Name: The Credit People
Rating: 4.3

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Ian Plainfield, IL

I signed up with The Credit People and in just a few months, we were able to get the home loan we needed.

12 years ago

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Brooke

I think they're doing a really great job. It's been easy and I'm happy I chose them.

12 years ago

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Michael Rice Conway, AR

Just started with this company so far very happy. I'll let you know with my results.

12 years ago

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Verified Customer

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Montana Ferris, TX

Never helped my score improve, also never have me credit score information or kept me updated

5 years ago

Reply from The Credit People

Hi Montana! Thank you for letting us know your feedback and concerns. All of our clients are emailed their starting scores, as well as they are posted on their dashboard. We do post any ongoing changes to our client's credit on their dashboards so they can login at their convenience and review them. We also notify our clients via email anytime we submit disputes, review results, or are notified of a change to their credit. So it sounds like there may have been a misunderstanding with how your dashboard worked and how updates were posted, and we would be happy to review that with you at your convenience. You can reach us at 866-382-3410 x 4 or support@thecreditpeople.com.

Have a great day, and stay safe!

-The Credit People-

Jan. 6th, 2021

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Verified Customer

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J p San Diego, CA

Very poor service and overrated. I took over and got my issue resolved directly with merchant

7 years ago

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Verified Customer

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Alfonso Miami, FL

Great Customer Service - Results not so great

8 years ago

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Verified Customer

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Anonymous Easton, MD

They drag out the process over months with very little real impact on my score.

8 years ago

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Verified Customer

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Dan Marble Falls, TX

Started out active on the case but then got quiet with no updates several months later.

8 years ago

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Verified Customer

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Scott Houston, TX

Cost is low, customer service is average.

8 years ago

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Sharon Chapman

I been withe them for 7 months I haven't seen anything done they been taking mine money I haven't seen no progissive if nothing get done soon I will go somewhere else

1 year ago

Reply from The Credit People

Hi Sharon,

Thank you for letting us know your concerns and feedback since we do value our clients and always strive to provide the best service possible. In reviewing your account, we do see a negative account has come off all three reports (you mentioned there hasn't been anything done but that is a good thing and does help your reports). This can be viewed on your online dashboard which we offer 24/7 access to or you can simply contact our Customer Support and we can review that with you over the phone or via chat. We know the credit system is frustrating and unfair to consumers, so we do everything we can to fight against the bureaus and creditors to get any positive progress possible. While we can't guarantee what will come off your reports since it's not entirely within our control what is reported on your credit and does also depend on what is legally accurate or not, we are actively working on your account and doing everything we can for you to get more positive progress. Our most recent disputes were sent out just 12 days ago so there is recent activity on your account and we have been regularly working on your account since you signed up with us.

Thank you!

-The Credit People-

Feb. 12th, 2024

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Sarah Indianapolis, IN

They helped me clean up the messes in my credit, so I could pursue my goals.

7 years ago

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Victor Heitz Aurora, IL

They fixed my credit. It was an easy process. Good results!

7 years ago

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Sammy HG Matawan, NJ

MY CREDIT SCORE WENT UP 70 POINTS SO FAR! THEY HAVE BEEN GREAT THANKS

8 years ago

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RJ Chicago, IL

This company helped me out big time with my credit. Awesome!

8 years ago

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Kenzie Paplovskus Plano, TX

AWESOME! MY CREDIT SCORE IS UP 160 POINTS AND THEY DID A GREAT JOB!

8 years ago

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Zoe J Los Angeles, CA

I've been a customer for several months now and it's been a great service.

10 years ago

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Jose Bell, CA

Well it's great company I appreciate thank u Sincerely, Jose

10 years ago

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jay Las Vegas, NV

Just started using this company about three months ago. So far I am very impressed with my results.

10 years ago

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Hanna F Woodridge, IL

Just started 3 months ago and seeing great results so far! Thanks for recommending them!

11 years ago

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Sade b Oklahoma City, OK

Customer service was very helpful. I was pleased with the results of getting stuff taken off my credit report.

4 years ago Edited October 3, 2021

Reply from The Credit People

Hi Sade, thanks so much for sharing and for giving us the opportunity to help you! If you ever need anything, we are always here for you. Have an amazing day!

Oct. 4th, 2021

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Verified Customer

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Daniel Harper Lafayette, LA

After 3 months, my wife's and I credit had not shown any progres.

5 years ago

Reply from The Credit People

Hi Daniel! We hope you're doing well. I do see you haven't had service with us for a year, but a year ago when you did have service with us, we were able to confirm 3 negative accounts were removed, and that was and still is listed on your Dashboard when you logged into your account. We have an online dashboard available so our clients can always see what has been removed, what is still there, and what we are disputing since we do want to keep you informed of any changes to your credit. We are also happy to help with any questions you have along the way, and review those results with our clients if they aren't sure how to navigate their dashboard. We can understand that you'd want to see even more results, but the good news is there was some positive changes and we did confirm 3 negative accounts removed based on our disputes.

