Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Lynda Lincoln, NE

What I ultimately saved in settlements was pretty much or at least close to the fees and other expenses charged by Freedom Debt Relief. As of this review, it has been 4 1/2 years since I signed up with FDR and there are still two accounts to settle. The reason they haven't been settled yet, according to FDR, is that the accounts haven't been deliquent long enough and/or not enough funds have accumulated to settle. Yet, there is enough money in my account to pay them what is actually owed and not even try for a settlement. I have questioned this several times asking why they continue to collect money from me when there's already enough collected and what are they going to do with money left over after settlement, if that ever happens? According to them, they will refund it to me; however, in the meantime, they have the use of my money free. They are not paying me interest. I just want to be done!

1 year ago

Reply from Freedom Debt Relief

Lynda, we are sorry to hear you feel this way. There could be many reasons why those accounts have not been settled. We would love the opportunity to speak with you, unfortunately we are unable to contact you with the information provided.

Regarding your funds, we will return any funds that are not used for settlement fees, monthly fees, or for settlement payment plans. As a reminder, we only charge our settlement fee for accounts we settled, if accounts have not been settled, we have not collected a fee for those accounts. Another thing to keep in mind, your dedicated account is not a savings account, therefore interest will not and has not ever accrued.

We encourage you to reach out to our customer service team to discuss your options.

Apr. 17th, 2023

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Oscar Navarrete Tucson, AZ

Freedom debt relief is a excellent choice to resolve all your financial debt! It's unbelievable how efficient this company is I utilized all their tools to eradicate my debt FDR is Awesomeness!!!💖

1 year ago

Reply from Freedom Debt Relief

Hi Oscar, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Apr. 11th, 2023

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Helen Borrelli Kissimmee, FL

They are excellent in resolving debt problem I highly recommend this company. Without their assistance I would still have a lot of debt to pay. Thank you

1 year ago

Reply from Freedom Debt Relief

Helen, congratulations on your success! We would like to thank you for your review and your recommendation!

Apr. 6th, 2023

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Donna McReynolds Aubrey, TX

Freedom debt has worked diligently on my debt. Within a month they have settled two of my accounts, cutting my debt on those accounts in half. I couldn’t be more relieved or excited. Thank you Freedom Debt.

1 year ago

Reply from Freedom Debt Relief

Hi Donna, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 6th, 2023

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Sam Mead Duluth, MN

Thanks for making payments to my creditors on my behalf. Just taking the stress off my shoulders has made me feel so much better. I look forward to seeing the day when I am free of debt and the stress that comes with it.

1 year ago Edited December 14, 2023

Reply from Freedom Debt Relief

Hi Sam, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Mar. 28th, 2023

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Gh H Queens, NY

Got my debt down fast and affordable. Freedom negotiated with the credit cards stop the calls and stress. If your trying to figure a good option. And want to be stress free. Definitely check out this company.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Mar. 28th, 2023

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Brenda King Dallas, TX

I love, love, love FDR for the service they provide. They have made my life bearable once again. They work for the client and are dedicated in doing so. FDR reps are very professional, courteous, and friendly.

1 year ago Edited August 15, 2023

Reply from Freedom Debt Relief

Brenda, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Mar. 28th, 2023

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claribel gutierrez New York, NY

I loved the customer service . Any time I felt unsure about something , as soon as I call I am out at ease along the way. Everyone is trustworthy and will always take their time explaining any questions you have .

1 year ago

Reply from Freedom Debt Relief

Hi Claribel, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 23rd, 2023

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Emily Bales Fort Worth, TX

FDR has helped ease the stress of overwhelming debt. There’s nothing complicated about the program and they have your best interest in mind. Very grateful this company exists.

1 year ago

Reply from Freedom Debt Relief

Hi Emily, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 14th, 2023

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Sharon Mohammed New York, NY

I feel like I’ve been given another chance to make things right. I spoke to the most Amazing counselor Ms. T. I am really optimistic about the outcome. I will 💯 percent recommend this company FDR.

