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6.0

Overall Score

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Dave Ros Pleasant Grove, UT

I've been with Chase VISA for many years now. I have appreciated their quickness to call me if they see unusual activity on the card. their customer support team is great!

4 years ago

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Amy Boren American Fork, UT

We love our chase cards. They are great with notifications for protection and they have great rewards. They are always great when we call with concerns.

5 years ago

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Don Boren American Fork, UT

I really liked their special Black card. It had the metal core in the card that made it heavy and it felt really cool in my hand. The customer service is very good.

5 years ago

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Aliza Henline Provo, UT

I have had chase for such a long time. I love the people who work there and how much they are willing to help me! I also love the college student account.

5 years ago

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Helen Macfarlane Pleasant Grove, UT

One of the things I like about credit with Chase is how user friendly their sites are. And costumer service treats you like a real person! Trustworthy, easy to use, and NICE.

5 years ago

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Anne Sainsbury Payson, UT

I worked as an accountant for a small company, and we used Chase as our Credit cards! I loved the ability I was able to see the companies Credit Card reports so easily, and our company got great interest rates!

5 years ago

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Alyssa skinner Gilbert, AZ

I recently had to go into Chase to get a credit card and my experience with them was great! The employees helped me get what I needed and made sure I understood everything!

5 years ago

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Hannah Anderson Provo, UT

Employees and Tellers are always helpful and kind. This bank also has an easily accessible app! Their credit cards are easy to open and I have had great success with mine.

5 years ago

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Craig Orem, UT

Great card with great benefits. I love the no annual fee card that I have because it still offers benefits. I have never had a problem with my Chase card!

5 years ago

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Evelyn Chidester Riverton, UT

I have enjoyed the Chase credit card for its incentives and also it is easy to track on my phone. The interest is a little high but if you keep a zero balance each month there are some great rewards.

5 years ago

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HLG American Fork, UT

This used the be my least favorite credit card. Threatened to cancel even. They have changed a lot. I like the rewards program the best. I use the Sapphire card.

5 years ago

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Haidyn Houtz South Jordan, UT

This credit card was really nice to have! They were super helpful and there was no unexpected charges to my card! The interest rate was super good and I had many benefits from using Chase!

6 years ago

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Sarah Fairfax, VA

They have tons of credit card options and some come with amazing introductory rates. Their website is fairly easy to use, their customer service has always been helpful.

6 years ago

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Anonymous Forney, TX

Extremely reliable. Great for traveling points.

7 years ago

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Verified Customer

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Anonymous Forney, TX

Extremely reliable. Great for traveling points.

7 years ago

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OUR REVIEW Bellaire, MI

I LIKE POINTS AWARDED VIA MY CHASE CARD. I ALSO LIKE THE CUSTOMER SERVICE WHEN I CALL THEM AND NEED HELP.

7 months ago

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Hope Miami, FL

I have ever used this cards and they easy to use and quick in making transactions.

8 months ago

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Luke Swierczynski Troy, MI

They always get me with the introductory offers, but their line up is still super competitive depending on your needs.

2 years ago

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LeAnn Baytown, TX

Love my Chase Marriott and Southwest Cards. The points are awesome. Makes vacationing very inexpensive!

3 years ago

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Ken Glanville Raleigh, NC

connected to Southwest Airlines, so most every purchase involved travel and became easy to overspend and deal with high interest rates, high minimum balances

4 years ago

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Hector H

They are always there to answer any concerns, they make sure you are protected should your account against fraud

4 years ago

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Gordon Mancuso

I've gotten thousands of dollars in sign up bonuses from Chase. Always glad to take their money if they're offering.

4 years ago

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Kevin P Mullins

excellent support- tremendous fraud detection. great customer interfaces and self serve capabilities

4 years ago

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Anita pea Dallas, TX

Chase bank credit cards are awesome, they were easy to use and easy to set up and my credit score is good with them.

4 years ago

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Audrey Mitchell Managua, MN

They have great customer service both during office hours and afterwards. They were helpful when I lost my credit card and getting it cancelled.

4 years ago

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Larson Riverton, UT

I’ve done lotta business with Chase through the years. I have been very fair with me and have taken care of my needs. I would recommend them.

