Name: CreditRepair.com
Rating: 4.5

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John Martin Jr Lawrence, MA

T they will keep you informed as well as they will eventually get your credit cleared and if you have any type of problem they will definitely help you with your concerns

2 years ago Edited April 24, 2023

Reply from CreditRepair.com

We are so happy to hear this! Thank you for choosing us to be a part of your credit repair journey.

Feb. 17th, 2022

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Annmarie Coburn New York, NY

Always keep you posted. Work on my side. Send letters out to creditors. Send Emails. Schedule a convenient time to speak with you. Thank you Soo much.

2 years ago

Reply from CreditRepair.com

Thank you for your kind review Annmarie! We are delighted to see your positive experience. Thank you so much for sharing.

Sep. 10th, 2021

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Ty Port Monmouth, NJ

I was skeptical about credit repair when I first started but giving the time and there process I’ve had several negative items removed and my credit jumped 100 points!

2 years ago

Reply from CreditRepair.com

Thanks for sharing Ty! We are thrilled to see your credit score increase and are so pleased to see you've enjoyed the services.

Aug. 4th, 2021

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Bobby Beverly Hills, FL

My credit was all in the 500s until credit repair... Less than a month it shot up to 700s.. Thank you credit repair you are amazing..I always use credit repair

2 years ago

Reply from CreditRepair.com

Congratulations on the credit score increase! Thank you so much for sharing your positive experience.

May. 7th, 2021

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Marlin J Davis Jacksonville, FL

Excellent customer service and very knowledgeable about the products and services they offer. Above average more like Superior... im very happy with creditRepsir.com

2 years ago

Reply from CreditRepair.com

Thank you so much for your kind words! We truly appreciate it and are so happy to see you've enjoyed the services.

May. 6th, 2021

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Jim Jacob Arlington, TX

They take their sweet time about doing anything. They send out challenges even to the companies you tell them are legitimate with their information. I've been told when they do that, even with it paid off, the companies can extend how long they stay on your credit report. Twice now they have told me they are doing the same thing. They say they will share your credit rating with you, but they don't. I feel like they are slow so they can keep taking your money each month without actually doing much.

2 years ago

Reply from CreditRepair.com

Hi Jim,

Thank you for sharing your frustrations. Each client has a different credit situation, meaning time frames and results can vary - which we know can be frustrating. We would be happy to review your case and discuss your options. Please give us a call at 1-866-336-4971. Thank you.

Apr. 30th, 2021

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Kimla Mickens Raleigh, NC

I am confident that credit repair. Com will get me where I need to be, which is a homeowner again very soon! Thank you for all you are doing on my behalf!

2 years ago

Reply from CreditRepair.com

We are happy to help! Thank you for choosing us for your credit repair journey.

Apr. 29th, 2021

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boba Dallas, TX

They help me with my problem and they solved it for me I couldn't go on and I thank them so much for being here for me and others that need them keep up the worst

3 years ago

Reply from CreditRepair.com

It was a pleasure working with you. We appreciate you taking the time to share your feedback and being so open with us.

Apr. 2nd, 2021

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Kathleen K Dusing Holiday, FL

I'm brand new, so far the repertoire with the Representative's has been outstanding! They explained everything in a matter that was very easy to understand.

3 years ago

Reply from CreditRepair.com

We are so pleased to see you've had a great experience with our team thus far! Thank you for taking the time to share.

Mar. 26th, 2021

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Felicia Waller AR

The customer service representative was courteous and answered all questions I had. Assisted me with questions regarding my credit report and the disputes.

3 years ago Edited April 29, 2022

Reply from CreditRepair.com

Thank you so much for sharing Felicia! We are so happy to see you've had a positive experience with our team.

Mar. 24th, 2021

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John Palmer Mocksville, NC

3 years ago

Reply from CreditRepair.com

Thank you so much for taking the time to share John! We are happy to see you've enjoyed the services.

Mar. 23rd, 2021

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Precious Norcross, GA

Well, I’ve been with credit repair for over two months now and have seen tremendously results in such a short time and will recommend them to anyone.

3 years ago

Reply from CreditRepair.com

Hi Precious,

Thank you so much for the recommendation. We are so happy to see you've enjoyed the services thus far!

Mar. 12th, 2021

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Coffee

I like everything about credit repair. Their always contacting me when they improve more on my file and they always speak for me in all my situations.

3 years ago Edited August 14, 2023

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Ryan Karmann ,

I Called today with some simple questions. My question was are you going to dispute just this one item this month ? My answer i got back was yes. She was unsure of what and when so I closed my account. They must be used to it because the lady on the phone did not care at all. Well there were dogs barking in the back ground so maybe thats why she was in a hurry to get off phone. Worst customer service i have ever had.

