Name: Chase
Rating: 4.5

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J Paul Wright Central, UT

I like that my Chase card does not have fees, but I also do not get rewards for this card. The card itself and their service is easy to use and I like that when my mortgage was taken over by Chase, the accounts tied together for easy online access. Since I have an AMEX, this is my other card because VISA is usually accepted everywhere else that AMEX isn't.

5 years ago

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OUR REVIEW Bellaire, MI

I LIKE POINTS AWARDED VIA MY CHASE CARD. I ALSO LIKE THE CUSTOMER SERVICE WHEN I CALL THEM AND NEED HELP.

2 months ago

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Hope Miami, FL

I have ever used this cards and they easy to use and quick in making transactions.

2 months ago

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Mavris odunayo

What I like about chase is their transaction history and the way I can earn 3x on dining and travel purchases

3 months ago

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Renee Kratt Marion, IA

We have been loyal customers with chase for over 30 years. Never had a problem and their site is very user friendly.

3 months ago

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Verified Customer

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Karen Ramirez

They are responsive and when I have had a concern about an item on my card, they help resolve the issue for me.

3 years ago

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C. Ward Lutherville-Timonium, MD

Scammers had to dispute numerous transactions, but would get flagged when I was using my own cards at hotels for booking flights . They stole $ from me when SSI made a back payment deposit owed to me . Account was closed and funds were never returned. They justified keeping funds by reversing disputes that were already investigated and ruled in my favor

4 months ago

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Stephanie Ponce Hemet, CA

Chase is a bank I use to have. They’re in most places I travel so they are easily accessed which I enjoy when in vacation. Their costumer service is great!

6 months ago

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Russ Hamstring Lake Havasu City, AZ

Chase has some of the friendliest employees and excellent customer service. I have never had an issue with them for the many years we've been banking with them.

7 months ago

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Tim Johnson Eureka, IL

Best high limit cards to get, wish there loans against credit card was able to be more than 24 months, personal loans against credit card are comparable with bank if not better.

3 years ago

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Deb

I love my chase freedom unlimited. It is accepted everywhere. It gives 1.5% on all purchases. If there is a problem it is taken care of immediately. You can check on purchases through the website or the app.

4 years ago

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Lily Grant Lehi, UT

My family has used chase bank checking accounts, credit card, and savings accounts with chase banks for years. I would highly recommend chase bank as a trusted bank. They have locations everywhere.

4 years ago

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Eddie Rios Ogden, UT

Chase has been a great bank to handle my credit cards. They offer easy card replacement, great low rates and plenty of consumer protection. One of my best credit cards in my wallet.

4 years ago

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Suzanne E Slaton Homosassa, FL

They give you no slack at all...I was in a store and my credit card was declined. The amount was less than $15. I was so embarrassed I stepped aside and call Chase CS. They would not approve the transaction after just paying $100 the CS person asked for another payment. I ask him to please approve this transaction and he refused. I have been a long standing card member with them and never been late. So I asked him to close my account. He was more than happy to close it.

6 years ago

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Joel Marquez Tucson, AZ

i love em the rewards are awesome i went to bank to raise my limit and had $170 bucks there Belem my banker intantly help me out and got me those 170 buck back into my account

6 years ago

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Suzanna Wootton Springville, UT

I have nothing negative to say about Chase! They are kind and friendly whenever I have to interact with them and I LOVE my chase freedom card. I use it for everything and i get cash back every single month. It's awesome!

6 years ago Edited September 14, 2021

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DaikiGifts

My Chase Visa credit card account was opened in the NY. Not sure of other Visa cards, I use Chase Visa cards only. My problem gripe is that if I use my Chase Visa cards outside of the Continental USA, there will be a charge of either 3 or 5% fee (not sure exactly how much). This fee also apply for using it in Puerto Rico, where I temporary base . I thought Puerto Rico was part of USA!!!!!

6 years ago

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Irene Schmigiel Buffalo, NY

I have had no issues. The only thing I wish for is that someday I could actually talk into my bracelet and pendant. Sometimes I forget to take the piece you talk into and listen to,

6 years ago

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Clifford Parker Fairview Heights, IL

I've had the card for 30 plus years and have never had a problem with service or the products offered by Chase. I am completely satisfied with Chase and would gladly recommend their services to my family and friends.

6 years ago

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Breanna Jones Herriman, UT

I have been happy with my chase credit card. My only complaint is I have had more problems with fraud with this credit card that any of my other credit cards. They have been easy to work with and have overnighted me a new card every time but it is still a pain. But every single time it has been caught and they have taken action quickly.

