Name: Wells Fargo
Rating: 4.2

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Terrunder Columbus, GA

My bank & i love how now they secure my bank account. Been with them for yrs before they became Wellfargo. Customer service is Excellent

9 months ago

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Cindy O

I highly recommend Wells Fargo has come a long way im very satisfied with them easy to apply approved right away no hassle. apr was ok not an issue

10 months ago

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ramesh pothuru Morrisville, PA

loyal customer from past 10 years, 0% APR on purchases & balance transfer options. after spending $2k, $200 cash back reward, very much excited.

10 months ago

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David Adrian Morales Weslaco, TX

Horrible customer service! They are not great at not making mistakes. They do not own up to their mistakes. They do not approve you for credit cards even with good credit and drop your credit score with hard inquiries. They offer you the card and get you to apply, but still dont approve you. They use false criteria as a reason to deny you. They sell/share your information.

11 months ago

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Ingaborg Howard Festus, MO

Wells Fargo has been very accommodating with the purchase that I have made. They are a wonderful company to do business with. Thank you!

11 months ago

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Tawana H Waco, TX

They have changed their overdraft policy to include a grace period which is nice compared to how they were in the past. Their security notifications make me feel secure about having an account.

11 months ago

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Papaya Sunnyvale, CA

So far my personal experience are good with Wells Fargo and their app is easy to use so i can get more of my questions answered and resolved

11 months ago

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Wesna sydne Malden, MA

Whenever I call to make a dispute, the customer service is always ready to help file a dispute. I get the response earlier than the time frame recommended!

2 months ago

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Jorge Briscoe Lafayette, LA

I have had my WELLS FARGO REWARDS VISA for a few years now and I am happy to say that I am very pleased with the benefits and the ease of using the rewards on this card

1 year ago

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scotty Inver Grove Heights, MN

I really had no issues with Wells Fargo credit cards they provide good credit amounts and also protection and refunded me on multiple occasions, but their parent company is so shady

1 year ago Edited December 12, 2022

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Emma Rodriguez

I have been a customer of Wells Fargo for 17 years and they haven't done anything personally bad with me other than having extremely high interest rates on a credit cards. But I've heard so many bad things about this company I could only tell you what I have experienced.

1 year ago

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Jewelleah Kempers Las Vegas, NV

Wells Fargo is a scandalous company that continues to rip people off for their hard earned money. They let vendors continuously charge my credit card month after month even though I reported the vendors as fraudulent. I never was able to access the service I was supposedly getting every month and Wells Fargo refused to prevent them from charging me every month. They told me I had to contact the vendor directly in order to stop the monthly charges but I had no way to do that since the company charging me was a scam that did not have a phone number for customer service that even worked. After 9 months of being charged 297.00 a month, I finally just closed my credit card account with Wells Fargo to stop the charges. It's insane. Wells Fargo has no care in the world for their customers and they simply let vendors do as they please.

1 year ago

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Garth Kline Eugene, OR

I have been with Wells Fargo since I was in high school. In that time it has been a love hate relationship. Very high interest but I got the first two years interest free, which is pretty good. Just be sure to check your balance before that free interest ends.

1 year ago

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Angie Smith Price, UT

Wells Fargo has no reasoning with their customers. They charge extremely high fees and are unwilling to negotiate their charges, altho they lead you to believe that if you pay them, then you have a high probability in getting the fees reversed. Then, not even negotiable.

1 year ago

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Karen Bach Mount Airy, GA

Biggest issue I had with Wells Fargo was that they took advantage of not making my money available to me for the 7-10 days it might take for a large check to clear after a refinance of my home. Incidentally, the check was from another large banking institution and research revealed to me that it was officially cleared in 2 days. I closed my account immediately and moved on. I was recently told by a representative of an insurance company that most banks do not hold to the maximum period after an electronic deposit EXCEPT Wells Fargo!!

1 year ago

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Jennifer Amarillo, TX

This was a first bank ever.. They were super nice. They let you personalize your cards which is awesome. The only bad experience about it was being an adult for the first time they persuaded me to get a credit card knowing I was not responsible for it yet and ruin my credit. I'm sure it was quotas needing to be met.

1 year ago

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Rosa R Lathrop, CA

This bank both in credit cards and in debit cards has poor service and not everyone is informed to give the customer a good service, it is very bad and I do not recommend it, it only cares about the accounts and the money that the customers have there but not the people or look for options so that the client is satisfied. They hire people who don't love what they do.

2 years ago

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Julia Enright Albuquerque, NM

Wells Fargo...I have been a customer since 1991 (they put is on your debit card these days) I do appreciate any time I have an issue they are responsive. Fee's have gone up and changed considerably over the years but at least they explain the charges.

2 years ago

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Yuli Gallardo Delray Beach, FL

Wells Fargo credit card is very convenient and more if you have a deposit bank account with the same bank. This card gets accepted everywhere and interest rates are fair.

2 years ago

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Saraswati Manandhar Herriman, UT

I had my joint saving and checking account with my husband for years. They have great customer service. It is easier to deposit and withdraw and they have their branches all over that made my banking experience best.

2 years ago

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Ron Thurgood Denver, CO

I had a home loan for 25 years with Wells Fargo, and had some home equity loans with them. Overall I was happy with the interactions and access on line to the information I needed.

2 years ago

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Cam Hall Palmyra, VA

My first Wells Fargo credit card was opened without my knowledge back during their controversy years ago. Since then, I opened a card because of a cash bonus they offered, and their online portal is…fine. There’s still a LONG delay between purchase and seeing the purchase info online, and I always feel like that’s strategic to try and get you to miss it. It’s a fine card, but they as an organization still seem awful.

