Name: Wells Fargo
Rating: 4.1

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Heather H Sanford, FL

Wells Fargo gets two stars for their customer service, rates and fees. They don't recognize or reward their long term members and fees always seem to be on the rise. Wells Fargo customer service has plenty of room for improvement with communication being priority.

2 years ago

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Joe White Dallas, TX

I have been with Wells Fargo for a few years and really enjoy their cashback program and competitive interest rates on their credit card!

2 years ago

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Jeremy V (Twin) Sarasota, FL

I've had no complaints. All fees are clear. My payments are clear, due date clear,amount clear. Never any hidden charges it surprise fees. Awesome.

2 years ago

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Bianca Youmans Orangeburg, SC

Pretty good Bank and credit card company been with them for 5 years plus staff is very helpful just overall great highly recommend.

2 years ago Edited January 4, 2023

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Felicia Rienzi, MS

They saved me a whole lot of time and money when I consolidated bills with them several years ago! They treated me like their top priority!

3 years ago

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Sathvik Aithala Portland, OR

Got a WF credit card as my first card, and the experience was mediocre at best. Hard pulls for minimal credit limit increases. Customer service is only okay, nothing spectacular.

3 years ago

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Melissa Mercado San Antonio, TX

Great company. 0% transfer options. I like that the banks are local as well. They always have excellent customer service.

3 years ago Edited June 23, 2022

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Crystal Connell Denver, CO

This bank has really truly been a big help to me while going through the pandemic. Customer service tries hard to find and help anyways they can.

3 years ago Edited June 7, 2022

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Savannah PavoReal Richmond, CA

They cannot be trusted. They do not care about the people that use their bank. Their customer service is on a Comcast level for sure which is rock bottom. Their automated service is ridiculous and it only causes anxiety and frustration. The customer service agents are not empowered enough to be able to help any guest find a solution to any problem.

3 years ago

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ChristianB Chipley, FL

I am a new costumer to Wells Fargo and I'm a little underwhelmed by the service. Their company seems like they would be helpful but their random charges for any little thing just kind of confuses me.

3 years ago

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Maude VORRICE Leavenworth, KS

someone attempted to open an account in my name. They were extremely helpful with intervening and preventing any identity theft

3 years ago

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Uncle Reviewer for Fundraiser Syracuse, UT

Felt like their strength was their personal customer service. Had a good experience with them, just moved on to other banking options and perks that I preferred.

3 years ago

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TrudiS Cambridge, OH

Overall Wells Fargo has the best customer service! Very helpful when explaining questions you might have about a service that they offer.

3 years ago

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Carolyn Hazleton, PA

There are so many credit card companies and Wells Fargo is one I would recommend. They are easy to deal with and get things resolved.

3 years ago

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Thomas Belmont, NC

Wells Fargo - Just not the same bank after Wells Fargo took over. I opened a checking account, and gave them $500 and a draft. I change my mind, and it took almost 6 months to get my money back.

3 years ago

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Rustys777 Morganton, NC

I've banked with Wells Fargo for years and their customer service is the best. It's very easy to talk to an actual person and low fees are a bonus.

3 years ago

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Sarah Huda Los Angeles, CA

You can't expect much from a bank and the cash back of Wells Fargo is no different. I can appreciate the fraud prevention and I've never had trouble getting a real person on the line for help.

3 years ago

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Ramona Kiffing Chapel Hill, NC

I have been banking with Wells Fargo for many years and I enjoy their service. However, they need stricter guidelines for protecting our account against fraud.

3 years ago

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Kayla M. Tallahassee, FL

I have never had issues with my Wells Fargo card or account. Very good security as well and atms and banks are available everywhere

3 years ago

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rohanna meikle Tallahassee, FL

I have a great experience with Wells Fargo credit card. The customer service team is great. The app and website is good quality.

4 years ago Edited December 1, 2021

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Rocio Diaz Tallahassee, FL

Credit cards from Wells Fargo are great for long-time customers and students as they offer several discounts and benefits. They can be expensive however.

4 years ago

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Ruth Jeanmary Tallahassee, FL

One of the best credit cards I've had! Wouldn't go anywhere else! Customer service is also great whenever I have questions!

4 years ago Edited November 5, 2021

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. Banking is made so simple with them, they help me with all my investing needs

4 years ago Edited November 4, 2021

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Frances Harmatuk Baltimore, MD

I recently lost my credit card and the ability to stop and reorder online was very helpful and easy to use. The card was sent immediately and activating was very easy to do.

4 years ago

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peter harmatuk Poolesville, MD

ONE of the worst banking services around. I have NEVER had any good experiences with them with in their credit services. I have had issues with fraudulent charges and the process I was required to undergo, made it a "punishment" for me.. They are crooks and should not be in the banking business (see the "false loan request" scandal of a few years ago.

