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6.3

Overall Score

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Alicia Rivero Dallas, TX

I have Wells Fargo for a bank account currently. While the bank is very good at making sure to reimburse if there is any fraudulent activity on the account there aren't many branches open. And with some of them closing down recently it is getting harder to find one to access my account.

1 year ago

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Gumby Rowland Heights, CA

I have Wells Fargo banking so I used the credit cards primarily for overdraft protection for my bank accounts. Although WF has had many scandals in the last few years I have never had any bad incidence and the credit cards have always been issue free. One thing I don't like is the high fees they charge for late fees, etc.

1 year ago

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Rick Gore Canton, GA

After having two car loans utilizing Wells Fargo, I was able to apply and receive a CC. Don't apply for one unless you have decent credit. This is not an easy card to get. But, it is well worth it. Also their customer service has been top notch as well as a easy website to navigate.

1 year ago Edited November 8, 2022

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Shelton Germaine Rogers, AR

I have had an account with WF for 15 years or so. I haven't had a moments trouble with them. Their rates were reasonable and they have always provided at least average service. A few years back, when rates were so good, they even did a no cost, no effort refi that saved me like 2 or 3% on my rate.

1 year ago

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heidi m johnson Mt. Pleasant, SC

I have been a long time customer of Wells Fargo they bought out my bank. I have been with them since 1991 I plan to leave soon. I don't like this bank and don't want to support them. They charge for everything. I had trouble around 2007 with my business they wouldn't give me a break I closed out my business bank account. When I was building my business again I needed a credit card they would't give me one. I had always good credit before the recession. I will go to a credit union.

1 year ago

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Wendy Shaw Queens, NY

Great intro rate. Made paying bills easier and fealt more secure. Received a real nice sign on bonus. A credit line for every situation. Have refered family and friends...Don't miss out. EASY TO APPLY ON LINE!!!

2 years ago

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Aricel Westfall Slocomb, AL

I am a college student and Wells Fargo is a simple and easy bank for someone like myself who has no knowledge of banks or credit cards. Working with them makes handling my finances stress free and not confusing.

2 years ago

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J B Sandy, UT

I think I've had a banking relationship of some kind or another with Wells Fargo since I turned 18. Always been a good partner to me. They provide great financial planning tools through their advisors.

2 years ago Edited January 21, 2022

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James Goodman Port Orchard, WA

I have banked and saved with Wells Fargo since 1996. They still have the most helpful customer service, and employ staff that communicates well both in person and over the phone. I wouldn't trust my money with anyone else.

2 years ago

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Luke Swierczynski Waterford, MI

Love my new 2% cash back visa. It's become my new go to card for anything that doesn't fall in a 5% category. Easy to use app as well to make payments, although I only had to login a single time to set up auto pay so far.

2 years ago

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James Moss Knoxville, IA

Wells Fargo wants to go the extra mile, they have treated me right ever since I got their card. When I have a problem they are easy to contact and very professional in helping me.

2 years ago

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Ashlyn Elwood Roswell, GA

Wells Fargo is great! Customer service is always pretty speedy which is nice in comparison to other credit card companies I've used in the past. They also have an awesome app that helps you manage your account and is easy to navigate.

2 years ago

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Jazmyne Tallahassee, FL

Overall my experience with Wells Fargo has been very good . The customer service team tends to care to help and the security on my account is top tier . This gives me confidence that I made the right choice when choosing my bank.

2 years ago

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Mona-Lissa Tallahassee, FL

Wells Fargo has so many options for credit cards, they even have something for college students which I find to be really helpful. When I had questions I was able to call them and receive help. Amazing customer service.

2 years ago

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Taylor Larson Pho Thale, 66

I love Wells Fargo because their app makes it easy for me to make my credit card payments and set up automatic payments. It's easy to contact customer service and they are so helpful.

2 years ago

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Becky Gilbert, AZ

Wells Fargo has been great to work with. When we've had fraudulent charges, they took care of it nicely. When I have lost my card, they were great about getting me a new one.

