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5.3

Overall Score

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Christopher Whiting Los Angeles, CA

I got a Wellsfargo credit card when I started college, they seemed to have tailored the card to my needs as I have grown gotten a family and my needs changed so has the card. I recommend it to anyone.

4 years ago

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Morgan whiting Salt Lake City, UT

They are so friendly and kind. I live in a big city and they remember who I am not sure how. They always are willing to help out and go the extra mile. My kids also love the dum dums.

4 years ago

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Wayne Young Little Rock, AR

Wells Fargo is a great reliable bank. They provide good information both on their website and in the mail. They gave us a great rate and deal for a credit card to purchase an item of jewelry.

4 years ago Edited September 14, 2021

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Kevin Liu Sandy, UT

The Wells Fargo credit card has a great rewards program and the interest rates are pretty competitive. Their mobile app makes it super easy to pay my bill and link my checking account.

4 years ago Edited September 14, 2021

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Breyanna Odenton, MD

Wells Fargo was my first credit card I opened at 18 years old. The only con that I can say about this credit card, is they don’t automatically increase my credit card limit like Bank of America does. However, they do offer some nice cash back perks.

4 years ago

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MattB Salt Lake City, UT

I currently have and use a Wells Fargo Credit card. I appreciate the flexibility it provides. One thing I don't love is I'm only able to make a certain amount of payments on it monthly. I like to make payments often so I'm not accruing debt and paying interest on purchases.

4 years ago

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Phabie Tallahassee, FL

Overall my experience with wells fargo has been great. Customer service takes the time to explain the conditions of my card and answer my questions. The wait time to reach an operator has never been more than 2 minutes.

4 years ago

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Msindoni Pembroke Pines, FL

I use my Wells Fargo credit card all the time for my spending needs. It's easy to use and I was able to set it up with my account so I never have to think about sending in a payment.

4 years ago

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Natalia Correa MDTribe Tallahassee, FL

I love their customer service most especially. They are very professional and I trust them with my money handling. I have several accounts with them and am very satisfied with their work!

4 years ago

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Kaitlyn Rios Ogden, UT

Wells fargo has been a steady bank credit card for me. While the credit card rates are not the lowest, they are fair. They make up for it in customer service. I like the convenience of multiple branches and they always have plenty of tellers to help customers-no long lines.

4 years ago

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Silvia Lobendahn Orem, UT

LOVE LOVE LOVE how they have taken care of my account! I know that they had some issues with employees in the past, but I have appreciated their level of customer support for me.

4 years ago

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Rachel F Salt Lake City, UT

I have been a happy customer of Wells Fargo for 15 years. My only complaint is that their banks are not located in every city I have lived! I had to switch my checking account to another bank and realized the customer service at Wells Fargo was far superior to this other bank. I still have my credit card through Wells Fargo and am very happy.

4 years ago

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Lawrence Lee Provo, UT

I didn't really like the credit cards Wells Fargo offered compared to other banks like Chase and American Express. WF card offers only give a bonus reward above 1% for a limited time like a few months and then they go down to a very unimpressive 1% across categories. Occasionally they offered something slightly better, but compare them side-by-side with a Chase credit card and it loses. With that said I have one and I ended up just letting it go idle because I have 2 other credit cards that give back so much more in terms of rewards. It does get the job done if all you want to do is build credit, you already have a WF account and don't want to close it and open an account elsewhere.

4 years ago

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Cara McAffee Cedar City, UT

Very reliable. I was away in another country and they had my back the entire time making sure I was never getting scammed and holding my card if they suspected and fraudulent activity. Thank you

4 years ago

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Mickey Mangum Long Beach, MS

I currently have zero interest card with Wells Fargo. It has performed exactly as advertised. Sign up was simple and done all online. I transferred a higher interest balance to their card simply and easily.

4 years ago

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Star Stewart Fort Lauderdale, FL

I have been Wells Fargo for a long time. Accessing their online banking is really easy and it’s not hard to find what I need on there. Their customer service is great as well.

4 years ago

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Jacob American Fork, UT

Wells Fargo credit cards and sharp looking and have chips ensuring extra added security. If there are ever any fraudulent attempts, Wells Fargo has excellent customer service to take care of credit cards needs.

