Name: CreditRepair.com
Rating: 4.4

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Nick Mikeal San Diego, CA

December 11 called and spoke to Mike, I said I have 1 negative item with Equifax and few hard inquiry, he said we will have the negative item removed and as many hard inquiry as we can, 1 time $12.99 fee and $89.95 a month, they filled out the hard inquiry letter to be sent, which I did and 2 weeks later I get my credit report from Equifax nothing removed, called creditrepaired.com they put me on hold for 36 minutes, Christina answered and I said no hard inquiry were removed, she said we will give 25 off every month going forward, I said how long will this drag on? I have 1 negative item. She said I don't know, but we will get it off. December 18 they charged me $89.95 again, called them they won't pick up, on hold for a long time and no one answered. Went on my account started chatting with someone they said no we don't give 25 dollars off, I said OK cancel and refund me, she goes no non-refundable. Called again and they blocked my account. They stole $192.89 from me in 1 month and did NOTHING for me.

8 years ago

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Lorenzo H. Florence, KY

DO NOT WASTE YOUR MONEY!! I signed up with them based on the numerous lies they tell you, and it was a complete waste of money. They tell you that you MUST pay for one credit report. I asked them if I could just upload a tri-merge report that I recently got and they told me no. So I had to pay for it. Soon after I completed the enrollment I was told that they couldn't access one of my credit reports and that I could go out and get it on my own and then upload it. Well, if I could upload it now, why did I have to pay for it at first… scam. Next, we went through my credit reports and I had 41 items between the three reports that needed to be disputed. Well, what they do not tell you up front is that they only dispute about 3-4 items at a time. At that right it would take you forever to get the initial dispute done on all items. Well, I stayed with the program for 7 months and in all that time I got ONE item removed, and it later came back on my report. When I called in to express my concern the phone rep who knew nothing about credit repair said she couldn't connect me with a supervisor or anyone that knew anything about the credit repair service/process. I asked them to cancel my membership and hung up. The next month I was charge again. I called back in and was given the run around before they would cancel my subscription. When I got around to actually talking to a supervisor and she asked me my reasoning for canceling and I told her that in 7 month I had only had one item removed, she then got defensive and said they never make any promises about cleaning up my credit report. Which may be true, but they surely make some VERY strong suggestions in their advertisement and initial consultation that they will be able to help you! Don't be fooled!!!

8 years ago

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Marce Nelson Indianapolis, IN

This company will fight for their clients. All errors will be corrected and the client will come out on top. Corrected credit mistakes and a terrific credit score!

8 years ago

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Howard Walker MO

I've been with credit repair for only a few months! My credit score has increase significantly. I'm very happy for what credit repair repair has done for me.

8 years ago

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Victoria Monroeville, AL

Credit repair is awesome, my credit have went up over 100+ points since June 2015. I am very please with this company. I have referred several friends, and will continue to do so.

8 years ago

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DERICKSHANNON Rancho Cucamonga, CA

I was a member of Creditrepair.com for 4 months on December 8th my account was terminated apparently because I sent an email saying I would only go 1 more month because I didn't se any results, after asking why I haven't seen any results like there firm claims 11.6 removals in 4 months, 20 % removed in 90 days and 7% in a month, I realize this is an average or a best case scenario and every case is different, but to have 0% percent removed in 4 months. I felt I had that right as a client to question this. I recently called Credit repair. com by phone after they asked me to call you back, I then asked why my account was terminated and your operator on phone was very polite in telling me that Credit Repair no longer wishes to do business with me and that he couldn't really give me an explanation and apologized for that. I'm wasn't asking my account to be reopened, but an explanation by email would have been nice, or a heads up why they were terminating my account not some pre generated letter saying thanks for choosing Credit Repair.com Goodbye, or even an explanation why no negative items have been removed. So now I as a Former client I cant help but wonder if this was a scam since creditrepair terminated the account the second their firm was questioned. they have a fancy website but don't really expect much out of them

8 years ago

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Lillian Columbia, MO

Creditrepair.com has used there expertise to transform my credit profile from dismal to promising in just a few short months. I can see my way now to an excellent rating!

