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Alleviate Financial Solutions

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7.7

Overall Score

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Magdalene Drexler Carrollton, TX

Raiza O was exceptional. She addressed my concerns and request very professionally. She treated me with the utmost courtesy and respect!

1 year ago

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Lonnie Hinkle Ithaca, NY

I totally enjoy the way Alleviate operates. Elisa was very thorough on explaining everything. I would highly recommend them.

1 year ago

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Jeff Ferranti Gilroy, CA

Talked with Chris Z and he was very helpful. Just started getting help from this company and they’ve been great so far.

1 year ago

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Samantha Salazar Houston, TX

Very professional and very knowledgeable. He was polite and easy to converse with . Also was able to answer all my questions .

1 year ago

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Mike sanders Oklahoma City, OK

My experience have been a total joke. I I have made every payment on time for the last 2 years and could not get anyone to call me back. At least a dozen times called to close my account as I only have one payment left. Took over a month, still no one has called me back. And they told me 4 times that someone would call me back and not one time did they. I will never ever do business with this company again and I highly recommend you don't either!! BEWARE! They do not return calls.

1 year ago

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Gab C. Smithville, TN

Wonderful company who cares about their clients and does everything they can to provide them a smooth and successful debt free experience.

1 year ago

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Curtis Bostick Austin, TX

Anjelita is amazing, encouraging and knowledgeable of her job. She’s been a very pleasant help in understanding my financial current situation

1 year ago

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Stella Fiore Sanford, FL

Great service from Andrea E, she walked me throughout the program being able to answer all of my questions. Thank you so much!

1 year ago

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Anne McGhee

I spoke with Norman and he was very helpful and kind. He was knowledgable and patient, made sure I understood all of my options.

1 year ago

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Gregory F Banes Osceola, IA

It was a pleasure talking with Jose.he explained alot of what's going on and how the program works and what needs to be done to succeed

1 year ago

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Dee Rhodes Phoenix, AZ

My experience with my customer service representative was very good. She explained everything clearly. Her name is Astrid F.

1 year ago Edited September 13, 2023

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Lynn Gravel Northbridge, MA

Great customer service. Answered all my questions, was extremely professional. I would recommend this to anybody who needs to get out of debt.

1 year ago

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Andre Taylor Olive Branch, MS

Great customer service. Maria R answered all my questions and was very patient with me. Thanks for all your help, keep up the good work.

1 year ago

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Railene Vargas Oakland, CA

Astrid F was extremely helpful. She helped with all my questions and informed me of what I still needed to do. She was patient and knowledgeable.

1 year ago

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Karen McClintock Toone, TN

Michael was great! He checked into the issue I called about and had it resolved in a matter of minutes. Very polite and professional!

1 year ago

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janelle miller TN

Very polite and clear with information. I felt very comfortable talking with him and relieved with the information I received.

1 year ago

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Denyse Porcillo Hampton Bays, NY

Cassandra B was wonderful. A big help and very friendly . She made me feel secure in knowing everything will be taken care of

1 year ago

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CBurwell Melbourne, FL

Stuart was very patient with all of my questions and made sure I understood everything. Most of my neutral comments below are due to the fact that I haven’t experienced most of these issues at this point, so I can’t rate

1 year ago

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Luzviminda Malabanan

Very accommodating, respectful, and easy to speak with.His explanations were clear and was able to answer my questions to my satisfaction. Thank you.

1 year ago

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Rene Olague Ventura, CA

Chris was very informative about my collections in debt ,and advised me of all my options to handle my smaller collections.thanks to CHRIS Z.

1 year ago

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Alex Edwards Las Vegas, NV

Rick M has been such a great help through this process for me and is now my exclusive go to when I need help. He's great!

1 year ago Edited June 5, 2023

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Steven Lee Cantrell Fayetteville, NC

Thanks to Omar for the monthly brief, and update to my account. My financial matters are working very smoothly. Thank you!

1 year ago Edited January 17, 2024

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Karen Diax Anaheim, CA

Liked every experience. All Account people were very friendly and helpful. I just spoke with Estuardo C and he was great

1 year ago

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James Petty Houston, TX

This company will take away the stress of not being able to pay your bills. Everyone that I have talked with was very friendly.