3 years ago

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Curtis Smith Jr. Riverview, FL

They have been prompt on keeping me informed on changes or deletions on my account through emails. When I call I always get someone on the phone. The adviser is detail with the information during the conversation.

3 years ago

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dora mcbeth Houston, TX

The customer service department are knowledgeable and courteous. Credit Repair has proven their obligation to helping the customers improve ratings and scores.

3 years ago

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Sandra Faust Malden, MA

CR has the best customer service representatives, they are always courteous no matter who you speak with no matter what time you call you'll always get exceptional results.

4 years ago

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Lauren Lau Evans City, PA

Avoid at all costs! Do not use them, use one of their competitors. Any of their competitors, frankly. From the get-go, everything took forever to on-board. It took them two months to set up my account, even after badgering them about it (daily) for a month, via chat. In the 6 months that I used them, they removed but a single negative remark off of my credit. 1 out of the 20 (across the three major credit bureaus). Terrible execution on their part, from their membership correspondence to their ambiguously phrased chat responses. "We're sorry, we really are..." or "Bear with us, we are trying hard for you...: Blah, blah, blah, blah, blah... They removed ONE SINGLE NEGATIVE REMARK IN 6 MONTHS!!! I spent over $1K using them and they did virtually nothing for me. Save your money and go elsewhere or call the credit bureaus yourself, as ALL THEY DO is challenge negative remarks. Their service is pointless and costly. I'm absolutely positive you'll get some bureaucratic, bull crap answer from them below my review, but know this. THEY DON'T DO THEIR JOB AND THEY MAKE UP EXCUSES and their software barely functions. I complained to their IT department 10+ times and they still didn't fix it on the 6th month of service. Just rubbish!

4 years ago

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Rosa Buten Hollywood, FL

They lie about their rating on the BBB they have an F. They charge an initiation fee, but its against the Credit Repair Organization Act to charge in advanced for work not yet done. They wont start your work until you pay this fee, so there is no way of avoiding paying ahead for services not yet rendered. They rush through my contract, I had no idea about an ending balance. They will charge a months fee at the end to cancel services. Beware of this company, for the services they do, the cost is not worth it. If you ask them to remove your payment method they will say no and offer no guarantee of no future charges. The customer service will curse at you on the phone, get irate, hang up, if you ask for a refund. I wish I did more research before contacting this this company. I wish I could get my money back.

4 years ago

Reply from CreditRepair.com

Hello Rosa, I'm so very glad we spoke today and addressed your concerns. I appreciate your feedback!

Oct. 30th, 2019

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Ken Scottsboro, AL

This company is bad and I mean BAD in the worst sense. They sent out a letter to one of the creditors I wasn't concerned about, but it ended up in my mail box because it was sent to the wrong address. Yes, my snail mail box. They had sent it as if I was the one who wrote the letter and as if I was only 6yrs old, seriously it was so bad I thought it must be from someone who had hacked my account. The letter was sent to my bank who I have a very good relationship with. I waited a few days and called credit repair and asked if this was from them, I was told it was. I then asked if they had their kid write the letter and was told that's just how they send out the letters because it confuses the creditor, what??? I told them there was only 2 creditors I wanted to rid from my reports but for some reason they decided what I wanted and was paying for was not what they wanted, who is paying the bill here? I am!! You do what I say to do and what you don't do is send letters to wrong addresses so they don't end up in my mail box! I wish there was a way to add an attachment here I'd show the pathetic letter they sent which is the very same they send out for everyone. 1 star is 10 too high for this or any other so called credit repair company. Don't waste money on something you can do yourself. Just look at the pathetic responses they give to the above complaints.

4 years ago

Reply from CreditRepair.com

Hello Ken, thank you for your feedback. We apologize that you received a returned response. Many times creditors move location without notification until after a new residence has been established. We appreciate your business and hope for the best on your credit goals.

Sep. 23rd, 2019

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Bethania Aberdeen, NC

I really appreciate the call to provide an update on my credit repair game plan. The customer service was awesome! I felt like I was getting individualized attention.

4 years ago

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Handy Opelousas, LA

Credit repair is awesome, in a little as a month 1/2 I had nine bad items removed from my credit report, so this my story moving close to buying my new home 🏡

5 years ago

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Jordan Bain Norwood, MA

They charged me an initial signup fee of $15.93 on 1/4/2019, promising glibly they were "very confident" they could help me remove three late payments from a co-signed loan I helped a friend with. They promised to be in touch regularly and keep me updated on their progress with my credit repair. One month later and I have never received any emails or correspondence from them, and last night I tried to login to their site -- they have no record of me and nothing in their database. I checked my bank statement and they also charged me for the month of January on 1/22/2019, $99.95. I've filed a fraud claim against them with my bank.

