Name: Alleviate Financial Solutions
Rating: 4.9

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Rene' Moore Strawhacker

Maria V was the one we spoke to & she spoke clearly, explained things fully, & answered all questions I had ! Very friendly & helpful

10 months ago

Reply from Alleviate Financial Solutions

Rene', Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 25th, 2023

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Rosa_M V

Love the company and the resources it provides. Definitely feels like a weight off my shoulder after dealing with creditors constantly calling.

11 months ago

Reply from Alleviate Financial Solutions

Rosa,

We are thrilled to hear your great news! We know it can be challenging to handle everything alone, so we're thrilled to offer our assistance and provide resources to make things easier for you. Thank you for sharing your positive experience with us.

Oct. 20th, 2023

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Florence Johnson Chicago, IL

He was knowledgeable very pleasant, helpful , efficient, friendly ( would like to call him a friend ), made me feel better!

11 months ago Edited February 5, 2024

Reply from Alleviate Financial Solutions

Florence,

Thanks so much for your positive review! We're thrilled to have provided great service and greatly appreciate your feedback.

Oct. 17th, 2023

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Carina c. Villa Elk Grove, CA

Spoke to Andrea this morning and explained to me the contents of the Welcome Packet guide and answers my question in a slow and. Calm manner.

11 months ago

Reply from Alleviate Financial Solutions

Carina,

Thank you so much for taking the time out of your day to share your thoughts! We really appreciate your kind words and are happy to hear that our rep took the time to address your concerns with a great deal of patience and care.

Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We look forward to your journey.

Oct. 16th, 2023

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Darlene Szyperski

Joseph was very helpful and explained things a way that I understood. He was kind and pleasant to talk to thank you so much!

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Darlene.

Oct. 13th, 2023

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Donald Robinson Jr Charlotte, NC

I would use Alleviate finance again for all credit card use they help me out a lot. I give them a very good excellent rating.

11 months ago

Reply from Alleviate Financial Solutions

Donald,

We're pleased to hear that we've been a great help. Thank you so much for your excellent rating! We appreciate you taking the time to share your thoughts.

Thank you for your support and for trusting us to resolve your debt.

Oct. 13th, 2023

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Suzanne Alarcon

I cannot provide an accurate rating since I am in the beginning of this process. Everyone I have dealt with has been polite & knowledgeable with one issue of no follow through.

11 months ago

Reply from Alleviate Financial Solutions

Suzanne, thank you so much for taking the time to share your thoughts! We greatly appreciate your feedback.

Oct. 12th, 2023

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Barry Hendrickson

Andy was very generous with her time spent with me to help me find a solution for my financial situation. I appreciate that.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Barry. We appreciate you taking the time to share your thoughts.

Oct. 12th, 2023

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Lee Coble Oakdale, CA

I want to commend, Sam K, who was an excellent representative. Sam was very kind, patient and supportive during our conversation.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Lee.

Oct. 11th, 2023

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Eutimia Jimenez (Thumper) Hayward, CA

Edward took his time too discuss and explain. He was taking his time and making sure that I understood what he was saying and not just talking.

11 months ago

Reply from Alleviate Financial Solutions

Eutimia, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to explain the program with a great deal of patience and care. Thank you again for your support and for choosing our company.

Oct. 10th, 2023

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Teresa Brzoza Schenectady, NY

Agent was professional and pleasant on the phone. Explained updates to my account. And answered my questions with a collection letter I received.

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Teresa.

Oct. 10th, 2023

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E C Burks CA

Hello Diamond, Thank you for your great service. You were very helpful in explaining your program to me and better helping me understand the portal.

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 9th, 2023

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Derek Higdon Shepherdsville, KY

Very scared being in debt but finally received the explanations and next steps to move on with my life. So glad I was able to enroll with alleviate

11 months ago

Reply from Alleviate Financial Solutions

Derek, Welcome you to the Alleviate family, and congratulations on taking your first step toward financial stability! We understand how scary debt may be, but rest assured we will be here every step of the way. Should you ever have any questions or concerns, please feel free to give us a call so we may address them.

We're glad you're here! Thank you for your support and for choosing our company.

Oct. 9th, 2023

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steve mooers

Very knowledgeable about the correct course of action and I feel they are as committed to solving the issue as much as I am

11 months ago

Reply from Alleviate Financial Solutions

Steve, thanks so much for sharing your thoughts! We're so glad that you feel that way because we are definitely committed to helping you resolve your debts to help you obtain financial stability. Congratulations on taking the first step! We truly appreciate your feedback.

Oct. 9th, 2023

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rodica carjan Boardman, OR

Very professional, friendly and supportive, a good team work. I’m very thankful for the help I’m getting to achieve my financial freedom.

