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Americor

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9.2

Overall Score

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Kimberly Mears

I want to thank Ashley G. for her patience and help in this difficult situation. She helped to ease my mind and make this transition to financial freedom.

1 month ago

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David Navarro

I made 4 attempts to call and cancel opt out. Horrible experience finally 5th attempt agent was able to complete the process.Although he said he sent an email of the acct. Closure I've yet to receive it.The sign you up process is such a breeze but to opt out seems like a process agents playing games of hanging up on you or I can't hear you game 3x's over half an hour of ph. You can understand the frustration.

1 month ago

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Reply from Americor

Thank you for sharing your feedback with us, and we apologize for the frustration and inconvenience you experienced during your cancellation process. Providing a smooth and efficient experience for our clients, whether it's signing up or opting out, is important to us, and we regret that we did not meet your expectations in this instance.

We take your concerns seriously and would like to address them promptly. Please reach out to us directly at [email protected] at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Your satisfaction is our priority, and we are committed to improving our processes to ensure a better experience for all of our clients. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Kind regards,
Americor

Apr. 22nd, 2024

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Confesor Lebron

I don't have anything negative to say about Americor and I recommend Americor to anyone who wants to get dept free. So far so good very happy with my progress.

1 month ago

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Jonathan Henderson

An amazing experience so far 10/10 would recommend.They are life savers in this convoluted world of “life happens”.Thank you for what you guys do.Brilliant!

1 month ago

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Donna Pennestri

FRIENDLY VERY HELPFUL AND THEY MAKE SURE YOU UNDERSTAND ALL THE DETAILS. THEY ENCOURAGE YOU TO ASK QUESTIONS AND ARE ALWAYS AVAILABLE IF YOU HAVE A QUESTION.

1 month ago

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letitia armstrong

Christian was very knowledgeable he took his time to explain to me the process and the program I think I have made the right choice Christian I really appreciate you

1 month ago

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Erika Johnson

I've been in the program since August of 23. So almost 8 months and just had my first account closed. I knew it would be a lengthy process but when I started this was told it usually only takes 2 to 3 months for the first account to close. Just a little inpatient.

1 month ago

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Reply from Americor

Dear Erika,

Thank you for sharing your feedback with us. We understand that waiting for results can be challenging, and we appreciate your patience as you navigate through our program. While we strive to provide timely resolutions, each client's situation is unique, and the timeline for closing accounts can vary.

We apologize if there was any miscommunication regarding the expected timeline for account closures. Rest assured, we're dedicated to helping you achieve your financial goals, and we're committed to working diligently to ensure the best possible outcome for you.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at [email protected]. We're here to assist you every step of the way and to provide the support you need.

Thank you for your continued trust in us.

Sincerely,
Americor

Apr. 19th, 2024

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John F.

Employees are very knowledgeable about the company’s services, they are very well trained, cordial to the clients & very willing to assist them whenever possible.

1 month ago

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Jane frye

I find very satisfying that the staff reached out to your client, If I were negative I would say that getting a late deposit added to your account was a little rough. so far so good.

1 month ago

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Joe Bonk

Americor has been awesome in helping me get my financial life back together. Communication has been smooth and pleasant. Actually seeing results faster than anticipated.

1 month ago

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Ugonna Ukwu

Personable, professional advocacy. As a busy nurse and health professional, I found the money education during my erractic windows of availability a Game Changer!

1 month ago

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Kerman Eddings

Mia was really helpful and really patient with me and made sure that I understand everything she was explaining to me. I really enjoyed working with her.

1 month ago

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Clarence Jones

Clear and concise questions and answers. Quick and direct responses with alerts and notifications of settlement offers. Maintained contact during the process until the final settlements and loan approval.

1 month ago

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Michael Jones

Because of the professional handling of my case. They were not afraid to admit that they made a mistake, and they corrected it. I am happy that I found them.

1 month ago

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Steve Moniz

Nick seemed very knowledgeable about Americorp’s offerings and he spent the time to reassure me that this was a viable path for me to take. He Was friendly and patient.

