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The Credit People

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332 User Reviews

6.4

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1-(877) 590-6342
LAST UPDATED: April 26th, 2023

The Credit People was founded in 2001 and strives to provide hope to those in bad credit situations and share how better credit awaits them in the future. With many years of credit repair experience, The Credit People have helped over 100,000 people raise their credit score

The credit repair company states that everything it does is centered on providing the highest quality service with unmatched benefits for potential and current clients with bad credit.

These benefits include a free credit report and a free credit score summary, a free credit consultation, and lower fees. According to the company's website, most clients "see results within the first 45-60 days" of service.

The Credit People offer two membership plan options - a monthly membership and a flat rate membership. Each membership includes unlimited disputes, 24/7 account access, creditor communication, toll-free customer service, and more. Potential clients should note that the credit repair company also offers a service discount specifically for couples.

Read on to learn more about The Credit People's credit repair services and to see reviews from real clients.

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The Good

  • Reasonable Pricing
  • Couples Discount
  • No Hidden Fees
  • Satisfaction Guarantee
  • Member Resources

The Credit People provide clients with all three credit reports and credit scores from the credit bureaus completely free.

The company's credit repair process company also focuses on ensuring that clients receive the highest credit score increase they can possibly achieve.

Clients will typically have a team of about three people who will work on their credit. The company will, however, provide one-on-one support per clients' requests.

The Credit People have many great features that go along with its repair services, such as: 

Reasonable Pricing

Potential clients can choose to either pay a monthly payment of $79 for credit repair services or a flat rate of $419 for a complete six-month premium credit repair program. This is lower than what many other credit repair companies charge.

For these prices, The Credit People will work to dispute certain inaccurate or invalid negative items on clients' credit reports, will keep each client updated on the credit repair process, will help clients become motivated to better maintain their credit history, and much more.

Clients can obtain unlimited disputes, debt validation, and inquiry validation services when they sign up for The Credit People's credit repair services.

Like the majority of other companies in the credit repair industry, The Credit People also offer a free credit consultation to all clients. The company also provides an online dashboard where clients can obtain immediate credit updates.

Couples Discount

In addition to lower fees and a free credit consultation, The Credit People provide a credit repair service discount for couples who both could benefit from having better credit.

To get this discount, one person in the couple needs to sign up for credit repair services and then can sign up for their spouse immediately after their order is completed or up to three days following the completion of their order. Once both people in the couple are signed up, they'll receive $20 off of each of their first credit repair payments.

No Hidden Fees

The Credit People strive to be very transparent when it comes to helping clients achieve a level of good credit.

Their credit repair pricing details are all on their website and customers can use the company's services for a monthly fee of $79. There are also appear to be no hidden fees or any extra costs associated with the company's credit repair service.

Satisfaction Guarantee

The Credit People offer a 60-day, 100 percent satisfaction guarantee. The firm claims that clients will never pay for anything they are not happy with. Clients have the ability to cancel their monthly repair services membership with The Credit People whenever they please. 

Member Resources

Clients have 24-hour online account access, which is a great resource for members.

In addition, there is a blog, educational material, and answers to frequently asked questions for potential and current clients to learn more about credit repair services, what affects their credit scores like student loans, late payments, credit card debt/other debt, and more.

The repair company's blog also touches on other various information clients should know about credit (FICO score, credit card usage, the interest-free grace period, credit unions, etc.)

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The Bad

  • Case Set-Up Cost
  • Limited Package Options
  • Limited Payment Options

While The Credit People handle each credit case with little to no client work (meaning the client does not have to be an active participant), it is important to note the following:

Setup Cost

In addition to a monthly fee, The Credit People charges clients a $19 setup fee.

While this initial fee is fairly low, some other companies in the credit repair industry do not charge customers a setup fee for their services. Although The Credit People's monthly/six-month costs are low, it seems that the company does not provide a free trial period to clients like many of its competitors. 

Limited Package Options

The company does not provide any premium packages or additional services that clients can choose from. Instead, The Credit People just offers one credit repair program with the option of two different payment structures ($79 per month or $419 for six months).

The company's lack of  credit repair package and service options may add limitations to potential customers. For instance, many other companies in the industry may offer plan options that include additional services, customizable plans, etc. 

