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Alleviate Financial Solutions

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7.8

Overall Score

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Beverly Bennett Rochester, NY

Rick (Ricardo M) even expresses empathy along with encouraging experience to assist me along my Financial Harship Path with Allevate Solutions.

6 months ago

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Reply from Alleviate Financial Solutions

Beverly, I am so glad to know that you had a positive experience with our representative! We value empathy as one of our core values and it's great to see that it was reflected in the experience you had with us. Thank you for your kind words and your feedback. We truly appreciate it.

Nov. 1st, 2023

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Jimmy Helton Corbin, KY

Arianna P was very helpful and polite and explained everything I need to know and she was the best in customer service I have ever talked too

6 months ago

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Reply from Alleviate Financial Solutions

Jimmy, I am so glad to know that you had a positive experience with our representative and that you found our service great! We value service as one of our core values and it's great to see that it was reflected in the experience you had with us. Thank you for your kind words and your feedback, we truly appreciate it.

Oct. 30th, 2023

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cliff swain Bellevue, NE

Michael L talk with me about the process I have to go through. He explained everything so good that I had no questions. Thank.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Cliff.

Oct. 27th, 2023

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Pamela Lynn Fiakas Scottsdale, AZ

Thank you Diamond for being so kind to me. You had a nice kind demeanor and voice. Thank you for being so thorough and knowledgeable.

6 months ago

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Reply from Alleviate Financial Solutions

Pamela, Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 26th, 2023

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Holly Graham San Jose, CA

Liz was very kind, courteous and informative. She allied me to increase my deposit amount and did it quick and efficiently.

6 months ago

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Reply from Alleviate Financial Solutions

Holly,

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Oct. 26th, 2023

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Monica Edwards Columbus, MS

Mr. G was very professional during my interaction with him ! He was very patient and helpful throughout the entire process! Great customer service!

6 months ago

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Reply from Alleviate Financial Solutions

Monica,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 25th, 2023

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Moises Rodriguez Oakland, CA

I will leave an updated review to this program when everything is settled. For the most part everything has been going according to schedule

6 months ago

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Reply from Alleviate Financial Solutions

Thanks for taking the time to share your thoughts, Moises!

We're glad everything has gone according to schedule, and we appreciate your feedback.

Oct. 25th, 2023

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Rene' Moore Strawhacker

Maria V was the one we spoke to & she spoke clearly, explained things fully, & answered all questions I had ! Very friendly & helpful

6 months ago

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Reply from Alleviate Financial Solutions

Rene', Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 25th, 2023

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Rosa_M V

Love the company and the resources it provides. Definitely feels like a weight off my shoulder after dealing with creditors constantly calling.

6 months ago

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Reply from Alleviate Financial Solutions

Rosa,

We are thrilled to hear your great news! We know it can be challenging to handle everything alone, so we're thrilled to offer our assistance and provide resources to make things easier for you. Thank you for sharing your positive experience with us.

Oct. 20th, 2023

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Florence Johnson Chicago, IL

He was knowledgeable very pleasant, helpful , efficient, friendly ( would like to call him a friend ), made me feel better!

6 months ago Edited February 5, 2024

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Reply from Alleviate Financial Solutions

Florence,

Thanks so much for your positive review! We're thrilled to have provided great service and greatly appreciate your feedback.

Oct. 17th, 2023

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Carina c. Villa Elk Grove, CA

Spoke to Andrea this morning and explained to me the contents of the Welcome Packet guide and answers my question in a slow and. Calm manner.

6 months ago

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Reply from Alleviate Financial Solutions

Carina,

Thank you so much for taking the time out of your day to share your thoughts! We really appreciate your kind words and are happy to hear that our rep took the time to address your concerns with a great deal of patience and care.

Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We look forward to your journey.

Oct. 16th, 2023

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Darlene Szyperski

Joseph was very helpful and explained things a way that I understood. He was kind and pleasant to talk to thank you so much!

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Darlene.

Oct. 13th, 2023

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Donald Robinson Jr Charlotte, NC

I would use Alleviate finance again for all credit card use they help me out a lot. I give them a very good excellent rating.

6 months ago

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Reply from Alleviate Financial Solutions

Donald,

We're pleased to hear that we've been a great help. Thank you so much for your excellent rating! We appreciate you taking the time to share your thoughts.

Thank you for your support and for trusting us to resolve your debt.

Oct. 13th, 2023

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Suzanne Alarcon

I cannot provide an accurate rating since I am in the beginning of this process. Everyone I have dealt with has been polite & knowledgeable with one issue of no follow through.

7 months ago

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Reply from Alleviate Financial Solutions

Suzanne, thank you so much for taking the time to share your thoughts! We greatly appreciate your feedback.

