Name: Alleviate Financial Solutions
Rating: 4.9

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oswald cockrell Anchorage, AK

Spoke with Jay this morning and he did an excellent job reviewing my progress and answering my questions.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Oswald.

Oct. 30th, 2023

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Larry E Fancher Plainfield, IN

The person who call to go over the welcome packet was very nice and did a great job giving me all the information.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Larry! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 27th, 2023

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Travis Miller Spring Hill, FL

They are honest and informative and they are professional at best especially the agent I talked with tonight

10 months ago Edited November 20, 2023

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Travis. We're thrilled to hear that our representative was able to address your concerns with ease. Your feedback is greatly appreciated!

Please don't hesitate to reach out if you have any further questions or concerns.

Oct. 27th, 2023

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Kara Kelly Buffalo, NY

the staff is always super friendly and super accommodating with any needs i have. definitely recommend

10 months ago

Reply from Alleviate Financial Solutions

Kara, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 26th, 2023

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Brenda Leticia Salgado Phoenix, AZ

Loved working with Alleviate Financial, they are courteous, professional and have exceeded my expectations

10 months ago

Reply from Alleviate Financial Solutions

Brenda,

We're thrilled to have exceeded your expectations! Thank you for sharing your positive experience with us. We appreciate your kind words and look forward to being part of your journey towards a brighter financial future.

Oct. 26th, 2023

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Otis Greer Mulga, AL

The patience and the time took to explain the information and making sure I understood the assurance given.

10 months ago

Reply from Alleviate Financial Solutions

Otis,

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Oct. 24th, 2023

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David Boling Sierra Vista, AZ

Ricardo was extremely helpful and friendly. We completed the call and got extra tasks done in a timely manner.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, David.

Oct. 23rd, 2023

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MacKenzie Griffith Baltimore, MD

Always helpful and takes the time to explain next steps and answers all questions. Love the program. A life saver!

11 months ago

Reply from Alleviate Financial Solutions

MacKenzie,

We are delighted to hear that you have had a great experience with us! Thank you for taking the time to share your positive feedback. Your comments mean a lot to us, and we are grateful that you chose us to help you resolve your debt.

Oct. 19th, 2023

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Nicholas Hall Bellevue, NE

Customer service was quick, easy to understand, and to the point. All questions I had were answered thoroughly.

11 months ago Edited February 12, 2024

Reply from Alleviate Financial Solutions

Thanks for taking the time to share your thoughts, Nicholas!

Oct. 17th, 2023

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Darryl Milliner New York, NY

Amanda A has Exceptional Financial Customer Service Skills as a result: Peace of Mind for the Client ! Darryl M

11 months ago

Reply from Alleviate Financial Solutions

Darryl,

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 16th, 2023

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Jessenicia Capell Mobile, AL

Estuardo C was a great service provider. He was patient, informative, and understanding of my needs.

11 months ago

Reply from Alleviate Financial Solutions

Jessenicia,

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 12th, 2023

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Wilma M Arias LA

The customer service and assistance with my accounts is excellent. Ottmar E has great customer service.

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a well-done job! It was so kind of you to share your experience, Wilma.

Oct. 11th, 2023

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deborah makris Arcadia, FL

Diamond was very informative and pleasant. This is not an easy thing for me to do and she made it very easy.

11 months ago

Reply from Alleviate Financial Solutions

Deborah,

Thank you so much for taking the time to review our service and for acknowledging the great job done by our representative! We are thrilled to hear that you had a positive experience with us and we truly appreciate your kind words.

We understand that resolving debt can be a challenging task, requiring dedication and patience. We are glad that you took your first step towards financial stability by choosing us to help you. Thank you for your support and for trusting us to assist you in your journey towards a debt-free life.

Oct. 10th, 2023

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Bea IA

So pleased with Alleviate. They have been so helpful and friendly. Thankful I was introduced to this company.

11 months ago

Reply from Alleviate Financial Solutions

Bea, Thank you so much for taking the time to leave a positive review! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. We're thankful for your feedback and business.