Limited Payment Options

Unlike some other companies in the credit repair industry, The Credit People do not adhere to the "pay-per-deletion" pricing option.

The company follows a monthly plan and a six-month payment plan. However, they do implement a satisfaction guarantee for all clients which allows for some pricing flexibility.

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The Bottom Line

The Credit People have very affordable prices for their credit repair services and offer a 60-day, 100 percent satisfaction guarantee. Additionally, the company provides a credit repair service discount that couples can use to save money on each monthly payment. 

The credit repair service offers two different credit repair membership options that clients can choose from - the monthly membership option and the flat rate membership option. Each membership comes with 24/7 account access, creditor communication, score-driven results, unlimited disputes, and more. 

The Credit People also provide all website visitors with access to an online credit resource center, a detailed online FAQ page, and more. Clients can use these resources to learn more about the credit repair process, credit scores, credit reports, and much more. Additionally, the company offers a wide range of different online resource mediums including infographics, videos, and articles. 

With a significant amount of positive client reviews combined with the company's emphasis on each client's credit history as well as good credit habits, a free credit consultation, and no hidden fees, The Credit People prove that they are a reputable credit repair company and that they offer quality credit repair services. 

Some consumers, however, have claimed in the past that they have experienced slow negative item removal times, but they are few. It's important to keep in mind that credit accounts and situations vary per client, so some clients may see results sooner than others. 

On The Credit People's website, the company states that most customers who use its services "see results within the first 45-60 days". 

We recommend The Credit People for their advanced experience and for their reputable credit repair services. If you choose The Credit People to improve your credit, you will not have to worry about communicating with creditors as that will be handled by your assigned credit specialist.

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User Reviews

Star Rating

4.4

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332 Reviews

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70%

4 grade

17%

3 grade

2%

2 grade

3%

1 grade

8%

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MiguelMartinez Los Angeles, CA

Talk about a mess! My son and I have the same first and last name but our middle names are different. I started receiving all these calls from collection agencies. I told them they had the wrong Miguel. They said ok, hung up and I thought that was the end of it. Then one day, I looked at my credit report and saw all of these negative accounts on my credit reports! I called them back like hey! You have the wrong Miguel. I'm Miguel J. My son is Miguel A. I told them I could provide proof that I'm not the right Miguel. One of their collections representatives made a comment like how do I know you're not they only Miguel. I offered to send in my birth certificate and my son's birth certificate to prove it. She gave me a fax number to send in proof. About three months go by and I didn't hear anything from them. I called the collection agency again and the number was disconnected! About 7 months later, I get more calls from another collection agency. I go through everything telling them that I'm Miguel J. and that they have the wrong Miguel. They asked that I send in proof. Again, I hear nothing from them. I check my credit report and each account is now being reported about 3-4 times! My score dropped more and more. I was trying to refinance my house but I couldn't. My niece told me she was working with The Credit People and to give them a call. I offered to send in my birth certificate too just to prove that I wasn't the only Miguel. They told me everything would be ok. They've cleared about 6 of the collections accounts off my reports and I'm almost done now. These people are saints!

4 months ago

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CalandraMurphy New York, NY

In college, I received a bunch of credit card offers. As a broke college student, I thought it would be great to sign up for a few. I got approved for the American Express Platinum Card. I had no idea that it was a charge card meaning I had to pay the balance in full and I also didn't realize it had an annual fee of over $500! Of course, I couldn't pay it so they shut the card off and sent it to collections. I thought that meant I got away with it. As a finance major, my professor told us that certain higher level positions would also require that we maintain a certain credit score and that bad credit could be the reason why we were denied for certain positions. When I went home, I saw letters from the collection agencies that the cards. I called them and set up payment arrangements. Once I paid the balances in full, my credit score dropped! I then learned that just because you pay off the balance doesn't mean the bad credit goes away and that I should have negotiated a pay-for-delete. I didn't know that. I called the collection agency and they said there's nothing they could do. They only had to report to the credit bureaus that I paid the balance. I searched online to see what else I could do about bad credit and saw several links for credit repair. I tried one company but it seemed like they were just taking my money. They had poor customer service and it would take days to hear back from them. I looked up their competitors and saw The Credit People had a higher rating so I called them. I called them a few times just to make sure they would answer. They were very responsive so I took the leap to sign up with them. They have been very nice and prompt. I love that I can log in to see what they're working on and they're always there if I have any questions.

