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5.3

Overall Score

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Yuli Gallardo Delray Beach, FL

Wells Fargo credit card is very convenient and more if you have a deposit bank account with the same bank. This card gets accepted everywhere and interest rates are fair.

2 years ago

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Saraswati Manandhar Herriman, UT

I had my joint saving and checking account with my husband for years. They have great customer service. It is easier to deposit and withdraw and they have their branches all over that made my banking experience best.

2 years ago

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Ron Thurgood Denver, CO

I had a home loan for 25 years with Wells Fargo, and had some home equity loans with them. Overall I was happy with the interactions and access on line to the information I needed.

2 years ago

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Cam Hall Palmyra, VA

My first Wells Fargo credit card was opened without my knowledge back during their controversy years ago. Since then, I opened a card because of a cash bonus they offered, and their online portal is…fine. There’s still a LONG delay between purchase and seeing the purchase info online, and I always feel like that’s strategic to try and get you to miss it. It’s a fine card, but they as an organization still seem awful.

2 years ago

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Cindy R Tallahassee, FL

I’ve been using Wells Fargo for a very long time. It is a good company however (like most banks) the interest on the saving account is super low so the incentives aren’t great.

3 years ago Edited October 26, 2021

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Jason Spokane, WA

They have always been super helpful and I love having a credit card with them. They helped me get my first credit card when I was a college student and they always offer great rewards.

3 years ago

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Chrissina Anonymous Gaithersburg, MD

I have been with Wells Fargo 20 + years. Great customer service each and every time (virtual or in person). I feel protected and the employees are friendly and professional.

3 years ago

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Lars Hamilton Carmel, IN

When you feel lucky you haven’t had a major issue but rather only inconveniences with your bank, they’ve already set the bar pretty low. They nickel and dime with fees but at least they didn’t open an account without my knowledge yet....or have they?

3 years ago

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CoachTrista Englewood, CO

I have been a Wells Fargo customer for over 20 years. I use my Wells Fargo Credit Cards as my primary card for purchases. I like to keep everything in one place and I feel they have competitive interest rates.

3 years ago Edited September 14, 2021

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Tiffany Vollmer Midvale, UT

We have used Wells Fargo for an auto loan and were very pleased with the service we received. They make the online payment process convenient and easy.

4 years ago

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Lkirton Park City, UT

Wells Fargo is the best. I feel very confident in having a credit card through Wells Fargo, I know that my information is safe and secure through them.

4 years ago Edited September 14, 2021

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JDWain Tallahassee, FL

Wells Fargo gave me my first credit card when I was starting out and it helped me establish some baseline credit and earn some cashback while I was at it!

4 years ago

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Morgan Glaze Herndon, VA

I have had a great experience with Wells Fargo thus far. The locations are always convenient, the staff are helpful and welcoming, and the app is intuitive and feels secure.

4 years ago

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Taylor Walker Tallahassee, FL

Wells Fargo is a reliable bank. They take out a percentage of your money and put it in your savings which helps you with saving every time you get a deposit or swipe your card.

4 years ago

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Deanna Bernard Miami, FL

I’ve been banking with Wells Fargo for over 10 years. The customer service is great. Their bank system is quick to act on any event that may or have occurred.

4 years ago

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Tony Riverton, UT

I currently do my personal banking with Wells Fargo and occasionally use my Wells Fargo card for purchases. Very user-friendly web portal is the biggest plus for tracking purchases.

5 years ago

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Don Boren American Fork, UT

Never had any issues with poor customer service personally, but I didn't like hearing that they were using dishonest practices in signing up new accounts that were fraudulent

5 years ago

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Rushie Gregory Pleasant Grove, UT

We've used Well's Fargo for years and have been mostly pleased with their service. Some of their policies are unusual and difficult to work with, but overall it's worked pretty well for us.

5 years ago

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Tara Marx Brighton, CO

We have had Wells Fargo credit cards for years. We really like how Wells Fargo sends an email with the previous days transactions summing up where it was used.

5 years ago

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Breanne Stanko Logan, UT

My credit card through Wells Fargo is great! Paying it off it so easy! I don’t have a super high credit limit which makes it so easy to not spend too much!

5 years ago

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Rosann Stanko Logan, UT

We have used Wells Fargo for years and years. We appreciate the customer service in the branches, but it is difficult to get through any phone lines. We do think their per cent to use their credit cards is way too high.

5 years ago

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Rylie Crandall Draper, UT

I like Wells Fargo because I am always informed about what I owe or how much money is in my account. This company is great about keeping you informed.

5 years ago

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Jason Brown Lehi, UT

I've had a Wells Fargo card since 2003. Their ATMs are always accessible across the USA. It would be nice to have more globally. Also, if more ATMs were accessible at sporting events, it would be fantastic.

5 years ago

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Doug Fox Eagle Mountain, UT

We recently had some issues with Wells Fargo when our cards were shut down and unavailable for use due to some national snafu. Had to actually drive into the branch to get the problem fixed. For the most part, Wells Fargo has been OK.

