Name: Citi
Rating: 4.3

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Stephanie Faenza Phoenix, AZ

I have the CITI American Airlines card. The reward points towards flights are good if you travel a lot!

8 months ago

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Dahlia West Hills, CA

Unfortunately, I have had problem after problem with Citi. Customer service has not been any help. I continued to get passed off to the 800 number on the back of the card and customer does not resolve my issues.

4 months ago

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cheri poile Elmira, NY

Awesome company very good credit card rates they are very helpful when you call and you can understand them.

6 months ago

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Michael Caslander Sunnyvale, CA

Citi bank is very easy to use, and they don't seem to mind that I charge and pay the total bill prior to any interest fees accrue.

6 months ago

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Rafael Lopez

The best credit card I have, never have a problem, credit protection is 100%, no annual fee, no hidden fees!!!

7 months ago

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2L8 iwon Westfield, IN

I’ve been using citi for a while now and love how fast and easy it is to use and their customer service is great. Highly recommend this card from my experience

7 months ago Edited September 13, 2023

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Benjamin Milligan Dennis, TX

Credit card company that I have the most cards through at the moment. Good overall cards, but not the best cashback/rewards programs.

7 months ago

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CC Legendary

I have had this card for a while, its pretty good, easy app to understand, they do not offer too many upgrades too often but they are reliable.

8 months ago

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Alexciz

Great card to get you started then they reward you as you pay well. A trustworthy card with rates not too out of control.

8 months ago

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LeAnn Baytown, TX

Just got my Citi card. I’m excited to rack up some points and put them to use. I’m hoping to use most of the points for Christmas gifts.

2 years ago

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Susan Brownsville, TN

Love the cash back through Costco. But even though I have had them two years and never gone over my limit or been late they don't offer a lower interest rate.

4 years ago

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Juan Diaz-Belliard

Excelent card widely acepted in all kind of business wit the great advantage that they reimburse a percent of the total amount you consume

4 years ago

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Dan Mackintosh Newfoundland, PA

I have appreciated the benefits and versatility of the COSTCO Citi VISA Card. The benefits and strength of this union are second to none.

4 years ago

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Austin Adair Jarrell, TX

Store branded retail cards, and personal loans. Excellent pay history with loans and cards backed by Citi. However, attempting to add other cards, or limit increases with this company has proven unseccessful. Customer loyalty is quite low on their list.

4 years ago

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Spencer Morris (Logan) Riverton, UT

Great for starting off-- also for consolidating debt- for interest free payoffs--- make sure to be smart and pay off monthly

4 years ago

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E North Port, FL

This is a huge mistake to get this credit card!!! They charge you more money on your minimum payment the more you use it. The customer service assistance is awful, they literally give you answers that are all hypothetical. Everything is a variable …. The interest on this card is not worth having it, and I honestly do not even want/cant make purchases on it because it is not worth it. I do not recommend this card, and definitely look into other cards. Complete disappointment !!!

4 years ago

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Horserider

Easy tho work with,good loan percentage,advance money if needed.recomended by others.quick response from then when asking for loan

5 years ago

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Cambraia Miami, FL

they care about me, are accurate and fair. do not let anything to interfere on my sleep and even better, without charge me for anything,

6 years ago

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Kathryn Crawford Fullerton, CA

Have a grace period to pay without charging interest. Offers come on a regular basis to have interest-free for one year.

6 years ago

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J Coleman

Costco Citi Bank Visa - outstanding customer service. professional, knowledgeable agents. problems always solved in s timely manner

6 years ago

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scott Urbana, IL

Good credit card for the most part. App is decent but a little clunky. Notifications work very well, almost instant purchase notifications on my phone.

10 months ago Edited June 16, 2023

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Donald O'Malley San Francisco, CA

We deposited money with Citi based on an offer; at the termination of the required months of deposit we requested our promised reward and were denied it. It took WEEKS of arguing and repeated long phone calls to force Citi to honor its commitment: they obfuscated and denied the offer, then said we did not sign up, then said our offer-code was incorrect, etc etc etc. I would not trust this company as far as I could carry their headquarters.

10 months ago

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Tyler Stowe Plano, TX

Have had a credit card through Citi for 1 year and have had a great experience with them. Signed up for an 18 month 0% interest card.

11 months ago

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Heather H Sanford, FL

Citi is a good company and provides accurate, timely statements. Their customer service could use a little improvement, but overall, Citi is excellent!

11 months ago

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K Andres Purcellville, VA

I use Citibank credit cards for personal and business use. I trust Citibank to provide a reliable transaction approval which is important in my business.

1 year ago

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Rick Gore Canton, GA

Due to their cash back program. This is my most used card. I highly recommend Citi. They are also very easy to deal with and have very good customer service.

1 year ago

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Dadutch3zz Buffalo, NY

I love Citi! The perks are amazing the card never have any issues. I love the touch less feature during the pandemic. They are amazing! I will recommend to anyone.