5 years ago

Reply from CreditRepair.com

Hello Jordan, please contact us regarding this issue. We will be glad to assist you. Thank you for your feedback!

Feb. 5th, 2019

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Margaret Walker Houston, TX

They are very knowledgeable by helping you understand how they are making a big impact on getting your credit repaired for higher scores to make life better

5 years ago

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Raul cornejo Stanton, CA

Very happy whit all the results,knowledge agents and very patience to answer all my questions.very professional they take you step by steps until goals are achieved

5 years ago

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Scott Watson Fayetteville, NC

They are very fast and accurate. They explained to me in detail as to how it was going to work and they are very dedicated to helping me repair my credit

5 years ago

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Michael Hughes San Diego, CA

They help me and my wife with our credit scores and wipe out all the debt we owed. Also it was fast and easy the process was all the worth of wanting.

5 years ago

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WILLIAM Phoenix, AZ

Don't join credit repair it's more crazy than you think...i have got a 12 year history of always being on time ...the only thing in my score shows high usages 60 percent....and with a few hard inquiries .i called them cuz my score was dropping on my experian and equalfax...and transition even though I had locks on them..i asked credit repair to help get my points back ..i told them a year ago my scores were around 801.a d higher..and now they just started dropping every month 20 point..i have not applied for any cards for 3 months plus my payment history is perfect just over just 5 months i lost over 100 points on all 3 beurels..i called them last month when my scores were barely claiming to life I have 679 on my fisco.score last month when I called them for help ...they told me don't worry I got your back.i believed them..then I decided to check my credit score a month latter hopping they were helping me only to find out my s ore dropped another 20 points....i called them and cancelled my membership quickly ...this agency lies to get your money....

5 years ago

Reply from CreditRepair.com

Hello William, I'm sorry that the program was not obtaining the results you desired. There are many things that could have caused this. Feel free to contact us so we can find out what was going on and provide options. Thank you for your review!

Aug. 29th, 2018

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Christi M. Roanoke, TX

HORRIBLE CUSTOMER SERVICE (unless signing up as a new customer) we were supposed to get half off first month as we signed up as a couple. First bill the charges full rate for each of us, couldn’t reach anyone on phone sat on hold 45 minutes while also trying to chat with some one. Then told oops 3 business days to refund. Months later not much progress. We cancelled our services only to see we were still charged, we can’t log in to chat as accounts were closed. On my 5th call and sitting on hold EVERYTIME! I had to call my my daughters phone this time..... (Same thing happened some years back I had to dispute charges every month until bank issues a new a new card. yet I thought it possibly improved WRONG! Save your money, do your research! Don’t use these guys!

5 years ago

Reply from CreditRepair.com

Hello Christi, we're sorry that you had a negative experience with our company. As we grow as a company, we are addressing these issues. Best wishes on your future credit goals!

Jun. 22nd, 2018

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Erica Borkenhagen Saint Regis, MT

Impossible to get through to you on the phone I have left 5 messages in 2 days asking for a call back they will not return my call. The only way they will answer the phone is when you called to sign up once you remember and they recognize your number this is them they will not answer. I signed up with them to get two items removed they dropped the ball out of the gate on the first one immediately I couldn't get through to him it was three weeks before I was able to get through to anybody to find out that they had not address what I needed addressed. They got a couple of small things off my report didn't help my score any one of them was 5 years old and wasn't affecting my score anyway and I wasn't even concerned about it. I sent them an email asking them to resend me some escalation letters they did not respond and did not send them. The only way they want to communicate with you is by email or chat neither one of which I have time to do and they will not return a phone call. I cancelled services with them yesterday and put a stop payment on the payment coming through last night I think Lexington Law is a lot better company I'm going to sign up with them today they at least have the option of leaving a message and receiving a call back

5 years ago

Reply from CreditRepair.com

Hello Erica, thank you for your feedback! Yes, we understand and are working through growing pains, but we are addressing these issues and hope to have you inquire with us in the future.

Aug. 29th, 2018

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CaZondra Robinson Birmingham, AL

If I could give no stars, I would. It started off as the best thing ever. I asked all the questions to make sure I had a complete understanding of hoe things work. My main concern was making sure after paying my money, that the removed items were not put back on my credit 3 months later(like those quick removal companies for $199), and I was assured that once removed, they are removed permanently. This was a lie. I left credit repair after about 4-5 months, because the one thing I asked them to work on, they never did. So, I go to check my credit because I am looking to purchase a house now(which was the reason I had them working on it to began with), and EVERYTHING THAT THEY HAD REMOVED, ITS BACK ON THERE.. So, after I called, they finally decided to issue me a refund in 3-5 business days( which I am yet to receive). And we are well pass those days. I'm calling every day, and only getting excuses and promises. I told them, I BELIEVE YOU ALL ARE SCAM ARTIST!!! WOULD NOT ADVISE ANYONE TO USE THEM...