5 years ago

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Jorden Laird Front Royal, VA

I had a few unauthorized charges I noticed on my account and WF handled them quickly and processed a refund for me. I feel safe with them handling my money

5 years ago

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Alyssa Scott Mesa, AZ

Wells fargo is very good. I have never had any problems with them. They always assist my needs when i ask. and they always takecare of you and help you out. Very good customer service. My credit card has never failed me.

5 years ago

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Erin American Fork, UT

such a great way to get a credit card. the service is great. once we had a fraud issue and wells fargo cleaned it right up and kept us from paying too much, amazing service

5 years ago

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Shane Alpine, UT

Wells Fargo's credit cards are great! I have never had trouble with mine. They are easy to get, it doesn't take long. They are also good quality material.

5 years ago

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Brady Hanson Orem, UT

Wells Fargo’s credit cards provide you with cash back bonuses and points that you can cash in for gift cards or swag. Their interest rates are standard and you don’t have to pay them if you pay off your card before 30 days. They provide typical service for a credit card.

6 years ago

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Kristin G Pleasant Grove, UT

We bank through Wells Fargo here in Utah so our credit card is through them. I love the customer service from Wells! I feel confident in recommending this company.

6 years ago

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B

Wells Fargo had a huge data breach and my information was compromised. My personal information was seen from California as far away to South China Sea according to a guy who bought a new fishing boat in my name

7 months ago

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Toni Purdy Bullhead City, AZ

I have banked with Wells Fargo for 21 years. So friendly and knowledgeable. ER=asy to access accounts online.

3 years ago

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Shaznae Tallahassee, FL

i have had this company since i was 14. if fraud occurs in your card. they get it disputed and help you immediately

4 years ago

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Daniela Garcia Miami, FL

Wells Fargo always keeps me up to date. Their communication is impeccable. I have never had a problem with this bank.

4 years ago

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Odao Ogbonmwan Mableton, GA

I had a college credit card here and didn’t like how they would purposefully put interest charges on my card right after I would make a monthly payment or a transaction. This wild then force the account to go over my credit limit. I was so happy when I finally payed off the card and closed the account.

4 years ago

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Taylee Warner Riverton, UT

Right when my card broke Wells Fargo was right on it to make sure my new card was on the way in the mail.

4 years ago

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James Zuck Dallas, TX

APR is 16.99 and there is no fee. They helped me rebuild my credit starting with a secured card-and now I'm it a $7,500 limit.

7 years ago

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Aaron Anderson

Exceptional financial services—reliable solutions, personalized approach, and expert guidance. A trusted partner for all my financial needs.

1 year ago Edited November 20, 2023

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Boycetown Music LLC Fort Lauderdale, FL

This has become my favorite bank very easy to navigate my online banking and the service has been really good never had a problem with my account.

1 year ago

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George Hopson IV Nashville, TN

They have gave me great options with them. Never a problem with them on anything and nice to speak to a live person when there's a issue.

1 year ago Edited September 7, 2023

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Ed M. Los Angeles, CA

Got my business and personal card with them and I’m very happy on how they report on my credit and is great customer service

1 year ago

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CC Legendary

I had a wells fargo home improvement card, I probably wont ever use them again, you only heard from them if you were late with a payment otherwise, they couldn't have cared less, I was very glad to pay off my card and cut it up.

1 year ago

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michelle haygood

I was with Wells Fargo for years until I realized that I could be banking with a credit union that does not have all the fees Wells Fargo have. So after 27 years I switched.

1 year ago

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Terrunder Columbus, GA

My bank & i love how now they secure my bank account. Been with them for yrs before they became Wellfargo. Customer service is Excellent

1 year ago

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Cindy O

I highly recommend Wells Fargo has come a long way im very satisfied with them easy to apply approved right away no hassle. apr was ok not an issue

1 year ago

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ramesh pothuru Morrisville, PA

loyal customer from past 10 years, 0% APR on purchases & balance transfer options. after spending $2k, $200 cash back reward, very much excited.

1 year ago

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David Adrian Morales Weslaco, TX

Horrible customer service! They are not great at not making mistakes. They do not own up to their mistakes. They do not approve you for credit cards even with good credit and drop your credit score with hard inquiries. They offer you the card and get you to apply, but still dont approve you. They use false criteria as a reason to deny you. They sell/share your information.

1 year ago

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Ingaborg Howard Festus, MO

Wells Fargo has been very accommodating with the purchase that I have made. They are a wonderful company to do business with. Thank you!

1 year ago

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Tawana H Waco, TX

They have changed their overdraft policy to include a grace period which is nice compared to how they were in the past. Their security notifications make me feel secure about having an account.

1 year ago

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Papaya Sunnyvale, CA

So far my personal experience are good with Wells Fargo and their app is easy to use so i can get more of my questions answered and resolved

1 year ago