1 year ago

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Eric Mendoza Albuquerque, NM

I am very happy with this company. They were very attentive to my concerns and answered my questions in a timely manner.

1 year ago

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Leroy Daniels iii Lubbock, TX

My experience with Rick was very informative he gave me more information in five minutes than I have been given in two months

1 year ago

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Joy Robles Picayune, MS

I really like the clear explanations . I also really liked how he tried working w/me for my satisfaction as much as possible.

1 year ago

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Gracie Grisby Dallas, TX

Maria was very helpful and thorough. Was professional in her answers and showed great patience with me. Also was very knowledgeable and prompt.

1 year ago

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Patrick Adams Cupertino, CA

I needed to make a change to my account. The representative I spoke with was very helpful. She made the change and was easy to work with.

1 year ago

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Patty Boggs Bluff City, TN

The efficiency of handling accounts as soon as possible and keeping me informed continually of all settlements and progress.

1 year ago

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Milton Diaz

Very detailed and very polite individual I'm very happy with Mr Carlos B performance in the packet check list great job.....

1 year ago

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Shelly Langford

The service is impeccable. Today I spoke with Felix and he was awesome and went above and beyond to make me feel valued as a customer.

1 year ago

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John D. Galbreath

I liked the representative that contacted me about my account. He was very knowledgeable and made sure that I understood my concerns. Thanks, J

1 year ago

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John Barrett Independence, MO

It was a pleasure for me to work with Omar, very patient, very professional, look forward to speaking with him again...Thank you.

1 year ago

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Gerald Mishawaka, IN

very friendly and helpful. my phone was messing up and called back and was helped right away. I'm happy with the way they helped me. Thank you!

1 year ago

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hero tum El Cajon, CA

Jorge A was very helpful through explaining the process, step by step, and very polite and helpful, made the conversation very simple.

1 year ago

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phillip fox

Felix G did a great job he really helped me out answering all my questions and resolving my concerns. He is a excellent employee.

1 year ago Edited December 11, 2023

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Teresa Hall Lenoir, NC

They made everything simple and understandable to me.I am looking forward to going through this process and they make me feel like I'm not alone.

1 year ago

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Pablo Moises Houston, TX

Customer Review Video

1 year ago

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Julio Venegas

Elisa was very helpful and answered my all my doubts. It was truly a pleasure to speak to you. Thank you for your assistance.

1 year ago Edited June 8, 2023

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for leaving a rating!

Apr. 21st, 2023

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Vanarasa Bosebabu Charlotte, NC

Alleviate representative Vinicio R helped me in answering my questions he is one of the best representative i have ever met.

1 year ago

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Marta Gomez Tampa, FL

Christian Z. Was extremely helpful and knowledgeable. Answered all my questions and patiently addressed my concerns. Thank you again, Christian!

1 year ago Edited July 26, 2023

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Blessing Atanmo Phoenix, AZ

Recently started using their services, very kind and compassionate company. Communication is very prompt and professional

1 year ago

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Karen Edwards

Very compassionate and professional first. It was supposed to be now. I can't imagine my life without the internet a coach changed our

1 year ago

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William Dunn Freeport, FL

Very personable, willing to listen and answer all questions. Very knowledgeable, professional and efficient. Thank you.

1 year ago

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Nidia Guri Rochester, MI

Andrea was very detailed and thorough in our phone conversation. She provided me with all the information I needed and answered all questions!

1 year ago

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Paula Russo Orlando, FL

You absolutely never speak with the same customer service rep...ever! Most speak poor accented English and are difficult to understand. Promised return phone calls are never made and issues are rarely resolved. So sorry I ever signed up with this company.

1 year ago

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Jonathan Jackson Ford City, PA

Christian Was very nice to explain where I am with the Alleviate program, easy to understand and professional in every way.

1 year ago Edited October 10, 2023

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Leone Iosefa

Maria R. was professional, competent, and personable! She answered all my questions and made me feel good about continuing on with Alleviate!

1 year ago

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Leilanie Camacho

I truly appreciate the help you extended to me and being patient in answering all my questions! Excellent service! Keep it up!

1 year ago Edited April 3, 2023