Americor
9.2
Overall Score
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Vanessa Owen
I had a rude operator call me and insulted me via text afterwards and called me a white trash whore. I don’t want any operator calling me anymore. Please have management or a supervisor call me for future deals. I’ve never been so insulted in my whole entire life.
1 week ago
Review Source
geraldine howard
Americor has handled my account very well. The representatives are friendly and knowledgeable. They are there when you need them.
1 week ago
Reginald Jones
Thus far they have provided a great service to do exactly what they are for. “To help you get out of debt”
1 week ago Edited April 26, 2024
Review Source
Sammie Weatherby
Promptly resolve all issues without delay, professionally answers all question concerning my account and negotiations
1 week ago
Verified Customer
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Anonymous
Totally painless. It was kind of a surprising thing to me. I did way more research than I had on any other financial decision I made. Which is shocking because this one is the one that worked vs jumping into loans to pay off credit cards that raise your limits and you're just getting bad situations. This one felt like help and was really awesome. Derek answered every question. Awesome guy, super friendly. I do feel like this was a very human centered, friendly process. Most financial interactions are super cold. He talked me through it, talked about my stuff that went on during the whole thing that merited this situation. It's nice to work with someone who's a person and treats you like you're a person.
1 year ago
Verified Customer
Review Source
Louann
I was reassured by the lady that I talked with that I was not alone in this process. She talked to me for a long time and walked me through the process of what I needed to do and what would happen next. I really have felt like they kind of held my hand through this and really took care of my needs. I didn't feel like I was being pushed to do something. I felt like it mattered to her that I was comfortable with what I was doing and that she was just really there to help me. I'm starting over after a divorce, my ex-husband destroyed my credit, and so this was this was pretty scary to have to start over again. And this company really took care of my emotional needs.
1 year ago
Verified Customer
Review Source
Daniel
I didn't really know what to expect, but they explained everything very well. There was no surprises really. They answered my questions. I had never gotten anything to do with debt consolidation before, but the rumors I heard were not true, which is you have to give them access to your checking account and let them control your money, that's not true at all. And the portal that you're talking about makes it even easier. It's like seamless, not much contact has to happen and they explained that I'm supposed to send any correspondence from my creditors to them, that's easy. Everything about this has been easy.
1 year ago
Verified Customer
Review Source
Danny
My experience so far has been surprisingly very refreshing. Everybody that I've talked to is very knowledgeable, very polite, very professional. They really listen, they're very curteous, they do whatever is necessary for the clients to be happy. From the very first conversation I felt like a weight was lifted off my shoulders, literally. With the interest rate I was paying before, individually on different bills, Americor came in and just blew that out the water and now I have one bill to pay when before I had all these separate little bills going on and it is very easy to miss paying one and that's something you don't want to do. Them coming in and helping me is invaluable.
1 year ago
Verified Customer
Review Source
Mary
It's been very positive, everybody's been very helpful and the program is working just exactly the way I expected it to. I've actually already seen an increase in my credit score as well because I've been making extra payments in the program. The initial call was very wonderful and explained the program and then my follow up welcome call was phenomenal, she walked me through the client portal and showed me how everything works and made sure that all of my questions were answered. Every experience that I've had with anyone has been very positive and they make sure that all of my questions have been answered. I would absolutely recommend Americor. I would recommend Americor because they had already helped me very dramatically to get back on track with my finances so I highly recommend Americor for anybody that is needed that in debt relief. It's kind of scary to go into it at debt relief program which I was because I was on time with my payments but just drowning in to debt so I would encourage others in my situation not to be afraid and to go for it because it's definitely worth taking the lead and getting out from underneath all of that crushing debt.
1 year ago
Verified Customer
Review Source
Belinda
Definitely use Americor. They have an A plus rating with the better business bureau which is one thing I look for because I generally don't trust companies that I have found online, but when I saw that they had such a good rating and how informative and knowledgeable they are about the company itself and how it works I would definitely recommend Americor. My rep has explained everything from the beginning to end without leaving out any details and if there was something I wasn't sure about he answered those questions and told me that if I ever needed anything just to give him a call. He has been very helpful and very informative.