1 year ago

Reply from Freedom Debt Relief

Hi Sharon, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

Mar. 6th, 2023

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Anna L Oakland, CA

It is such a great feeling to know that I will be debt free in 4 years instead of the long term it takes by paying the minimum due. I also like that I'm actually paying and not going bankrupt.

1 year ago

Reply from Freedom Debt Relief

Hi Anna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Feb. 28th, 2023

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Ashley Vega San Antonio, TX

Hadi helped me so much and I am beyond grateful for him and your company. I have been so stressed out and feeling like there was no way of getting out of the hole I was in. Thank you so much.

1 year ago

Reply from Freedom Debt Relief

Hi Ashley, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 28th, 2023

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Dave Ratcliffe Warren, MI

It has been a little stressful but with the tools they provide and the communication from the company it became less stressful. I see the difference they are making as I move forward to being debt Free

1 year ago Edited November 20, 2023

Reply from Freedom Debt Relief

Hi Dave, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Feb. 28th, 2023

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Kim Mescall Fredonia, NY

I liked that after proving myself, I was given the opportunity to graduate from the program early, and therefore get back to a decent credit score a lot quicker than originally anticipated.

1 year ago

Reply from Freedom Debt Relief

Hi Kim, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

Feb. 23rd, 2023

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Skyler Bingham Salt Lake City, UT

My only critique of this method is of the credit card companies for not immediately accepting this as an option and for me to have to tell them several times what’s going on. This has proven to be the best and only real solution to credit card debt that is available.

1 year ago

Reply from Freedom Debt Relief

Hi Skyler, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Feb. 23rd, 2023

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Thomas Tucker Wausau, WI

Freedom debt relief created a reasonable amount to pay every month. I was able to make payments and still have a life. The negotiation part was taken care of. That minimized stress considerably.

1 year ago

Reply from Freedom Debt Relief

Hi Thomas, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

Feb. 23rd, 2023

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Christina M Murphy Walkersville, MD

I was afraid and worried and the people working at FDR has kept me informed, comforted and certain of my success at clearing up my debt. Thank you FDR for being with me on this journey.

1 year ago

Reply from Freedom Debt Relief

Christina, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 20th, 2023

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Leslie Pomeroy Sacramento, CA

Simple, easy, and great customer service! They do the work and you don't have to so you can focus on the important things in your life at the moment. Always there if you have questions.

1 year ago

Reply from Freedom Debt Relief

Leslie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Feb. 15th, 2023

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Eric Swauger Greensburg, PA

I love the fact that I no longer had to deal with debt collectors constantly calling FDR handled all of this for me it was so simple just make my monthly payment FDR handled the rest.

1 year ago

Reply from Freedom Debt Relief

Eric, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.

Feb. 15th, 2023

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Ellen Fitzgerald Minneapolis, MN

I am so glad I decided to have Freedom Debt Relief handle my situation. They have helped put my mind at ease. Everyone is so helpful & pleasant! I am so pleased with the progress so far. I would recommend them to anyone!

1 year ago

Reply from Freedom Debt Relief

Hi Ellen! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected].

Feb. 15th, 2023

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Dan K Minneapolis, MN

THE enrollment process was fast and easy. UPON submitting my application u was contacted quickly and the representative explained everything to me answering any questions I had.

1 year ago

Reply from Freedom Debt Relief

Hi Dan! It is great to hear that you are happy with our service efforts. We are very excited to see your progress and results!

Feb. 7th, 2023

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Shuck Belvin Las Vegas, NV

I like the fact that I don't have to pay my creditors directly. They made a budget for me and I stick with it to slowly pay off my debts. The employees are very friendly and professional, they really want to help you

1 year ago

Reply from Freedom Debt Relief

Hi Shuck, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.

