Name: Americor
Rating: 4.9

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Verified Customer

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Victoria Mutschler Williamston, NC

Excellent customer service. Never had an issue with anything. Followed the plain that was given to us and we were able to stay on track, so we could transfer to Credit 9.

3 years ago

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Verified Customer

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Arthur Mack Spring, TX

Interactions I have had with Americor personnel have been knowledgeable, professional, and respectful. Communication is eady, by phone, text, and email.

3 years ago

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Samuel Spears Beardstown, IL

Because I just started with them and I'm waiting to see if anything changes I have been receiving a lot of calls from the different companies that I put on the listing for them to help me with

3 years ago

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Kim sprowls Akron, OH

It was a much harder process than I originally thought it was going to be. They did keep in contact with me every month to let me know what was going on. In the end I still have the same if not more debt than I originally started with. I'm just paying someone else.

3 years ago

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Verified Customer

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Donovan

Don't be skeptical, always call and ask questions and make the right choice based on you and your needs. The rep I talked to was pretty easy to talk to and she communicated to let me know exactly how the program will go. Everything was smooth.

3 years ago

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Ambria Birmingham, AL

Americor really helped me with my credit card debt but they csn be a little pushy and impatient when they want an answer to a particular course of action concerning debt settlements

3 years ago

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Annie Nettles Florence, SC

It's been two months that I've been in the program but I haven't heard from Americor if they are talking to my creditors, I'm a little scared and getting calls and emails, text messages that payments are late. I can't rate any higher until I can visually see that my agent is working on my creditors.

3 years ago

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Verified Customer

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Jason Brooks Beacon, NY

In the beginning things were going good, my rep Chris was very knowledgeable and helpful. Once I reviewed the documents, I realized I could probably handle things myself instead of using americor at this time. So I submitted my cancellation request and I received a call from Chris the same sales rep but this time he was definitely rude, he felt like this was a personal shot at him that I wanted to cancel my agreement, very argumentative and defensive. He was over talking me wouldn't let me speak just overall trashy, unpleasant, and unprofessional performance. At the time I was at working myself and we were slammed, and for me to step away to even answer the phone call was already me being nice because me and him spoke, but if I know it was going to be a disrespectful aggressive person on the other side of the phone I would've proceeded with working. In the beginning I wanted to try americor maybe later in the year if my new plan didn't work out but now I WILL NEVER USE AMERICOR NOR WILL I EVER RECOMMEND ANYONE ELSE!

3 years ago

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Michele

So far I'm not real happy because they quoted me a monthly price and it's a big difference compared to what it will actually be. I just got an email today saying I'm going to be paying about double what they told me on the phone when I signed up with them.

3 years ago

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Cynthia A Anouar Edmond, OK

Easy to understand and very helpful. Love the videos for explaining the process. Being able to work on my dept and start planning for a better future.

3 years ago

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Verified Customer

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Helene Ginsburg Deerfield Beach, FL

Roy Perez, Credit 9 Loan Rep, worked well and hard with me to obtain lower rate for payback in 3yrs at a lower interest rate than what I was paying.

3 years ago

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Verified Customer

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Clarissa

The lady I spoke to was very nice and very sweet. The man I spoke to had a bit of an attitude. Overall experience has been great. Americor is a great company.

3 years ago

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Aoon

Not the worst and not the best. I wish the procedure of how things would work was laid out clearer. I wish our experience with them was a little better. They were not completely honest about the program. They should be more upfront about things.

3 years ago

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Verified Customer

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Kim

I haven't had any issues with trust. Very nice and professional. My experience with Americor has been very pleasant. I would definitely recommend Americor to someone.

3 years ago

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MaryJane

My experience has been great. At one point it wasn't so good, but now it's caught up and they are awesome and help me. I would advise people to go to Americor.

3 years ago

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Roger

Sometimes it was confusing talking to them and I think they should advertise better. I think they need more explanation as far as borrowing the money. I had no idea that I was going to be paying when I was going to pay so I kind of went ahead and paid the account out I didn't stay long. My experience has been ok.

3 years ago

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Verified Customer

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Judy Gray Pompano Beach, FL

The intake was process was greatly flawed. When the customer service representative took my information, I made it very clear that I wanted my wife's information and debt consolidated with mine. The woman on the phone claimed she needed my information first, and then would collect my wife's data. She never did, and then tried to create a separate account so she would receive credit for two accounts. Unfortunately, my wife's debts were too minimal to qualify for the plan. That left her with her own debt, which isn't what I requested.

3 years ago

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Verified Customer

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Peter Carlberg Harrisville, NH

Communication has been excellent in every step. This is a difficult time in life and it seems like Americor cares about the people in their program. So far.. Thank you

3 years ago

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Gaby Juarez Long Beach, CA

Important details of the program were not fully disclosed completely. There were some surprises throughout the process. Overall, the program is working even though we had a few hiccups.

3 years ago Edited January 10, 2024

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Dave Fort White, FL

Because I just started with this company and have not experienced anything except a lot of confusion with calls/emails/text needing information that had already been submitted. And the changing of contract I dropped one creditor, but not reflected on my account online.