2 years ago

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Cindy R Tallahassee, FL

I’ve been using Wells Fargo for a very long time. It is a good company however (like most banks) the interest on the saving account is super low so the incentives aren’t great.

2 years ago Edited October 26, 2021

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Jason Spokane, WA

They have always been super helpful and I love having a credit card with them. They helped me get my first credit card when I was a college student and they always offer great rewards.

2 years ago

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Chrissina Anonymous Gaithersburg, MD

I have been with Wells Fargo 20 + years. Great customer service each and every time (virtual or in person). I feel protected and the employees are friendly and professional.

3 years ago

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Lars Hamilton Carmel, IN

When you feel lucky you haven’t had a major issue but rather only inconveniences with your bank, they’ve already set the bar pretty low. They nickel and dime with fees but at least they didn’t open an account without my knowledge yet....or have they?

3 years ago

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CoachTrista Englewood, CO

I have been a Wells Fargo customer for over 20 years. I use my Wells Fargo Credit Cards as my primary card for purchases. I like to keep everything in one place and I feel they have competitive interest rates.

3 years ago Edited September 14, 2021

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Tiffany Vollmer Midvale, UT

We have used Wells Fargo for an auto loan and were very pleased with the service we received. They make the online payment process convenient and easy.

3 years ago

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Lkirton Park City, UT

Wells Fargo is the best. I feel very confident in having a credit card through Wells Fargo, I know that my information is safe and secure through them.

3 years ago Edited September 14, 2021

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JDWain Tallahassee, FL

Wells Fargo gave me my first credit card when I was starting out and it helped me establish some baseline credit and earn some cashback while I was at it!

4 years ago

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Morgan Glaze Herndon, VA

I have had a great experience with Wells Fargo thus far. The locations are always convenient, the staff are helpful and welcoming, and the app is intuitive and feels secure.

4 years ago

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Taylor Walker Tallahassee, FL

Wells Fargo is a reliable bank. They take out a percentage of your money and put it in your savings which helps you with saving every time you get a deposit or swipe your card.

4 years ago

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Deanna Bernard Miami, FL

I’ve been banking with Wells Fargo for over 10 years. The customer service is great. Their bank system is quick to act on any event that may or have occurred.

4 years ago

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Tony Riverton, UT

I currently do my personal banking with Wells Fargo and occasionally use my Wells Fargo card for purchases. Very user-friendly web portal is the biggest plus for tracking purchases.

4 years ago

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Don Boren American Fork, UT

Never had any issues with poor customer service personally, but I didn't like hearing that they were using dishonest practices in signing up new accounts that were fraudulent

4 years ago

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Rushie Gregory Pleasant Grove, UT

We've used Well's Fargo for years and have been mostly pleased with their service. Some of their policies are unusual and difficult to work with, but overall it's worked pretty well for us.

4 years ago

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Tara Marx Brighton, CO

We have had Wells Fargo credit cards for years. We really like how Wells Fargo sends an email with the previous days transactions summing up where it was used.

4 years ago

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Breanne Stanko Logan, UT

My credit card through Wells Fargo is great! Paying it off it so easy! I don’t have a super high credit limit which makes it so easy to not spend too much!

4 years ago

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Rosann Stanko Logan, UT

We have used Wells Fargo for years and years. We appreciate the customer service in the branches, but it is difficult to get through any phone lines. We do think their per cent to use their credit cards is way too high.

4 years ago

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Rylie Crandall Draper, UT

I like Wells Fargo because I am always informed about what I owe or how much money is in my account. This company is great about keeping you informed.

4 years ago

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Jason Brown Lehi, UT

I've had a Wells Fargo card since 2003. Their ATMs are always accessible across the USA. It would be nice to have more globally. Also, if more ATMs were accessible at sporting events, it would be fantastic.

5 years ago

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Doug Fox Eagle Mountain, UT

We recently had some issues with Wells Fargo when our cards were shut down and unavailable for use due to some national snafu. Had to actually drive into the branch to get the problem fixed. For the most part, Wells Fargo has been OK.

5 years ago

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Jorden Laird Front Royal, VA

I had a few unauthorized charges I noticed on my account and WF handled them quickly and processed a refund for me. I feel safe with them handling my money

5 years ago

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Alyssa Scott Mesa, AZ

Wells fargo is very good. I have never had any problems with them. They always assist my needs when i ask. and they always takecare of you and help you out. Very good customer service. My credit card has never failed me.

5 years ago

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Erin American Fork, UT

such a great way to get a credit card. the service is great. once we had a fraud issue and wells fargo cleaned it right up and kept us from paying too much, amazing service

5 years ago

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Shane Alpine, UT

Wells Fargo's credit cards are great! I have never had trouble with mine. They are easy to get, it doesn't take long. They are also good quality material.

5 years ago

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Brady Hanson Orem, UT

Wells Fargo’s credit cards provide you with cash back bonuses and points that you can cash in for gift cards or swag. Their interest rates are standard and you don’t have to pay them if you pay off your card before 30 days. They provide typical service for a credit card.

5 years ago

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Kristin G Pleasant Grove, UT

We bank through Wells Fargo here in Utah so our credit card is through them. I love the customer service from Wells! I feel confident in recommending this company.

5 years ago

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Joseph Tempe, AZ

Wells Fargo credit cards are one of the best, they gave me a good credit line and good rate

10 months ago

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Stephanie Ponce Hemet, CA

I have tried having Wellsfargo two times now and both times I am disappointed. They overdraft for everything. They don’t bother to call an ask question. Customer service skills are terrible.

6 months ago