Name: Wells Fargo
Rating: 4.1

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Randy Rhodes Pleasant Grove, UT

Have banked with Wells Fargo for many years. I have an account at a credit union that has been hacked twice but never any trouble with Wells Fargo. Tells are super courteous sometimes to the point it can seem a little fake but it is better to have over the top customer service than not.

5 years ago

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Haelyn Lahens Deerfield Beach, FL

I have been a customer with Wells Fargo since 2009 and I have never had any problems. They are highly dependable and they really want the best for you. There were several cases in which I needed replacement cards or I forgot the password to my online account. In every circumstance, they were always willing to quickly help.

5 years ago

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Beth Christensen Provo, UT

Wells Fargo is trustworthy, has a really user-friendly app and website, and the employees are awesome. Any time I've gone into a Wells Fargo establishment or called for help over the phone, I've literally always been helped and figured out whatever issue I've had. I 100% recommend them to anyone!

5 years ago

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Ted Johnson Pleasant Grove, UT

I have a Wells Fargo credit card and have had it forever. It is easy to use with a great rate attached and many notifications can be attached to it for record keeping and tracking spending. It can be used almost everywhere and is very convenient.

6 years ago

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Whitney Stanko Smithfield, UT

I love my college Credit card. I only have a certain spending limit and it isn't very high. Also paying off my card is super easy and fast to do. I was worried it would be hard and stressful but Wells Fargo makes it super easy to do online.

6 years ago

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Reese Pleasant Grove, UT

This is the card I use the most. It has rewards that I like, it gives me cash back if I want. I have a lot of options. I trust the bank and they have locations that are easy to go into and check on things if I need to. I also have great fraud protection and they will let me know if anything looks suspicious.

6 years ago

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Michael E Berrett Lindon, UT

Wells Fargo 0 well - it is a mixed review: I have had a Wells Fargo Visa card for a couple decades, and had excellent service, and no problems of any kind. On the other hand, I am disgusted with the lack of integrity and dishonesty internally - obviously covered up or endorsed or ignored by upper management for the dishonest problems which have been in the press about the company over the past two years. There is a. reputation to recover - and it is going to take a while for me to regain trust with this organization. Anyone can make a mistake - but with these guys - too many - and too big of mistakes. I wish them well in their pursuit to re-build trust

6 years ago

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Kristiane R Durfey Pleasant Grove, UT

I have been very pleased with my Wells Fargo Credit card. It isn't one that I use very often but when I need to it's nice to know that I can use it without any problems. I have a Wells Fargo checking and savings account as well which makes paying off the card so convenient to do with online banking.

6 years ago

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Ann Bailey Lehi, UT

My elderly parents bank at Wells Fargo. I was pleasantly surprised that they offer free notarization for living wills and trusts. We walked into the facility on two different days. The agents were friendly, and took the time needed to care for us.

6 years ago

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janalee sanders Valley Center, CA

we currently use this card and have never had any problems. they seem to keep good interest rates and have always protected our personal information from what we know. this card has worked well for us because we also do other banking with Wells Fargo so we can tie that into the card sometimes

6 years ago

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Melissa Carreno Mesa, AZ

I don't have a checking account, so having a savings account only which makes it a little more difficult to speak to customer service and their systems are now more difficult for face to face clients they make it inconvenient. I do have a credit card as well, again, not my favorite, but I got the Propel card and still waiting for the rewards to show up 4 months later...not impressed.

6 years ago

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martins timothy

By far one of the best banks in America currently The personal loan have many positives, including high loan amount and lack of fees One thing I love it that they have a lot of branches and you can apply in person

1 year ago

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Francis Adesuyi

The bank as been good to me though but suddenly I saw so many changes they are not trustworthy anymore their customer service is terrible and sucks I got scammed of my money and I explained to their customer service about the internet fraud they said they was going to get back to me after that they got my account frozen I couldn’t have access to my account anymore I just have to close it all and go on using another bank .

1 year ago

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lacey jo Ocala, FL

I like how there are many in network ATMs so you're not charged a fee for withdraw. Also the card is accepted literally everywhere. Customer service is also very helpful.

2 years ago

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Bridget Walker Gulfport, MS

I love my Wells Fargo card. They are great because the rates are the lowest which makes it easy to pay off faster. I prefer to use them before I use any of my other cards.

3 years ago

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Martha Woodward Charlotte, NC

A rental car company tried to charge me for damages that I never made. Wells Fargo was extremely helpful in proving that the charges were bogus and refunding me my money.

