Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Dianne Phillips -Morris Charlotte, NC

The agent was clear with his delivery. It was a good experience

2 months ago

Reply from Alleviate Financial Solutions

We're so glad you had a positive experience and genuinely appreciate your feedback. Thank you for your review, Dianne!

Mar. 13th, 2024

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Oluwaseun Ojo Dallas, TX

Great customer service,he answered all my questions and attended to my concerns.

2 months ago

Reply from Alleviate Financial Solutions

We are delighted to have provided excellent service and are happy to assist you. Thank you for sharing your experience with us, Oluwaseun.

Mar. 8th, 2024

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melody hartwell Ramseur, NC

She answered all my questions and gave me all the contact information.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Melody. Your feedback is greatly appreciated!

Mar. 8th, 2024

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Cathy Crout Birmingham, AL

They are great at explaining the process and have a very positive attitude.

2 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Cathy! We truly appreciate your kind words and are so glad you had a great experience with us.

Mar. 8th, 2024

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Sheila Miller Dallas, TX

Diamond ,was friendly and very helpful in all that I needed.

2 months ago

Reply from Alleviate Financial Solutions

Sheila,

We appreciate you taking the time to review and recognize our representative, Diamond, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 8th, 2024

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BIG COUNTRY Schererville, IN

Very helpful from the beginning. I will be out of debt soon !

2 months ago

Reply from Alleviate Financial Solutions

We are thrilled to hear that you have had a positive experience with the program from the very beginning, and we eagerly anticipate your graduation! We appreciate your confidence in the process and the valuable feedback you have provided. We understand that the program can be stressful at times, and we are grateful that you have persisted despite the challenges and achieved positive outcomes.

Mar. 6th, 2024

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Fiorella Vitale Fort Lauderdale, FL

He is very polite and professional . He explain every detail

2 months ago

Reply from Alleviate Financial Solutions

Fiorella,

Thank you for recognizing our representative's excellent work. Your feedback is much appreciated.

Mar. 5th, 2024

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Terri Cropper Lafayette, IN

I like the monthly calls. Everyone is so kind & understanding.

2 months ago

Reply from Alleviate Financial Solutions

Terri,

We are delighted to know that you have been enjoying our periodic reviews and that we have provided you with a kind and positive experience! Thank you very much for sharing your feedback with us. We genuinely appreciate it, and our support team will be available to assist you with any questions or concerns you may have along the way.

Feb. 28th, 2024

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Ernestine Combo Lindenhurst, NY

Jay was very helpful in helping me with my account thank you Jay

2 months ago

Reply from Alleviate Financial Solutions

We are delighted to have been of assistance, Ernestine! Thank you for taking the time to share your valuable feedback.

Feb. 26th, 2024

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Sarah Anderson Rome, NY

Representative are respectful and explain information clearly

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Sarah. Your feedback is greatly appreciated!

Feb. 26th, 2024

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Debra A Cooper Norwich, NY

Was able to help me with situation and get it to where it helped me.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Debra! We appreciate your feedback and are glad to assist you.

Feb. 23rd, 2024

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Debra Langland IA

Ali was professional and quick service and response from her! Thanks!!

2 months ago

Reply from Alleviate Financial Solutions

Debra,

We appreciate you taking the time to review and recognize our representative, Ali, for her excellent service. Thank you for sharing your positive experience with us!

Feb. 23rd, 2024

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Andrew Feirick

He did a great job making me feel comfortable and content with using Alleviate.

2 months ago

Reply from Alleviate Financial Solutions

Andrew,

We're delighted to hear that you had a positive experience with our representative and that he was able to make you feel comfortable about the program. We want you to know that we are here to support you every step of the way, so please don't hesitate to get in touch with us if you have any questions or concerns.

Feb. 21st, 2024

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Kelly Richardson

Great company, keeps you updated n in touch monthly, great customer service

2 months ago

Reply from Alleviate Financial Solutions

Thank you for your kind words, Kelly! We appreciate your feedback and are delighted to have provided you an excellent experience.

Feb. 20th, 2024

star star star star star

Rob Butcher Mesa, AZ

They have been very helpful. The customer service is excellent.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Rob! We appreciate your feedback and are glad to assist you.

Feb. 16th, 2024

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Classy Flowers Pomona, CA

Very supportive! Went over my account . And helped me with questions I had

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to provide us with your valuable feedback! We are glad to know that you are satisfied with our services and we hope to have the opportunity to serve you again in the near future.

Feb. 15th, 2024

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D. Reed Madison, MS

I like that they take time to explain what’s happening in this process.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for your feedback! Please know we will always be here if you have any concerns or questions throughout your journey.

Feb. 15th, 2024

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Arnold Yeager Temple, TX

He was very clear with his explanations of the program and what to expect

2 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive with us, Arnold!

Feb. 15th, 2024

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Alvin Daniell Hollywood, FL

I am very pleased with the reception I had and would recommend this organization to others.

3 months ago

Reply from Alleviate Financial Solutions

Alvin,

We are ecstatic to hear that you are highly satisfied with the services we provided you and would recommend our company to others! We are grateful for your positive feedback, and it would be our pleasure to assist anyone you refer to us. Thank you for choosing our company and giving us the opportunity to serve you.

