Name: Alleviate Financial Solutions
Rating: 4.9

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Heberto Perez

Good service they help in whatever situation your are going thru. And exelent Communication with costumer.

6 months ago

Reply from Alleviate Financial Solutions

Heberto, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Mar. 15th, 2024

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N Snyder

Super Helpful. Good at communicating and explaination. Great at advocating for me and my needs.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for your feedback, N. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 15th, 2024

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Jeanne Whitehead Lancaster, NY

Alleviate Financial has been very helpful patient and willing to help us through this process

6 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeanne! We truly appreciate your kind words and are glad to help. Please don't hesitate to contact us for further assistance.

Mar. 13th, 2024

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Chris Memphis, TN

I had the privilege of talking with Sara. She was absolutely amazing and put me at ease!

6 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts with us, Chris! We are thrilled Sara provided you with a wonderful experience, which eased your concerns regarding the program. Please do not hesitate to contact us with any questions or concerns throughout your journey.

Mar. 13th, 2024

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Jacqueline Atoka, TN

I found my representative Sara to be very friendly and very helpful in understanding the process.

6 months ago

Reply from Alleviate Financial Solutions

Jacqueline,

We appreciate you taking the time to review and recognize our representative, Sara, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 13th, 2024

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Ky Say

Richelle and Sergio took very good care and me and a smooth process through and through.

6 months ago

Reply from Alleviate Financial Solutions

Ky,

Thank you for taking the time to leave a review! We are happy to hear that you have had a positive and smooth experience with us, and we remain committed to supporting you every step of the way.

Mar. 8th, 2024

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Martin Ruiz

Thank you Richelle E for you patience and knowledgeable service and I appreciate the help.

6 months ago

Reply from Alleviate Financial Solutions

Martin,

Thank you for taking the time to leave a review! We’re thrilled Richelle provided a fantastic experience and are glad to help.

Mar. 8th, 2024

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Nick Phoenix, AZ

Astrid was very nice over the phone. Helped me do what I needed to do on my account.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Nick. Your feedback is greatly appreciated!

Mar. 6th, 2024

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Francisco Feliciano Clermont, FL

JAQUALINE was very courteous and professional. She was informative and was just the kindest person

6 months ago

Reply from Alleviate Financial Solutions

Francisco,

We appreciate you taking the time to review and recognize our representative, Jacqueline, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 6th, 2024

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Alexa Osorio Los Angeles, CA

Very excellent customer service, very friendly, and answer all my questions with ease

6 months ago

Reply from Alleviate Financial Solutions

Alexa, thank you for your feedback. We’re thrilled that you were satisfied with our services. We appreciate your feedback and hope to be of help again soon!

Mar. 6th, 2024

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Elephant Ninja Lincoln, NE

Jay is fantastic and super helpful! Alleviate Financial is super helpful and trustworthy.

6 months ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Jay, for his excellent service. Thank you for sharing your positive experience with us!

Mar. 5th, 2024

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Heather Walker Omaha, NE

Very clear and simple instruction and very presentable staff members that are very knowledgeable.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Heather! We appreciate your feedback and are glad to assist you.

Feb. 28th, 2024

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Stephen Hunter Houston, TX

Maria was very polite and thorough. She made sure that I understood exactly what to do.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Stephen! We're glad Maria provided excellent service and guidance. Please don't hesitate to contact us with any questions or concerns throughout your journey.

Feb. 28th, 2024

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Sue Hunsberger Spring Hill, FL

He was very friendly and polite and very patient With and explained everything so I understood

6 months ago

Reply from Alleviate Financial Solutions

Sue, thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable and appreciated.

Feb. 26th, 2024

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Patience McClellan Union City, CA

They explained in detail. Very polite made sure to answer all my questions n concerns

6 months ago

Reply from Alleviate Financial Solutions

Patience,

Thank you for taking the time to leave a review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Feb. 26th, 2024

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Charles Schlueter Maryland Heights, MO

Fast & knowledgeable. Charlie also had patients with me. I'm not good on computers.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Charles! We appreciate your feedback and are glad to assist you.

Feb. 26th, 2024

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Ludwig Chapman The Bronx, NY

Asterid was wonderful and knowledgeable and help me reach a solution to my problem

7 months ago

Reply from Alleviate Financial Solutions

Thank you for your feedback, Ludwig! We're glad Astrid provided you with an excellent experience and helped with a resolution. Please don't hesitate to contact us for further assistance.

Feb. 20th, 2024

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Casie Bruin Birmingham, AL

Answered all question. The staff member, Steward, was very friendly and easy to talk too.

7 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Casie! We appreciate your feedback and are glad Steward provided a positive experience.

Feb. 20th, 2024

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Alvin Daniell Hollywood, FL

I am very pleased with the reception I had and would recommend this organization to others.