8 years ago

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Richrad maya Seattle, WA

This service has been the best!they have always been there for me when I need answers. Always friend I would refer this company to anybody who needs help.

8 years ago

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Nicole Houston, TX

They're great people. I have not even been with them a full month , but a week after I signed with them my score went up 50 points. SHOULD HAVE JOINED YEARS AGO!!

8 years ago

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Carmen Plainfield, NJ

One year ago my credit was a mess ,till until i joined credit repair.now I'm buying my first home.im tankful for the services that credit repair ofers people with credit problems.

8 years ago

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Todd Berry Tulsa, OK

CreditRepair.com has done nothing for me, my credit report, or score in the past 8 months. They have taken all of the glory for things falling off of my reports, but I knew these would be coming off as they were coming up on being 7 years old. I have paid off a car loan over two months ago, I have a lien release in hand, and it has reported 30 days late and now over 60 days late on all 3 bureaus. CreditRepair.com can't even get that to report as paid in full as it rightfully should! Very disappointed with the service, hold wait times, and lack of personal attention I have received from CreditRepair.com. I am going to try a competitor that I have heard good things about.

8 years ago

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Latisha P Charlotte, NC

It has only been a month and my score has risen by 21 pts...credit repair is Real...gonna give it a few months....well on my way....Best decision one could make

8 years ago

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Patricia Rodriguez Cambridge, MA

In less than 3 months my credit has changed significantly so far I'm very happy with the results. It is pricey and options aren't offered but I guess is the price you have to pay to get the best service.

8 years ago

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Constance Bryan Pinehurst, NC

We have been paying for this for 5 months and it does get expensive when nothing happens for a month or so. I feel they do what we can do for free or a mere cost of a few stamps. the Burroughs have a service to monitor plus challenge companies yourself for a fraction of the price. I.ve started that and I've gotten results. So $90.00 a month a with my husband for an additional $90.00 was too much.

8 years ago

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Donald Stafford, TX

They don't do anything except collect money. In three months, I never received anything from the credit bureaus to provide evidence that creditrepair.com had done anything on my behalf. In three month all the evidence I have are two letters sent to an invalid address that were returned to me. Credit repair claims it is the address listed on my reports, well, if the addresses are invalid and the bureaus tried to validate the issues and also found the addresses to be invalid they would have to remove the items as they would be unverifiable to them as well. Credit repair dot com is a complete rip off.

8 years ago

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Shone Chicago Heights, IL

When I stated with credit repair.com I had 39 negative in 2 mouth they remove 20 have 19 to go now thats AAA+ from me... thanks credit repair.com #newhousecomingsoon...

8 years ago

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Edward Kariuki South Bend, IN

My wife and I have been with them since September of 2014. Since then, only 4 items have been removed and 2 items on my wife's record. The discrepancies I had was that, all this was done in a months time, the rest of the months they have been collecting money with no results. To the point were they were not even updating any of our reports. They have offered us a free service for the month of February due to mistakes and neglect they did and the lack of results. They also offered me $20 a month to what they termed as monitor and maintenance were they challenge each item from each bureau at a time. I will give them a chance for the free month to see any changes.