1 year ago
Verified Customer
Review Source
Maria
I am absolutely pleased with the guidance and the services. They're kind of teaching us how to handle creditors, it's been great. So far it has been absolutely easy to handle, if there was any kind of worry about the whole process they were able to provide me with an answer. I had to give my part of it things with documentation and things like that, but after that they took care of everything and that they did a wonderful job. Every time I had a question they were ready to answer and then there's always someone available to answer my questions. Everything was was transparent everything was clear and I had no doubt that they were there to help me.
1 year ago
Verified Customer
Review Source
Elena
I trust them because they're very prompt, everything's confidential, and they reassured me. I am confident with them. I would definitely recommend Americor. When I first spoke to them they were attentive to my situation. And I really enjoyed listening to the representative explain the program and what they can offer. He was very knowledgeable. The process of getting a loan went smoothly and he walked me through a lot of the links. I would refer them because they're very knowledgeable and helpful and it's one on one consultation. If I call back I can talk to the person I started with not with someone different, that's what I like about this company. Michael has been with me all the way through the whole procedure and until it's over. I think they're just a great company to work with.
1 year ago
Verified Customer
Review Source
Natalie
I would definitely recommend Americor. Every time I called there was somebody to answer my questions. They thoroughly answered and the people very very pleasant. There are articles on their mobile app that I could educate myself with. Each account that you click you can observe the progress from the beginning and can see the end goal and where you were at so it was very reassuring, I appreciated that a lot. I monitored it very closely. You need to be patient because it is a process. They are easy to work with, they explain everything to you in the beginning. And they have people check in with you every 6 months to ask how things are going. I liked my experience with them and I am pleased.
1 year ago
Verified Customer
Review Source
Nancy
I trust them completely. They have supported me and have been successful. Americor answers my questions. They have helped my needs and helped to settle my debts. I have no complaints, I am extremely grateful to them for helping me get back on my feet. My experience with them has been very easy, very calm, step by step. They took care of everything I didn't have to do much. I just provided them with the information that they needed they took it from there. Americor is a company that you can count on. They are always there and calling you back. I am so thankful for them and their services, it is overwhelming.
1 year ago
Verified Customer
Review Source
Anel
They were able to explain everything in a way that I was able to understand and they made me feel comfortable doing business with them. They've been very helpful, they are also on top of making sure I give them proper information so they can best help me when it comes to renewing my debt. I like the tips that are in the app because it keeps you up to date and informs you. Honestly I would recommend Americor one hundred percent of the time just because of the way that they explain everything and the way they break it down and the way they're able to work with you depending on what you want and what you don't want.
1 year ago
Verified Customer
Review Source
Amanda Hempstead, NY
I mean, it's never easy realizing just how bad your financial situation has gotten. For me, after my husband lost his jobs going into Covid, I basically went into complete denial on how far we were sinking into debt. So when push came to shove and I finally crunched all the numbers, it was debt consolidation or bust. Americor made the process of debt consolidation accessible and straight forward. They handled all the communication with my prior financial institutions, and even took care of the relentless phone calls. They've always been incredibly professional, kind, and understanding. And much to their word, now that I'm over a year into the program, my credit score has gone up, I'm on the road to being completely debt free, and overall, things are just better :) 10/10 would use again. But ya know, I hope I never have to use them again lol
1 year ago
Verified Customer
Review Source
Hayward
Extremely trustworthy, made me very comfortable. I trusted him, he was just like the average Joe talking to me, he didn't over talk me or make me confused with finance, so I trusted them a lot. I'm very happy right now because I was able to speed it up a little bit because all my payments were on time and I was able to pay for debt relief loan that they offered and we did all of that pretty quickly and I'm very happy how everything went. I've paid most of my debt all through Americor and it went pretty quick. It would have cost me twice as much if I had to try to do it on my own and they made me very, very comfortable. They answer every question that I had, they were always available and they kept alive the communications. I never felt like I didn't know what they're doing.
