Name: Chase
Rating: 4.6

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Melissa Reinoso Herriman, UT

I used to have a credit card with them and they are nothing but nice and great to work with. They will make sure to call you if your payment is late or if they have any questions about the card use.

6 years ago

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Derek Scoville Pleasant Grove, UT

I use my Chase card for most of my transactions. Anytime I use my card outside of my regular area, I will get an alert or phone call from them to verify that my card purchase was in fact authorized by me. I love their attention to keep my identity safe!

6 years ago

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tini mapu Orem, UT

I really love this company. My credit is not the best. As soon as I started paying off debt they gave me a credit card. It has really helped me raise my credit and build trust with the bank. I would recommend it to anyone.

6 years ago

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Trent Allen Queen Creek, AZ

Love how easy it is to have access to all of your account information in an easy to use online format. One of the best parts is all the reminders that are automatically sent out so you never forget to make a payment.

6 years ago

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J Crawley Provo, UT

I'm a new Chase customer. I've been impressed by Chase's professional customer service and ease of enrollment. We received our credit cards quicker than we anticipated. Great service!

6 years ago

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L. Fowler Pleasant Grove, UT

I have had my chase credit card for years and enjoy the benefits of their rewards program. I pay on time and if I ever have problem they are always available. I lost my card and they sent me new one right away and made sure that I was covered.

6 years ago

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STEWART ABBOTT

I like Chase overall but, had some problems signing onto my account online.

2 months ago

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martins timothy

They are not here to protect us and our money is not safe with them They exist to usurp our money with interest rates at 29.9% and policies that dictate how we, the customer, should behave which is not right

6 months ago

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Verified Customer

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Anonymous Baltimore, MD

I have had good experiences with Chase and appreciate the cash back offers they have.

7 years ago

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Christopher Semones

My Chase Bonvoy card is incredible. The points are amazing at, and the app is simple and easy to use.

8 months ago

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Mavris odunayo

What I like about chase is their transaction history and the way I can earn 3x on dining and travel purchases

8 months ago

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Joseph Tempe, AZ

I have a Saphire Credit card by Chase, my favorite card by far. Plus their customer service is world class. The card has a great rewards program also

1 year ago

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Lisa Chesterfield, MO

Wow! I get a free Door Dash Pass for a year with my Chase card!!! I did not know credit cards give us free stuff! Yay!

1 year ago

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Gene Hennigan Houston, TX

Have accumulated over a million points with Chase. Traveled from Hawaii to Kuwait without a problem. They have been quick to resolve fraud issues.

3 years ago

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Kym Tennant Salem, VA

I like that Chase looks after my account and verifies things when purchases are made in places that I don't usually visit.

3 years ago

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CoasterRider Show Low, AZ

Chase credit card services have been great to me over the years. They've investigated fraud claims and have always been fair and timely.

3 years ago

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Christina Black

I recently purchased a set of tires for my RV ($3,200) using a seller that required I use a Credit Card. I deposited that amount in the card, and after they credited my account they IMMEDIATELY LOWERED my allowed crfedit by that amount. Essentially, I lost the $3200 andI had to again pay the tire company (using a Mastercard Debit from my account instead)

4 years ago

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Steve Esteban

They are very responsive and helpful. When I lost my card while traveling they made it possible for me to still get gasoline. traveling

4 years ago

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Karina Aguilar Managua, MN

chase is the greatest! they opened an account for me when no one else did. they also gave me a good amount of credit for my first credit card

4 years ago

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Nicole Sohm Herriman, UT

I have the Chase cc right now through Costco and have been so happy with the return you get on your money on how much you spend.

4 years ago

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Mikayla Ralston Navarre, FL

I've used Chase for both mortagage and unsecured credit cards. Very easy to work with and very easy/convenient to make payments.

4 years ago

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Pat Ohagan Anadarko, OK

Several times I had to contact them about unauthorized charges. Their response and resolution was perfect by my standards

6 years ago

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Sichuan Canton, OH

Absolutely the best. In my opinion, Chase is the industry leader due to the company's professionalism and outstanding customer service.

6 years ago

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Clint Gilbert, SC

Great Company!! Great Awards offered. They offer cash, Amazon deals, money towards your bill, gift cards to multiple places.

6 years ago

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Frank Corbin Richmond, TX

I have had good service with my Chase United Mileage Plus card. My transactions are accurately processed and I find their website easy to use.

6 years ago

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Linda Horn Iowa, LA

They pay me to buy things. I pay off the balance so I pay no interest. Their service is great. They watch out for unlawful charges.

6 years ago

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Shanna Frederick, MD

I feel like they watch over my card for fraud- which makes me happy. They are fair with APR's. Customer service is alway polite and ready to help.

6 years ago

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Megan Van Peenen Pompton Lakes, NJ

I like the card, however I have nothing to ahi for the thousands I've spent on my United card. I have never received one plane ticket from all the money we have spent.