9 years ago

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McCall Salt Lake City, UT

THEY WILL TAKE YOUR MONEY AND DO NOTHING! I signed up with one fraudulent ding on my credit, thinking it should only take a month or two to get this item removed, little did I know that 5 months later the ding was still there and I had forked out a whole ton of cash! I had only one negative item on my credit, a fraudulent credit card that was used once by Joe Schmoe and I never knew about it until 2 years later when trying to get a car loan. I not only had the Police report, but also a copy of a letter from Dillards credit services that said the card was fraudulently opened in my name. I thought this was a slam dunk for these people, and frankly for me. I knew there was no way this could possible stay on my report. Long story short, its been almost 5 months since I signed up, they took almost one whole month to send out ANY letters to the credit agencies and they still told me they hadn't "heard" back from the agencies about the item being contested. This company will drag out your membership for as long as possible to make sure you have to pay as much money as they can squeeze out of you. Im pissed about what I was advised to do, and I also am not happy that I payed $89 a month for them to sit pretty and "act" like they've done SO much work on my behalf (they sent only one letter to each credit agency in the 5 months, but when I went to cancel, I was promptly told they were "just" about to send out a few more. what a joke!!) Save yourself some money and hire an attorney (thats right you will SAVE money if you have a law office do it), who charges a one time fee of $180. It seems pricey, but trust me you will SAVE yourself some money and at least know you will be taken care of and they can't drag you through the mud slowly soaking up as much money from you as you are willing to pay.

9 years ago

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Vladimir Philadelphia, PA

I've had them for 6months now,seems like the first 4months it was moving fast an good but these last 2months they have slowed down on my services & I feel they just don't really care about it anymore,well going to stay with them for a couple more months to see what happens wish me luck all,I will keep everyone updated on how it goes for me...

10 years ago

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MCochran Richmond, VA

So far so good.They deleted 5 of my 13 negatives in about a month. So as far as I'm concerned they are worth every penny.My score went up over 20 points in 30 days.

10 years ago

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Kaptain Brooklyn, NY

I spent $99/month for three months with CreditRepair.com, and they failed to remove a single item from my credit reports. The last two delinquencies on my reports are from late payments with Direct Loans, and Sallie Mae, both student loaning institutions. CreditRepair.com prouds itself in being fast. Three months, plus, is not fast. It is right in line with any other credit repair outfit, which hope people won't notice they are wasting their money waiting for any type of positive and permanent results. If an item is going to come off, it will happen in the first month after an initial dispute. Any time after that is just a finger-crossing game; you may or may not get lucky. After the first month without success, you can continue the process by yourself, without having to pay someone else. There are enough free resources, or less expensive tools online to assist you, unless you are satisfied enough with someone else writing and mailing the letters out for you; something which you can do on your own.

11 years ago

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Olivia Simmons

The customer service is great there but it takes too long to yield results. My credit rating & score didn't change after a few months. They sent out letters but I could've done that. I thought that more would've been done on my behalf since it was automatically having money debited out of my account. I cancelled the service and I still had money withdrawn a month later. I guess they bill u out a month ahead

1 year ago

Reply from CreditRepair.com

Each member has a different credit situation which means that time frames and results will vary. If you have additional questions or concerns, please feel free to send us a DM. We would be happy to discuss this further with you. Thanks!

Jun. 23rd, 2022

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Mary Kate F Simpsonville, SC

I would not recommend CreditRepair.com as your go-to company for credit repair. I initially made an account which, for its price, did have a lot of services and features like an easy place and website to view credit cards, loans, credit score… all in one spot. However, I soon thereafter cancelled it for a couple reasons, and found that, evidently, the word “cancel” meant nothing to them. They will spam you with emails and, not only that, but they will continue to try to charge your card! Unsubscribe/cancel means stop, guys. No credit company should continue trying to take your money when you cancel your account with them. Just a helpful heads up :)

2 years ago

Reply from CreditRepair.com

Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for all of our clients. We charge for the work we have done up until the cancellation of your service and then you’ll be billed the following month. This is likely what you are seeing. Please call us at (800) 232-6499 if you have additional questions and one of our credit consultants can assist you.

Apr. 25th, 2022

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Abi G Dallas, TX

I just recently used CreditRepair.com, and the process to sign up was easy and fast. No contract and they have a great referral program as well. Although they were only able to remove 1 negative item from credit report, my score did increase!

2 years ago

Reply from CreditRepair.com

Thanks so much for your recommendation. We are so pleased to hear that you have benefitted from our services!