6 years ago

Reply from CreditRepair.com

Hello CaZondra, thank you for your feedback. We are sorry that you didn't receive the service you expected. We encourage you to continue your credit repair and appreciate your review.

Apr. 2nd, 2019

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David Richardson, TX

Called and called to request escalation of my contests, but the emails- always promised to arrive within 72 hours- never showed up. Just their automated reports telling me that my credit's still bad. Made small progress at first and then everything just stopped. Some of their staff is outstanding at customer service- others, like Cody at their call center, are argumentative and full of hubris.

6 years ago

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Kenyon Garbutt

Simone took it right of the chart she knows her job this what good credited customers services is credit repair. Com. They do the work this what's count's

6 years ago

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Andrew patrick

I'm happy I chose credit repair.com to handle my credit problems they didn't just show up they showed out and got my credit where it needed to be thanks credit repair.

6 years ago

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ella tisch Brooklyn, NY

All agents are knowledgeable, patient, compassionate, understanding and courteous. Always have great personality's and always polite. Never got a nasty agent.

6 years ago

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Tylona Anderson

I love credit repair so far they had done an excellent job. I'm definitely a believer and an advocate for them. Definitely exceeded my expectation keep doing a good job

6 years ago

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Judson Smith Franklinton, NC

I called and was set up within minutes. 2 old items were removed from al 3 credit reports within a month and then I cancelled the service hassle free. Worked like a charm.

6 years ago

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Alexandra Bassett

I didn't know what to expect, but within 3 months, I had multiple negative items removed. This service really helped to clean up my credit report. Thank you!

6 years ago

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Tom Flanagan

This Credit Repair Company is the most honest Company in the USA because they do what they say and back it up with all the help you need to correct your credit.

7 years ago

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David Hall Humble, TX

I have a great experience with you,you are very helpful in everything you are doing, you give me great advice and help to get the job done. Thank you David Hall

7 years ago

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Eddie Houston, TX

I have only been with credit repair for 1 month and I am already seeing progress with my credit. The advisors are very helpful with anything you need also.

8 years ago

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Frank Bennett Hanover, MA

You guys are working very fast to help me fix my credit I couldn't thank you enough and your customer service is excellent I will refer you to other people

8 years ago

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Alfino Davis Providence, RI

excellent service with removal negative items from credit report. Also excellent customer service. highly recommended. I referred 5 people already all satisfied customers.

8 years ago

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jerry San Antonio, TX

Started off with a 500scores deep in a divorce an spriroling downward called credit repair now my score is close to 700 an I'm in better control of my credit.

8 years ago

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WALTER WILLIS Virginia Beach, VA

Credit Repair.com surely works.I went from a very poor credit score to a good credit score within 5 months. I am now purchasing a home thanks to credit repair!

8 years ago

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Margaret Flowery Branch, GA

These people took their time about doing anything, and once they finally started doing something, they submitted all the wrong information, disputed items that were correct, and left out the ones I wanted disputed and removed - to the letter. They disputed names incorrectly and removed correct names, and did not address incorrect ones. They disputed all my correct addresses and left the incorrect ones. Serious problems with communications - I'm supposed to scan and email everything I receive to them, apparently because they have not idea what they are doing. I did not pay them $1600 to have me do all the work.

8 years ago

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Debbie Ormond Beach, FL

My credit score was low 409's and now is mid 600's! I qualified for a car loan at a real dealership which I have not been able to do in 20 years! Thank you!

8 years ago

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Katrina King

Credit repair sent me a email stating that 2 items was removed off Transunion. When I self updated my reports through 2 different companies the items were still showing on my report. At this point I'm frustrated. I called and spoke with a rep and explained everything to her. Basically I feel that she lied. She told me the item was a duplicate item and they removed one and the other one was still showing. Well, I told her NO because you guys give us a case valet which you show us everything on our reports and there was no duplicate because I would have seen it. She told me "I'm just going to go ahead and cancel your service I guess some PEOPLE know about their credit more than we do" (sarcastically and started laughing) I responded with " It's mine, so I should". Rude and attitude very distasteful.

8 years ago

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Tommie Johnson Detroit, MI

Credit Repair did an excellent job clearing up my credit report and very rapidly less than three months I am 1000% happy with the results and will refer others to them!

8 years ago

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Sherrine Channelview, TX

So far my experience with credit repair has been great. So much has happened in the last four months. I saw improvement in my credit score and history almost immediately. Can't wait to purchase my first home..

8 years ago