3 years ago

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Katrina Breithaupt Provo, UT

Wells Fargo is nice because they are easy to access in a wide number of places, but I have not been impressed with their fraud detection abilities or help. I had some money stolen while I was on a trip a while ago and despite all the proof I gave them (copies of my flight itinerary proving I was on a plane when the transaction happened in a foreign country) they said my experience was not fraud. I talked to several different people on the phone and even went into a branch to talk to someone in person. When I asked them what their definition of fraud was they had no explanation, and wouldn't help me further or never got back to me. A couple months later I called again to open a new claim and the representative identified my case immediately as possible fraud through a very simple indicator that anyone else should have been able to see as well. In addition, I don't feel that their credit card rewards are very good either and I am planning on changing banks.

3 years ago

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Chelsea Bishop Las Vegas, NV

I have been with Wells Fargo well over a decade. I like their user friendly app and website. I have lately been using Zelle more, and I like that money transfer application within their website! Feels very trustworthy.

3 years ago

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Christopher Whiting Los Angeles, CA

I got a Wellsfargo credit card when I started college, they seemed to have tailored the card to my needs as I have grown gotten a family and my needs changed so has the card. I recommend it to anyone.

3 years ago

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Morgan whiting Salt Lake City, UT

They are so friendly and kind. I live in a big city and they remember who I am not sure how. They always are willing to help out and go the extra mile. My kids also love the dum dums.

3 years ago

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Wayne Young Little Rock, AR

Wells Fargo is a great reliable bank. They provide good information both on their website and in the mail. They gave us a great rate and deal for a credit card to purchase an item of jewelry.

3 years ago Edited September 14, 2021

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Kevin Liu Sandy, UT

The Wells Fargo credit card has a great rewards program and the interest rates are pretty competitive. Their mobile app makes it super easy to pay my bill and link my checking account.

3 years ago Edited September 14, 2021

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Breyanna Odenton, MD

Wells Fargo was my first credit card I opened at 18 years old. The only con that I can say about this credit card, is they don’t automatically increase my credit card limit like Bank of America does. However, they do offer some nice cash back perks.

3 years ago

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MattB Salt Lake City, UT

I currently have and use a Wells Fargo Credit card. I appreciate the flexibility it provides. One thing I don't love is I'm only able to make a certain amount of payments on it monthly. I like to make payments often so I'm not accruing debt and paying interest on purchases.

4 years ago

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Phabie Tallahassee, FL

Overall my experience with wells fargo has been great. Customer service takes the time to explain the conditions of my card and answer my questions. The wait time to reach an operator has never been more than 2 minutes.

4 years ago

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Msindoni Pembroke Pines, FL

I use my Wells Fargo credit card all the time for my spending needs. It's easy to use and I was able to set it up with my account so I never have to think about sending in a payment.

4 years ago

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Natalia Correa MDTribe Tallahassee, FL

I love their customer service most especially. They are very professional and I trust them with my money handling. I have several accounts with them and am very satisfied with their work!

4 years ago

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Kaitlyn Rios Ogden, UT

Wells fargo has been a steady bank credit card for me. While the credit card rates are not the lowest, they are fair. They make up for it in customer service. I like the convenience of multiple branches and they always have plenty of tellers to help customers-no long lines.

4 years ago

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Silvia Lobendahn Orem, UT

LOVE LOVE LOVE how they have taken care of my account! I know that they had some issues with employees in the past, but I have appreciated their level of customer support for me.

4 years ago

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Rachel F Salt Lake City, UT

I have been a happy customer of Wells Fargo for 15 years. My only complaint is that their banks are not located in every city I have lived! I had to switch my checking account to another bank and realized the customer service at Wells Fargo was far superior to this other bank. I still have my credit card through Wells Fargo and am very happy.