Apr. 21st, 2022

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Samarra Miller Mulberry, FL

I tried this company out called and asked questions a lot of question the young lady I spoke with witch was very knowledgeable their rate wasn't too bad either. Overall seems very legit

2 years ago

Reply from CreditRepair.com

We appreciate you sharing your experience so far. Please feel free to reach out to us whenever you need.

Apr. 20th, 2022

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scotty Saint Paul, MN

I used creditrepair.com to monitor my actual credit scores while I worked with a third party to improve my credit scores I wanted to make sure that what the third-party was saying is true and creditrepair.com verified that definitely recommend them.

2 years ago

Reply from CreditRepair.com

Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

Apr. 20th, 2022

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Mohammed A Brooklyn, NY

I had always had doubts if credit could ever be repaired. Mostly everything is affected by bad credit and after I visited CreditRepair.com, I knew that there is a logical process and there is hope. Its not an overnight process but the guidance and advice I received was much appreciated.

2 years ago

Reply from CreditRepair.com

Thank you for sharing your experience Mohammed! We are happy to see you've enjoyed the services and thank you for choosing us to be a part of your credit journey.

Oct. 8th, 2021

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Abi Frisco, TX

So far I’ve been Using CreditRepair.com for 2 months and I’m so happy with the results! The process is easy, fast and convenient! I can’t wait to see the end result of my New Credit Journey!

2 years ago

Reply from CreditRepair.com

Thank you so much for sharing your success with us! We are thrilled to see you've enjoyed and benefitted from the services.

Oct. 4th, 2021

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James B nelson Las Vegas, NV

I used these folks a while ago and they talked a big game, but couldn't get some things changed that were the bigger issues on my credit. They were able to eliminate some of the smaller problems and they stayed on it per their promise. I am just not certain they could do anything for my bigger issues. But I think they are worth trying if you have a series of smaller issues.

5 years ago

Reply from CreditRepair.com

Hello James, thank you kindly for your review! We're so very glad we could assist you in your credit goals and yes, I understand that it can be disappointing if some heavy issues remain. There are things we can try for you though!

Aug. 29th, 2018

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Verified Customer

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Willie Bowen

They were great with handling my account and kept me informed.

1 year ago

Reply from CreditRepair.com

Thanks so much for sharing your experience with us. We appreciate your recommendation!

Jul. 19th, 2022

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Verified Customer

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Duane Jones East Wenatchee, WA

They were helpful at the outset, but ran aground dealing with Armada, so I cancelled my subscription.

2 years ago

Reply from CreditRepair.com

Thank you for sharing your experience Duane! We have found that each member has a different credit situation meaning time frames and results can vary. We would be happy to review your account and services with you. Please give us a call at 800-232-6499. Thanks!

Nov. 3rd, 2021

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Verified Customer

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Miranda Conover, NC

They helped me with everything and was able to help me achieve my goal

2 years ago

Reply from CreditRepair.com

Congratulations! We are happy to assist you in achieving your goals. Thanks for sharing.

Oct. 8th, 2021

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Verified Customer

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Seandai Newsome Poughkeepsie, NY

Not transparent enough, not enough communication about things being removed. There also wasn't updated accurate credit reporting.

2 years ago

Reply from CreditRepair.com

Hi Seandai,

Thank you for your feedback! We are constantly looking for ways to better our client experience and feedback like yours lets us know where to start. Thank you.

Oct. 8th, 2021

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Verified Customer

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Ruth East Rutherford, NJ

Ta first seemed ok. I realized through more research they are over priced. The customer service was bad. I wouldn't recommend them at all.

2 years ago

Reply from CreditRepair.com

Hi Ruth. We are sorry to see you've had a less than great experience and would like to discuss this further with you. Please give us a call at 800-232-6499 and we would be happy to offer you our personal assistance. Thank you.