4 years ago

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Cassidy Gundersen Orem, UT

I had my Wells Fargo Credit Card for 5 years. I never kept a balance and tried to keep it paid off. They did not send digital statements, only paper statements, which was a major disappointment. And several times I missed payments with no reminder or email to inform me. The rewards are minimal with their cards and I would suggest getting a card anywhere else. In my 5 years- I earned a $20 reward to shop in their online store. Not worth it.

7 years ago

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Funbi Atokose

A favorite feature of mine about Wells Fargo credit cards is their online and mobile banking capabilities. Although they seem rough on the edge with customer services it's still worth trying.

1 year ago Edited April 2, 2024

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Eric K New York, NY

Recently got their Wells Fargo card with no interest for 18 months. I have been very happy with their app, good cash back for the card and I will look to expand my business with them.

2 years ago

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J Adams Charlotte, NC

I have been a customer of Wells Fargo for years. The have great customer service and were very helpful taking care of the transfers I needed when I bought a new home. My only issue is they do not offer better yields in their accounts for the average customer.

2 years ago

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Missions Dallas, TX

Outstanding company to do business with. Had some negative times, survived like all in the industry. Have been with Wells Fargo for business and personal finances. They have always been there for me.

2 years ago

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Be Smart

I have always love this company, but some of the customers service reps are not so great! They once closed all of my account and send back my $27,000 bach pay check to the sender. It was first pending and then no money or account. No explanation.

2 years ago

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Marsha Dallas, TX

I have been a Wells Fargo customer for over 30 years and they have never let me down. My experience both in personal and business banking has been excellent. I trust WF and enjoy their outstanding staff.

2 years ago

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Robert L Pressley Atlanta, GA

Things sure are different after the pandemic, especially if you need to get something done over the phone. Some of the Wells Fargo branches wouldn't even let me come in without an appointment. Having said that, I was happy to find that when I finally reached someone, the old Wells Fargo customer service kicked in. Now I'm happy again!

2 years ago

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Jerry Bella Vista, AR

Wells Fargo have been my home mortgage company for about 10 years, and their customer service department is a bright part of my day when I contact them, and they answer quicker than most companies. Thank you

2 years ago

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Maya My McDonough, GA

I looked over the stipulations and felt like it was an immediate rip-off. I wanted the best card available so I looked into the Choice Priveleges card excited that they were offering points for all purchases but the largest amount of points was only given for CERTAIN hotels and not all hotels. That would mean I have to go where they want me to go and not the hotel of my preference if I wanted to get the full 10x points and not just 1x points. I love to travel but I may not use a choice hotel every time if they aren't the best hotel for my destination. So paying for this card (it has an annual fee) wouldn't be worth it for me.

2 years ago Edited July 27, 2023

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Kelly Branch Bryan, TX

I went from having no bank account to Wells Fargo. Upon starting with them I wasnt able to get overdraft but now I have it. They are really good about notifying you about if your debit card is being used.

2 years ago

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Yyyy Monterey, CA

I have been banking with Wells Fargo for 16 years, excellent customer service, they are always very attentive and quick to resolve any questions or concerns. I feel confident that everything is fine and safe with them.

2 years ago

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Ken Chambers Mays Landing, NJ

Up until 2-3 years ago I was a fan of Wells Fargo. I had used them as my primary banking facility. Then something changed. Branches started closing, phone calls took longer to answer, issues took much longer to get resolved and trust and confidence eroded with each service that reduced it's capacity. I still use them, but just not in the same volume of transactions or services as before.

2 years ago

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Matt Martin Sacramento, CA

Still in the early days of banking with Wells Fargo but can say that the website has excellent tools that allow me to set up money transfers and fund accounts easily and in easy to understand ways. I look forward to investing and building business supporting accounts as well.

2 years ago

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Alicia Rivero Dallas, TX

I have Wells Fargo for a bank account currently. While the bank is very good at making sure to reimburse if there is any fraudulent activity on the account there aren't many branches open. And with some of them closing down recently it is getting harder to find one to access my account.

2 years ago

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Gumby Rowland Heights, CA

I have Wells Fargo banking so I used the credit cards primarily for overdraft protection for my bank accounts. Although WF has had many scandals in the last few years I have never had any bad incidence and the credit cards have always been issue free. One thing I don't like is the high fees they charge for late fees, etc.

3 years ago

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Rick Gore Canton, GA

After having two car loans utilizing Wells Fargo, I was able to apply and receive a CC. Don't apply for one unless you have decent credit. This is not an easy card to get. But, it is well worth it. Also their customer service has been top notch as well as a easy website to navigate.