4 months ago

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LesterMarine New York, NY

I was discharged last year. Came back home and my wife decided she wanted to have a family. We applied for a loan and they told me that I had a Chase and AMEX account in collections. I've never even banked with them before. Come to find out, one of her family member's used my information while I was deployed. I called the collection agencies to explain it and told them I'd send in all my military information so they could see that I wasn't the one who opened the accounts. After six months, nothing. The collections were still on my credit and they just kept giving me the runaround. Well, we found out that my wife was pregnant and we really wanted to leave. One of my officers told me to look into credit repair. I searched on the internet and found a few companies. I ended up going with The Credit People because they didn't cost as much as the others and they have a guarantee. Well, already, the Chase account has been removed from my credit report and now we're just waiting on the AMEX to come off. I'm glad I decided to do something about it. Soon I'll be able to get into a home. Thank you Credit People.

4 months ago

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FrankieD Los Angeles, CA

I lost my home back when the market crashed. I spent a lot of money on credit cards and made some bad choices but it was either that or be homeless. I got a better job and started paying down all my debt. In 2020, they said that interest rates were low and it was a good time to buy a house so I decided to give a shot. They pulled my credit and saw all the stuff on there from 2008 and 2009. I thought all of that stuff should have been gone but it wasn't. There was even some stuff on there that I didn't do. I tried one credit repair company but they wanted $1,300 upfront and that was too much for me. Kept searching and found The Credit People. They were very nice and actually listened to an old man hahah I signed up with them and haven't been happier.

5 months ago

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Landry Mukonkole Grand Prairie, TX

I was trying to repair my credit and I decided to give them a try. They were pretty quick to call me and give me the details of the process. I was given all the chargers and told how things would as far as repairing my credit went. There were no surprised in the process, I everything was discussed ahead of time and things were done accordingly. Within 3 or 4 months of me signing up with them, everything was taken care of in terms charges and old accounts that were just lingering in there. In fact, they stopped charging us after that since everything had been taken care of. They just said, you know, that if we ever need them again we should check back. They were just very honest and understanding of everything. They improved the quality of my life in terms of work and anger related to my credit.

5 years ago

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Stanley Plutt Florissant, CO

We wanted to do something with our house, so we needed to improve our credit before doing that. All I had to do is get my reports to them and they took care of everything in a few months. They did an incredible job raising our credit score. They were always available and got back to us as soon as they could. They were very prompt in responding. I really like it, though the prices have gone up since we used it. At that time it was $20 cheaper and we just did my husband's credit score since they didn't really offer a deal to do both of our scores. Right now my son in law is doing it too and it has been rather expensive for him. I've actually been helping him pay for it and it's not going as quick for him as it did for us. Still, I thought it was a pretty valuable tool when we used it.

5 years ago

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TyDollaMia New York, NY

I know they say you get what you pay for but they also said why pay more when you can pay less lol my credit was jacked! So I started looking into credit repair. Some of these companies wanted to charge $150 per month! I kept looking online and found The Credit People for only $79 per month. You really can't beat that. They offer the same as those higher companies if not more!

4 months ago Edited February 1, 2023

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Sandra Las Vegas, NV

They are very clear in telling you what part you need to do in order to improve your credit. They are very professional, and they disputed some of the credit I had. They disputed for me, and fought for me. They have a pleasant call center, and anytime I've talked to someone there, they're very knowledgeable. I've never had a bad experience with them.

4 years ago

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Sunny Prasad Elk Grove, CA

I wanted to improve my credit and I think going with them was a good decision. They have a very good system going on. They have been pretty responsive to every question that I've had. I like that they're professional too. They've done what I wanted them to do. I love that they're very honest you know. They're an online company and you just trust them with your permits and what not. When you're ready to get out, they just say 'yeah, no problem' and give you no problems about it. I didn't have to fight them for anything.

5 years ago

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McNeil David Winston-Salem, NC

They are time wasters. they could not dispute a late payment on my credit score for 60days+ . My credit increased because I cleared ALL my debt not because they did thing. Their main task was to get off all the four late payments which I had but could not so do not come here telling me the credit score Increased from when I join you that is because I did my own part

1 month ago

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Corey Ballet

They are a very amazing company.They strive to get your credit on track. they strive to get your credit on track. Working on people Credit.Is personal with the credit people To get the job done. They are not just a regular credit repair company.they are like your family.