Feb. 3rd, 2023

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Matthew Peregoy Westminster, MD

Freedom Debt Relief got me great settlements and was a great program for my needs. No penalty for graduating early. Great communication at every step and helpful customer service when needed.

1 year ago

Reply from Freedom Debt Relief

Hi Matthew! We are so pleased to hear that you are happy with your results and we want to congratulate you on being debt free! Amazing work in our program, we wish you nothing but continued success.

Jan. 20th, 2023

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Daisy Huerta Los Angeles, CA

Freedom best relief was a whole lot of help for me. They helped me pay off my credit cards with just a simple budget by monthly. I really appreciate the help they did with all the negotiations.

1 year ago

Reply from Freedom Debt Relief

Hi Daisy! We appreciate you! thank you for trusting us and staying committed to your program. We wish you nothing but continued success.

Jan. 20th, 2023

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Luis Martinez Miami, FL

I really like this program they help me out when I was really drowning in debt, they keep me standing throughout the process; I will definitely recommend FDR to anyone that needs this kind of service.

1 year ago

Reply from Freedom Debt Relief

Luis, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

Jan. 11th, 2023

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Jonathan Hall Lake Arrowhead, CA

If you need assistance (which everyone does at some time) these are the people to get it from super straight forward and transparent would definitely use them again (hopefully don’t have to)

1 year ago

Reply from Freedom Debt Relief

Hi Jonathan, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

Jan. 10th, 2023

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silver fox Houston, TX

Unbelievable!! I can finally breathe easily knowing that every phone call is an offer I dont want than a collector. Life without the weight of debt has begun. Thank you freedom!!

1 year ago

Reply from Freedom Debt Relief

It is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Dec. 30th, 2022

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Patricia McKenzie Cleveland, OH

I am genuinely happy with the processing with Freedom Debt Relief. They managed get three settlements within four months and able to reduce the balance which is about 45% off. However, the resources needs to be improved especially with the videos that need to be add captioned/subtitle for Deaf customers like me.

1 year ago

Reply from Freedom Debt Relief

Hi Patricia, thank you for your feedback, this is a great suggestion to better serve our members! Congratulations on all of your progress!

Dec. 30th, 2022

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Elizabeth Richard

This is a great bissness they have helped me so much I didn't owe thousands of dollars so if you don't owe alot don't worry they will help thank you freedom debt oh and communication is the best number 1

1 year ago Edited May 22, 2023

Reply from Freedom Debt Relief

Elizabeth, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Dec. 30th, 2022

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Cassandra Morelli Harrisburg, PA

I am so relieved to see my debt being paid and brought down. After hospitalization and job loss, it was almost impossible to make any progress on our mounting debt. Now I'm finally seeing a light at the end of the tunnel.

1 year ago

Reply from Freedom Debt Relief

Hi Cassandra, we are smiling reading your review! We are so thankful that you trusted us to help get you on a path to being debt free and we can't wait to see you cross the finish line! Keep up the great work and thank you again.

Dec. 21st, 2022

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Vanessa Z. Craney Los Angeles, CA

I reached out to FDR 10 months ago for help with my credit cards. Right away I got enrolled and I am surprised how fast the resolved all my credit cards debt. What a big relief. Thank you FDR.

1 year ago Edited August 22, 2023

Reply from Freedom Debt Relief

We love to hear this. Vanessa! Thank you for trusting us and congratulations on your success in our program. Getting out of debt is not easy but you are doing it! Keep up the great work.

Dec. 19th, 2022

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Cory Charvat Sun Prairie, WI

Helped resolve most of my enrolled debt quickly, anytime I called in my questions were answered. Only issue I ran into was with the legal department and the other departments didn't seem to talk. other than that great experience!

1 year ago

Reply from Freedom Debt Relief

Hi Cory, this is so awesome to hear! Thank you for taking the time to review your experience with us, we wish you nothing but continued success.