7 months ago

Reply from Alleviate Financial Solutions

Alvin,

We are ecstatic to hear that you are highly satisfied with the services we provided you and would recommend our company to others! We are grateful for your positive feedback, and it would be our pleasure to assist anyone you refer to us. Thank you for choosing our company and giving us the opportunity to serve you.

Feb. 9th, 2024

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Christian Nelson Manteca, CA

Rick was very nice and professional and was able to take care of my issue fairly quickly.

7 months ago

Reply from Alleviate Financial Solutions

Christian,

Thank you for taking the time to leave a review! We're glad that Rick provided you with a positive and helpful experience. We appreciate your feedback and are here if you need any more help.

Feb. 9th, 2024

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Arthur Araiza

Explain all parts of services to me answered all my questions..about your company.

7 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Arthur. Your feedback is greatly appreciated!

Feb. 8th, 2024

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Iulius Hammond, IN

Andrea A was a person who pleased me in the way she treated me, the consultations and procedures left me satisfied.

7 months ago

Reply from Alleviate Financial Solutions

Lulius,

We are thrilled to hear that Andrea provided you with a positive experience that left you satisfied. Thank you for sharing your thoughts with us. We truly appreciate it!

Feb. 7th, 2024

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Randy Idland Seale, AL

Very informative, Ric answered all my questions and explained everything step by step

7 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your positive experience, Randy.

Feb. 5th, 2024

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Deanna Brancheau

Andrea was very professional and thorough.She seemed very knowledgeable and helpful.

7 months ago Edited September 9, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Deanna. Your feedback is greatly appreciated!

Jan. 31st, 2024

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Rose

Answered all questions and was very kind to assist me. Thank you Allivate for awesome coworkers

7 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Rose! We appreciate your feedback and are glad to assist you.

Jan. 30th, 2024

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Juan Picon Channelview, TX

Their willingness to help alleviate the problem of debt by communicating with my creditors.

7 months ago

Reply from Alleviate Financial Solutions

We appreciate your feedback and are always happy to help! Thank you for taking the time to share your experience, Juan.

Jan. 30th, 2024

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Andrea Dawkins Lake Worth, FL

Andrea A was great help she explained everything in detail and was very patient with me.

7 months ago

Reply from Alleviate Financial Solutions

Andrea,

We are delighted to hear about your excellent experience with Andrea. We are glad that she handled your case with great care. Thank you so much for your feedback.

Jan. 25th, 2024

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Rosalynn Ross Chicago, IL

Best communication and customer service. They take the time to make sure you understand everything.

8 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Rosalynn! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 24th, 2024

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Mike Cummings Birmingham, AL

Vidal was very helpful and took care of all my concerns. Thanks again Vidal. Janet C

8 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Mike! We appreciate your feedback and are glad to assist you.

Jan. 16th, 2024

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Jason Morris Quincy, IL

Elizabeth was Great to speak with! Answered all my questions efficiently and effectively.

8 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Jason! We appreciate your feedback and are glad to assist you.

Jan. 15th, 2024

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Chuck Miller Mesa, AZ

Felix was informative professional and answered my Questions without hesitation Great job

8 months ago

Reply from Alleviate Financial Solutions

Chuck, I am so glad you had a great experience with our representative! Thank you so much for your feedback.

Jan. 5th, 2024

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Dexter Torres Queens, NY

Ms. M is very knowledgeable about your product and well explained the welcome package.

8 months ago

Reply from Alleviate Financial Solutions

Dexter, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Jan. 3rd, 2024

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Edgar Navarro

Mr. Rick, is very nice and knowledgeable person with the product that he is providing.

8 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Edgar.

Jan. 3rd, 2024

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Stephanie Roberson Indianapolis, IN

Rick was excellent. He was patient with me, and he explained everything in full detail.

8 months ago

Reply from Alleviate Financial Solutions

Stephanie,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep handled your case with great patience and care. If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 2nd, 2024

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Sylvia Balmer Willow Springs, NC

Diamond B provide excellent customer service for my Welcome package review. Thank you!

8 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Sylvia! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 2nd, 2024

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BrookeLynn DuBick Winston-Salem, NC

Rick was so helpful and friendly, really made sure that I understood everything about the process.

8 months ago

Reply from Alleviate Financial Solutions

Brookelynn,

Thank you for your review and for recognizing the outstanding service provided by our representative! We sincerely appreciate your kind words and are delighted to hear about your positive experience with us.

Jan. 2nd, 2024

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NM Pearls Brooklyn, NY

Knowledgeable staff. Professional interactions and concerned about my financial health.

8 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Jan. 2nd, 2024

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Bama 31004

Nice people to work with! They help make you feel comfortable while going through a tough situation.