3 years ago Edited November 8, 2022

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Shelton Germaine Rogers, AR

I have had an account with WF for 15 years or so. I haven't had a moments trouble with them. Their rates were reasonable and they have always provided at least average service. A few years back, when rates were so good, they even did a no cost, no effort refi that saved me like 2 or 3% on my rate.

3 years ago

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heidi m johnson Mt. Pleasant, SC

I have been a long time customer of Wells Fargo they bought out my bank. I have been with them since 1991 I plan to leave soon. I don't like this bank and don't want to support them. They charge for everything. I had trouble around 2007 with my business they wouldn't give me a break I closed out my business bank account. When I was building my business again I needed a credit card they would't give me one. I had always good credit before the recession. I will go to a credit union.

3 years ago

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Wendy Shaw Queens, NY

Great intro rate. Made paying bills easier and fealt more secure. Received a real nice sign on bonus. A credit line for every situation. Have refered family and friends...Don't miss out. EASY TO APPLY ON LINE!!!

3 years ago

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Aricel Westfall Slocomb, AL

I am a college student and Wells Fargo is a simple and easy bank for someone like myself who has no knowledge of banks or credit cards. Working with them makes handling my finances stress free and not confusing.

3 years ago

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J B Sandy, UT

I think I've had a banking relationship of some kind or another with Wells Fargo since I turned 18. Always been a good partner to me. They provide great financial planning tools through their advisors.

3 years ago Edited January 21, 2022

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James Goodman Port Orchard, WA

I have banked and saved with Wells Fargo since 1996. They still have the most helpful customer service, and employ staff that communicates well both in person and over the phone. I wouldn't trust my money with anyone else.

3 years ago

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Luke Swierczynski Waterford, MI

Love my new 2% cash back visa. It's become my new go to card for anything that doesn't fall in a 5% category. Easy to use app as well to make payments, although I only had to login a single time to set up auto pay so far.

3 years ago

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James Moss Knoxville, IA

Wells Fargo wants to go the extra mile, they have treated me right ever since I got their card. When I have a problem they are easy to contact and very professional in helping me.

3 years ago

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Ashlyn Elwood Roswell, GA

Wells Fargo is great! Customer service is always pretty speedy which is nice in comparison to other credit card companies I've used in the past. They also have an awesome app that helps you manage your account and is easy to navigate.

4 years ago

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Jazmyne Tallahassee, FL

Overall my experience with Wells Fargo has been very good . The customer service team tends to care to help and the security on my account is top tier . This gives me confidence that I made the right choice when choosing my bank.

4 years ago

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Mona-Lissa Tallahassee, FL

Wells Fargo has so many options for credit cards, they even have something for college students which I find to be really helpful. When I had questions I was able to call them and receive help. Amazing customer service.

4 years ago

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Taylor Larson Pho Thale, 66

I love Wells Fargo because their app makes it easy for me to make my credit card payments and set up automatic payments. It's easy to contact customer service and they are so helpful.

4 years ago

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Becky Gilbert, AZ

Wells Fargo has been great to work with. When we've had fraudulent charges, they took care of it nicely. When I have lost my card, they were great about getting me a new one.

4 years ago

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Katrina Breithaupt Provo, UT

Wells Fargo is nice because they are easy to access in a wide number of places, but I have not been impressed with their fraud detection abilities or help. I had some money stolen while I was on a trip a while ago and despite all the proof I gave them (copies of my flight itinerary proving I was on a plane when the transaction happened in a foreign country) they said my experience was not fraud. I talked to several different people on the phone and even went into a branch to talk to someone in person. When I asked them what their definition of fraud was they had no explanation, and wouldn't help me further or never got back to me. A couple months later I called again to open a new claim and the representative identified my case immediately as possible fraud through a very simple indicator that anyone else should have been able to see as well. In addition, I don't feel that their credit card rewards are very good either and I am planning on changing banks.

4 years ago

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Chelsea Bishop Las Vegas, NV

I have been with Wells Fargo well over a decade. I like their user friendly app and website. I have lately been using Zelle more, and I like that money transfer application within their website! Feels very trustworthy.

5 years ago

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Christopher Whiting Los Angeles, CA

I got a Wellsfargo credit card when I started college, they seemed to have tailored the card to my needs as I have grown gotten a family and my needs changed so has the card. I recommend it to anyone.

5 years ago

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Morgan whiting Salt Lake City, UT

They are so friendly and kind. I live in a big city and they remember who I am not sure how. They always are willing to help out and go the extra mile. My kids also love the dum dums.

5 years ago