Oct. 12th, 2023

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Barry Hendrickson

Andy was very generous with her time spent with me to help me find a solution for my financial situation. I appreciate that.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Barry. We appreciate you taking the time to share your thoughts.

Oct. 12th, 2023

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Lee Coble Oakdale, CA

I want to commend, Sam K, who was an excellent representative. Sam was very kind, patient and supportive during our conversation.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Lee.

Oct. 11th, 2023

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Eutimia Jimenez (Thumper) Hayward, CA

Edward took his time too discuss and explain. He was taking his time and making sure that I understood what he was saying and not just talking.

7 months ago

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Reply from Alleviate Financial Solutions

Eutimia, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to explain the program with a great deal of patience and care. Thank you again for your support and for choosing our company.

Oct. 10th, 2023

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Patty Stewart TX

Willingness and patience answering my questions. This has so far been a very smooth process and I really appreciate their professionalism.

7 months ago

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Reply from Alleviate Financial Solutions

Patty, Thank you so much for taking the time out of your day to share your thoughts. We're delighted to hear that the process is starting smoothly. Should you ever have any concerns or questions, please feel free to give us a call so we can address them. Thank you again for your feedback.

Oct. 10th, 2023

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Teresa Brzoza Schenectady, NY

Agent was professional and pleasant on the phone. Explained updates to my account. And answered my questions with a collection letter I received.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Teresa.

Oct. 10th, 2023

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E C Burks CA

Hello Diamond, Thank you for your great service. You were very helpful in explaining your program to me and better helping me understand the portal.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 9th, 2023

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Derek Higdon Shepherdsville, KY

Very scared being in debt but finally received the explanations and next steps to move on with my life. So glad I was able to enroll with alleviate

7 months ago

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Reply from Alleviate Financial Solutions

Derek, Welcome you to the Alleviate family, and congratulations on taking your first step toward financial stability! We understand how scary debt may be, but rest assured we will be here every step of the way. Should you ever have any questions or concerns, please feel free to give us a call so we may address them.

We're glad you're here! Thank you for your support and for choosing our company.

Oct. 9th, 2023

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steve mooers

Very knowledgeable about the correct course of action and I feel they are as committed to solving the issue as much as I am

7 months ago

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Reply from Alleviate Financial Solutions

Steve, thanks so much for sharing your thoughts! We're so glad that you feel that way because we are definitely committed to helping you resolve your debts to help you obtain financial stability. Congratulations on taking the first step! We truly appreciate your feedback.

Oct. 9th, 2023

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rodica carjan Boardman, OR

Very professional, friendly and supportive, a good team work. I’m very thankful for the help I’m getting to achieve my financial freedom.

7 months ago

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Reply from Alleviate Financial Solutions

Rodica, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We are so thankful for your kind words and are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Frank Marzovilla West Babylon, NY

Did a great job explaining and updating all the information. Answered all of my questions and concerns. Very informative, polite and courteous.

7 months ago

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Reply from Alleviate Financial Solutions

Frank, Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear that you had a positive experience with our rep. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Pauline Perez Tampa, FL

Amanda F was so professional and thorough! I absolutely loved her customer support. I would love to have her on a regular basis!

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Pauline. Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 6th, 2023

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Cheri Brock Oklahoma City, OK

I spoke with Jorge. He was very polite & explained everything to me. The best customer service I've had in a long time. Keep up the good work.

7 months ago

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Reply from Alleviate Financial Solutions

Cheri, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated.

Sep. 28th, 2023

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Michael Lathrop

It’s really nice to have customer service, efficient and expedite all the processes involved in. I sincerely appreciate it! Thank you

7 months ago Edited April 8, 2024

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Reply from Alleviate Financial Solutions

Michael,

First and foremost, thank you for your service! We appreciate you and we're so grateful you chose us to resolve your debt.

Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you have had a positive experience overall. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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andrea Richards

I like that Andrea, tried her very best to explain about, what to expect from the companies ; during the time when i stopped making payments.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Andrea.

Sep. 27th, 2023

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Ercelia Cantu Lubbock, TX

Alleviate is great, I appreciate all the help. I just have to much money leaving my bank account and not enough money coming in

7 months ago

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Reply from Alleviate Financial Solutions

Ercelia,

Thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated, and we'll always be here should you need our services. We truly wish you the best.

Sep. 27th, 2023

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Ginger Lane Oklahoma City, OK

I am excited to start the program and and see a light at the end of the tunnel. Chris was great as well as Drew and Jenny

7 months ago

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Reply from Alleviate Financial Solutions

Welcome Ginger!

Thank you so much for taking the time out of your day to leave a review and recognizing our team for a job well done! Your feedback is greatly appreciated and we are grateful that you chose us to help resolve your debt.