4 years ago

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Roman Christiansen Pleasant Grove, UT

I have a Wells Fargo credit cards and it is truly amazing. There have been 0 problems with it and it is a great way to pay for things! The service of the company is amazing and the staff is so incredible!

4 years ago

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Connor Farmington, UT

Wells Fargo is everywhere, especially when I travel. It is universally excepted and doesn't even have outrageous international fees. I feel safe with WF and have enjoyed their services for 9 years.

4 years ago

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Paige Baldwin Wellsville, UT

I had used Wells Fargo for the longest time and really didn’t have any problems with them. Sometimes the customer service wasn’t the greatest and I ended up changing banks due to family reasons but overall I liked my credit card through them.

5 years ago

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Anne Sainsbury Payson, UT

Wells Fargo is my only credit card I have and they have been a reliable company! Their interest rates are pretty low, but their customer service has been good! Plus their credit card reports are super easy to navigate!

5 years ago

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Ashley Pleasant Grove, UT

Wells Fargo is a great credit card for me. The latest chip has made it even more safe and reliable and that is very important to me. The Wells Fargo customer service staff has always been friendly and professional.

5 years ago

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Anne Kimball Salt Lake City, UT

Wells fargo gave me my first credit card and help me begin all of the credit building processes and they made it so easy for my to make my payments. It was the perfect start to building my credit.

6 years ago

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Joanna Hester Gilbert, AZ

We have a WF credit card associated with our bank account. Whenever I have encountered an issue, I call customer service and my issue is resolved in a professional, fast manner.

6 years ago

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Trent Provo, UT

The cards work great, and I have a rewards card that is great. I have never had a problem using their services and it is convenient to use. i would recommend it to other wells fargo users

6 years ago

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Gene Hennigan Houston, TX

I use Wells Fargo business cards for all 3 of my companies. They have always been friendly and helpful for all my business needs.

3 years ago

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Brayden D. Gilbert, AZ

Wells Fargo is so far the best bank I have ever used. It’s very reliable and makes sure your credit card is being used appropriately.

6 years ago

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Treina Siegel Ladson, SC

5 rate, the customer service and banking experience for over 20 years makes this customer confident my bank is the finest.

6 years ago

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Breanna Jones Herriman, UT

There are very little bonuses from using this card. So since I don't get any incentives or cash back bonus or rewards, I hardly use it. There is no annual fee which is nice but there is nothing very special about this credit card.

7 years ago

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Ijeoma hilary

Wells banking app is the best I really like it and their mobile banking app it gives me fast and secure access to my finances

10 months ago Edited January 19, 2024

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Dawn Grover

Credit card was a typical card. There were some benefits to banking with Wells Fargo and having one of their credit cards at the same time. There are better cashback options, but there were no surprises.

10 months ago Edited January 15, 2024

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Sharon Las Vegas, NV

My banking experience with my local Wells Fargo branch and through telephone interactions have been a positive customer service.

10 months ago

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Peter Fucci Medford, NJ

They recently took over Choice Priveledges and are offering even better service for our new card. I still can keep all our previous points and continue to earn more.

1 year ago

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David Los Angeles, CA

Wells Fargo is our primary bank for checking and savings. They are competitive with most other financial institutions. What I don't like is it's hard to actually call and get a live person from our branch. Calls go to a call center and it's a chore to get to talk to the right person.

1 year ago

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C B La Puente, CA

I had WellsFargo for over a decade and they helped me build my credit when I applied for a credit card. The process was easy, the payments were affordable.

1 year ago Edited August 11, 2023

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Deyanira Salazar Cibolo, TX

Wells Fargo is the only card that I use now b/c I am getting out of debt. When I have called this bank, they have always been super-helpful!!! Love this company!!!

1 year ago

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Joanne Madrid Wyoming, MN

They sent me 3 cards a few years ago. I never applied for additional cards and had one since I began banking with them more than 25 years ago. There aren’t too many perks but they are quick to stop payment when I was scammed once.

1 year ago

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carmen casas Bridgeport, CT

I've been a Wells Fargo customer for 20 + years. They take great pride in giving you the service you need and makes sure you are protected from identity theft.

