Century Support Services
2.8
3.8
Overall Score
Author: Kaitlyn Short
Century Support Services is a debt settlement company that has helped more than 250,000 customers settle over $1.3 billion in debt since it was founded in 2012. Century Support Services uses a customer service team, debt settlement negotiators, and client advocates to achieve its mission of helping clients live fuller lives by overcoming their debt.
Century Support Services uses a four-step settlement plan to help its customers repay their debts. First, clients take part in a free evaluation of their debt. Then, the company customizes its settlement program according to the client's needs. Beginning two to four months into the program, the company starts negotiating the client's debts, depending on the customer's monthly savings, number of creditors enrolled in the program, and the balance of each account they're paying off. Finally, the client finishes paying off their debts, and the program ends.
Customers who use Century Support Services will pay a portion of each debt the company helps settle, depending on the agreement the company is able to negotiate, plus additional settlement fees to Century Support Services for each settled debt.
The company is accredited by the International Association of Professional Debt Arbitrators and the American Fair Credit Council.
Continue reading for more information, as well as Century Support Services reviews.
Top Ranked Companies
The Good
- Free Assessment
- Simple and Straightforward Program
- No Upfront Fees
- Online Resources
- Protection from Creditor Harassment
Free Assessment
Before they're obligated to pay any fees associated with the debt settlement program, potential Century Support Services clients can take advantage of a free assessment by talking with one of its debt specialists. The debt specialist will explain how debt settlement works and evaluate the person's debts to find the right solution for them.
Simple and Straightforward Program
Century Support Services is meant to help people who are struggling to make monthly payments, experiencing financial hardship, and those in unmanageable debt. If accepted into Century Support Services program, clients will be asked to set up a separate bank account with an FDIC insured financial institution. Depending on the goals set with the debt specialist, clients will need to deposit money into the account every month. Once Century Support Services has a settlement opportunity (and the client approves), the creditor is paid from the recently set up bank account.
No Upfront Fees
Century Support Services boasts that it only charges fees after a customer has gotten settled in the program.
Online Resources
Century Support Services offers its clients an online portal to access their deposit schedule, program overview, important alerts, a place to upload secure documents, and other resources 24 hours a day, seven days a week.
The company also provides a free online resource center and blog with ideas to help its audience budget and save money.
Protection from Creditor Harassment
The majority of debt settlement clients will experience collection calls. To relieve some of the stress for its customers, Century Support Services partnered with the United Consumer Advocacy Network (UCAN). UCAN is a consumer advocacy organization that defends consumers' rights against unlawful, unfair, and deceptive practices by financial institutions, creditors, and debt collectors.
Century Support Services believes that all clients should be treated with respect while working toward financial independence, so all clients receive the company's Creditor Intervention Program benefits.
The Bad
- Limited Availability
- Few Services Offered
Limited Availability
Century Support Services is not available in every state. People in need of debt relief who live in one of the states the company doesn’t service will need to find help elsewhere.
Century Support Services does not service the following states:
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Few Services Offered
Century Support Services offers only debt settlement services, not other solutions such as debt consolidation.
When someone enrolls in a debt settlement program, they generally stop paying their debts in order to encourage their creditors to accept a negotiated lump sum payment that’s smaller than the total amount of debt owed. This option can save a borrower significant amounts of money compared to what they would have paid over the lifetime of the loan, but it can also lower their credit score in the process.
The Bottom Line
We appreciate Century Support Services’ dedication to its clients, transparency, and simple/straightforward program. The company appears to be a solid option for those looking for a debt settlement company. Keep in mind though, that there is no such thing as a one-size-fits-all debt settlement company, so we recommend that all potential clients take advantage of the free assessment. Customers should ask any questions they may have during the application process to ensure they're getting the best possible financial outcome.