Sep. 27th, 2023

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Jimmy Lee Causey Phoenix, AZ

My opinion on Bill is he was very informative and detailed in his response to my need. Also Bill provide additional contact phone numbers.

7 months ago

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Reply from Alleviate Financial Solutions

Jimmy, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Devon Acosta Tavares, FL

Ervin, listen to my issues then, he gave me great advice. With is exuberant energy I hope he goes far in his career ☀️

7 months ago

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Reply from Alleviate Financial Solutions

Devon, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Beth Lowe Woodway, TX

Love working with all the agents. They are so understanding and make sure I understand each process! Glad I made this decision!

7 months ago

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Reply from Alleviate Financial Solutions

Beth, thank you so much for your kind words! We are so appreciative of your feedback and we're glad you're here too!

Sep. 26th, 2023

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Janette Dimagiba Pacoima, CA

The customer service was outstanding and very helpful to any of my questions. I am so pleased with the service I received from this business.

7 months ago

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Reply from Alleviate Financial Solutions

Janette, thank you so much for your kind words! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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Nidia Salichs Ballwin, MO

My agent Vidal G was very helpful and he answered all my questions and he put me at ease. Thank you so much for all your help.

7 months ago

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Reply from Alleviate Financial Solutions

Nidia, thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Glenn Pallast Elizabethtown, KY

Very professional and courteous. Answered my question without hesitation and made me feel at ease. I highly recommend this company for peace of mind.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Glenn! We highly appreciate your feedback and your recommendation.

Sep. 15th, 2023

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Pablo Rivero Miami, FL

I am grateful for the conversation I had with Emersson, the explanation was very clear and his help in moving forward in the process.

8 months ago

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Reply from Alleviate Financial Solutions

Pablo, thank you so much for your review and recognizing our rep on a job well done! We're grateful for your feedback.

Sep. 15th, 2023

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Gaye Walton-Price

I called Alleviate today to change my address with them and to provide updated account information. And Andrea E. was so very kind and helpful!

8 months ago Edited April 5, 2024

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Reply from Alleviate Financial Solutions

Gaye, thank you so much for your review and recognizing our rep on a job well done! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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George Bartlett Matthews, NC

The associate was extremely helpful and explained everything to me that I had a question about. She is a great asset to your company

8 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to share your thoughts, George! We truly appreciate your feedback and we will share this with our team.

Sep. 14th, 2023

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David De Armond

Other than me paying you my first installment, I have not seen anything from your company that shows me that your taking my situation seriously, I'M STILL WANTING FOR MY WELCOME PACKAGE, IF YOU CAN'T DO SOMETHING AS EASY AS MAIL ME A LETTER, EXPLAIN TO ME WHY I SHOULD HAVE CONFIDENCE IN YOUR COMANY AT ALL. IM STARTING TO WONDER IF I'VE MADE A MISTAKE ENTRUSTING YOUR COMPANY WITH SOMETHING SO IMPORTANT

8 months ago

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Trent Thompson Fuquay-Varina, NC

Christian was very helpful and very resourceful and knowledgeable and was a pleasure talking to you and I highly recommend you to anybody I know

8 months ago

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Janise Cantrell Indianapolis, IN

I was nervous when I placed my call 8-22-2023. Christian Z made me feel at ease,even though we could not get an account manager to pick up the line.

8 months ago

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Carol Yohe Rancho Palos Verdes, CA

Chris, Was extremely helpful and had great amount of patience. A great person, was so very kind with my financial situation.

8 months ago

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Bonnie littlejohn Omaha, NE

Astrid F was pleasant, helpful, patient. She was respectful and answered my questions in full. She represents Alleviate well.

8 months ago

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Macrina Guzman Fresno, CA

I was provided excellent service they know what they are doing and I am being well taken care of in many areas within the program.

8 months ago

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Doris Panaligan Daggett, MI

The account manager was professional & knowledgeable of the company's financial solutions program. His name is Joarsy-P.

8 months ago

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Jamena Grass Valley, CA

Felix was professional, thorough, he clearly explained everything, he listened, he was very helpful and provided excellent customer service.

8 months ago

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Donna Kelberer

My experience with Alleviate Financial Solutions and Julio J C was very informative. He eased my stress and answered a lot of questions. He had wonderful customer service.

4 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Donna! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 3rd, 2024

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Carlos nieves Kings Mountain, NC

Mr. R was very professional it was very knowledgeable on the subject explain to me everything with time patient . So Far I’m please with everything.

9 months ago

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Jean-Valvert Perard Anna, TX

I was able to manage my debt with Alleviate Financial Solutions and breath from those credit card debt. I'm paying off all my debt in a few weeks, and I'm super excited.

9 months ago