Have a great day, and stay safe!

-The Credit People-

Jan. 6th, 2021

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Rafael Orange City, FL

All they did was steal my money. They are absolutely incompetent and send no proof that they ever did anything. Dont get taken avoid this company.,

2 years ago

Reply from The Credit People

Hi Rafael,

We are so sorry to hear you were not pleased with our service, but we appreciate your feedback as we always strive to continue to evolve and grow our service for our clients. Unfortunately, we have no way of knowing your account details just based on the first name listed in this review, but we can assure you we care about each of our customers and know the credit system is not fair to consumers.

We exist to help fight against the bureaus and creditors who want negative account history on consumer reports, and our goal in aggressively disputing those accounts is to get any positive progress possible. While we fight as hard as we can for our clients, we can't guarantee what comes off their reports since this process is not entirely within our control and does depend on what the creditors can prove is legally accurate and the bureau's review of those responses.

We do offer our clients an online platform that allows our clients full access to see the negative accounts on each report, what we are disputing for them, updated credit scores, etc to prove the work we are doing. We can understand your frustration with the credit system, and we'd be happy to discuss your account further with you at your convenience to help shed some light (866-382-3410 option 4).

If you prefer not to discuss your account any further, we understand and wish you all the best in all you do moving forward!

Thank you,

The Credit People

Sep. 26th, 2023

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Wells Pinchek Ashburn, VA

this was super simple and Im really happy thanks

6 years ago

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Becky Zimmer Kansas City, KS

Very professional service and awesome results.

7 years ago Edited September 14, 2021

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Mario Roman Raleigh, NC

Excellent communication . Good dashboard

8 years ago

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Jen Elk Grove Village, IL

My credit is so much better and they were great!

10 years ago

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Mila Atlanta, GA

Good company I liked them and got my score to acceptable range

10 years ago

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Matty Tempe, AZ

Great service thanks

10 years ago

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NGuyen Matawan, NJ

THEY DID GREAT THANK YOU!

10 years ago

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Courtney Matawan, NJ

AWESOME! THEY WERE SO HELPFUL!!!

10 years ago

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Deraine

They did an awesome job! I had a great experience.. :)

12 years ago

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Verified Customer

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Daniel Clark

Took my money & didn't do anything to help my score.

5 years ago

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Verified Customer

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Annoyed in Orlando Tampa, FL

Absolutely nothing was fixed on my report.

8 years ago

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Courtney Mcmillan Canton, OH

After 3 months 50% disputes removed

7 years ago

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Carlton Moore Port Saint Lucie, FL

Excellent service!

10 years ago

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Connor Miami, FL

I liked the service and I was happy with the outcome.

10 years ago

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Breaunna McDonald

Waste of money. My credit wasn't even fixed. After months of taking my money. SCAM

3 years ago

Reply from The Credit People

Hi Breunna,

We hope you're doing well, and we appreciate you letting us know your concerns. We have reviewed your account, and see that you were with us a total of 3 months (Nov 2021, Dec 2021, and Jan 2022). You sent us an email in January stating you could no longer afford it and wanted your account on "hold" which it has been on hold as you requested ever since. Our refund policy is you can cancel at anytime, and receive your prior payment as a refund. Therefore, we have canceled your account for you, and also issued you a one month refund. We do care about our customers, and do everything we can for them. We know the credit system is not fair, so we do send aggressive dispute letters to the bureaus to try to get any positive progress possible. With that being said, it does depend on if the creditors respond to the disputes and what they can prove is legally accurate. If an account is legally accurate, and the creditors can prove that, then it can legally remain on your reports for up to 7 years from the date of the last activity. Credit Repair is not a fast process since we do have to fight against the bureaus and creditors who want this information on your reports. Everyone's credit is completely different and while some clients have results in 60 days, others take several rounds of disputes before the creditors allow the accounts to be removed. We were on your side and only here to help. Please allow 3-5 days for your bank to post your refund back to your card. We are sorry to see you go, but wish you all the best in all you do moving forward!

Best Regards,

-The Credit People -

Apr. 12th, 2022

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Ha Huynh Eden Prairie, MN

I used them for 6 months and they didn't do anything. They weren't able to remove anything for me.

7 years ago

Reply from The Credit People

Hi Ha. We are so sorry to hear you were not pleased with our service. We do care about our customers, and always do everything we can to get you the best results possible. I reviewed your account, and I do see we submitted several rounds of disputes for you throughout your service with us. Every customer walks away happy with The Credit People. We issued a full refund so your service with us was completely free. This is the satisfaction guarantee with The Credit People.

Jul. 23rd, 2018

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Bob Dearborn, MI

average at best

10 years ago

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amanda Westmont, IL

Biggest waste of money!

11 years ago