8 months ago Edited August 5, 2024

Reply from Alleviate Financial Solutions

We're so glad to know of your wonderful experience and that Julio was able to ease your concerns. Thank you so much for taking the time to leave a review. We truly appreciate it!

Dec. 22nd, 2023

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Susan Jones Garden Grove, CA

Rick was very helpful with my concerns. I am very hopeful that this will be a great relationship between myself and Alleviate Financial Solutions.

8 months ago

Reply from Alleviate Financial Solutions

Susan,

We're delighted you had a positive experience, and Rick addressed your questions! We're grateful you chose our business and will always be happy to help. If you have any questions or concerns while on your journey, please don't hesitate to contact us. Thanks for your feedback!

Dec. 22nd, 2023

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Lakisha Tatum Chicago, IL

Great company. Very easy to navigate and understand. Everyone is extremely nice and knowledgeable. Simply the best!!!

8 months ago

Reply from Alleviate Financial Solutions

It's great to hear that you had a positive experience, Lakisha! We appreciate you taking the time to leave a review. If you have any questions during your journey, please don't hesitate to call us. Thank you for your valuable feedback!

Dec. 22nd, 2023

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Darlene Garcia Fontana, CA

The customer agent answered my question in a timely manner. She was able to help me with my issue right away.

9 months ago

Reply from Alleviate Financial Solutions

We're so glad to be of assistance, Darlene! Thank you for sharing your positive experience with us by leaving a review. We greatly appreciate it!

Dec. 14th, 2023

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Tina Smith Memphis, TN

My representative was very knowledgeable and helpful in explaining my welcome packet and my responsibilities

9 months ago

Reply from Alleviate Financial Solutions

Tina,

We are thrilled that our rep provided you with a positive experience! Thank you for taking the time to share your feedback with us and for being open about your experience. Your feedback is valuable to us, and we are happy to welcome you to the Alleviate family. Congratulations on taking the first step towards achieving financial stability!

Dec. 14th, 2023

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Luis Hernandez

The representative that help me was a great help and excellent service and answered all my questions,

9 months ago Edited March 29, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Luis!

Dec. 6th, 2023

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Martha Slack Louisville, KY

If I could give a zero I would. They mislead you and don’t explain the information up front . Your credit is screwed and all your money goes to their fees . I want all my “recorded calls pulled and played .” I was lied to and heated . Please due your due diligence and stay away from Allieviate

10 months ago

Reply from Alleviate Financial Solutions

Martha, We are sorry to hear that you did not have a positive experience with our program. We take your concerns seriously and would like to address them.

After reviewing your account, we found that you completed the mandatory quality assurance call that all our clients must take before enrollment to ensure a basic understanding of our program. During this call, we provide crucial information about our program, including its inner workings and how your credit score may be impacted.

Regarding your concerns about fees, we would like to clarify that according to your signed contractual agreement, a service fee of 25% applies to each settled account. It’s important to note that this fee is not charged upfront and only applies when we have performed and obtained a settlement for you.

From your enrollment in June to your cancellation, our team successfully obtained a settlement for you at a fantastic rate of 45% and sent the creditor 5 out of 12 settlement payments. We applied our service fee because we obtained a settlement for you.

We apologize for your negative experience and want to address your concerns further. Please expect our call soon.

Nov. 21st, 2023

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Andrea Collins Zionsville, IN

Christian provided great customer service, answering all of my questions regarding my latest settlement offer!

10 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Andrea.

Nov. 20th, 2023

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Tammy Petersen San Francisco, CA

He was very informative and took the time to answer my questions completely. Excellent customer service

10 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review and for recognizing the exceptional service provided by our representative! We are grateful for your kind words and delighted to hear about your positive experience with us. Your feedback, Tammy, is greatly appreciated.

Nov. 20th, 2023

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Pat Morgan Mount Holly, NC

Chris was very helpful and informative. I appreciate his patience and kindness to me in this stressful time.

10 months ago

Reply from Alleviate Financial Solutions

We're delighted that Chris handled your call with great patience and care!

If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us, Pat!

Nov. 15th, 2023

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Lore C Winter Springs, FL

Ricardo helped me update my account and corrected some errors. He worked fast and diligently assisted me.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Lore! We appreciate your feedback and are glad to assist you.

Nov. 13th, 2023

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Chevelle Champ Tupelo, MS

The account manager explained and walked me through the process very well. He answered questions about my concerns.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Chevelle! We appreciate your feedback and are glad to assist you.

Nov. 9th, 2023

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Roy Kirk Corpus Christi, TX

They have excellent customer service and do an awesome job of keeping me updated throughout the entire process.

10 months ago

Reply from Alleviate Financial Solutions

Roy, thank you for sharing your positive feedback about our excellent service!

Nov. 6th, 2023