2 years ago
Verified Customer
Review Source
Kelly
I have been dealing with some issues from the divorce. One of my credit cards was sueing me and the gentlement I worked with went ahead and did a refinance with my debt consolidation loan. He was able to work out that I didn't have to provide all the paperwork the credit card company wanted - because I went from a joint checking account to a singular checking account. So I thought that was fantastic. My claim was dropped as far as being sued by the bank. The only thing i was upset about was that they took care of the credit card with the lowest balance first instead of the highest (which is the one that was sueing me). And because we couldn't pay off the higher one, that's why I ended up being soon. So I wish they would have worked on the higher balance one first or all at once a little more patiently.
Americor keeps me up to date where I stand as far as when they make the payment for each credit card, how many payments I have left, and they have one paid off before they move onto the next one. I would recommend them. I personally didn't want to go this route, but I had to do something and they are wonderful to work with.
2 years ago
Verified Customer
Review Source
Aris-Rose
Taking that step to get help will relieve a lot of stress, but also knowing that others are in the same boat so there's nothing really be embarrassed about either. So far I've had a lot of good consistent communication, a lot of good tools and resources emailed to me frequently. I love that they have the app as well so I can go in and take a look at current standings and different resources available as well. I've worked with Sean and he was super diligent and thorough in looking through my actual credit report and then helping me to find the best plan of action to help decrease the overall debt.
2 years ago
Verified Customer
Review Source
Rebecca
Even after the initial set up you expect excellent customer service members getting everything set up. Follow up care was exceptional. If I contacted them right now they would answer me promptly. The only issue we currently have a debt collector were the debt been settled but we're still getting calls and collection notices to we're trying to get that resolved right now but that's not through any fault of americor but the actual service itself. Americor got things taken care of it, it was exceptional what happened on the schedule. There were no hiccups. It's a pretty simple system, the portal was easy to maneuver. They have everything solid, I think it was a nice job. They were exceptional.
2 years ago
Verified Customer
Review Source
Jaelisa
I'm glad that I got the letter in the mail about Americor. I wasn't sure about the company before. I would definitely recommend anyone to call americor and just be as honest and upfront as possible with them about spending habits and what loans you have out there because regardless, if you do decide to go with them or not, they're going off to check your credit and that's going to help give you understanding of what's really coming out of your account of what you have to pay. So I would just say if you're really trying to get better financial ability for yourself in your household I would recommend americor. My agent's name is Derek and he was very knowledgeable and made it pretty simple. It was very helpful.
2 years ago
Verified Customer
Review Source
Jonathan
Everything moved very swiftly according to their promise. I was able to get on a payment plan in a relatively short period of time. It is all paid off. I am glad I don’t have to worry. I would recommend Americor. Often times the cost of the service is the same amount as the debt you are trying to get rid of but in the case I didn’t have to shell out a large amount of money. I am completely satisfied. It is a great service. I feel very comfortable working with them. I didn’t see anything to make me think they were untrustworthy. They built on their promises. It is thoroughly better than bankruptcy.
2 years ago
Verified Customer
Review Source
Anonymous
I have no reason not to trust them. They need to give clearer answers when customers ask questions. A couple of times and I felt like I wasn't quite getting a clear answer but otherwise everything was great. Just do it sooner rather than later and follow the advice of not making any large purchases while you're doing that negotiation that helped me a lot with mine. They were always good about communicating with me with any changes that came along they would try to contact me in any way possible. To make sure that it was clear what they were doing and why, say yeah I was happy with that. Everybody was always really kind and friendly.
2 years ago
Verified Customer
Review Source
Whitney
They have always been really helpful. Whenever I need help, they are able to answer my questions right away and they are kind over the phone. They are encouraging and nice to talk to. The plan is really good. They do everything. It helps you in the long run to take of you finances. The company is very people oriented. They listen to you and care about your stories. I really appreciate the help they have given me and the kindness. It has been a good lesson for me to learn. I can upload all my documents onto their secure site. You can trust them. I would recommend them to my friends if they were to come to me asking for that kind of help.