Oct. 10th, 2023

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Christie Soseeah Phoenix, AZ

Answered all my questions and provided me with information and contact information if I needed it for the future.

11 months ago

Reply from Alleviate Financial Solutions

Christie, thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Oct. 4th, 2023

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Christopher Thomas California, MD

The fact that they said it would take about four months to get a response was correct and I did get a call

11 months ago

Reply from Alleviate Financial Solutions

Christopher, thank you so much for taking the time out of your day to leave a review! We're glad we were able to obtain a settlement within the first 4 months as we generally project it may take 4-6 months. Congratulations! Thank you again for your support and for choosing our company.

Oct. 4th, 2023

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Crystal Jaquay Detroit, MI

I was much more confident in the program and what I need to do to be success after talking to my customer service rep

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to leave us a positive review, Crystal! We're so glad that our rep left you feeling secure and informed. Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 3rd, 2023

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rodolfo vasquez Placentia, CA

Thank You Michael, Had a great and easy experience with the process and everything was explained perfectly!

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Rodolfo.

Sep. 27th, 2023

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Carlos plascencia martinez

I regret getting in to this program with Alliviate, I was told in the beginnig that after 6 or 7 months I can get a finance to pay off my accounts and then they told me that I dont qualify....of course after 7 months of not paying the creditors my score went down so how can I qualify?

11 months ago

Reply from Alleviate Financial Solutions

Carlos,

Thank you so much for taking the time to leave a review and sharing your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We apologize for any inconvenience we may have caused and would like to address your concerns.

We do offer a loan option through our partnered lenders for clients who live in fundable states. After 6 consecutive monthly payments, you are eligible to apply for the loan.

We completely understand how frustrating it can be when things don't go as planned, especially when it comes to finances. However, you can always re-apply in the future, and our finance team will reach out to you again when you become eligible.

It's important to note that our lenders have their own qualifications for loan approval, and credit isn't the only determining factor. They also take into consideration your debt-to-income ratio, income, and on-time payments outside of the program.

Once again, we're sorry for any inconvenience we may have caused you, Carlos. We appreciate your feedback and are committed to improving our communication and services based on your insights.

Sep. 28th, 2023

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Phuc Nguyen

The agent I was talking too she is very supportive and understanding about my hardship! Moment like that really help me enough I smile

2 months ago

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Janette Dimagiba Pacoima, CA

The customer service was outstanding and very helpful to any of my questions. I am so pleased with the service I received from this business.

1 year ago

Reply from Alleviate Financial Solutions

Janette, thank you so much for your kind words! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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Nidia Salichs Ballwin, MO

My agent Vidal G was very helpful and he answered all my questions and he put me at ease. Thank you so much for all your help.

1 year ago

Reply from Alleviate Financial Solutions

Nidia, thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Glenn Pallast Elizabethtown, KY

Very professional and courteous. Answered my question without hesitation and made me feel at ease. I highly recommend this company for peace of mind.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Glenn! We highly appreciate your feedback and your recommendation.

Sep. 15th, 2023

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Pablo Rivero Miami, FL

I am grateful for the conversation I had with Emersson, the explanation was very clear and his help in moving forward in the process.

1 year ago

Reply from Alleviate Financial Solutions

Pablo, thank you so much for your review and recognizing our rep on a job well done! We're grateful for your feedback.

Sep. 15th, 2023

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Gaye Walton-Price

I called Alleviate today to change my address with them and to provide updated account information. And Andrea E. was so very kind and helpful!

1 year ago Edited April 5, 2024

Reply from Alleviate Financial Solutions

Gaye, thank you so much for your review and recognizing our rep on a job well done! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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George Bartlett Matthews, NC

The associate was extremely helpful and explained everything to me that I had a question about. She is a great asset to your company

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to share your thoughts, George! We truly appreciate your feedback and we will share this with our team.