4 years ago

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Lawrence Lee Provo, UT

I didn't really like the credit cards Wells Fargo offered compared to other banks like Chase and American Express. WF card offers only give a bonus reward above 1% for a limited time like a few months and then they go down to a very unimpressive 1% across categories. Occasionally they offered something slightly better, but compare them side-by-side with a Chase credit card and it loses. With that said I have one and I ended up just letting it go idle because I have 2 other credit cards that give back so much more in terms of rewards. It does get the job done if all you want to do is build credit, you already have a WF account and don't want to close it and open an account elsewhere.

4 years ago

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Cara McAffee Cedar City, UT

Very reliable. I was away in another country and they had my back the entire time making sure I was never getting scammed and holding my card if they suspected and fraudulent activity. Thank you

4 years ago

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Mickey Mangum Long Beach, MS

I currently have zero interest card with Wells Fargo. It has performed exactly as advertised. Sign up was simple and done all online. I transferred a higher interest balance to their card simply and easily.

4 years ago

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Star Stewart Fort Lauderdale, FL

I have been Wells Fargo for a long time. Accessing their online banking is really easy and it’s not hard to find what I need on there. Their customer service is great as well.

4 years ago

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Jacob American Fork, UT

Wells Fargo credit cards and sharp looking and have chips ensuring extra added security. If there are ever any fraudulent attempts, Wells Fargo has excellent customer service to take care of credit cards needs.

4 years ago

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Roman Christiansen Pleasant Grove, UT

I have a Wells Fargo credit cards and it is truly amazing. There have been 0 problems with it and it is a great way to pay for things! The service of the company is amazing and the staff is so incredible!

4 years ago

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Connor Farmington, UT

Wells Fargo is everywhere, especially when I travel. It is universally excepted and doesn't even have outrageous international fees. I feel safe with WF and have enjoyed their services for 9 years.

4 years ago

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Paige Baldwin Wellsville, UT

I had used Wells Fargo for the longest time and really didn’t have any problems with them. Sometimes the customer service wasn’t the greatest and I ended up changing banks due to family reasons but overall I liked my credit card through them.

4 years ago

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Anne Sainsbury Payson, UT

Wells Fargo is my only credit card I have and they have been a reliable company! Their interest rates are pretty low, but their customer service has been good! Plus their credit card reports are super easy to navigate!

4 years ago

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Ashley Pleasant Grove, UT

Wells Fargo is a great credit card for me. The latest chip has made it even more safe and reliable and that is very important to me. The Wells Fargo customer service staff has always been friendly and professional.

4 years ago

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Anne Kimball Salt Lake City, UT

Wells fargo gave me my first credit card and help me begin all of the credit building processes and they made it so easy for my to make my payments. It was the perfect start to building my credit.

5 years ago

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Joanna Hester Gilbert, AZ

We have a WF credit card associated with our bank account. Whenever I have encountered an issue, I call customer service and my issue is resolved in a professional, fast manner.

5 years ago

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Trent Provo, UT

The cards work great, and I have a rewards card that is great. I have never had a problem using their services and it is convenient to use. i would recommend it to other wells fargo users

6 years ago

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Adalberto Rodriguez

Thank you for letting me withdraw $500 that I didn’t actually have!

3 months ago

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2L8 iwon Cicero, IN

I’m really satisfied with my experience and it’s easy to use and convenient from my experience as a customer. Love it!

7 months ago Edited September 8, 2023

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Gene Hennigan Houston, TX

I use Wells Fargo business cards for all 3 of my companies. They have always been friendly and helpful for all my business needs.

2 years ago

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Brayden D. Gilbert, AZ

Wells Fargo is so far the best bank I have ever used. It’s very reliable and makes sure your credit card is being used appropriately.

5 years ago

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Treina Siegel Ladson, SC

5 rate, the customer service and banking experience for over 20 years makes this customer confident my bank is the finest.

6 years ago

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Breanna Jones Herriman, UT

There are very little bonuses from using this card. So since I don't get any incentives or cash back bonus or rewards, I hardly use it. There is no annual fee which is nice but there is nothing very special about this credit card.

6 years ago

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Terrunder Columbus, GA

My bank & i love how now they secure my bank account. Been with them for yrs before they became Wellfargo. Customer service is Excellent

9 months ago