4 years ago

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Bella Houtz South Jordan, UT

This is the only credit card we’ve had for years. Statements are clear and easy to read. Cash back is a bonus!

6 years ago

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Homer Rodriguez

Very prompt about notifying me when there are questionable charges and in managing fraudulent charges.

6 years ago

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Emile Mervin

They're just good. That's enough. I don't believe in bland statements to make up numbers in key stroke characters

6 years ago

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Carl J Lundstrom Rancho Mirage, CA

they do what they say will do, and perform above average. they are also a national bank with offices all over

6 years ago

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Danielle Syracuse, UT

As an employee from a company who uses Chase daily, i've been very disappointed in how they treat me, a customer. I bring business from 10 different accounts, and everytime i walk in to make a deposit, i get treated like im in the wrong for bringing in so many deposits. I've been tempted MANY times to change banks.

6 years ago Edited September 14, 2021

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Hayley Lambdin Orem, UT

Chase is great! We got set up on 0 percent APR for 18 months and it has been awesome for helping us pay off our laptops for school.

6 years ago

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hanson kathleen Forest Lake, MN

They are very nasty people unwilling to work with you report incorrectly and will not correct any issues they do whatever they want to your credit report I have a credit agency working on this and cannot get anywhere with them

7 years ago

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Zai Namaste Elizabeth, NJ

I am overall satisfied with their service. I've never had a problem with them. They have excellent customer service.

7 years ago

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Renee Kratt Marion, IA

We have been loyal customers with chase for over 30 years. Never had a problem and their site is very user friendly.

9 months ago

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Maria Juarez San Jose, CA

My experience with Chase credit card is how easy it is to apply for credit increase. I also appreciate other offers.

9 months ago Edited January 2, 2024

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Dahlia West Hills, CA

My Chase Visa is great! Visa is accepted everywhere unlike other credit cards. I have not experienced any issues while using my cradrds.

10 months ago

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Terri Miguel Punta Gorda, FL

When I call about a problem or a charge I did not make I encounter very friendly and helpful staff. They solve the problem every time.

1 year ago

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Sandra Anderson Spring Hill, FL

I like everything about Chase. Their website is exceptional and easy to use. All the information I need is right there.

1 year ago

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Suzy Williston, ND

I have had issues with fraud and they were quick to help me out so that it could not happen again. Customer Service is really great.

1 year ago

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Nikki Console Woodway, TX

Chase is a great credit card to have. They have a great rewards system. It is super easy to understand. Their customer service is outstanding!

1 year ago

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KK I Baytown, TX

Since switching to Chase my banking experience has improved dramatically! Great customer service and support! Saved money by switching

1 year ago

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CentralNEBnB Cozad, NE

Have been very pleased with Chase; however, have had my card compromised a couple of times. Customer service does a good job addressing my concerns.

1 year ago

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Gracie Adorno Randolph, MA

Great % pay backs on items purchased. Easy to download app and get all into on your account and more. Great to do business with.

1 year ago Edited May 25, 2023

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David Adrian Morales Weslaco, TX

I had one of their credit cards years back. It was not the greatest card. Didnt really offer much other than the basic service of the credit cards. Customer Service was Ok though which made it a little better.

1 year ago Edited May 22, 2023

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Cindy Schultz Tucson, AZ

I have a chase freedom card. they have been excellent about identifying any potentially fraudulent activity and notifying me in a timely manner.

1 year ago

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Joe White Dallas, TX

I have been a Chase customer for a very long time having switched from Capital One. Their service has been superb and above the competition!

1 year ago

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Crystal Batavia, IL

Worst bank ever! They canceled my credit card for no reason and didn't even tell me! I found out from a company when my payment bounced! When I called they were extremely rude and would not tell me why they cancelled my card! I had been a customer for years and always paid on time! After posting a bunch of warnings all over their social media someone eventually reached out and said it was a mistake and reactivated my card but it was too late... I would never use Chase ever again based on that experience!

1 year ago

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Raymond Mobley Dallas, TX

Chase gave me a variety of options that were very favorable for me and because I'm a veteran I have access to free checking and other services at no charge.

1 year ago

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Carissa Preston

Easy to use the app and the credit card itself is durable strong. Payment plans are not to bad to pay. They call you everyday if you do not pay on time.

1 year ago