Sep. 14th, 2023

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David De Armond

Other than me paying you my first installment, I have not seen anything from your company that shows me that your taking my situation seriously, I'M STILL WANTING FOR MY WELCOME PACKAGE, IF YOU CAN'T DO SOMETHING AS EASY AS MAIL ME A LETTER, EXPLAIN TO ME WHY I SHOULD HAVE CONFIDENCE IN YOUR COMANY AT ALL. IM STARTING TO WONDER IF I'VE MADE A MISTAKE ENTRUSTING YOUR COMPANY WITH SOMETHING SO IMPORTANT

1 year ago

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Trent Thompson Fuquay-Varina, NC

Christian was very helpful and very resourceful and knowledgeable and was a pleasure talking to you and I highly recommend you to anybody I know

1 year ago

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Janise Cantrell Indianapolis, IN

I was nervous when I placed my call 8-22-2023. Christian Z made me feel at ease,even though we could not get an account manager to pick up the line.

1 year ago

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Carol Yohe Rancho Palos Verdes, CA

Chris, Was extremely helpful and had great amount of patience. A great person, was so very kind with my financial situation.

1 year ago

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Bonnie littlejohn Omaha, NE

Astrid F was pleasant, helpful, patient. She was respectful and answered my questions in full. She represents Alleviate well.

1 year ago

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Macrina Guzman Fresno, CA

I was provided excellent service they know what they are doing and I am being well taken care of in many areas within the program.

1 year ago

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Doris Panaligan Daggett, MI

The account manager was professional & knowledgeable of the company's financial solutions program. His name is Joarsy-P.

1 year ago

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Jamena Grass Valley, CA

Felix was professional, thorough, he clearly explained everything, he listened, he was very helpful and provided excellent customer service.

1 year ago

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Jesse Chaco Austin, TX

Joseph K was very knowledgeable and took immediate action in addressing my issues and acted quickly to resolve them. Great experience!!!

1 year ago

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Roberto Reyes

Everyone I have dealt with at Alleviate Financial has been very professional and courteous. I have been very pleased with their services.

1 year ago

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Christian Castillo Head of Westport, MA

Rick is a pleasure to work with. Your company is lucky to have him as an employee. I’m so happy I’m in this program.

1 year ago

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Debra H. St Louis, MO

Very professional and answered all my questions. The information she shared with me about my account enforced my confidence in your company.

1 year ago Edited November 2, 2023

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Dayna Conow Lincoln, NE

Very friendly and knowledgeable. It gives me hope for the future and also confidence i made the right decision. Thanks Dayna C.

1 year ago

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Steve Ceka

Spoke with Jay today and over my welcome packet, he was very thorough. Excellent costumer service and very professional. Thank you Jay.

1 year ago

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Kaythern Eller Skiatook, OK

Consistent updates on progress through the program using all technology platforms available. Customer service is friendly and efficent.

1 year ago

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David Kim - Bonita Hills Real Estate Services Novato, CA

Christian was extremely helpful every step of the way . He was clear and helped me understand everything I needed to know.

1 year ago

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Fabian Padilla Wilson, NC

Amanda dud a greate job going over all of the welcome package and answering any questions I had. Thank you for all your help.

1 year ago

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Moises Martinez Los Angeles, CA

Julio C was very helpful and also very detailed on covering everything that I didn’t understand. Very patient as well. Thank you Julio.

1 year ago Edited August 22, 2023

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Alana Stoneburner Temple, TX

They have been very helpful in settling my debt in a timely manner, and notifying me of things I can do to speed up the process.

1 year ago

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Reymundo San Miguel San Antonio, TX

I liked the way their process works to help to reach your goal of assisting to provide you some financial relief. It makes your life easier.

1 year ago

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Edward McBride Chico, CA

Gentleman was very knowledgeable and thorough. Didn't waste my time either. I appreciate his professionalism and recommend him to anyone.

1 year ago Edited September 25, 2023

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Derrick Little

Jay was courteous, polite and informative. I appreciated his knowledge and help with my questions and concerns about my account

1 year ago

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Trena Decker Dunnellon, FL

Al our customer representative was very courteous, patient and efficient. He answered all our questions which we appreciated.

1 year ago

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Felicianna Torres Fresno, CA

I appreciate the agent actually taking the time to help me with what I needed. She was very friend and took care of my problem.

1 year ago