11 months ago

Reply from Alleviate Financial Solutions

Rodica, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We are so thankful for your kind words and are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Frank Marzovilla West Babylon, NY

Did a great job explaining and updating all the information. Answered all of my questions and concerns. Very informative, polite and courteous.

11 months ago

Reply from Alleviate Financial Solutions

Frank, Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear that you had a positive experience with our rep. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Pauline Perez Tampa, FL

Amanda F was so professional and thorough! I absolutely loved her customer support. I would love to have her on a regular basis!

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Pauline. Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 6th, 2023

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Cheri Brock Oklahoma City, OK

I spoke with Jorge. He was very polite & explained everything to me. The best customer service I've had in a long time. Keep up the good work.

11 months ago

Reply from Alleviate Financial Solutions

Cheri, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated.

Sep. 28th, 2023

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Michael Lathrop

It’s really nice to have customer service, efficient and expedite all the processes involved in. I sincerely appreciate it! Thank you

11 months ago Edited April 8, 2024

Reply from Alleviate Financial Solutions

Michael,

First and foremost, thank you for your service! We appreciate you and we're so grateful you chose us to resolve your debt.

Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you have had a positive experience overall. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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andrea Richards

I like that Andrea, tried her very best to explain about, what to expect from the companies ; during the time when i stopped making payments.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Andrea.

Sep. 27th, 2023

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Ercelia Cantu Lubbock, TX

Alleviate is great, I appreciate all the help. I just have to much money leaving my bank account and not enough money coming in

11 months ago

Reply from Alleviate Financial Solutions

Ercelia,

Thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated, and we'll always be here should you need our services. We truly wish you the best.

Sep. 27th, 2023

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Ginger Lane Oklahoma City, OK

I am excited to start the program and and see a light at the end of the tunnel. Chris was great as well as Drew and Jenny

11 months ago

Reply from Alleviate Financial Solutions

Welcome Ginger!

Thank you so much for taking the time out of your day to leave a review and recognizing our team for a job well done! Your feedback is greatly appreciated and we are grateful that you chose us to help resolve your debt.

Sep. 27th, 2023

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Jimmy Lee Causey Phoenix, AZ

My opinion on Bill is he was very informative and detailed in his response to my need. Also Bill provide additional contact phone numbers.

11 months ago

Reply from Alleviate Financial Solutions

Jimmy, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Devon Acosta Tavares, FL

Ervin, listen to my issues then, he gave me great advice. With is exuberant energy I hope he goes far in his career ☀️

11 months ago

Reply from Alleviate Financial Solutions

Devon, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Beth Lowe Woodway, TX

Love working with all the agents. They are so understanding and make sure I understand each process! Glad I made this decision!

11 months ago

Reply from Alleviate Financial Solutions

Beth, thank you so much for your kind words! We are so appreciative of your feedback and we're glad you're here too!

Sep. 26th, 2023

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Melwood Davis

Rick was very helpful and had answers to all my questions. He was very thoughtful and went through everything I needed to know. I truly appreciate all his help.

5 months ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Melwood! We appreciate your kind words and are happy that Rick took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Donna Kelberer

My experience with Alleviate Financial Solutions and Julio J C was very informative. He eased my stress and answered a lot of questions. He had wonderful customer service.

8 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Donna! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 3rd, 2024

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Dee Reitman Santa Cruz, CA

Michael was very patient and very thorough and explained everything from how the program works, to my responsibilities. I really appreciate his diligence and patience.

11 months ago

Reply from Alleviate Financial Solutions

Dee, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Emma Staton Alexandria, VA

I like Astrid’s warm sincere personality. She very polite and courteous and listened to my concerns. I knew she would follow through on what we discussed about my account

11 months ago

Reply from Alleviate Financial Solutions

Emma, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Roberto Carrillo Pharr, TX

I have been working with you all for several years now, and you have been a great help and it seams like I’m a couple of months from graduating from the program

1 year ago

Reply from Alleviate Financial Solutions

Roberto, congratulations on all the progress you've made so far! Thank you so much for taking the time out of your day to share your thoughts and review! We greatly appreciate your feedback.

Sep. 19th, 2023

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Louis Tash Austin, TX

So far, they have answered all of my needs. They’ve been friendly, courteous, taking care of any legal issues quickly. I believe they have the clients interest at heart.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a kind review! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 19th, 2023

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Joyce Goodall

Joe was so very helpful and patient with my many questions ‼️ He was so knowledgeable and thoughtful so thankful that I got to deal with him .👏🏼👏🏼

1 year ago

Reply from Alleviate Financial Solutions

Joyce, thank you so much for your kind words and for recognizing our rep on a job well done! We're greatly appreciative of your feedback, and we're pleased to have provided great service.