3 years ago

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Ian Bradenton, FL

I am a skeptic by nature, but this is a diligent credit repair company. My credit was in the mid 500's and in about 2.5 years, it has raised it to the mid 700's. In all honesty, I would attribute half of that rise in score to the Credit People and the other half to my own efforts. If you do both in tandem, use their service while also responsibly addressing everything under your own control, you will see an exponential rise in your credit score. A sidenote: their customer service is always very attentive, knowledgeable and friendly.

4 years ago

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Kristi Sanders

I had repaired my credit up to about 125 points and hit a wall, they pushed past the wall and fixed the sticking points the rest of the way. I had one mark that required a special handling, and because they handled all the inconsistencies I was able to focus in on the one and get the necessary filings done to remove it as well!1

4 years ago

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Bryan

I actually signed up for credit repair with two different companies and right away, The Credit People had the best support. I have never had any problems with their customer service. They tell you exactly what they are going to do. I was very satisfied with them and all their help they provided.

4 years ago

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Israel Baton Rouge, LA

Going with The Credit People was the best decision I've made in my life. They were very attentive, respectful, and went above and beyond what they said they would do. My credit score went from 500 to 660 with them. Customer Support is always prompt and help solve my problems. I have a great relationship with them.

4 years ago

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Kathleen Wilmington, DE

Sometimes it's hard to get on the phone with someone over at customer support. It was a good decision for me to go with them, because they helped my credit report improve quickly. They removed charges off my credit account quickly because they were false charges due to my identity being stolen.

4 years ago

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braindr11 Springfield, IL

They got the job done which is why I rate them highly. The reason they didn't get a full 5 stars is that it's difficult to call them over the phone and find someone to speak with. They prefer electronic communication which is fine as well. They did manage to help increase my credit score dramatically which is the most important and frankly the only consideration I care about.

5 years ago

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Alan Madison, AL

The Credit People have changed my life! My credit was in shambles from a divorce and now it's better than ever. All I had to do was send them documents I received in the mail. Best decision I ever made. Thank you Credit People!

5 years ago

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Kody Clemmons Panama City Beach, FL

I needed help with some collections that just weren't right and some old stuff that needed to be cleared up. I feel like it was a great decision. I was approved for a house 3 months after having them help me. Though since then, they've been cutting out every time I've called them after finishing my service.

5 years ago

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Stanley Tomlinson Monroe, NY

I had bad credit, that's why I signed up with them. It was all outstanding. Every time I needed to inquire about something, they were quick to respond. Thanks to them, in the last six months my credit score went from 612 to 731.

5 years ago

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Devon Brown

I went with them since they were rated well. So far everything has been taken care of. They do what they say they will do and so far they've done a good job. It's easy to figure out what they're doing too. Every time I call them there's always somebody there to answer my questions in a proper manner and everything.

5 years ago

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Roberto Salas San Antonio, TX

I looked online at different prices and ended up settling for The Credit People. They're doing a good job, they're fixing my credit. Customer support always checks up on me about how things are going. So far they have done what they're supposed to do. It has been great.

5 years ago

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Robert Vogt Nashville, TN

They got some pretty good reviews, so I went to them. Customer support was good, though they were a little slow at getting back to me with some things. Sometimes, instead of them following up with me, I had to call them to follow up and figure out what was going on. I wish they would work on that. Overall, it was still a good experience. I mean, it wasn't great, but it was good.

5 years ago

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Scott Dexter Butler, KY

To be honest my credit was bad. They got a very high rating on a website that I visited, and based on the customer reviews I decided to go with them. Ever since, they have helped me to repair my credit report, and even though I don't have my final report from them yet, I've seen a few things that come in the mail that were extremely favorable. I'd say that they're hundred percent trustworthy.

5 years ago

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Dwana Dumolt West Monroe, LA

They were trustworthy and did what they say they would do. As of right now, I have nothing bad on my credit. I actually have an 800 credit score because they helped me increased it up 40 points. They do what they advertise and they're very professional and informative.