1 month ago

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Christy

Brian C. was very polite and very good at his job. I would have gone with Amicor except the company I am with said I would have to start all over.

1 month ago Edited March 25, 2024

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Kyle Farmer

I like the way they stay in touch with me and keep me informed every step of the way. Their customer service is very accommodating and prompt with service.

1 month ago

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JT Texpat

Tahni H! Extremely talented and helpful. She explained the process so thoroughly and professionally that it changed my perspective on this type program.

1 month ago

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C smith

Great process easy to talk to when communicating with staff from Americor keeping me in the loop on certain accounts they were working on overall great process

1 month ago

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Dorothy Payne Macon, GA

everything was great have taken Sasha burden off of me the young man who helped me with out of sight helpful, and I just prayed the Lord for this company

1 month ago

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Mari Hamilton

I have had the best experience with Americor They have been very professional and pleasant and have guided me through every step of my loan consolidation. Highly recommend.

1 month ago

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Suzanne Wright Los Angeles, CA

Horrible communication! I was served a judgement and tried so hard to get to someone who could help pay this bill 1st and NO ONE was available to help! Now I'm stuck in the program and wish I went a different route. There is literally ZERO communication with what's going on with my account. Especially when stuff like this arises. It's been over a year and 3 accounts are still listed as not settled. What happened was, they assumed I was going to take the Credit 9 loan, which I didn't because my payment would've been $150 higher than what I'm shelling out now. This would have really hurt my budget so I declined and now it seems my account is at a standstill, other than the money going to creditors who have already agreed to settle. I just wish there was a way to talk to the person handling my account. It seems like they are doing a really horrible job at it.

1 month ago

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Reply from Americor

We're sincerely sorry to hear about your experience and want to extend our apologies for any inconvenience you've encountered. We understand the frustration that can arise when communication channels falter, especially during crucial moments like resolving a judgment.

We strive to provide seamless communication and support to all our clients, and it's disheartening to learn that we fell short in your case. Rest assured, we take your feedback seriously and are actively looking into improving our communication channels to ensure this doesn't happen again.

Regarding the misunderstanding with the Credit 9 loan, we apologize for any confusion caused. Our aim is to always provide options that align with our clients' financial situations, and we regret any inconvenience this may have caused.

We want to address your concerns promptly and work towards a resolution. Please reach out to us directly at [email protected] so we can discuss your account in detail and find a way to address your unsettled accounts and improve your overall experience with our services.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to make things right for you.

Sincerely,
Americor

Apr. 3rd, 2024

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Patricia Carlson Kansas City, MO

The lady who called was very informative. She was very polite and very business oriented. She explained everything. I was very pleased with the entire phone conversation.

1 month ago

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Don Bridges GA

Very professional, easy to talk with and explained everything in detail. We were very happy with her :) We look forward to her helping us through this process !!

1 month ago

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Tarsha Sanford, FL

the customers agents i spoke with where great they answer all my questions and explained everything in full detail so i was able to understand everything.

1 month ago

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Danni Tolbert Houston, TX

Loving everything about Americore. I am so happy I have found out this company. My debt situation was crazy but now my finances are a lot better at this time.

1 month ago

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Angelica Ybarra Minneapolis, MN

GREAT DECISION THAT I MADE GONG TO AMERICOR. I GET HELP AS NEEDED ON THIS PROGRAM. WHEN I CALL IN FOR ANYTHING I GET THE HELP THAT IS NEEDED AND NOTHING LESS.

1 month ago

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Roger Macomber

They always answer all my questions honestly, respectfully, and completely. Everyone I have spoken to has always been professional and personable. I would highly recommend them to anyone in need of their services.

1 month ago Edited March 25, 2024

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Doug Mainellis Miami, FL

Tyler F was more than helpful. He is very clear in his presentation and answered all of my questions with complete confidence. It was a real pleasure dealing with you today.

1 month ago

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paulo gomes

I'm just a month and week in the Americor program and they already got a settlement and I had about 55% less than the balance. Great job in a quick time. Thank you.

1 month ago Edited April 5, 2024

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Allison Chaney Makawao, HI

The process is easy to get started and they've already started settling some of my debts. My credit score was going to be damaged for years, and now there's finally an end in sight and I can get back on my feet.