6 years ago

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Joseph Peterson Milwaukee, WI

LOVE Chase. I've used their Credit card for years and their banking on and off . The cc is great with wonderful service when I call in. Any issues with fraudulent charges are usually caught by them before I see them - they take care of them without an issue.

8 months ago Edited July 28, 2023

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Carlos Agosto

I have this card and is amazing card no problem for pay on time I paid always by phone and I don’t have problem billing in time the costumer service resolved any problem high recommend!!!!!

10 months ago Edited June 8, 2023

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Martin Irwin Mars, PA

A great customer service. They went back on a year of charges that I did not recognize and remove them without any problems. Thank you. They are consistently polite and helpful.

11 months ago

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Matthew Ohmann Lake Placid, NY

I had this bank. How about 10 years ago when I lived in California San Diego. At first it was a good bank, but when it was time for me to move on and out of California, I had some problems when using my card across country in different states, I had problems with my balance when I would check on it. It made it seem like I had more money than I did which ultimately caused my account to go overdraft by a little bit which ultimately caused me to have four late payments. I called customer service and tried to explain my situation and they would only give me one late payment back. That left me with three late payments that I shouldn’t of had to pay as my current balance told me I had the money. Another situation when I leased a vehicle the dealership used Chase as my lender. I went to return my lease a month early because of a promotion I was given by the dealership to get a new vehicle. So I went and put a stop payment on the last months payment as the car salesman told me to and Chase still decided to the next day Go ahead and pay the dealership the last months worth, and instead of going to and talking to the dealer and taking back their money, they called me and tried to get me to pay that last month, which would’ve given the dealership an extra months worth of money when I didn’t have the vehicle the dealership did. Overall a couple not so good experiences with Chase but overall and OK bank to do business with.

1 year ago

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Kami T Pickens, SC

Great company that rewards customers frequently! I have been impressed with customer service when asking about setting my card up for certain benefits. They are extremely knowledgeable and very responsive to any questions I may have! True professionals!!

1 year ago Edited April 5, 2023

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julie roberts

Chase is only the second credit card I’ve had but so far I’ve been impressed with the app and the rewards offered. I used it for a balance transfer because the interest rate is 0 for 15 months. Their customer service can be reached in the app (it logs the conversation so you don’t have to stay in an instant chat nor do you have to check an support email chain to see about your question or request!). My one complaint would be that they took a while to send out my card and a while to approve my balance transfer.

1 year ago

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Rafael Matthew Jamaica Plain, MA

I have been using Chase review for the past few months and it's the best product I've ever used. It allows me to review my financial data quickly and easily, in an organized manner. The user interface is intuitive, so I don't have to spend time learning how to use it, which saves me a lot of time. I highly recommend Chase review!

1 year ago

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Don Thigpen Kansas City, MO

This is a status card albeit you can get better value from other companies. I like the one card I have because I believe Chase is a status card. I only use it, however, for emergencies; but the card makes me feel "credible" plopping it down for payment whenever I use it.

1 year ago Edited February 10, 2023

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Ladie Lavender Eastsound, WA

I have two credit cards with them for years, one is getting good points and couple of times when I fell behind with my payments due to.loss of job, they worked with me to help me catch up. Which is why after closing all other credit cards, I will keep Chase cards.

1 year ago Edited December 14, 2022

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Jewelleah Kempers Las Vegas, NV

Chase has an amazing selection of credit cards available and have many incentives and bonuses they offer. However, they did bump my rate up one day when I had never been late or missed a payment so I was upset that I went from a 12% rate to a 24% rate overnight simply due to being late ON ANOTHER ACCOUNT, A NON CHASE CREDIT CARD. It had nothing to do with Chase but they jumped on the bandwagon to charge me more the very first chance they had.

1 year ago

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Judy Fred Narragansett, RI

Chase is a superior credit card company (bank). They offer reasonable rates, flexible payment options, and a phone app that is a breeze to use. The technology is spot on. I love that I can just "tap" and go. I have other cards, but this is my "go to" card! Love my loyalty rewards -- so many options!!

2 years ago

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G. W. Columbia, SC

Awesome features! Chase credit card services go beyond just credit card usage. You can actually use their card when renting a vehicle and don’t have to pay for extra vehicle insurance coverage because it’s covered by using their card for the rental. I also love the connection with Amazon card services.

2 years ago

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Erica Reynolds

I was drawn to Chase because of their referral bonuses! I opened a bank account with them to start saving. I also ended up getting a Chase credit card through Amazon. I've gotten alot of cash back rewards that I've been able to use straight from Amazon. It's my favorite card!