3 years ago

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Cliff

They were able to settle for a pretty low amount and they got it resolved a lot faster than what I previously anticipated. It all went pretty smoothly. It's been good.

3 years ago

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Nodira

I trusted them and later I found out that they weren't able to negotiate and take over my medical debt and it started a legal issue. They're always up to help but sometimes it's so hard to reach them. I have to leave them a text messages or a voicemail in the office. They actually helped me out but not completely.

3 years ago

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Verified Customer

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Jessie

So patient and kind and knowledgeable and took the time with me and kind of walked talked me through everything. Roxana has been my little counselor the whole time.

3 years ago

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Susan

Don't hesitate just do it. Everytime I've ever had to contact customer service they answer back within an hour or so and they always call me through anything that I need and I've always solved my problems.

3 years ago

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Verified Customer

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Colleen

If I ever didn't understand something, they explained it to me well. They allow you to check on what's been done. My experience has been very interesting. I'm very satisfied right now. I would tell people to try Americor.

3 years ago

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Verified Customer

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John

They're very polite, they helped me out with what I needed and answered all my questions early. I'm a new customer but so far my experience has been good. So far I have good feelings about the program.

3 years ago

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Verified Customer

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Nicola

They told me what was gonna happen and they walked through the process and it was easy to understand. It's pretty straightforward. Just give it a try and just give it a try.

3 years ago

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Verified Customer

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Anandh

My experience with the Americor has been very good. I had a client advocate for me. Make sure you understand how they're going to begin with the different creditors

3 years ago

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Marya

The app was self explanatory and easy and accessible. It was a lot easier compared to some other ones I've tried. Customer service didn't help completely when I called one time.

3 years ago

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Zilma Jacob

has helpped me get stuff 2gether and start to get on the right track. Cut down what i was spending out in bills a month which helped a ton being on a fixed income with a lil one.

3 years ago

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Tina Overstreet Lynchburg, VA

Alot of support from phone calls to emails and Facebook. I'm still at the beginning stages and I find that the Facebook group helps with anxiety and questions.

3 years ago

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Armando Contreras San Antonio, TX

My experience with Americor has been great. They always responded to my questions, they are respectful, responsible, considerate and very professional.

3 years ago

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Kuneka

I've just started and so far the process has been good. The rep took time to explain and break things down for me. Make sure you know what you're signing up for.

3 years ago

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Verified Customer

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Dena

Daniel was very good with helping finding me a lower rate payment versus the money and spending now pay my credit card. Give it a chance. Really it's been really good.

3 years ago

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Luis

The representative that I was handling my situation was professional, she was very to the point not aggressive. She was knowledgeable and she was also listening. It has been good. Pretty helpful.

3 years ago

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Verified Customer

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Roger

It's been really great actually. They were with us all the time, calling or emailing and they were always right there to answer us back. They were great with us.

3 years ago

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Victoria

I didn't understand the process of me having to do a lot of paperwork. Ask all the questions upfront because I have a question I need to ask. It would have been nice to be notified about how much I would need to do on my end.

3 years ago

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Will

I recommend americor. They were very courteous and professional and explained everything very throughly. They helped me. I'm happy with the experience.

3 years ago

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Brooke

Everything has been pretty much flawless. It's been pretty easy working with them and they're very communicative and have helped me with my debt consolidation.

3 years ago

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Juanita

Give Americor a try. I spoke with Stephanie and she explained everything clearly and she kept me up to date on what was going on. It's been really good.

3 years ago

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Angela Johnson Charlotte, NC

All staff I encountered were courteous, exemplified very professional Knowledge and concern for situation and a willingness to offer solutions to my problem.

3 years ago

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Michael

We had issues doing electronic signing the other day in but outside from that everything is very seamless, easy, and straightforward. I was satisfied.

3 years ago

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Verified Customer

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Corbin

I think Americor did a good job. Every time I call they always get my questions answered or email me. It takes a bit, but it's reasonable. Very friendly.

3 years ago

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Verified Customer

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David

The representative I worked with was really in depth with everything he was doing. He made sure I understood to the full extent. They could just be a bit more prompt with phone appointments.

3 years ago

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Shannon

If you're in debt and you can't get out of it I would definitely give Americor a try because it's pretty easy to do. They've called to check in and answered my questions, so far so good.

3 years ago

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Dakota

They answered all my questions and made it clear what I needed to do to finish the process. My experience with them has been good so far, they were very helpful.

3 years ago

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Martin

Every time you call, there is a person who answers pretty quickly. Good communication. The lady spoke in Spanish, which was better for me. Everything was fine.

3 years ago

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Lynn Garcia San Pedro, CA

AMERICOR Keeps me updated. On everything that is going on with my account. I will get emails asking to have question. Feel free to call . Very friendly and helpful

3 years ago

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Phirum Em Rosemead, CA

I got help with my debts (solution) from start to sign. Americor called me and follow up with me, they made me feel like there're here to help me to the end

3 years ago

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Elizabeth

Get as much detail and upfront information as possible before committing. I've gotten my questions answered quickly. It can be annoying to talk to a different representative each time you call in instead of having an assigned rep. Overall it's been good, not great, but I would use the word good.

3 years ago

Americor Reviews