7 years ago

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Susan Miracle Louisville, KY

they are pests. Everytime you turn around they are sending you blank checks for you to tranfer other credit debt. Their rates are slightly higher. Or they keep sending you junk mail.

7 years ago

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Anonymous Preston, ID

I have NEVER had any problems. Whenever I have needed to call I actually get to talk to a person. Their customer service is GREAT!!!

7 years ago

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Oleeta Lagrange, GA

I do things online and their website is very intuitive and has given me no trouble. You/I can set alerts, which is very helpful. Excellent service.

7 years ago

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George Vanek Sherman Oaks, CA

They do what I ask, are responsible and I have NOT had any problems with them contrary to B of A that I have had nothing but trouble with!!!

7 years ago

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Lori Schwab Sandy, UT

Great customer service. I don't like paying the yearly membership fee as some of our other banks will waive it after an appropriate amount of time and good payment history.

7 years ago

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Susan Stewart Salt Lake City, UT

I've used a Chase card for the last couple of years. It is my highest interest rate from the 3 cards I have, but it is gives me some decent amazon reward points. We use Amazon a lot, and so having the rewards points go back to Amazon has been really nice. When I have had issues, it is difficult getting ahold of a person.

7 years ago

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C. Ward Lutherville-Timonium, MD

Scammers had to dispute numerous transactions, but would get flagged when I was using my own cards at hotels for booking flights . They stole $ from me when SSI made a back payment deposit owed to me . Account was closed and funds were never returned. They justified keeping funds by reversing disputes that were already investigated and ruled in my favor

10 months ago

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Darleen

I love dealing with companies that have your back if something goes wrong. Chase is excellent dealing with their customer service. A+ from me.

11 months ago Edited November 1, 2023

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Kerry Bachmann Cheyenne, WY

I have been a Chase customer for years and always will be. It’s nice knowing this company goes the extra mile with customer service!

11 months ago

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Cathi M. Cartersville, GA

I have a Visa card with Chase. The payment process is easy and they offer promotional no financing charges. It has been great.

11 months ago

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Russ Hamstring Lake Havasu City, AZ

Chase has some of the friendliest employees and excellent customer service. I have never had an issue with them for the many years we've been banking with them.

1 year ago

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Joyce M Nunn Ocala, FL

I have a mortgage, credit card, checking and savings because I trust them! Plus, o can find one almost everywhere I go, from Massachusetts to Florida!

1 year ago

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Ms Missy McDonough, GA

I haven't had a chase account for long and I experienced an issue with my application. They attempted to deny me due to their claim of being unable to validate my address, but to tell me of the denial, they had to send a letter to my address, which was the same address they claimed to be unable to verify. After a back and forth with their fraud team, I was finally approved.

1 year ago

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marc roder Portland, OR

Chase has really improved the user website experience for credit card holders, I can login and set up payments, review charges, and make changes easily!

1 year ago

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Alyssa Davis

I use Chase for my banking and decided to open a credit card with them as well. They made it easy to apply, and I can conveniently manage both my bank and credit accounts in the same place.

1 year ago

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Rose farbman Hollywood, FL

They set up appointments and then when you get there to get a medallion stamp. They then tell you it has to be sent into corporate. You have to come back when they approve it. Then when you come back they say they don't do TOD accounts. Do they think people like wasting gas coming back and fourth to get nothing done? Customer service stinks.

1 year ago

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Ronnie

I had opened a account with them last month and I have received ( 2 ) two telling me that I need to stop by a local branch all call customer service and when I did call customer service they told me there was no record of ever sending me a letter out ! So I'll stop by and loads of branch they told me it was error in regarding the receipt two different letters !!

1 year ago

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Crystal

Great credit promos with spending benefits. I love using the points to pay off bills. I love their app. It's easy to use and look up information I need.

1 year ago

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Lenora Shuman Orlando, FL

I use Chase for all banking needs and credit. I’ve never had an issue the customer service couldn’t resolve. The Orlando branch (kirkman) has been extremely helpful.

1 year ago

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James Walker Lithonia, GA

Chase have been really good to me , best bank I recommend. I left Bank of America over 15 years ago and went to chase because customer service is way better

1 year ago

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Mackenzie Spears Hutchinson, KS

I’ve been a chase customer for a number of years. I do like the offers I get for balance transfers. One thing that frustrates me so I can’t find a way to request a limit increase. My credit is stellar and I would like to continue to boost it by improving my debt Toni come ratio. Other cards have an option when you login to you account.

1 year ago

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FriscoTXHomeowner Frisco, TX

Not a fan of Chase credit cards. The rewards seem good, but you have to remember to sign up for a category each month, which I usually forgot. The bank account just has fees on top of fees, it's too much work to make sure I wasn't overcharged.

1 year ago