Name: Wells Fargo
Rating: 4.1

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Sideria Houston, TX

I go here to get my money off my card I can count on well Fargo to give me the cash I need.

3 years ago

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Kibsaim Rebollar Austin, TX

They had unethical practices. I feel terrible for the employees. The CEO did resign so thats why I decided to go from one star to three.

4 years ago

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Dennis Carroll Emeryville, CA

They boost my credit limit when I traveled half way across country and funds running low. Thanks1

5 years ago

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JustG4Me

They have been more than helpeful. They have also been a pleasure to work with.

5 years ago

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2L8 iwon Cicero, IN

I’m really satisfied with my experience and it’s easy to use and convenient from my experience as a customer. Love it!

2 years ago Edited September 8, 2023

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beth vonnegut

Great customer service! WF has been very helpful whenever we needed assistance. We also love the cash back feature.

2 years ago

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Kim M Lacher Chambers Glen Burnie, MD

Customer service and quality of products has declined over the last few years. One can hardly get same day service. I have been told many times that if I didn't have an appointment I could not be helped with accounts.

2 years ago

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Adm8684 Los Angeles, CA

The app is good and customer service fair. Email and notifications leave much to be desired. Default settings need to be adjusted to preferences immediately upon sign up.

2 years ago

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Cheryl Stone Phoenix, AZ

I have had Wells Fargo for years. They change their plans and policies too often. I never got proper compensation for their class action law suit I was a victim of.

2 years ago

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Toby Jerome Williston, ND

My mother used them and two years after closing all her accounts because she died. They still have not gotten her accounts closed. They are the worst bank I have ever dealt with. Plus they charge fees for everything. I would never use this company if I were paid to.

2 years ago

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Cathy Ford Goodyear, AZ

Since Covin19 customer service is horrible on the service side bank teller are great. Not enough staff so you now have to make appt. which can be a month out.

3 years ago

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Ac Irvine, CA

I had to close this account because apparently, I was not using my card enough times. I got charged a fee because I was not making 10 transactions a month! They held checks for a long time and everything about them was a problem.

3 years ago

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Mariana Tornero Alegria Hercules, CA

Terrible for teen accounts and too many fees for regular accounts. My teenager was paid with a fake check and the account was immediately closed. I understand it was a fake check but my teen didn't know better and I feel there should be some leniency.

3 years ago

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Cheyanne Osoria Oklahoma City, OK

They are okay. WF tends to have a lot of mobile app issues that I am not found off. I also hate the number of fees their are, especially since being a customer for so long.

3 years ago

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Esther Noshahi Dallas, TX

It was unpleasant perhaps the bad weather put the teller in a rude mood and not even a smile on such a pretty face, sadly I don't think that I will be going inside in the future.

3 years ago

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Danielle Luma Tallahassee, FL

I currently bank with Wells Fargo and it is an OK bank. They need to work on alerting their customers better when fraudulent activity occurs, other than that they are okay.

3 years ago

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Robert Serabin New York, NY

I was a 20 year customer trying to refinance my mortgage. Never missed a payment. They were not competitive on mortgage rate; Insensitive to their customers' needs. Real PR problem.

4 years ago

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Hannah Barth Tallahassee, FL

My credit card from Wells Fargo was great to start improving my credit. The payments were easy to view and pay.

4 years ago

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Anya Lee Jacksonville, FL

Wells Fargo has good customer service. I had an overcharge on my account and they were pretty helpful with resolving it and explaining it to me.

4 years ago

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Olmanika Milfort Tallahassee, FL

I currently have a debit card with Wells Fargo and the services are phenomenal. They are always good with customer services and they are swift with the services

4 years ago

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Maureen Canelo Valdosta, GA

My experience with Wells Fargo has been beyond satisfactory their service and security is reliable.

4 years ago

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Lizzie Billings West Valley City, UT

Reliable company. Quick to help and quick to dispute charges of there are ever issues. They have their customers back!

4 years ago

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Keld Sperry Lehi, UT

There are a lot of fees with Wells Fargo. They also make it sneaky to be signed up for different unwanted services. I had to leave because I don't think they were trustworthy with my money.