1 year ago

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Nazir Sugar Land, TX

There was a rental car issue I tried to reach out to the customer service I received letter from, I called them to give information about enterprise fraud activity and with out knowing the problem the rude person behind the phone talking to me like I’m making staff up or he knows the inter price is right and I’m wrong here until he got it that what I’m trying to say is correct and enterprise guy are wrong and he have transfers to a lady that is more donkeyer that doesn’t understand the situation and want to make me here wrong . I have been in a car accident at no fault the person who hit my vehicle from behind is a AAA insurance customer and he had a rental car covered in his policy, the AAA Joseph L told me that everything is covered but not the insurance that I’m responsible for that , so said ok when is my car would be ready cz I don’t have extra money to pay for the rental car insurance, so I have requested the inter price employer Derek to cover me only for 3 day because Mr AAA Joseph L supposedly return my car like he said, but my car wasn’t ready in 3 days and I had the insurance for car only for 3 days , but then inter price charge my card with out me known and I had to make a dispute on that transaction and previously I had a secure credit card with Wells Fargo , I dispute with credit Karma and it’s still there it has been more then 7 years and it should be off my credit history

1 year ago

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Brandi King Odessa, FL

I dont like the way customers can update their own account. It is nearly impossible. But have had a joint account with my husband for almost ten yrs. Without any issues

1 year ago Edited May 3, 2023

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Jorge Briscoe Lafayette, LA

I have had my WELLS FARGO REWARDS VISA for a few years now and I am happy to say that I am very pleased with the benefits and the ease of using the rewards on this card

1 year ago

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scotty Inver Grove Heights, MN

I really had no issues with Wells Fargo credit cards they provide good credit amounts and also protection and refunded me on multiple occasions, but their parent company is so shady

1 year ago Edited December 12, 2022

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Emma Rodriguez

I have been a customer of Wells Fargo for 17 years and they haven't done anything personally bad with me other than having extremely high interest rates on a credit cards. But I've heard so many bad things about this company I could only tell you what I have experienced.

2 years ago

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Jewelleah Kempers Las Vegas, NV

Wells Fargo is a scandalous company that continues to rip people off for their hard earned money. They let vendors continuously charge my credit card month after month even though I reported the vendors as fraudulent. I never was able to access the service I was supposedly getting every month and Wells Fargo refused to prevent them from charging me every month. They told me I had to contact the vendor directly in order to stop the monthly charges but I had no way to do that since the company charging me was a scam that did not have a phone number for customer service that even worked. After 9 months of being charged 297.00 a month, I finally just closed my credit card account with Wells Fargo to stop the charges. It's insane. Wells Fargo has no care in the world for their customers and they simply let vendors do as they please.

2 years ago

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Garth Kline Eugene, OR

I have been with Wells Fargo since I was in high school. In that time it has been a love hate relationship. Very high interest but I got the first two years interest free, which is pretty good. Just be sure to check your balance before that free interest ends.

2 years ago

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Angie Smith Price, UT

Wells Fargo has no reasoning with their customers. They charge extremely high fees and are unwilling to negotiate their charges, altho they lead you to believe that if you pay them, then you have a high probability in getting the fees reversed. Then, not even negotiable.

2 years ago

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Karen Bach Mount Airy, GA

Biggest issue I had with Wells Fargo was that they took advantage of not making my money available to me for the 7-10 days it might take for a large check to clear after a refinance of my home. Incidentally, the check was from another large banking institution and research revealed to me that it was officially cleared in 2 days. I closed my account immediately and moved on. I was recently told by a representative of an insurance company that most banks do not hold to the maximum period after an electronic deposit EXCEPT Wells Fargo!!

2 years ago

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Jennifer Amarillo, TX

This was a first bank ever.. They were super nice. They let you personalize your cards which is awesome. The only bad experience about it was being an adult for the first time they persuaded me to get a credit card knowing I was not responsible for it yet and ruin my credit. I'm sure it was quotas needing to be met.

2 years ago

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Rosa R Lathrop, CA

This bank both in credit cards and in debit cards has poor service and not everyone is informed to give the customer a good service, it is very bad and I do not recommend it, it only cares about the accounts and the money that the customers have there but not the people or look for options so that the client is satisfied. They hire people who don't love what they do.

2 years ago

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Julia Enright Albuquerque, NM

Wells Fargo...I have been a customer since 1991 (they put is on your debit card these days) I do appreciate any time I have an issue they are responsive. Fee's have gone up and changed considerably over the years but at least they explain the charges.

2 years ago