Sep. 22nd, 2021

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Verified Customer

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Virginia Delgadillo Gamerco, NM

The representatives work diligently with their customer to their satisfaction

2 years ago

Reply from CreditRepair.com

Yes we do! Thank you so much for sharing this. We are happy to see you've had a great experience with our team.

Sep. 22nd, 2021

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Verified Customer

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UMA DEVI BHOGA Clint, TX

I spent $ 1200 for two years with Credit repair and they could not improve my score to 5. They weren't able to remove all red flags despite I paid in full.

2 years ago

Reply from CreditRepair.com

Hi Uma,

We are sorry to see you did not get the results you were hoping for. We have found that each member has a different credit situation which means time frames and results can vary. We understand this can be frustrating and would be happy to review your account with you. Please give us a call at 800-232-6499. Thank you.

Aug. 30th, 2021

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Verified Customer

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Minerva Borjas Miami, FL

Great! They are a company that really helped me to get to the next level.

2 years ago

Reply from CreditRepair.com

We are happy to help! Thank you so much for sharing.

Aug. 18th, 2021

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Verified Customer

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Cynthia Deloatch Greensboro, NC

Because I had a very low credit score and saw the improvements right away.

2 years ago

Reply from CreditRepair.com

Congratulations on the improvements! We are so happy to see you've enjoyed the services. Please reach out if you ever need anything.

Aug. 10th, 2021

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Verified Customer

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Tiana Oliver Bird Island, MN

If you’re not paying them enough a month they aren’t really working on your behalf. Everything that was deleted I paid for or it was due to fall off on its own.

2 years ago

Reply from CreditRepair.com

Hi Tiana,

We appreciate you bringing your concerns to us and would like to discuss this further with you. When you have a moment, please give us a call at 800-232-6499. Thank you.

Aug. 10th, 2021

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Verified Customer

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Michelle Hayes Philadelphia, PA

They help to get a substantial amount of removals off my report

2 years ago

Reply from CreditRepair.com

We are happy to help! Thank you so much for taking the time to share your positive experience.

Aug. 2nd, 2021

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Verified Customer

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Hector Gomez Pico Rivera, CA

They never remove Items from my credit report I did paid almost 2 years and didn't work for the only thing they did for me it was getting my monthly payment on time

2 years ago

Reply from CreditRepair.com

Hi Hector,

We are sorry to see you've had a less than great experience and thank you for taking the time to share with us. While each member has a different credit situation meaning time frames and results can vary, we know it can be frustrating. We would be happy to review your account and answer any questions you may have. Please give us a call at 800-232-6499. Thank you!

Jul. 20th, 2021

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Verified Customer

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RICK MAYBURY Rockport, MA

The service did help. Customer service was excellent, sometimes difficult to connect with.

3 years ago

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Verified Customer

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CLIFF ENG

IT IS AN EASY WAY TO KEEP AN EYE ON YOUR CREDIT, THEY MAKE IT THE EASIEST WAY POSSIBLE

3 years ago

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Verified Customer

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Anonymous

1 year almost a 1,000 dollars to a 518 score. Hell for that I could have paid off two companies. It was higher than that before we started.

3 years ago

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Verified Customer

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Jermaine

They are very very very GOOD there program really really works

3 years ago

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Verified Customer

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Mina

I cancelled n got an investigation result n it info hasnt been updated since i m member but yet i received the result

3 years ago

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Verified Customer

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Anna Whalen

3 years ago

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Verified Customer

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Bobby R. Islip, NY

Professionals, that it. You want results, credit repair WILL give you results.

4 years ago

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Verified Customer

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Ron Masters Mesa, AZ

they resolved every issue on my credit report and my score reflects it.

4 years ago

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Verified Customer

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Joseph salami

Initially they were very productive but after a couples months I didn't see as much results as I wanted

4 years ago

Reply from CreditRepair.com

Hello Joseph, thank you for your fair and honest feedback!

May. 31st, 2019