2 years ago
Verified Customer
Review Source
Nellie Wieferich Clayton, NC
American provided the best possible solution to my financial problems...they explained in detail what they could do and what I would be expected to do...there were no hidden surprises like special fees or unplanned expenses...everything was made clear for me to understand and followed to the letter...and to boot,, they resolved my debts long before the end of my payment schedule offering to arrange paying all debts off with a loan thus boosting my credit scores long before they would otherwise go up...and the loan was no more unaffordable or mysterious than Americor's original contract...can't recommend them highly enough!!!
2 years ago
Verified Customer
Review Source
Chester
Very very thorough. Everybody that works together has called me and and help me out with answered any question I had. The gentleman that is taking over my case has been ready to call me, he's available anytime I need him, if I send him an email he answers very quickly and has information and whatever else I may need. They were very honest and upfront with me and explained to me exactly what I needed to do as far as getting in contact with the credit card companies. It was easy to get signed up, it was very quick and very very simple. I would definitely recommend it to someone that's in the same situation that I'm in.
2 years ago
Reply from Americor
Hi Chester, thanks for this review! We're happy to see our team has provided you with exceptional service thus far and we're glad you chose to enroll with Americor to help you become debt free!
Nov. 29th, 2021
Mike
I like the professionalism and efficiency of the staff
What I don't like is that the request for ratings and feedback seems a bit premature.
2 weeks ago
Review Source
Renee Langlois
I liked every opportunity that was given to me!!! I feel like a weight has been lifted off my shoulders!!
Thank You!!!
2 weeks ago
Billy Emmert
I -they did every thing right didn't have any problems with anything they will get my compleat approval of handling our debt felief
2 weeks ago
DiAnn Clark
Today I made the right choice by calling Americor back to start my journey by committing to eliminating debt from my life.
2 weeks ago
Review Source
NB
I was very skeptical about doing this, however Mathew Rainwater put my husband a myself at ease. We are excited for this new chapter
2 weeks ago
Review Source
Sharon Lopes-Harris
Just got another settlement offer 2 of 4 two more to go.
so far so good. not happy about losing my perfect payment history.
But this is better than Bankruptcy.
2 weeks ago
Review Source
J Gard
They were on the phone with me what seemed like forever but it wasn't that long and they me all set up to start the process of debt settlement.
2 weeks ago
Review Source
Danaee Isaac
Great company abd they communicate constantly. You never have to worry about where you stand, everyone is friendly, I am very satisfied.
2 weeks ago
Review Source
Dennis Hylton
So far the welcome and introduction to the process and what to expect with the communication has been welcoming and informative.
2 weeks ago
Review Source
Gustavo Porras
The representative was extremly knowledgeable about every single piece of information about the whole program and explained everything perfectly.
2 weeks ago
Review Source
MaKayla Jellema
I love that they helped me get out of debt and settle my accounts for less than I owed! Couldn’t have done it without them!
2 weeks ago
Jamie D Craft
Very pleased with the process. Customer service is top notch, always pleasant. willing to listen and resolve issues. I enjoy talking with them
3 weeks ago
Review Source
Linda Campbell
Very happy with the service I am receiving.
Bills are getting paid off.
Credit score is much better all ready.
I am so thankful.
3 weeks ago
Review Source
Thomas Smith
Quick resolution of issues. Excellent communication. Very dedicated professional folks there to help resolve my problems.
3 weeks ago
Review Source
Steven Payne
The quickness of reaching a resolution with the creditors and information provided to help the goal of resolving my debt.
3 weeks ago
breigh Breigh
Although I’m thankful for the settlements, your percentage was supposed to be around 22 to 25 %
They are closer to 33% and more
And I wasn’t aware that as they shed, the balances went up and up
I thought once contacted they would stop all activity
Very disappointed but it is what it is
3 weeks ago
Reply from Americor
Dear Breigh,
Thank you for sharing your feedback with us, and we're grateful for the opportunity to address your concerns. We understand the importance of transparency and accuracy throughout the settlement process, and we apologize if there was any misunderstanding regarding the expected percentage of settlements and the handling of balances.