2 years ago

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Yuli Gallardo Delray Beach, FL

I have been a Chase Credit Card customer since I got my first line of credit around 2006 and have stayed a loyal customer since then. I enjoy and have used their rewards program a lot of times and their VISA card gets accepted everywhere I go which gives me a piece of mind when going shopping or dining out.

2 years ago

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Korinne C Riverton, UT

I currently have an Amazon credit card through Chase and it has been great. I use it so often that I get a lot of Amazon points to go towards more purchases. The Chase website is easy, clean, and modern. We plan on keeping that card for a long time.

2 years ago

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Alicia Mesa, AZ

I have used Chase for a credit card in the past and had no issues with them. Their cards were in the mail before the old ones expired and when we needed to make a change on our account, they were there and happy to help! No complaints!

2 years ago

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Moses F. Chandler, AZ

We highly recommend Chase Bank & its Credit card services. We have been customers for many years, * have always been treated with a high level of Professionalism & Great customer support. We trust Chase zBank with all our investments.

2 years ago Edited January 21, 2022

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letsgogreen12 Macomb, MI

I use Chase Bank for just about everything. I have a debit/credit card. My only complaint is that a lot of the in-person locations have closed and it is recommended to go online for services. I prefer in-person service, especially with all of the banking scams going on around the world. Their in-person staff has always been courteous and efficient.

2 years ago Edited January 16, 2022

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Alexandria Lekberg Chesterfield, VA

I love banking with Chase. They are always very kind and helpful when I go in. The only downside is that there are not Chase banks everywhere in the United States. They just added a new Chase bank near me for the first time and I have lived in Virginia for nine years. I am very grateful they are growing!

2 years ago

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Daniel Cebrero Henderson, NV

One of my first bank accounts was opened here and it’s my one and only bank account I kept. They always have my back for any issues. Fraudulent, overdrawn etc. They are one of the biggest on the game for a reason and I’ve had their credit card since the start. Their points back system is one of the best and i love their service

2 years ago

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Steven Shimmin

Thrilled with the Chase services through credit card and investment services. Good rates and great incentives and rebates on your spending. Customer service and employees are friendly, helpful and top notch. So proud to be part of the Chase family

2 years ago

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Sarah Biondo Gilbert, AZ

We have a couple of chase credit cards and have bigger credit limits on them after being customers for awhile. Everything is easy and we also seem to have great 0% balance transfer options that we love and take advantage of. Customer service is always helpful.

2 years ago

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Jlbflatx New Braunfels, TX

Like chase credit card , used the 1 1/2 % back rewards. No fees if paid on time. Easy to view online with your bank account and pay directly right there viewing both. Only had one problem and that was with their damage protection. Had item bought and got damaged and they gave me hard time on reimbursement as promised. Did eventually have to go to BBB and got reimbursed. Other than that found to be a great card with many convenient options to use online to track everything. Really loved being able to view right along with bank account and charge card and pay.

2 years ago

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Russell Vastine Aurora, CO

I have had a chase credit card since I was 16. They are the only cards I have. They have great customer service and I like the text notifications they send me. The fraud department is very helpful they will alert you anytime they find something even a little suspicious

2 years ago Edited January 3, 2022

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Mandi Colorado Springs, CO

I have a chase card through Costco and Amazon and enjoy both. I love how I can earn a ton of cashback on Amazon with their Amazon credit card through Chase. I also really like the online platform for the chase credit card account. It is very simple and easy to navigate.

2 years ago

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Shannon Biassou Tallahassee, FL

If you don't have Chase, what are you doing. Chase is a great card company. Their mobile app is extremely simple to use, they have a money transfer ability built in (Zelle) and the add interest payments to your savings account.

2 years ago

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roberto arcia Columbia, MO

I have been a Chase member for about a year now. I have greatly benefitted from being a member of this bank. They have great rewards when it comes to using your credit card, more so than other credit options. I would 100% recommend this to anyone who needs a card to build credit and are looking for great rewards too.

2 years ago Edited October 28, 2021

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Megan Roper South Jordan, UT

Chase credit card was my first credit card and they were so good to work with. I love that they were willing to give me a credit card with no credit history on my belt. It was because of Chase that I was able to build my credit.

2 years ago

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Vicki H. Poolesville, MD

I use my Chase credit card for my Amazon and online purchases. I earn Amazon credits for my purchases which allows me to rebates via purchase discounts and free shipping. I now handle all transactions or communication online -- saves time, paperwork, and stamps.

3 years ago

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Stephanie Byrd Miami, FL

I bank with 3 different companies and I would have to say that Chase is my favorite. Chase makes banking easy and efficient with the best mobile banking and best customer service. From those large aspects to the design of a long lasting card, I really love Chase.

3 years ago