5 years ago

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Christian Romero Houston, TX

Their reviews were very good and their price was great so I went ahead and tried them. At this time they're still working on my credit score. They send me emails and everything has been easier, so it should be better. I'm just waiting for couple more papers and it should be finished. It's been a good experience and I'm very satisfied.

5 years ago

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Joseph Humphries Tampa, FL'

The credit repair people were very helpful and they assisted in raising my scores. There were some charges that I could not get removed on my own, in normal due process. I don't have any complaints in regards to the service they provided - they were helpful.

5 years ago

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Niccole Workman Louisville, KY

I received an initial feedback call and everything has been done through their web page. It has been very smooth, easy and clear. I would recommend them because they delivered, and their service have increased my credit score significantly.

5 years ago

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Rodger Albright Pittsburgh, PA

I was trying to get rid of some old stuff that was on my credit, and they helped me raise it about 120 points. They did what they said they were gonna within a time frame and I was very happy. I highly recommend them because I'm very satisfied with the service.

5 years ago

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JessicaClark27 New York, NY

They removed 13 negative items and I couldn't be happier! I didn't think they would remove that many but they did and they didn't charge me an arm and a leg either so I'm a happy camper. Will definitely recommend!

4 months ago

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Michelle Jacksonville, FL

I made a good decision going with this company, because I've had nothing but positive experiences. I wish they could repair credit sooner than they do, but I trust them. I don't have any complaints with customer service, because any time I called in to them they have answers for me.

4 years ago

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Mark Cottrell Mount Joy, PA

Effective results; they made a positive impact on my credit. The only area of concern was communication; one needs to proactively reach out to them to discuss progress & value of service continuation, although their website communicates valuable information.

4 years ago

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Alan Benefield Madison, AL

I wanted to improve my credit after some mistakes I did in the past. I'm very happy with the results they gave me, I can't complain. It has certainly changed my life and I think it's one of the best decisions I've ever made.

5 years ago

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Anonymous Charleston, SC

I needed their services. They are very good, attentive, professional, and thorough in their job. There was a lot of attention to detail. I feel great about it, it was a very effective service.

5 years ago

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H. Ford Macon, GA

They do exactly what they say they are going to do. They get back to you quickly and everything. It only took 3 or 4 months for them to get off 78% of what I needed to get rid of. I feel good about it all.

5 years ago

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Vitaliy Dzyuba Frisco, TX

Since they seemed like a decent company that could help me, I decided to go with them. Their communication was great, they always keep you posted on what's going on. The few issues that I had, they fixed them.

5 years ago

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Soraya Renta Homestead, FL

My husband had done this before me, so I just went with the same people. They're a very excellent service, they're very effective. Now everything is fine with my credit and I don't have problems with it.

5 years ago

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Anonymously Tucson, AZ

I needed some help improving my credit and I read some information about them on the internet and decided to use them. I'm very satisfied with how they handled my needs. They are very helpful and they were able to improve my score dramatically.

5 years ago

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Troy Roberts Indianapolis, IN

Customer service is terrific always and as far as the manager she is great she has helped me out for the last few years I have used The credit people for the last few years and I have never been disappointed! This is really the one stop shop for all of your credit needs and I really mean that I have tried other credit repair companies before going with The credit people and trust me their price is perfect and they do a very good job on getting things removed that are not yours and I would also like to say thank you and my four kids would like to say thank you as well we are still working on a item but I know everything will work out perfectly!! If you are looking for credit repair or if you need help with your credit don’t look any further don’t waste your time seriously I went through this I got this experience just call The credit people and get set up with them and they will take care of you ! From the bottom of my heart thank you very much The credit people! Thank you Veronica!

1 year ago Edited July 8, 2022

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Reply from The Credit People

Troy, this review is so good people are going to think it's fake! We just shared it among our team and appreciate this awesome feedback. We'll still be here if you ever need us again. Thank you!