Your satisfaction is our top priority, and we're committed to ensuring that you receive the clarity and support you deserve. We'll review your account details carefully to identify any discrepancies and make any necessary adjustments. Additionally, we'll take steps to improve our communication and provide you with a clearer understanding of the process moving forward.
Please don't hesitate to reach out to our customer support team at [email protected] if you have any further questions or concerns. We're here to assist you every step of the way and to ensure that your experience with us meets your expectations.
Thank you for your feedback, and we appreciate your trust in us.
Sincerely
Americor
Thank you for sharing your feedback with us, and we're grateful for the opportunity to address your concerns. We understand the importance of transparency and accuracy throughout the settlement process, and we apologize if there was any misunderstanding regarding the expected percentage of settlements and the handling of balances.
Your satisfaction is our top priority, and we're committed to ensuring that you receive the clarity and support you deserve. We'll review your account details carefully to identify any discrepancies and make any necessary adjustments. Additionally, we'll take steps to improve our communication and provide you with a clearer understanding of the process moving forward.
Please don't hesitate to reach out to our customer support team at [email protected] if you have any further questions or concerns. We're here to assist you every step of the way and to ensure that your experience with us meets your expectations.
Thank you for your feedback, and we appreciate your trust in us.
Sincerely
Americor
Apr. 19th, 2024
PaulaDaniels777
What I like about this company is that they are very helpful and very understanding of my financial problems. Thank you so much.
3 weeks ago
Dinzle Young Jr
The representative was very helpful with my situation and handled the process very professional. Thank you for helping me to clean up my debts.
3 weeks ago
Review Source
ulises medina
Everything this program is not what they say it is. I have been on it for a year now and no guaranteed loan from credit 9 as promised when enrolled in program. Also my credit has not improved one bit keeps dipping, and customer service is horrible cant even be reached. Will not recommend to anyone provided an excellent explanation to process that never happened.
3 weeks ago
Reply from Americor
We're deeply sorry to hear about your experience, and we sincerely apologize for any disappointment or frustration it has caused you. Providing reliable and effective service is of the utmost importance to us, and it's disheartening to learn that we fell short of your expectations.
We understand the importance of clear communication and delivering on our promises, and we regret any misunderstanding or lack of clarity regarding the guaranteed loan and credit improvement aspects of our program. Your feedback is invaluable, and we're committed to addressing the issues you've raised to ensure a better experience for all our clients.
We would appreciate the opportunity to speak with you directly to better understand your specific situation and work towards a resolution. Please reach out to our customer support team at [email protected], and we'll do everything we can to assist you further.
Once again, we apologize for any inconvenience this has caused you, and we thank you for bringing it to our attention.
Sincerely,
Americor
We understand the importance of clear communication and delivering on our promises, and we regret any misunderstanding or lack of clarity regarding the guaranteed loan and credit improvement aspects of our program. Your feedback is invaluable, and we're committed to addressing the issues you've raised to ensure a better experience for all our clients.
We would appreciate the opportunity to speak with you directly to better understand your specific situation and work towards a resolution. Please reach out to our customer support team at [email protected], and we'll do everything we can to assist you further.
Once again, we apologize for any inconvenience this has caused you, and we thank you for bringing it to our attention.
Sincerely,
Americor
Apr. 19th, 2024
Review Source
Delia Peterson
So far, so good! Everything is falling into place as my debts are being settled and all I have to do is save money with them! Very happy:)
3 weeks ago
Review Source
Tony Wilcoxen
Jason j. was very helpful to me and was concerned about my financial crisis. I would recommend Americor to anyone in my situation
3 weeks ago
Review Source
Scott
I like it's getting taken care of . All 3 of my debts have been settled. Now I just gotta finish paying it off and I'll be done.
3 weeks ago
Cynthia Mohammed
Americor did what they said. They immediately went to work negotiating and settled my accounts one after another. I am very pleased.
4 weeks ago
Review Source
Kimberly Mears
I want to thank Ashley G. for her patience and help in this difficult situation. She helped to ease my mind and make this transition to financial freedom.
1 month ago
