Name: Wells Fargo
Rating: 4.2

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Peter Fucci Medford, NJ

They recently took over Choice Priveledges and are offering even better service for our new card. I still can keep all our previous points and continue to earn more.

6 months ago

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David Los Angeles, CA

Wells Fargo is our primary bank for checking and savings. They are competitive with most other financial institutions. What I don't like is it's hard to actually call and get a live person from our branch. Calls go to a call center and it's a chore to get to talk to the right person.

7 months ago

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C B La Puente, CA

I had WellsFargo for over a decade and they helped me build my credit when I applied for a credit card. The process was easy, the payments were affordable.

8 months ago Edited August 11, 2023

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Deyanira Salazar Cibolo, TX

Wells Fargo is the only card that I use now b/c I am getting out of debt. When I have called this bank, they have always been super-helpful!!! Love this company!!!

8 months ago

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Alice White Plains, NY

Like the alerts I receive. How knowledgeable the customer service is and how friendly they are.Always feel like I am treated with respect and they make me feel how important I am to them.

4 years ago

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Hyrum Sandy, UT

I don't have any other cards to compare it with, but I've never had any issues. They seem to have an appropriate algorithm to reward responsible management with increased credit limits. It's annoying that after I got married, my wife couldn't have access to the card online, but I think that has more to do with federal law than Wells Fargo.

6 years ago

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Eli Alanis

Never had any problems using it. Whenever I have a question about the credit card or about the statement , I call custermer service and with a friendly voice they ask me how can they help me. The representative helps me with the questions and they find a solution.

6 years ago

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Julie E Houston, TX

they have always been there when I have needed them; when american express closed my account, wellsfargo gave me a card; when Hurricane Harvey hit; they have been here for me

6 years ago

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Kelly Branch Bryan, TX

I went from having no bank account to Wells Fargo. Upon starting with them I wasnt able to get overdraft but now I have it. They are really good about notifying you about if your debit card is being used.

11 months ago

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Yyyy Monterey, CA

I have been banking with Wells Fargo for 16 years, excellent customer service, they are always very attentive and quick to resolve any questions or concerns. I feel confident that everything is fine and safe with them.

11 months ago

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Kami T Pickens, SC

Great company to work with!! I have financed a home and an automobile with them without any problems!! When I started using their credit card, I was impressed with the professionalism of the customer service behind this card. They have always answered every question I’ve asked and sometimes shown me things that I was not even aware existed!!

1 year ago Edited April 5, 2023

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Crystal Batavia, IL

I've banked here since I was a kid! We got our mortgage through them too! It's a great bank and over the years I've only encountered a few small issues! I would definitely recommend this bank to others! I've encountered issues at other banks so having been a customer since childhood at this one says a alot!

1 year ago

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Don Thigpen Kansas City, MO

They are in a repentant state, so we're finally being dealt with fairly. Originally they would clear checking accounts items where the largest cleared first and three smaller would be returned at $35 each. Sometimes the three smaller could've been cleared and only one returned; how dishonest there were. NOW they give you 24 hours to cover overdrafts before assessing fees. A 180 degree turn!

1 year ago Edited February 9, 2023

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Robbin Nelson Castle Hayne, NC

I benefited from the Wells Fargo card when I had my mortgage because the rewards went directly to my mortgage principal. They no longer have my mortgage so we don't use them as much anymore. We never had an issue and the rewards are pretty good.

1 year ago

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Anthony

One of the best features of Wells Fargo is that ability to use 8 digit pin numbers rather than only 4 digits. This greatly helps with security using pin when people might be trying to peak a it. Great prices and value from reliable consistent customer relations.

1 year ago

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Mary Ellen Lee Gilbert, AZ

I have been a Wells Fargo customer for years. They have great customer service and benefits. I never have to go into a bank to do things (which was important for me). However, they do have banks every where in my area if that became a need. I highly recommend!

1 year ago

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BOOHOUSTON Portland, OR

I am very happy as a Wells Fargo customer. I used to be an employee but not any longer. Their customer service has been great and if you have any issues or concerns, they seem to have some empathy and compassion and really do everything they can to help.

1 year ago

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Missenurkissen Seattle, WA

My whole family for more than four generations all trust & use Wells Fargo for all our money needs. I love that whenever I call customer service for help with something they make sure I'm completely satisfied before letting me go & never make me feel like I'm wasting their time or dumb for asking questions, mostly I love that it's not a robot but an actual person who is not on the other side of the world!

1 year ago Edited June 7, 2022

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Janet Wood Birmingham, AL

I love this bank...it is so nice to walk into my branch and be acknowledged as a regular customer...Customer service at it's finest. Years ago I did have a problem with insufficient funds; however, they were quick to it corrected.

