Name: Citi
Rating: 4.2

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Kurt Lucas Reston, VA

I love getting the cash Back checks from Citi for using their card. It's a great reward. Citi customer service is always quick to resole a card issue.

3 years ago Edited September 14, 2021

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Steven Klaproth Phoenix, AZ

I have several products with Citi. Their products and service are remarkable. I love the website and the friendly service.

3 years ago

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ang Milwaukee, WI

I use my citi card for everything. The rewards are amazing. They have been great to work with when my card number was stolen.

3 years ago

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Jared Provo, UT

I have a Citi credit card through Costco, and my experience so far has been great. The app works well, and I've never had reason to settle a dispute.

3 years ago

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AF ,

I've been happy with my Citi card. I get points back on my purchases which is always nice. I feel like they keep an eye out on your security too.

4 years ago

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Dave_ Layton, UT

I thought Citi was good to work with and took care of me as a customer. Pay on time and keep your balance down and you’ll never have problems.

4 years ago

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Danielle LeCheminant Lehi, UT

Their website is easy to navigate. They communicate well using emails. I love using them for our credit card and they have great cash back rewards.

4 years ago

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Tiauna Anderson Salt Lake City, UT

Citi has great rates and amazing customer service. We've been members for three years now and I highly recommend the card

4 years ago

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abe fried Bensalem, PA

Their customer service agents are rude at times, even to long standing customers. they wouldn't let my dad use the restroom in the branch even though we have been customers for tens of years.

4 years ago

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Megan Johnston West Jordan, UT

I love using my CitiBank Card for everything. I got mine through Costco so I get a lot of refunds back throughout the year.

4 years ago

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Kilee Wagner Eagle Mountain, UT

We have a cash back rewards Citi card and use it for everything! Love the app as well and how easy it is to pay your bill and view your statement.

4 years ago

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Jacob American Fork, UT

Citi is one of the best credit cards around! I love having no foreign fees and having no interest! In partnership with Costco, it is the best.

4 years ago

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Tim Berrett American Fork, UT

Every CC company raises rates and tries to get the maximum amount of interest out of you, including citi. I avoid credit cards as much as possible, but I do have one Citi Costco card. It has been fine, but I am ready to cancel it even though it is paid off every month.

5 years ago

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Cori Jacobsen Ollerton Alpine, UT

Citi is easy to communicate with as well as helpful in times of need. I have had cc theft and they took good care of my issue.

5 years ago

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Tania Saunders Saratoga Springs, UT

Love my Costco Citi card. I haven't really had any other rewards card, but I have really enjoyed this one. Already racked up $360 this year.

6 years ago

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PolyanaL Salt Lake City, UT

My one and only credit card is through Citi. I am still trying to pay off my credit card debt. I signed up with them without reading all the details. The interest is too much, as soon as I pay this off. I would never use credit card.

6 years ago

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Kristin G Pleasant Grove, UT

I love my Citi credit Card. When I first got it I received 0% interest for the first 6 months. Great customer service too.

6 years ago Edited September 14, 2021

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Verified Customer

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J.Rothstein Pittsburgh, PA

cooperative and use of extra safe measures

4 years ago

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AnnMarie Baranik

I think they are the best cards! I’ve had them all

5 months ago

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B

No physical branches across the majority of the United States, have to find Walgreens to deposit funds etc

7 months ago

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Betty

They were easy to deal with. They were considerate and helpful.

7 months ago

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Jennifer Costa

Love citi card! Website is user friendly. I've been a member for over 15 years.

8 months ago

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Kalume Ibrahim Miami, FL

Citi credit cards are easy to send to friends as gifts during traveling and accepted everywhere.

8 months ago

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Michelle Thomas Anaheim, CA

Citi is an amazing. I love this company. Customer service is great. Cash back bonus is a plus.

1 year ago

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Stephanie Faenza Phoenix, AZ

I have the CITI American Airlines card. The reward points towards flights are good if you travel a lot!

