will be in with the IRS once your debts are settled. For every dollar they settle dour debt under the owed amount you will owe income taxes on. I settled 45k of debt for 25k which was great however I was never told I would owe income taxes on the 20k difference! 2 years after the program I get a certified letter from the IRS stating I owe 8,900.00 in taxes for cancelation of debt and I have 45 days to pay it. I called Freedom Debt and they said sorry about your luck suckered. So by the time you pay your fees and interest to them and the back taxes you really aren't being helped that much.. Beware of what they hide. Ps a lot of the canceled debt will be sold to Collection agencies who will do the same thing but it could be 2,3 or even 4 years later they report it to the IRS!

11 months ago

Reply from Freedom Debt Relief

Hi Joe, we are sorry to hear this has happened to you. We disclose the possibility of 1099C forms with our clients during enrollment. Please contact customer service if you have any other questions.

Jun. 5th, 2023

star star_border star_border star_border star_border

Lindzhansen Bradenton, FL

I feel as though I was duped into paying a large amount of money and the settlements have taken forever effecting my credit and the charges and fees associated with the so called settlement amount are barely less than the original. All my money is just being paid out mostly to fees and then 10-25 monthly payments are being made yet I have over 7400 dollars in my dedicated account. I’m still getting collection letters and I’m fed up with how long and how unsuccessful I feel this whole process has been. I feel like I could have just taken my own money and paid one off at a time. At least gotten a consolidated loan. I’m so frustrated with this and thought my credit would be better but three years now and not even half of my debts are settled. I wish someone would call me to discuss how unhappy I am and try to find a way to fix this because the math does not add up and I work in accounting for a living.

11 months ago

Reply from Freedom Debt Relief

Hi, we are unable to locate your account based on the contact information provided by this review. We would like to address your concerns, please contact our customer service team.

Jun. 5th, 2023

star star star star star

Maria Juarez Las Vegas, NV

All services where provided as told. Agent always explained the procedure. As thing are done and offers are made the send us the customer a immediate request for approval

11 months ago Edited December 18, 2023

Reply from Freedom Debt Relief

HI Maria, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Jun. 1st, 2023

star star star star star

Debra Duncan Mansfield, LA

At first I thought it wasa mistake cause my credit score flop. But now I'm glad I did. It's coming up slowly an the negotiation is awesome. I'm glad I stayed with FDR

11 months ago

Reply from Freedom Debt Relief

Hi Debra, thank you for sharing your experience with us! We are glad to see you are happy with your progress!

Jun. 1st, 2023

star star star star star

Sherwin Lewis Gallup, NM

The monthly payments is one of the best options to make, for paying your debts down. Freedom Debt Relief is helping me paying off my debt and have already paid one off.

11 months ago

Reply from Freedom Debt Relief

Hi Sherwin, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

May. 24th, 2023