Dec. 14th, 2022

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Vincent Wheeler Valencia, CA

I would have given 4 stars but for one issue. This may be a bit long and I will break it up for why 4 stars and why 2 stars. 4 stars-They do what they say they are going to do. They take care of contacting creditors and getting all the debt complied in a simple easy payment option. The biggest issue is the way they may promote the program as well as give you information on how much they have saved you. If you go in with a different mindset this is not a real big issue. For example lets say you have a debt of $10,000. Freedom takes it over and through the program they resolve it. By the time Freedom and the creditor come to a resolution of how it will be paid that debt could be $12,000+. The resolution is for you to pay $8,000. Freedom touts that they saved you $4,000. You then pay for Freedoms part in it, which is $2,000. In the end you did pay $10,000. However, you are paying $10,000 without paying additional interest, and this is where I think Freedom shines. Paying interest on 10k each month, plus paying toward principal is where the real trouble is. So Freedom does give you that option to get above water, and for this I would give 4 stars 2 Stars- The biggest issue that I have is if an account goes to litigation. You pay into have an attorney that would help with these sort of things as part of the Freedom program. Going to litigation sucks, but that is a chance that you are taking. The lawyer on your behalf will talk with the creditor and between you the creditor and lawyer, you all come to an understanding of how to pay this off. My issue arises that Freedom then takes their fees. I have an issue with this, since Freedom did not do anything with this account, but send it to the lawyer. Just be mindful of how much you owe, or how many creditors you may owe to. Don't buy into the claims of we saved you this much. However, if you understand how they are helping and how they are saving you money, it will be good.

1 year ago

Reply from Freedom Debt Relief

Hi Vincent, we appreciate your feedback. We are sorry to hear that you are unhappy with your savings and the overall process of our program. If you would like to discuss your program savings, we would love to go over it with you. We encourage you to reach out to customer service.

Dec. 9th, 2022

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Kathren Wasson Gatlinburg, TN

The agent with whom I spoke, was so kind and courteous. He explained everything clearly so I could understand the program. I am looking forward to seeing what FDR can do for me. I am too old to be so encumbered!!

1 year ago

Reply from Freedom Debt Relief

Kathren, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Dec. 9th, 2022

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Victoria Sanchez Tucson, AZ

What I like best about Freedom Debt Relief is that everyone was always very helpful and knowledgeable. I always got answers to any questions I had and was always treated kindly and respectfully.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Victoria! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal!

Nov. 29th, 2022

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Herbert LaCombe Willis, TX

These people are very friendly. They address all my concerns when called upon. I had 5 creditors in negotiations and we have settled 2 so far. I wish the process were faster to settle as I have all necessary funds to make settlements. They however have a process to my understanding.

1 year ago

Reply from Freedom Debt Relief

Herbert, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

Nov. 29th, 2022

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Phil Myers Las Vegas, NV

They are very good at explaining what needs to be done to clean up your credit problem.. It takes time and your credit score will drop but overall in the long haul you're much better off.

1 year ago

Reply from Freedom Debt Relief

HI Phil, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

Dec. 6th, 2022

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T Bradley Bradley Brooklyn, NY

I was overwhelmed with credit card and medical bills found freedom debt relief,and already some of my credit card debt has been resolved.Thabk you Freedom Debt Relief for giving me some relief .

1 year ago

Reply from Freedom Debt Relief

Bradley, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Nov. 29th, 2022

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Kayla and Maverick Lawrence Tampa, FL

The level of professionalism surpassed any other company. I started out very nervous about the experience but ended grateful and at ease that I was able to take my life back.

1 year ago

Reply from Freedom Debt Relief

Kayla and Maverick, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!

Nov. 29th, 2022

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SHARON A SMITH Leesburg, FL

I have already done this review. Apparently, you did not like what I had to say. I'm taking it again with the hope that it will get posted this time. The idea of the company is very good. However, the customer service people leave a lot to be desired. Calls are NOT returned, and the CHAT is a joke. Yes, they have settled a debt for me and are working on another. I requested a HARDSHIP twice and they say they never received it. If I had it to do over again, I'm not sure I would deal with this company. Do your homework, look at the reviews then decide. Once again, I hope this was helpful.