2 months ago

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Delores Berkompas Grand Rapids, MI

Very helpful people with working with my debts and solving them with my creditors as fast as they possibly can solve them. Thanks Americor I appreciate your company in helping me get out of debt!!!

2 months ago

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Emslie Folkes Middletown, PA

The overall knowledge and help i received from all staff members 🙏 😊 the timely response to all pertinent questions and inquiries i am happy I stayed the course and quite satisfied with the results.

2 months ago

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Kenneth Leihy Lincoln, NE

They settled two accounts with one creditor in less than a month. It was very easy to confirm the settlements using their client portal. Looking forward to future settlements.

2 months ago

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Smyle4mefish Phoenix, AZ

Everything went smooth. Was skeptical at first but gave them a shot. They handled everything quickly. I loved getting the emails and texts saying they got a deal and a settlement made. No complaints.

2 months ago

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Pamela Drew

Americor is very communicative making sure you are in tuned with everything and all updates. I’m trying my best to make it thru these 3 more years hoping and praying these debtors are behind me.

2 months ago

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David M Gray Chicago, IL

David was very enjoyable to talk with and knowledgeable about the process. He has my utmost respect and gratitude. Maybe I’ll go to Idaho and go fishing with him. Thanks Mike Gray. Union, MO

2 months ago

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Shane Auburn, CA

Americor is always on top of my account and is always first to notify me of settlement offers and pertinent information . I am thankful for their service and am excited for the future finally!

2 months ago Edited March 18, 2024

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Tim Odishoo Augusta, GA

Always very quick to respond to a question or just keep you updated. It is nice to call or email and have someone know your case and be able to give you peace of mind that you are listened to.

2 months ago

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Marsha Stanhope Zanesfield, OH

Very impressed with the service I received from Americor. The process was very smooth and efficient. All involved handled things in a very timely fashion. Overall I would recommend Americor to family and friends.

2 months ago

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Anne Norris

The Americor representative was very thorough in explaining how I could be helped to get my debt resolved and helped me with my daughter to get through the steps. He was patient as well.

2 months ago

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Ada Fisher Lynwood, CA

Every Agent I communicate with at Americor represent themselves professionally and understanding of my individual situation. They immediately started working on my debts. Forever Thankful Ada Fisher

2 months ago Edited March 11, 2024

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Linette Maye Ithaca, NY

I’m really pleased with the woman who set up everything for me. She explained everything step by step so I could understand. I learned so much from her that I didn’t know. I was very grateful for her.

2 months ago

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Cecelia Torrance, CA

So far, so good. They stay in touch and are very helpful each time I need to contact them. I just started and have already gotten a settlement response from one of my creditors. It's a good feeling and motivates me to keep going. So stay tuned!

2 months ago

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Tim Lomita, CA

The person that I talked with about my financial situation was very knowledgeable about the program and process. Cedrick was able to answer all of my questions and help me to make the decision that I needed to make.

2 months ago

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Luis Yost

Working with Americor to resolve my debt, was the BEST decision I could made. The representatives were professional and friendly, and now my score is on its way up!! I highly recommend them!!!!!

2 months ago Edited March 25, 2024

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Brenda Mater\ Tulia, TX

Heather was awesome, easy to talk to and answered all my questions. If I ever need help again, definitely won't, will call her. She walked me thru everything and very patient with me.

2 months ago

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Baraa Barakat

I have been with this company three years and still with them. I have settled 4 accounts and I still have two. I recommend them. They are professional, knowledgeable, easy going and smooth.

2 months ago Edited February 23, 2024

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Brenda Pastrana Mesa, AZ

I have a good experience with Americor. Since the first contact and I spoke to Kyle he was friendly, knowledgeable and professional. I’m impressed with everybody that spoke. Thank you.

2 months ago

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Nancy Opera

I am so glad I picked Americor Debt Team to help me. I have been in the program for less then 3 mo. and I already have a settlement of 62% of what I owed! Thank you to a caring professional Team! Nancy O.

2 months ago Edited April 16, 2024