2 years ago

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Daisy's Mom West Bend, WI

Overall, I'm not a fan. I use them when they offer longer term free financing deals, but I seem to recall running into an issue on the exact day of a final payment that became a battle. They following statement wanted to charge late fees and back interest. I about had a stroke. Other than that, I love using other people's money to buy things, and have used them multiple times on larger purchases to even out the payments.

2 years ago

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J. D. Maney Pensacola, FL

Wells Fargo is my current mortgage holder and has provided me with an 18-month interest free Visa Platinum card as well as several unsecured personal loans over the past 16 years. I have always received great customer service from representatives who are knowledgeable, friendly, competent and professional. Who could ask for more??!!

2 years ago

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Alexandria Lekberg Chesterfield, VA

I have banked with them for nine years. They are very helpful and kind when I go in. All my transactions have been perfect. I love that there are Wells Fargo banks everywhere all over the United States. That is why I started a bank account with them. No complaints!

2 years ago

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Sarah Biondo Gilbert, AZ

We've banked at wells Fargo and have had the credit for about 15 years. The credit card is a visa and it's extremely convenient to transfer from our bank account to the credit card for payment, so we always keep it. We have had credit extensions over the year and use it for recurring costs or when Amex can't be used.

2 years ago

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Taylor Larson Nakhon Sawan, 60

The customer service has always been great and the app is super helpful for making payments, deposits, and putting a card on hold. I was able to get a student credit card that gave 3% cash back on purchases which was great. My biggest complaint is that it wasn't clear when payments were due so I missed the first few and had to call for them for the definitive date

2 years ago

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Karli American Fork, UT

My credit card is from Wells Fargo, and I've always had a great experience with it. I love that I get cash back rewards and more than enough time to pay off the balance. I've never had issues with the limits and overall really like my experience.

3 years ago

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Randy Rhodes Pleasant Grove, UT

Have banked with Wells Fargo for many years. I have an account at a credit union that has been hacked twice but never any trouble with Wells Fargo. Tells are super courteous sometimes to the point it can seem a little fake but it is better to have over the top customer service than not.

4 years ago

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Haelyn Lahens Deerfield Beach, FL

I have been a customer with Wells Fargo since 2009 and I have never had any problems. They are highly dependable and they really want the best for you. There were several cases in which I needed replacement cards or I forgot the password to my online account. In every circumstance, they were always willing to quickly help.

4 years ago

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Beth Christensen Provo, UT

Wells Fargo is trustworthy, has a really user-friendly app and website, and the employees are awesome. Any time I've gone into a Wells Fargo establishment or called for help over the phone, I've literally always been helped and figured out whatever issue I've had. I 100% recommend them to anyone!

4 years ago

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Ted Johnson Pleasant Grove, UT

I have a Wells Fargo credit card and have had it forever. It is easy to use with a great rate attached and many notifications can be attached to it for record keeping and tracking spending. It can be used almost everywhere and is very convenient.

4 years ago

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Whitney Stanko Smithfield, UT

I love my college Credit card. I only have a certain spending limit and it isn't very high. Also paying off my card is super easy and fast to do. I was worried it would be hard and stressful but Wells Fargo makes it super easy to do online.

4 years ago

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Reese Pleasant Grove, UT

This is the card I use the most. It has rewards that I like, it gives me cash back if I want. I have a lot of options. I trust the bank and they have locations that are easy to go into and check on things if I need to. I also have great fraud protection and they will let me know if anything looks suspicious.

4 years ago

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Michael E Berrett Lindon, UT

Wells Fargo 0 well - it is a mixed review: I have had a Wells Fargo Visa card for a couple decades, and had excellent service, and no problems of any kind. On the other hand, I am disgusted with the lack of integrity and dishonesty internally - obviously covered up or endorsed or ignored by upper management for the dishonest problems which have been in the press about the company over the past two years. There is a. reputation to recover - and it is going to take a while for me to regain trust with this organization. Anyone can make a mistake - but with these guys - too many - and too big of mistakes. I wish them well in their pursuit to re-build trust

5 years ago

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Kristiane R Durfey Pleasant Grove, UT

I have been very pleased with my Wells Fargo Credit card. It isn't one that I use very often but when I need to it's nice to know that I can use it without any problems. I have a Wells Fargo checking and savings account as well which makes paying off the card so convenient to do with online banking.

5 years ago

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Ann Bailey Lehi, UT

My elderly parents bank at Wells Fargo. I was pleasantly surprised that they offer free notarization for living wills and trusts. We walked into the facility on two different days. The agents were friendly, and took the time needed to care for us.