Oct. 28th, 2021

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Paul New York, NY

I have used The Credit People twice, once from 2015 to 2016 and again from 2018-2019. Both times they were very helpful and effective. My credit has been completely cleaned up, and scores are good to very good. I was able to get approval for my first AMEX card ever. Yes it takes some time for it to work, for me it was a 14-month process in the more recent run. Many times the credit bureaus would mail credit reports that did not remove the negative marks, and this would happen from month to month it seemed, and when finally one of the reporting agencies cleared a mark, we still had to work on the othe 2 agencies, and so forth. Also one of the credit card companies I had 2 cards with, would mail me letters each month asking me to specify which account that I was disputing, over and over again, and no matter how many times I uploaded the docs to The Credit People, that didn't seem to change. However, over the 14 months, all deragotory marks have been removed from all 3 credit reports. So I would say that it takes a bit of patience. Overall I am very pleased with the results, and it's not as expensive as some of the other providers. highly recommended!

3 years ago

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Sylvia Brien Wylie, TX

From day one Credit People were awesome. I was very pleased on the way they explained everything. Customer service was always very nice. If I emailed them they always responded promptly. They always kept me informed of what they were going to do and what they did. Never kept me in the dark. Keep in mind its your credit . So you have to do your part . As long as you do your part on your end, they take care of the rest. Very easy. I was very pleased with what they did with my credit. I couldn't get anything due to how bad my credit was and now I have credit cards. I've been approved for loans . It feels great that I was able to start over and rebuild my credit. The Credit People helped me do that.

3 years ago

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Jeff Green

My experience was excellent from the start. I received my welcome call within 24 hours. The entire process was explained in detail and everything went just as explained. After less than 4 months my scores increased by 75 points. I was finally able to buy a new car and rent the apartment I wanted. When I called to put my account on hold due to accomplishing my immediate needs, I'd just been charged my next monthly fee. They refunded that fee even though I didn't even ask for it. I will definitely use the Credit People again when I'm ready to buy a home and get the best interest rate possible.

5 years ago

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Tim Glasgow Los Angeles, CA

GREAT SERVICE! I tried credit repair before with another company and it did not go well. I have now used the credit people and they have been outstanding. The service takes the same time as any other service I would think but I always was kept informed and they were really helpful. I started with a lot of bad credit from a divorce (I pretty much let everything go) and they get things back on track. I have started rebuilding my credit now and this was a huge part (my credit) that I was not wanting to deal with. It was really easy and Im telling you to give them a try if you need help with your credit.

7 years ago

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Andrew Northup Miami, FL

I actually had a somewhat lack luster initial experience, but they really impressed me with their response. I was with them for six months and things went good for the first 3 months, but the second three months came and went with hardly any results. I cancelled the service and was not happy. I received a follow up email and they asked about my experience, I told them I was not happy, and about my service. They asked if someone could call me and discuss it, and within 24hrs someone (Anne?) called me. I explained what happened to her and she apologized and wanted to make sure I received what I paid for. She arranged for 3 months of free service with no payment or obligations after. They just wanted to make sure I received the results that I felt lacked over the last three months of my service. I didn't ask them to do this, I didn't ask for a call, they just cared about my experience (very cool). Top-notch gesture by them, and I just wanted to share this!

7 years ago

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Ashley Phoenix, AZ

Great experience and they did a GREAT job fixing my credit! My score is up 93 points and they were very helpful along the way. I knew that this was going to take time because my friend was with them before. If you're expecting to have perfect credit in a day it ain't happening. They explained that. This process takes some time, they told me to hold tight for a couple of months and see where we're at then. I did and it was steady progress. Im just passing this on because I should have just done this a while ago but didn't really want to deal with it. My friend and I both have had a very good experience. thanks.

7 years ago

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Clyburn Silver Spring, MD

Every time I've needed someone in customer support, they've been there for me. I haven't had any problems with them. They did everything they said they would do. They repaired my credit, and I'm grateful for that.

4 years ago

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DM Miami, FL

They disputed fraudulent collections that were droping my credit score. Within two months they wete gone. I have nothing bad to say about this company, at the moment.

5 years ago

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Anthony Njeru Grandview, MO

I needed to improve my credit score by removing some negative marks on it. They were helpful and responsive, and they did improve my credit, but they didn't do it as fast or helped as much as I hoped they would.

5 years ago

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Sunny Chicago, IL

They really help to remove things on my credit that were wrong and things that were hard for me to clear off my credit that really affected my score and ability to apply for certain things I needed to accomplish.

5 years ago

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Jim Vautrot Melbourne, FL

They helped me remove inaccurate information that was dragging my rating down. They were always available when I was seeking answers. I now have a 775 Fico score.

5 years ago

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