1 year ago Edited November 18, 2022

Reply from Freedom Debt Relief

Thank you for your feedback Sharon. We are sorry to hear you felt unsupported by our customer service team. Congratulations on being debt-free and on all of your great savings. We wish you continued success.

Nov. 29th, 2022

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Diane Laura Monroe, MI

They made it very easy to understand what I had to do to make this work. I was a little concerned about getting through this, but I was determined to get out of debt and they helped me get it done.

1 year ago

Reply from Freedom Debt Relief

Hi Diane, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

Dec. 2nd, 2022

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Bitsy McDonald Long Beach, MS

I was pleasantly surprised by the friendliness and understanding of everyone I have had contact with at FDR. I also really appreciate all the information concerning what I need to do.

1 year ago

Reply from Freedom Debt Relief

Hi Bitsy, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

Nov. 29th, 2022

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Dan Steimel Stroudsburg, PA

My debts started to pile up and I started to fall behind on payments due to the pandemic since I had used freedom debt relief once before with success resolving my debts I knew they were the ones to contact

1 year ago Edited January 18, 2024

Reply from Freedom Debt Relief

Hi Dan, we are happy to hear that you trusted us enough to return to us as a client once again. We are confident that we can get your debt resolved again soon! Please let us know how we can continue to support you.

Mar. 18th, 2024

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Denise Godejohn Verona, WI

It’s been an experience for sure they have helped bring down the credit cards but I guess I didn’t really realize the amount that they actually take from my monthly deposits for fees , so it seems I never have money in my account with also having monthly payments on the credit cards I do owe on. And I thought it would take a shorter amount of time to settle my accounts not 6 years? But it was stressful for what I all had originally so it’s for sure a better lower amount. They are helpful and I thank them for that.

1 year ago

Reply from Freedom Debt Relief

Hi Denise, thank you for giving our team the opportunity to earn your trust and your feedback. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Oct. 26th, 2022

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Debbie Gregston Rattan, OK

Every time that I have called for help, my problems have been addressed professionally and in a timely manner. Thanks so much for all that you are doing for my husband and myself!

1 year ago

Reply from Freedom Debt Relief

Hi Debbie, we love to hear about our clients experiences! We are honored to partner with you in your journey to financial freedom.

Oct. 26th, 2022

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Ternetta Mills Chicago, IL

I'm able to sleep nights and so much less stress since I enrolled. The customer service is excellent and me being a senior citizen they're very patient and understanding. They took the time to explain the whole program.

1 year ago

Reply from Freedom Debt Relief

Hi Ternetta, we're so happy to hear how much we have helped alleviate the stress you were experiencing. Please let us know how we can continue to support you in your journey to financial freedom.

Oct. 25th, 2022

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Tim Hartgrove Dallas, TX

They're really nice people! We are still in the early stages of the process to lower my debt but so far they helping me with whatever I need as far as question or the process.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us Tim, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

Oct. 17th, 2022

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Shemika Grimes Greenville, NC

I really love the fact that FDR completes all the hard work and also the negotiations. So far so good and I’m looking forward to seeing where this leads me and my future credit reporting.

1 year ago

Reply from Freedom Debt Relief

Hi Shemika, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Oct. 14th, 2022

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david falk Port Huron, MI

They have been there for me at every moment ,get things done and continue to help me with items when they come up ,i would say to anyone who is in debt ,these people do their jobs

1 year ago Edited August 16, 2023

Reply from Freedom Debt Relief

Hi David, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Oct. 14th, 2022

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Eva Arriaga

What I consider the most important thing in this process is to know my debts are been taking care to the best and I have been inform throughout the process all the time and consolted.

1 year ago

Reply from Freedom Debt Relief

Hi Eva, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our clients experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

Oct. 11th, 2022