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5.7

Overall Score

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Kamron Dalton Riverton, UT

Simple cash back system is easy to understand. Association with Costco encourages higher use.

3 years ago

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JE

Citi has always treated me with fairness and honesty. I cannot complain.

3 years ago

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jingqi lei Rockville, MD

very useful credit card.it has a nice rebate and I recommend everyone to apply it.

4 years ago

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Mike Halliday ,

We have used our Costco Citi card for many things and love the cash back perks...what a bonus!

4 years ago

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Kim Webb Little Rock, AR

I've been a cardmembers for many, many years - correspondence is always reliable and courteous.

5 years ago

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Kimberly Jackson Derby, KS

Decent, but their website and customer service could use an update, as neither are very user friendly.

6 years ago

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Mitch Krull Pleasant Grove, UT

Good service, decently quick response times. Do as advertised. Not much else to say.

7 years ago

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Eric Annandale, NJ

Love the Costco visa! Nice rewards categories that apply at all times.

7 years ago

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amycray Bangor, ME

Citi has higher interest rates than some of the other companies

4 years ago

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Krystal Shannon

Good card to have but doesn't always update my miles

5 years ago

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Joyce

They have nice 0% APR offers. Their dispute service has been unsatisfactory.

6 years ago

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Lenny Rancho Cucamonga, CA

No problems, more than one card with Citi.

7 years ago

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Cathy rodrigues Gilroy, CA

Their interest rate is high and the o percent rate isn't long enough

7 years ago

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Holt Butt Portsmouth, VA

Great Customer Service!! Website that is very easy to use.

8 years ago

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AnnMarie Baranik

I think they are the best cards! I’ve had them all

1 year ago

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Barbara

like the service how they keep customer up to dated on any change

1 year ago

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Sonkarlay Tappeh

Very nice credit card company and good customer service support.

1 year ago

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LES PEWITT Elizabethtown, KY

citi was very helpful in resolving fraudulent charges.

1 year ago

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pablo j claudio

Excellent benefits at low cost interest rates.

1 year ago

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TONYA HARRIS Chicago, IL

They are very fair. I also like their customers servicr.

1 year ago

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Verenice Rodríguez-Ruiz

An excellent and fast credit card option. It's worthy.

1 year ago

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Desdenova Puyallup, WA

good service, timely feedback on my account

2 years ago

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Guy Honolulu, HI

Reliable and so far no complaints We have a Costco card

2 years ago

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Deborah Welch Nederland, TX

Like the transfer offers. This is what I like

2 years ago

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John Kehoe Yonkers, NY

Great card but fees are a little high, customer service is good

2 years ago

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Tanya Fasanella Lake Havasu City, AZ

Have one Gives alot of perks I use it all the tiem

2 years ago

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Travis Sigman Carmel, IN

They gave me 6 months no interest on a thousand dollars.

2 years ago

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Susan Springfield, MO

Easy to work with, web site is fantastic. A+ company.

2 years ago

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Mary Barker Sylva, NC

Liked this credit card a lot. Had a fairly high credit limited

2 years ago

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Carol Douglas Taylor, MI

The web site is harder than most. Likes I could use at Meijers.

2 years ago

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Palmira Pagan Mt. Dora, FL

Its ok dont give high credit but could use anywhere

2 years ago

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C. McDaniel Atlanta, GA

Just another credit card company that charges outrageous interest rates ,, even with good credit !

2 years ago

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Sideeq H. Muhammad Cincinnati, OH

They support their customers I will contact them again if need be

2 years ago

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Iracel Castellon Tucson, AZ

I love this credit car the service is so good Thanks you

3 years ago

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Josh Hughes Denver, CO

Generally please. Higher rates but they will approve you if you need it.

3 years ago

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Jillian Grand Rapids, MI

Signed up for zero interest. Didn't use the card because others have better cash back.

3 years ago

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GREGORY MC LENDON

CUSTOMER SERVICE WHEN YOU SPEAK WITH A PERSON IS GREAT. THE AUTOMATED SYSTEM CAN WASTE YOUR TIME

3 years ago

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Leon Yoakum Los Angeles, CA

Carried their cards for years. Good company easy to work with. Good limits

3 years ago

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Lilia Moreno Valley, CA

Great experience...paying 0% for 18 months...awesome...

3 years ago

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Brandon Kimball Thurgood AZ

Have a Citi card via Costco. The money rewards are good.

3 years ago

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Kathleen Miller Salem, UT

Like the cash back. Customer service was great when our card was compromised.

3 years ago

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Lisa Salt Lake City, UT

No complaints so far. Easy to navigate site, good rewards.

3 years ago

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Sheena

Very great customer service experience with Citi

3 years ago

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Samantha Grabert Salt Lake City, UT

Good website, good customer service and card was easy to manage.

4 years ago

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Danielle Powell Long Beach, MS

Unforgiving representatives if you forget to update your monthly routing information. huge fee.

5 years ago

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Nathan Johnson Palmyra, PA

Excellent customer service and cash back rewards

7 years ago

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Troy Siren Gilbert, AZ

Great card with awesome rates. Customer service is top notch.

7 years ago

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Gustavo Denver, CO

Really good credit card thought perks from American Airlines could be better.

1 year ago

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Micheal Gibbs El Centro, CA

Interest rates too high! They need to lower rates about 30% or more!

2 years ago

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FEDERATED MARKETING AGENCY, INC. Oak Hill, WV

I use Citi when I want to. They are easy to work with.

3 years ago