5 years ago

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janalee sanders Valley Center, CA

we currently use this card and have never had any problems. they seem to keep good interest rates and have always protected our personal information from what we know. this card has worked well for us because we also do other banking with Wells Fargo so we can tie that into the card sometimes

5 years ago

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Melissa Carreno Mesa, AZ

I don't have a checking account, so having a savings account only which makes it a little more difficult to speak to customer service and their systems are now more difficult for face to face clients they make it inconvenient. I do have a credit card as well, again, not my favorite, but I got the Propel card and still waiting for the rewards to show up 4 months later...not impressed.

5 years ago

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George Hopson IV Nashville, TN

They have gave me great options with them. Never a problem with them on anything and nice to speak to a live person when there's a issue.

7 months ago Edited September 7, 2023

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Ed M. Los Angeles, CA

Got my business and personal card with them and I’m very happy on how they report on my credit and is great customer service

8 months ago

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CC Legendary

I had a wells fargo home improvement card, I probably wont ever use them again, you only heard from them if you were late with a payment otherwise, they couldn't have cared less, I was very glad to pay off my card and cut it up.

8 months ago

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Bridget Walker Gulfport, MS

I love my Wells Fargo card. They are great because the rates are the lowest which makes it easy to pay off faster. I prefer to use them before I use any of my other cards.

1 year ago

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Martha Woodward Charlotte, NC

A rental car company tried to charge me for damages that I never made. Wells Fargo was extremely helpful in proving that the charges were bogus and refunding me my money.

2 years ago

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Cassidy Gundersen Orem, UT

I had my Wells Fargo Credit Card for 5 years. I never kept a balance and tried to keep it paid off. They did not send digital statements, only paper statements, which was a major disappointment. And several times I missed payments with no reminder or email to inform me. The rewards are minimal with their cards and I would suggest getting a card anywhere else. In my 5 years- I earned a $20 reward to shop in their online store. Not worth it.

6 years ago

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Joanne Madrid Wyoming, MN

They sent me 3 cards a few years ago. I never applied for additional cards and had one since I began banking with them more than 25 years ago. There aren’t too many perks but they are quick to stop payment when I was scammed once.

10 months ago

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carmen casas Bridgeport, CT

I've been a Wells Fargo customer for 20 + years. They take great pride in giving you the service you need and makes sure you are protected from identity theft.

10 months ago

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Nazir Sugar Land, TX

There was a rental car issue I tried to reach out to the customer service I received letter from, I called them to give information about enterprise fraud activity and with out knowing the problem the rude person behind the phone talking to me like I’m making staff up or he knows the inter price is right and I’m wrong here until he got it that what I’m trying to say is correct and enterprise guy are wrong and he have transfers to a lady that is more donkeyer that doesn’t understand the situation and want to make me here wrong . I have been in a car accident at no fault the person who hit my vehicle from behind is a AAA insurance customer and he had a rental car covered in his policy, the AAA Joseph L told me that everything is covered but not the insurance that I’m responsible for that , so said ok when is my car would be ready cz I don’t have extra money to pay for the rental car insurance, so I have requested the inter price employer Derek to cover me only for 3 day because Mr AAA Joseph L supposedly return my car like he said, but my car wasn’t ready in 3 days and I had the insurance for car only for 3 days , but then inter price charge my card with out me known and I had to make a dispute on that transaction and previously I had a secure credit card with Wells Fargo , I dispute with credit Karma and it’s still there it has been more then 7 years and it should be off my credit history

10 months ago

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Brandi King Odessa, FL

I dont like the way customers can update their own account. It is nearly impossible. But have had a joint account with my husband for almost ten yrs. Without any issues

11 months ago Edited May 3, 2023

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Jorge Briscoe Lafayette, LA

I have had my WELLS FARGO REWARDS VISA for a few years now and I am happy to say that I am very pleased with the benefits and the ease of using the rewards on this card

11 months ago

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S Kelly Grand Island, NY

I don’t trust them anymore I don’t like their products I don’t like their service I don’t like anything about them

3 months ago

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Ken Chambers Mays Landing, NJ

Up until 2-3 years ago I was a fan of Wells Fargo. I had used them as my primary banking facility. Then something changed. Branches started closing, phone calls took longer to answer, issues took much longer to get resolved and trust and confidence eroded with each service that reduced it's capacity. I still use them, but just not in the same volume of transactions or services as before.

1 year ago

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Matt Martin Sacramento, CA

Still in the early days of banking with Wells Fargo but can say that the website has excellent tools that allow me to set up money transfers and fund accounts easily and in easy to understand ways. I look forward to investing and building business supporting accounts as well.

1 year ago