5 years ago

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Keron Grey Tallahassee, FL

I love being able to zelle other banks without an extra charge and get my money back easily as well. Wells has always been responsive to questions and issues, both online and through my local bank.

5 years ago Edited September 14, 2021

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Myken Cheyenne, WY

I love my Wells Fargo credit card! The sign up bonus was great and the customer service has been awesome.

5 years ago

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hmarashi Newark, NJ

The college card program that wells fargo offers is a good one, my interest rates aren’t too high and the services offered are adequate.

5 years ago

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take7 Sandy, UT

They were fine but fees were outrageous. The local banks were helpful and good so we liked to use the physical location. It was nice they were widely available in the west.

5 years ago

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Kiana Chatfield Grass Valley, CA

The people there are very helpful but my card does get stopped at certain times which can be frustrating. But overall a great company.

5 years ago

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Jaida Williams Tallahassee, FL

Been with them for years and I haven't had any issues since. They. are helpful in difficult situations.

5 years ago

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Melanie Rio Rancho, NM

I love the Wells Fargo cars, the app was great, but the fees are killer. If you use everything Wells Fargo all the time you should Be good to go!

6 years ago

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Zac Marx Brighton, CO

My Wells Fargo credit card is pretty good. I like how it is accepted at most places I shop. I also like the look of the card.

6 years ago

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Keeli Hansen San Jose, CA

I have always had a great experience with Wells Fargo. They are always so kind and willing to help solve any problem

6 years ago

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Rob Whipple Mesa, AZ

Very helpful and friendly customer service. Ties right to my other accounts. Easy online access and management.

6 years ago

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JR Suguturaga Orem, UT

Being a well established company it was easy to use the card wherever I needed it and the billing process was easy as well.

6 years ago

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Kristen Schow Pleasant Grove, UT

Not super impressed with my credit card. Lots of fees and it's hard to get someone that speaks English when I need help. Their email system is great though.

7 years ago

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H Moore Lehi, UT

I run my business accounts through Wells Fargo as well as my business credit cards. Great customer service!

7 years ago

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LeAnn Baytown, TX

Love my points cards. Wells Fargo has great customer service.

4 years ago

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tammy smith Salt Lake City, UT

It's easy to pay online and I get points and/or money back on the 2 cards I have

7 years ago

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Ronald McCarthy El Paso, TX

I have a great intrest rate and I recieved outstanding customer service

8 years ago

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Federico Trujillo Riverdale, CA

Statements are very easy to read and well documented. Online access makes paying easy and accurate

8 years ago

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ANGELA D HUDSON Detroit, MI

They are very when it comes to giving an opportunity for credit,and I they should be more open when that's where my employer uses and that's where retirement fund is through

8 years ago

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B

Wells Fargo had a huge data breach and my information was compromised. My personal information was seen from California as far away to South China Sea according to a guy who bought a new fishing boat in my name

1 year ago

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Carol ann DiGiovanni Tallahassee, FL

Banking with Wells Fargo for a very long time, customer service is always amazing!

1 year ago

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Stephanie Ponce Hemet, CA

I have tried having Wellsfargo two times now and both times I am disappointed. They overdraft for everything. They don’t bother to call an ask question. Customer service skills are terrible.

2 years ago

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cheri poile Elmira, NY

Awful customer service they made a huge mistake in my account and wanted me to wait 30 days for them to fix it..so as my account is in the negative which they made i have to wait.

2 years ago

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Crystal B. Lewisville, TX

Wells Fargo was the first banking institution I used. I ended up closing my account, even my credit, several years ago, around the time they were having a major scandal.

2 years ago

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Luis Hernandez Miami, FL

Been at WF for more than 10+ yrs and never had any issues with them great bank to work with.

2 years ago

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Joel Sinden Germantown, WI

Wells Fargo low intro rate on their Mastercard helped me pay down debt that I transferred, faster.

2 years ago

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epati lilio (bucky) Anniston, AL

My affiliation w/Wells Fargo has been amicable. I trust this bank w/my monies whole heartedly.

2 years ago

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savannah cleary Havelock, NC

Offers a ton of credit line options that help with anythignnfrom furniture to home improvement

2 years ago