Name: Citi
Rating: 4.4

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Mike Salt Lake City, UT

Citi is great. I've been with them for over 20yrs. Customer service is great and reliable.

4 years ago

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Cdavid St Louis, MO

Citi card is easy to use, I love the app to make payments and check my balance and purchases.

5 years ago

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Christina Elliott Moses Lake, WA

Citi always has my back when I need to dispute a fraudulent charge. And I love that Costco has partnered with them.

5 years ago

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Cassie Flammer Logan, UT

They are quick to resolve issues, they have awesome rewards and perks. Great customer service

5 years ago

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JamieD Saratoga Springs, UT

Love our Citibank card! There are great perks and they’ve been a really good company to work with

5 years ago

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Don Boren American Fork, UT

Good customer service on the phone. Never had trouble with merchants not accepting my Citibank Visa.

6 years ago

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Grant Lofgreen Provo, UT

Billing is easy to manage. Good card. AA perks are great. Feels well backed and is widely accepted.

6 years ago

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HLG American Fork, UT

Probably would not use this card if not for Costco. They seem pretty average. Haven't done anything to earn my use other than partner with Costco.

7 years ago

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Sandy Seaside, OR

We acquired this credit card through Costco. We like the rewards with cash at the end of the year.

7 years ago

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Mom of 4 New York Mills, MN

They are easy to work with! We recommend them.

2 years ago

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Sheila Burns Dickson, TN

My experience with Citi was good. Easy approval and decent rates.

2 years ago

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Chris

Long waits for telephone service. Phone tree is awful to even get to an agent. I complain every month to no effect

5 years ago

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Dan

Double cash gift card is great. 2% cash back for all purchases everytime..

5 years ago

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c. Hayden

they have the best interest on their card and no fuss..

5 years ago

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David Campbell

Great credit rate,service, and incentives.

7 years ago

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Leonard Matlaw Littleton, CO

Great rewards, web site and customer service

7 years ago

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Satisfied from Temple

Pleasant and their website was very easy to use

7 years ago

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Pepe Le Pew Fremont, CA

Process was smooth, efficient and manageable

7 years ago

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Pam Toledo, OH

always good customer service and support are the best

7 years ago

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Karen Williams Tucson, AZ

They are Customer oriented, they listen and respond where others don,t

8 years ago

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Anna Bartalis Sacramento, CA

Reliable,trustworthy, and will give you good revards

8 years ago

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none Rogers, MN

Always available 24/7 and responsive and knowledgeable

8 years ago

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Aubrey Rentschler Salt Lake City, UT

I like that they do not have an annual fee, and the cashback rewards are great!

8 years ago

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Keith Gornjak

Great card with great benefits! Customer service is always helpful.

1 year ago

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B

No physical branches across the majority of the United States, have to find Walgreens to deposit funds etc

1 year ago

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Betty

They were easy to deal with. They were considerate and helpful.

1 year ago

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Jennifer Costa

Love citi card! Website is user friendly. I've been a member for over 15 years.

1 year ago

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Kalume Ibrahim Miami, FL

Citi credit cards are easy to send to friends as gifts during traveling and accepted everywhere.

1 year ago

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Annette Branson, MO

Not crazy about their interest rate, but they have FANTASTIC concert tickets and special access!

1 year ago

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Kimberly Marasco Ft. Pierce, FL

We are credit card holders of Citi and love using the cash back rewards

1 year ago

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scotty MN

Very good customer service, very knowledgeable and understanding. Pretty good interest rates as well

1 year ago

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Neb Forest Grove, OR

Very poor customer service and they do not back their customers. If you have a problem with a company you have dealt with, Citibank makes you deal with them on your own.

2 years ago

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Talliscia Irby Richmond, VA

I applied and was approved with ease! There offering were spot on.

2 years ago

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Linda Russell Republic, MO

Very pleased with this company. I use my card for travel and have never had an issue

2 years ago

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Kymberly Ellis Andalusia, AL

I love the one on one customer service I receive when I call in.

2 years ago

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Lea Ban’a Columbia, MS

I have 3 accounts with Citi bank. Great customer service and very helpful.

2 years ago

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Nini New York, NY

I’ve using Citibank for over 10 years. I feel like my money is protected.

2 years ago Edited June 21, 2023

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Sunny Goodwin Anaheim, CA

Easy to use, great rewards with purchases for gas and at Costco.

2 years ago

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Don Thigpen Kansas City, MO

I like the instant credit for my payments. Good perks when paired with Costco.

2 years ago

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M T Buffalo Grove, IL

Great card and security measures but the website is very slow and often glitches/ has bugs.

2 years ago

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Stella Wilson Humble, TX

I didn’t have great service with this card fell behind due to loss of job but paid it off and they canceled my card

3 years ago

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Carol Ford Eugene, OR

We use this credit card because of COSTCO only. It’s been a good credit card, used anywhere.

3 years ago

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SandyKay Omaha, NE

Provides great customer service and affordable interest rates.

3 years ago

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Jack Rein Sparta, WI

The best cash back card out there. Good information provided on their website.

3 years ago

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Victor Colwell Mount Carmel, IL

like using the Crdit card , they always are looking and watching for scams .

3 years ago

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Delaney Payton Havana, FL

Very trustworthy business and the staff is always helpful and hardworking.

3 years ago

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Amberly Pack Salt Lake City, UT

Citi has great rewards programs. It is a favorite card to use!

3 years ago

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Andrew Sandy, UT

Great card and 0 balance transfer. customer service has been hit or miss

3 years ago

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Jeff Thurgood Draper, UT

We have a citi card and never seem to have issues. Their notification system works well

3 years ago

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melissa sorensen Spanish Fork, UT

Love the app and how easy it is to use and read. Love their customer service.

3 years ago