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Chase

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625 User Reviews

7.4

Overall Score

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Tyler Mansfield Provo, UT

You definitely can't beat the 1.5% cash back. I've had some small issues with the app connecting to my credit score, but besides that, all good things.

3 years ago

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S Suguturaga Orem, UT

I did not have a great experience with the customer service support but this was several years ago. It may have changed with industry regulations in the past few years but I have no desire to reconvene business at this time.

3 years ago

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Sarah Wright

My Chase card is nice because that is also who I have my mortgage through. The consolidation of one login is nice for my card and home.

3 years ago

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janalee sanders Valley Center, CA

we formerly have had a Chase card and never had any problems with it. interest rates were always competitive. we felt that they were a company that could be trusted.

3 years ago

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Whitney Powell South Jordan, UT

Really enjoy all the apps and the ways you can access your account, makes the whole process so much easier and stress free

3 years ago

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Lindsay Fritts San Diego, CA

Chase has been great so far! I have a credit card with them and they have great rewards and great customer service! Would recommend to anyone looking for a new card!

3 years ago

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Tevita Salt Lake City, UT

Their app is really easy to use and navigate. There are a few things that you can not do on the app so you have to call in, which is the only downside to it.

3 years ago

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Ron Durfey Pleasant Grove, UT

Have been a customer for over 10 years. They seem to like me because they keep raising my credit limit. I don't use them often it's only for emergencies and then I pay off my limit immediately. OK company but try to avoid using them.

3 years ago

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Kristin Pleasant Grove, UT

One of the best companies out there. You should feel very secure when borrowing money or considering getting a bank loan .

3 years ago

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P Crawley Pleasant Grove, UT

I just got the Chase Saphire Card and love it. I use it for everything and already gotten enough points to buy 2 round trips tickets to Florida.

3 years ago

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Andrew Sandy, UT

They make it easy to pay and their card terms are good.

3 months ago

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Christina Uebelein Honolulu, HI

Excellent customer service; easy to use website

3 months ago

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P. U.S.H Preserve Understand Sustain Humility Lincolnton, NC

Great company The banks are filled with helpful agents

3 months ago

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M Wilson Houston, TX

Easy to pay online website. Have both credit card and mortgage through them

8 months ago

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JOHN T MEEHAN

good customer service; good rewards program

1 year ago

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Connor Smith Port Saint Lucie, FL

Chase has a good interest rate. Pay on line

4 months ago

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JE

Chase has a great cash back system 10/10 recommend

4 months ago

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BlancheL

Chase customer service is definitely one of the best !

4 months ago

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Gabe Burton Riverton, UT

Lack of credibility with Chase. Extremely poor Reps. The quotes were 50$ wrong after I signed on. Called to dispute, either arrogant or incompetent Rep/Supervisor.

8 months ago

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Linda F Daniels

I like Chase- conveniently located.Always keeps me informed & helps me with finances

2 years ago

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Bee Faith

Immediately contact me with unusual activity, perfect bookkeeping, never any problems

2 years ago

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Warren Williams

Chase card was good was able to help me with renting room cars for football games

2 years ago

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Jiebo

customer service is top of the line. You can talk to a real person who can solve your problem.

2 years ago

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Elaine Ahlers

no problems and great rewards can use it anywhere and their mobil site is easy to use

2 years ago

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Druzell Asberry

Anytime problem you have with your credit card or purchases they take care of it immediately

2 years ago

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Audrey Jane Budzynski

Not very good. They have been a very poor company to deal with. They want your check in the mail before you ever get the Bill. The want access to your Bank Account. I won't do that.

3 years ago

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Sara Jane Crestwood, KY

Great card. Great with travel and points and fraud protection. I 10/10 would recommend.

3 years ago

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Jess Root Gilbert, AZ

Rate is solid. Love that my card doesn't have foreign transactions fees. Online customer service and app are great.

3 years ago

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Tc85 Chula Vista, CA

I got a bonus rewards when I open a creditcard in Chase with no annual fee. I used it for a while and got a good cash back.

4 years ago

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Matt DuFresne Castle Rock, CO

Reliable card with no security issues so far and I like the cash-back incentive.

4 years ago

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sally hicks Canyon Lake, TX

actually give back 1.5% and 5% on certain items, when I have questioned charges, any issues has been resolved

4 years ago

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Huntington Vancouver, WA

Decent cash back, fees are a little excessive and often unnecessary. Bad customer service 90% of the time.

4 years ago

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Dave J Killeen, TX'

Never an issue and easy to work with if some sort of transaction problem occurs.

4 years ago

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Carol Pena Melville, NY

They are very good with interest and helpful when you call and easy website to use.

4 years ago

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Shannon Morley Payson, UT

I love the reward points with Chase, I especially like to use them with my amazon account

4 years ago

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Jill Dastrup Eagle Mountain, UT

Great bank. Love that their safety features and extra steps they take to make sure your money is secure.

4 years ago

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James West Jordan, UT

Chase has THE poorest Customer Service! They don't listen and you have to repeat yourself over and over. You have to be transfered at least once to get action for problems.

4 years ago

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Kara B. Gastonia, NC'

Easy to understand billing and statements, multiple ways to pay, happy with rewards and rate.

4 years ago

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Tracy Dauterman Paso Robles, CA

Love everything except I think they could have more security features. This number gets stolen all the time.

4 years ago

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Gwen Shannon Simpson Daytona Beach, FL

Do not honor their promise to increase card limit after six on time payments and I had the card for 6 years, never made a minimum payment and never missed a payment. I just paid them off and will never use them again.

4 years ago

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Verna Poole Fort Lauderdale, FL

They're great, and I love the accuracy of my account. Friendliness of the bank staff

4 years ago

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M C Wilson Fort Pierce, FL

The interest rate is a little to high. Been a card member for along time and CHASE knows my payment history.

4 years ago

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Danish Noor Peoria, IL

Good Customer Service and Support. Can do better on the cash back. There are others credit cards out there that are offering more cashback points with no annual fees

4 years ago

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Deborah Ramsey Sterling, VA

Because they answer all my questions and work with me on the due date that is perfect for me

4 years ago

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Ed Thibodo El Cajon

They provide a reasonable rewards program and twice noticed a fraudulent charge.

4 years ago

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Heather Asher Lenoir City, TN

They're fair and treat their customers fairly. Applying and managing your account is easy and very self explanatory.

4 years ago

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Jerry Galbreath Seal Beach, CA

Great service and personnel are friendly and helpful. Frequent flyer miles are too high to make reservations.

4 years ago

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Katina Henderson Spokane, WA

They are consistent, and they have good rewards and benefits, but the interest rate is too high for someone with a 750+ credit score.

4 years ago

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Shari Lakeside, CA

easy to use and access the card and they have bank and ATM locations everywhere.

4 years ago

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Ann Kelley

Good customer service and issues are carefully reviewed and handled in a timely manner.

4 years ago