4 years ago

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The Man Flake Rio Rancho, NM

They are trustworthy with my money and I can't say too much. Although I can't understand what they mean when they change a policy or what had changed. I would recommend explaining so that customers can understand better.

4 years ago

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Taylor Hall Los Angeles, CA

I have used Wells Fargo for years and I’ve never had any issues. I enjoy the accessibility of the app, and how easy it is to control my accounts.

4 years ago

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Omara Obas Tallahassee, FL

it protects my money. I love it. it's easy to send money to other people if you want and it's very helpful and convenient.

4 years ago Edited November 2, 2021

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Mason Allen Provo, UT

I had a really good experience with Wells Fargo until I got involved in their credit cards. The app needs some work to match up with the needs of the credit card and the fees and rewards are not great.

4 years ago

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Preston Darger Orem, UT

Been with Wells Fargo for years. They have had a tough go with their PR but have always handled my business with trust and care.

4 years ago

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Emily Grossman Houston, TX

I bank with Wells Fargo which has great customer services! My card was messing up and they sent me a new one within days

5 years ago

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jaci finch Corpus Christi, TX

I have a Wells Fargo teen checking account with my family. Wells Fargo is a great bank and I enjoy the online banking features, but there are a lot of fees. It is definitely cheaper to get a credit union.

5 years ago

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Jen Smithfield, UT

We use Wells Fargo for all our banking needs. We have had awesome experiences with all the people we have worked with there.

5 years ago

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Betty Brigham City, UT

Wells Fargo is a reputable company. We have been served well through the years. Their customer service is good. "Bill Pay" is one of our favorite perks with this bank.

5 years ago

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Dre35 West Valley City, UT

I've had a Wells Fargo credit card for almost 20 years, and it has been a great card. The customer service is decent, but you can't expect much with a large bank.

5 years ago

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lani tuihalamaka Cheyenne, WY

I was approved for a wells Fargo credit card and was told I could increase my limit after 6 months on time payment. After doing just that I was told I would have to close the card and apply again if I wanted a bigger limit. No one said anything about a brand new card.

5 years ago

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RodrigoRamirez Austin, TX

This was the first credit card I opened, which I appreciate. However, the service, the interest rates have all been sub-par. The points system is sub-par, the interest rates are high. It's one of those cards I paid out and decided to not put any more charges on. Their customer service however, has always been good to me.

5 years ago

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Eriel Joyner Tallahassee, FL

Best bank out there period. Whenever fraud is done to my account, only a couple times, they always get is squared away in a timely manner.

5 years ago

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Geneve Pierre Fort Lauderdale, FL

I love this bank. They make sure my money is secured and watched over 24/7. Their customer service is really great and award worthy.

5 years ago

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Nicholas Atkison Tallahassee, FL

I love Wells Fargo! They treat me very well, always take care of whatever I need, and make sure any fraudulent chargers are dealt with swiftly.

6 years ago

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erin American Fork, UT

These guys actually helped me pay for my college by giving really helpful tips. as well as protecting my account and keeping it safe.

6 years ago

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nathan brewer Lehi, UT

We really like using our Wells Fargo credit card. It gives us good rewards points and we have been on some fun trips because of those reward points.

6 years ago

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Magaly De Avila Provo, UT

Wells Fargo always provides me the best service, they are very quick to solve problems like getting new cards sent out to you.

6 years ago

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Matthew Carbaugh Herndon, VA

Had Wells Fargo credit card for over 5 years and never had any problems with wrongful charges. I appreciate the mailed statements every month.

6 years ago

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Emma Gilbert, AZ

I love wells Fargo. When my card number got stolen they reimbursed me what was spent and the process was quick and easy to prove the fraud.

7 years ago

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Sam Anders Orem, UT

When I first turned 18, I got a Debit & Credit Card with Wells Fargo. I cancelled my checking account 1-2 years ago due to their unethical business practices. I'm only keep the the credit card active since I've had the account 10+ years and closing the account would impact my credit score.

7 years ago

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Danuel Allen

Simple card for our family. We have been happy with the service. Be careful to make payments on time, because the fees and interest rates can hurt you long term.

7 years ago

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Hunter Kasprzyk Gilbert, AZ

Wells fargo declines my debit card all the time because it thinks its a identity theft when its just me trying to buy something. If the purchase is over$200 it usually gets cancelled even tho I have called them and told them that its me and I want these types of purchases to go through in the future. Its terrible and i wish i could change but this what my parents use for all their stuff so i can't

7 years ago

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Tom Pleasant Grove, UT

Wells Fargo has the best options for credit cards. They have so many options with the right credit card for you and your situation.

7 years ago

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Joseph Tempe, AZ

Wells Fargo credit cards are one of the best, they gave me a good credit line and good rate

2 years ago