Feb. 9th, 2024

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Christian Nelson Manteca, CA

Rick was very nice and professional and was able to take care of my issue fairly quickly.

3 months ago

Reply from Alleviate Financial Solutions

Christian,

Thank you for taking the time to leave a review! We're glad that Rick provided you with a positive and helpful experience. We appreciate your feedback and are here if you need any more help.

Feb. 9th, 2024

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Arthur Araiza

Explain all parts of services to me answered all my questions..about your company.

3 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Arthur. Your feedback is greatly appreciated!

Feb. 8th, 2024

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Iulius Hammond, IN

Andrea A was a person who pleased me in the way she treated me, the consultations and procedures left me satisfied.

3 months ago

Reply from Alleviate Financial Solutions

Lulius,

We are thrilled to hear that Andrea provided you with a positive experience that left you satisfied. Thank you for sharing your thoughts with us. We truly appreciate it!

Feb. 7th, 2024

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Randy Idland Seale, AL

Very informative, Ric answered all my questions and explained everything step by step

3 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your positive experience, Randy.

Feb. 5th, 2024

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Rose

Answered all questions and was very kind to assist me. Thank you Allivate for awesome coworkers

3 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Rose! We appreciate your feedback and are glad to assist you.

Jan. 30th, 2024

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Juan Picon Channelview, TX

Their willingness to help alleviate the problem of debt by communicating with my creditors.

3 months ago

Reply from Alleviate Financial Solutions

We appreciate your feedback and are always happy to help! Thank you for taking the time to share your experience, Juan.

Jan. 30th, 2024

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Andrea Dawkins Lake Worth, FL

Andrea A was great help she explained everything in detail and was very patient with me.

3 months ago

Reply from Alleviate Financial Solutions

Andrea,

We are delighted to hear about your excellent experience with Andrea. We are glad that she handled your case with great care. Thank you so much for your feedback.

Jan. 25th, 2024

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Rosalynn Ross Chicago, IL

Best communication and customer service. They take the time to make sure you understand everything.

3 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Rosalynn! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 24th, 2024

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Mike Cummings Birmingham, AL

Vidal was very helpful and took care of all my concerns. Thanks again Vidal. Janet C

3 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Mike! We appreciate your feedback and are glad to assist you.

Jan. 16th, 2024

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jasmine johnson Vallejo, CA

Joseph was very helpful and he took time to understand my situation and advocate on my behalf. Much appreciated.

4 months ago

Reply from Alleviate Financial Solutions

Jasmine,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Jan. 4th, 2024

star star star star star

Wire Dawg1 Anchorage, AK

Very helpful customer service. Has always been great at communicating with me and keeping me up to date

4 months ago

Reply from Alleviate Financial Solutions

We are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 3rd, 2024

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Lois Cannon

Explained everything with clarity, easy to relate to. Actually gave me a since of relief I haven't had in a while.

4 months ago

Reply from Alleviate Financial Solutions

We greatly appreciate your positive review and are glad our representative was able to ease your mind about the program, Lois! Thank you for your feedback.

Jan. 3rd, 2024

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Laura Inglehart Chandler, AZ

Sara was so so so fantastic!!!! She knew I was getting stressed told me to breathe and it was gonna be ok!!!!

4 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your review with us! We greatly appreciate your kind words about the excellent service provided by our representative, Laura. It's great to hear that you had a positive experience with us. Please know that we are always available to address any concerns or questions you may have during your journey. Once again, thank you for your feedback. It means a lot to us!

Jan. 3rd, 2024

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Bama 31004

Julio was extremely helpful throughout this process. I feel even better about my decision after talking to him.

4 months ago

Reply from Alleviate Financial Solutions

We're so glad to know of your wonderful experience and that Julio was able to ease your concerns. Thank you so much for taking the time to leave a review. We truly appreciate it!

Dec. 22nd, 2023

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Susan Jones Garden Grove, CA

Rick was very helpful with my concerns. I am very hopeful that this will be a great relationship between myself and Alleviate Financial Solutions.

4 months ago

Reply from Alleviate Financial Solutions

Susan,

We're delighted you had a positive experience, and Rick addressed your questions! We're grateful you chose our business and will always be happy to help. If you have any questions or concerns while on your journey, please don't hesitate to contact us. Thanks for your feedback!

Dec. 22nd, 2023

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Lakisha Tatum Chicago, IL

Great company. Very easy to navigate and understand. Everyone is extremely nice and knowledgeable. Simply the best!!!

4 months ago

Reply from Alleviate Financial Solutions

It's great to hear that you had a positive experience, Lakisha! We appreciate you taking the time to leave a review. If you have any questions during your journey, please don't hesitate to call us. Thank you for your valuable feedback!

Dec. 22nd, 2023

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Darlene Garcia Fontana, CA

The customer agent answered my question in a timely manner. She was able to help me with my issue right away.

4 months ago

Reply from Alleviate Financial Solutions

We're so glad to be of assistance, Darlene! Thank you for sharing your positive experience with us by leaving a review. We greatly appreciate it!