Sep. 15th, 2023

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M Taylor Venice, FL

They have misappropriated my money. Statements show they were paying Veritas Legal each month, then I received a court summons and Veritas said my account had been closed 7/18/2022 due to no payment. They have paid just over 5k to my accounts and paid themselves over 7k. I'm still trying to get answers and my money paid back. Alleviate is a VERY dishonest company. They have put me through so much stress, especially with having to show up at court without representation. The judge was even stunned by this. The court date was 7/6/2023. Alleviate keeps giving me the run around. NOT HAPPY!

1 year ago

Reply from Alleviate Financial Solutions

Hello Merri, We sincerely apologize for the negative experience that you had, and we thank you for the honest review. We are currently investigating your case and we will be in contact with you soon. Kindly be on the lookout for our call.

Sep. 15th, 2023

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Michael Caballero Galveston, TX

Ms. E was very helpful and informative. She explained everything about my accounts as well as some tips and pointers on how to increase the funds in my account.

1 year ago

Reply from Alleviate Financial Solutions

Thanks for your review and for recognizing our rep on a hob well done, Michael!

Sep. 15th, 2023

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Thomas Wall Lexington, TX

Like the friendly staff and everyones willing to help. Spoke with Ottmar who helped me in a timely manner and ensured all my questions were answered.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review, Thomas! We greatly appreciate your feedback.

Sep. 15th, 2023

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ReGina Simo St Louis, MO

They have been a pleasure to work with and have made it less stressful. They stay in touch and communicate very well. Every rep I have ever talked to has been great.

1 year ago

Reply from Alleviate Financial Solutions

Regina, thank you so much for your glowing review! We greatly appreciate your feedback and we're pleased to have provided great service.

Sep. 15th, 2023

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Mario Naperi Fayetteville, NC

I like how ms andrea e explains to me everything in a rightful and professional manner. Thank you ms andrea for your great explanation. appreciate it much.

1 year ago

Reply from Alleviate Financial Solutions

Mario, thank you so much for your review and recognizing our rep on a job well done!

Sep. 15th, 2023

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Paula Herbert Jacksonville, FL

Your Account Representative Chasanique M was very professional and it was a true pleasure dealing with her concerning your comany's assistance in getting me debt free.

1 year ago

Reply from Alleviate Financial Solutions

Paula, thank you so much for sharing your thoughts and for recognizing our rep on a job well done!

Sep. 14th, 2023

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Jerry McKay Davison, MI

I spoke with Juan today about My account status and I was pleased with the results so far. Everything was explained to Me in detail. Thank-You Again Juan!

1 year ago

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Michael Musteen Bentonville, AR

They have been very helpful with helping to settle my debts. The payments I'm making to them to pay off my super high interest loans has saved lots of money per month.

1 year ago

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Olga Dubil Los Angeles, CA

Joarsy was wonderful in helping me resolve my situation which was done beautiful. He is a wonderful asset to the company. We resolved all of my issues and concerns

1 year ago

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Lorenzo Tejada Danvers, MA

Felix G was really helpful today, he addressed all my concerns and was able to explained to me the process once a settlement is finalized. Thank you Felix, you are excellent.

1 year ago

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John

Astrid, was polite, quick and thorough. Frankly though I think each and every member of alleviates staff fits these categories God bless you all and thank you

1 year ago

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debby bower Laguna Niguel, CA

Norman G with Alleviate Financial Solutions was a great help going over my account details and options for flexibility in payments. I highly recommend Alleviate.

1 year ago

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Karen Felton Lenoir, NC

Roxanne G was professional, helpful, and answered my questions. She thoroughly went over the Welcome Packet information with me and made my call with her very positive.

1 year ago

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Carlos nieves Kings Mountain, NC

Mr. R was very professional it was very knowledgeable on the subject explain to me everything with time patient . So Far I’m please with everything.

1 year ago

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Jean-Valvert Perard Anna, TX

I was able to manage my debt with Alleviate Financial Solutions and breath from those credit card debt. I'm paying off all my debt in a few weeks, and I'm super excited.

1 year ago

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Patti Kirk Fresno, CA

The customer service is very good. They will help you understand your account and all the fees until it makes sense to you. My customer service rep was very friendly and help me understand my account fully.

1 year ago Edited September 12, 2023

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Tracy Miser Kansas City, MO

My experience working with Joarsy was Very reassuring. I feel better about my situation knowing that I have people on my side to help . Thank you so much .

1 year ago

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Naomi Johnson Springfield, MA

You took the time to call back to see if you can help me. Some of the questions ask, I really don't know if my answer was right because my memory is not that great

1 year ago Edited November 3, 2023