1 year ago

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Nicole Williams West Jordan, UT

I have 2 different Citi cards. They have been good to use. They don't get as good of cash back and rewards, but I did just recently get a promotion for 0% interest for 18 months!

2 years ago

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Moses F. Chandler, AZ

We have used Citi Bank services, for many years. With full confidence of our transactions. Citi has always provided professional support, & has a long & great track record.

2 years ago Edited January 21, 2022

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Michigander101 Macomb, MI

Citi helped me get through college and build my credit score. When I needed to purchases books and essentials, I was covered. Never had had issues with billing or hackers.

2 years ago

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Shoppingmom7 Cincinnati, OH

Originally I LOVED my Citibank cards! Had been a customer with them for over 10 plus years....Starting out the card benefits & features were FANTASTIC!! For YEARS went with out a problem. Then out of the blue this month (Nov 2021) they stripped both my credit lines ($10k on 1 card & $8000k on my other & my Home Depot credit card which Citi owns $8k CL) with NO valid reason. I was NEVER late or past due. NEVER went anywhere near my credit limit..At the time they closed my account I had a 805 credit score....When I called all I was told was "it was a random review of my credit report & there was nothing anyone could do".....I was & still am FURIOUS! Citi always thanks u for being a valued & loyal card member but this "Valued & Loyal card member" was SCREWED by Citi with NO vaseline!! Be careful! Citi has NO loyalty to their best customers..

2 years ago

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sheila white Kalamazoo, MI

All correspondence I receive from them is prompt and accurate. I get invitation for offers frequently and their rates are reasonable. Haven’t had any complaints ever.

2 years ago

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Barbara Porter CA

Citibank was fast to notice fraud on our account and notify us. They quickly removed the fraudulent charges and replaced our credit cards. I would recommend them to anyone.

2 years ago

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Eban Beltran Arlington, TX

Citi has a wide range of great credit cards. I have about three of them but never charge anything other than subscription services to them. No complaints over the ease of using basic features like AutoPay.

3 years ago

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Dre35 West Valley City, UT

The benefits associated with the card are awesome! I used this card a lot when I was travelling internationally for work, and there were no transaction fees. Great customer service.

3 years ago

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Jolene Pleasant Grove, UT

We have had a Citi Credit Card for years. I love that our purchases earn points that I use on my Amazon.com purchases. When someone made purchases on my card, the customer service agents were very helpful!

3 years ago

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Corbett Douglas Cedar Fort, UT

I use this card for military travel. I over paid a bill once without realizing and the sent my money back to me after I caught the mistake almost a year later.

4 years ago

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kayshel Herriman, UT

I went with citi bank because of Costco's affiliation with them. The credit card has been exceptional in rewards and also helped quickly when I had a fraud issue .

4 years ago

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Erika Shumway Managua, MN

My Citi card works amazing. There is an app and it is easy to use. It reminds me when a payment is due, which is super helpful. They are also very honest and trustworthy.

4 years ago

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Darrin Henry Pleasant Grove, UT

I love my citi card. I am able to accumulate points for cash back and get tickets for certain concerts ahead of time and I love Costco where I use it at.

4 years ago

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Ponch Thompson South Jordan, UT

We have a Costco Citi card - Voucher for Costco each year. Great rebate on Gas 4% and Restaurants 3%. We like it. It has allowed us to earn a cashback bonus by simply using it for things we already would.

5 years ago

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Keri Christensen Lehi, UT

I have a citi card with my Costco membership and I have been very impressed! I always get my Costco cash checks in the mail and when I misplaced it one time they sent a replacement very quickly.

5 years ago

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edward reese Hyattsville, MD

just recently got a card from them and i enjoy not having penalty, no annual fee, and i can set my own pay date. another great benefit is the access to ticketmaster presales!

5 years ago

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Angela Nelson Pleasant Grove, UT

We have the Citibank Costco visa and we love it! We get great cash back and customer service has been great, and of course it makes shopping at Costco much easier. No complaints so far.

5 years ago

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Celia Waipahu, HI

My husband has a CITI card and we love it. He uses that more than any card, we earn points and it gives us alerts on what we are spending. We pay it off all the time.

5 years ago

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Dave Brinton

I use a Citi card for all of my major grocery shopping. I love the cash back options. When I lost my card they sent a replacement the next day. Great customer service.

5 years ago

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Derrick Lubbock, TX

I have multiple accounts that are accessible together on a single app. Excellent interface, excellent service, and excellent savings. Highly recommend.

5 years ago

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Madge Easton Orem, UT

Have used this card for a few years now. I had to change my card number. They were great and quick to do this The returns on our spending is great. We enjoy the extra money when the check comes is the mail.

5 years ago

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JAIMEE SMART Logan, UT

We have three different Citi cards and are completely loyal to them. We get great returns and exceptional customer service. I will always stay with Citi.

6 years ago

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pablo j claudio

Excellent benefits at low cost interest rates.

3 months ago