Dec. 14th, 2023

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Tina Smith Memphis, TN

My representative was very knowledgeable and helpful in explaining my welcome packet and my responsibilities

4 months ago

Reply from Alleviate Financial Solutions

Tina,

We are thrilled that our rep provided you with a positive experience! Thank you for taking the time to share your feedback with us and for being open about your experience. Your feedback is valuable to us, and we are happy to welcome you to the Alleviate family. Congratulations on taking the first step towards achieving financial stability!

Dec. 14th, 2023

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Luis Hernandez

The representative that help me was a great help and excellent service and answered all my questions,

5 months ago Edited March 29, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Luis!

Dec. 6th, 2023

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Martha Slack Louisville, KY

If I could give a zero I would. They mislead you and don’t explain the information up front . Your credit is screwed and all your money goes to their fees . I want all my “recorded calls pulled and played .” I was lied to and heated . Please due your due diligence and stay away from Allieviate

5 months ago

Reply from Alleviate Financial Solutions

Martha, We are sorry to hear that you did not have a positive experience with our program. We take your concerns seriously and would like to address them.

After reviewing your account, we found that you completed the mandatory quality assurance call that all our clients must take before enrollment to ensure a basic understanding of our program. During this call, we provide crucial information about our program, including its inner workings and how your credit score may be impacted.

Regarding your concerns about fees, we would like to clarify that according to your signed contractual agreement, a service fee of 25% applies to each settled account. It’s important to note that this fee is not charged upfront and only applies when we have performed and obtained a settlement for you.

From your enrollment in June to your cancellation, our team successfully obtained a settlement for you at a fantastic rate of 45% and sent the creditor 5 out of 12 settlement payments. We applied our service fee because we obtained a settlement for you.

We apologize for your negative experience and want to address your concerns further. Please expect our call soon.

Nov. 21st, 2023

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Andrea Collins Zionsville, IN

Christian provided great customer service, answering all of my questions regarding my latest settlement offer!

5 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Andrea.

Nov. 20th, 2023

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Tammy Petersen San Francisco, CA

He was very informative and took the time to answer my questions completely. Excellent customer service

5 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review and for recognizing the exceptional service provided by our representative! We are grateful for your kind words and delighted to hear about your positive experience with us. Your feedback, Tammy, is greatly appreciated.

Nov. 20th, 2023

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Pat Morgan Mount Holly, NC

Chris was very helpful and informative. I appreciate his patience and kindness to me in this stressful time.

5 months ago

Reply from Alleviate Financial Solutions

We're delighted that Chris handled your call with great patience and care!

If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us, Pat!

Nov. 15th, 2023

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DOROTHY M GARAGE

Ellen V was my customer representative helping me through this financial mess. I now have a better understanding of what is going to happen.

6 months ago

Reply from Alleviate Financial Solutions

We're glad that Ellen provided clarity. Thank you for your review, Dorothy!

Nov. 13th, 2023

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Nathan James

I like Felix G Mr G was very polite very active about doing his job and very helpful with my situation I like the experience with Felix G thank you for allowing me to speak about my call today in my situation thank you

6 months ago

Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with our representative Nathan! Thank you for taking the time to leave a review, we greatly appreciate your kind words.

Nov. 13th, 2023

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Lauren Cartwright Upper Marlboro, MD

Arianna P was absolutely wonderful to work with. She helped me understand the program and was attentive to my questions and concerns.

6 months ago

Reply from Alleviate Financial Solutions

Thank you, Lauren, for sharing your thoughts with us! We appreciate your kind words and are thrilled to hear about your wonderful experience with Arianna.

Nov. 8th, 2023

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Estes Daugherty Joplin, MO

Working with Wilson was very positive. He was able to update things as well as address a concen i had. Wilson, get yourself a cat!! :D

6 months ago

Reply from Alleviate Financial Solutions

Estes,

We are delighted to learn that Wilson has taken care of your concerns with utmost attention.

Thank you for taking the time to leave a review and sharing your positive experience with us. Your feedback is valuable to us, and we appreciate it.

Nov. 7th, 2023

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Jaime

Ellen V was professional in explaining the process of becoming deft free, I appreciated her professionalism Thanks Ellen.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Jaime! We appreciate your feedback and are glad to assist you.

Nov. 6th, 2023

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Edith Jenkins Lancaster, TX

Jay was awesome and very understanding about his work and made me understanding it well. Thanks it was very nice speaking with you.

6 months ago

Reply from Alleviate Financial Solutions

Edith,

We are thrilled to hear about your positive experience with our representative! Thank you for taking the time to share your feedback and leave a positive review. We greatly appreciate it.

Nov. 6th, 2023

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Holly Dickinson Flushing, MI

Bianca was pleasant to work with, the discussion was on point, and the call was quick. I highly recommend Alleviate Financial Solutions.

6 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Holly.

Nov. 2nd, 2023

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Pamela Currie Durham, NC

Very courteous and professional. Jorge was eager to assist me with my bank drafting problem. Highly recommend this company.

6 months ago

Reply from Alleviate Financial Solutions

Pamela,

Thank you for your review and recommendation, and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Nov. 2nd, 2023