1 year ago

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Brandie Whitlock Sturgis, KY

Great customer service! Fraud department was very efficient when my card was stolen.

2 years ago

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James Fitzpatrick The Bronx, NY

software stinks;can never sign in, after I get tech assistance, I can sign in once and then problems persists, my three digit code field is misplaced and there is no way to correct it.

4 years ago

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Gene Pattee Fresno, CA

Good I would recommend this to anyone the only drawback is reward is only redeemable once a year

4 years ago

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Jing Farber Indianapolis, IN

Miss a payment, the jack up the interest. Try to pay down your balance, they cut your credit limit so that your "usage" is too high. They believe in "kick 'em when they're down" - vile bankers

4 years ago

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Vincent P. Eason Nampa, ID

I like the convenience of this credit card until I found out about the $60 a year annual credit card fee now I'm going to cancel them

4 years ago

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Amy Boren American Fork, UT

We have a costco citibank card. We love the cash back rewards and it has been very easy to use. Lots of great perks.

5 years ago

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Roger Leach Rosharon, TX

Outstanding customer service, great service with fraud warning, no problems with 30 years of use.

6 years ago

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Rick

They are very friendly and helpful when I have called customer service interest rates are fair.

6 years ago

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Courtney De La Paz

Hate it. Regret getting this credit card. It’s hard to get in contact with customer service. Just not a fan favorite of this one.

9 months ago

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Forrest Newtom Ringgold, GA

I discontinued my association with them due to the constant issues that I had with their operation. When I canceled my card the proceedure was definitely designed to prevent that from happening. It was necessarily difficult.

10 months ago

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Joerly Concepcion Mercedes Miami, FL

I love their credit card with the Costco membership, you get rewards pretty simple. Interest can be a little high sometimes .

10 months ago

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Dahlia West Hills, CA

Unfortunately, I have had problem after problem with Citi. Customer service has not been any help. I continued to get passed off to the 800 number on the back of the card and customer does not resolve my issues.

11 months ago

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Person Chino Hills, CA

Most calls depending on branded credit card goes to overseas (India) cust serv which is crappy, Costco Citi goes to US cust serv but it's 50/50 whether you get good knowledge person or crappy

1 year ago

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patricia valeri

I use this card for all of my Costco purchases and I receive a decent reward at the end of each year.

1 year ago

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cheri poile Elmira, NY

Awesome company very good credit card rates they are very helpful when you call and you can understand them.

1 year ago

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Michael Caslander Sunnyvale, CA

Citi bank is very easy to use, and they don't seem to mind that I charge and pay the total bill prior to any interest fees accrue.

1 year ago

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Rafael Lopez

The best credit card I have, never have a problem, credit protection is 100%, no annual fee, no hidden fees!!!

1 year ago

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2L8 iwon Westfield, IN

I’ve been using citi for a while now and love how fast and easy it is to use and their customer service is great. Highly recommend this card from my experience

1 year ago Edited September 13, 2023

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Benjamin Milligan Dennis, TX

Credit card company that I have the most cards through at the moment. Good overall cards, but not the best cashback/rewards programs.

1 year ago

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CC Legendary

I have had this card for a while, its pretty good, easy app to understand, they do not offer too many upgrades too often but they are reliable.

1 year ago

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Alexciz

Great card to get you started then they reward you as you pay well. A trustworthy card with rates not too out of control.

1 year ago

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Michfan Oklahoma City, OK

I was extremely happy with them when I had them. I was working on my credit and didn’t use them for a while and they cancelled my account for inactivity.

2 years ago

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Greg Guild Puyallup, WA

I use my Costco CITI card all the time and it works for me. Their customer service has always been more than helpful!

2 years ago Edited August 18, 2022

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Haygar Horrible Weaverville, NC

Their credit card works everywhere. Their customer service is good. Just wish they had a bank location near me in Asheville,NC.

2 years ago

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Offatnight Hughson, CA

They give you a great balance since starting to raise my credit score and had no problems with the app

2 years ago