BestCompany.com is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.
Are you a representative
of this company?Claim this Profile
Chase, which merged with JPMorgan & Co to become JPMorgan Chase & Co in 2000, is one of the "big four" banks in the United States. The company offers a number of financial services, including credit cards and banking.
Chase offers some cards with an introductory rate of 0 percent for the first 15 months. After that, rates rise to 15.74 to 24.49 percent*, which is very competitive among rates offered by other top credit card companies.
Chase offers several rewards programs that allow cardholders to earn cash back rewards, bonuses, and travel points.
Chase works to help its customers reduce losses by catching fraudulent activity before it causes serious damage by offering monitoring and verification services. Visit Site
Depending on the card, Chase charges annual fees up to $95, which is higher than industry average.
Late payments will incur fees of $15 to $37 dollars.
Chase charges a fee of 3 percent for foreign transactions, which can be deterring for frequent travelers.
Some companies in the industry allow their cardholders to monitor their credit scores for free. However, Chase does not offer this service.
credit card interset rate to high. I am not happy with credit card interest rate
Interest rate is too high. When you are never late on a payment you should be able to earn a lower interest rate. I like being able to make payments on line. So far no issues with false charges or someone stealing by identify and susing the card online.
They always follow through with any issues that I may have.
Good cash back programs, low interest rates, good customer service.
Poor cashback rewards. Chase pays the least amount of any credit card I use!
Rewards program is great the sign up bonus gave me 3 round trip tickets
Always there when I call, very supportive with disputes.
We have a low interest rate. The main advantage for why we use this credit card is to earn Southwest Airlines Sky miles. Chase also notified me when a suspicious charge was made on my credit card. They froze my account and sent me a new card right away and refunded the fraudulent charges.
Very prompt about notifying me when there are questionable charges and in managing fraudulent charges.
High interest rates and low lines of credit
They're just good. That's enough. I don't believe in bland statements to make up numbers in key stroke characters
Good credit card, that can be used everywhere. I like their online services to track spending.
My dad uses a chase credit card and he really likes the cash back on it.
Chase is my favorite bank because they are very organized.
Easy to navigate website, and make payments.
Balance question rep answered all my questions and was very efficient
I'm a new Chase customer. I've been impressed by Chase's professional customer service and ease of enrollment. We received our credit cards quicker than we anticipated. Great service!
One of the best companies out there. You should feel very secure when borrowing money or considering getting a bank loan .
Chase is great and always very helpful when I have a question - I only wish that they allowed for more than 180 days of data download at a time.
I have had my chase credit card for years and enjoy the benefits of their rewards program. I pay on time and if I ever have problem they are always available. I lost my card and they sent me new one right away and made sure that I was covered.
Use our credit card for everything and love the points we get to buy gift cards of flights!
I just got the Chase Saphire Card and love it. I use it for everything and already gotten enough points to buy 2 round trips tickets to Florida.
It's okay. I have never had a problem with it. I use my points at different online dealers. Easy payment system. Good card when you are starting out to build your credit.
This is my favorite credit card to use! Low interest, and even had zero interest for the first year I had it!
I like their website and cash back rewards.
Love the customer service associated with chase credit cards. The account website is easy to understand and navigate.
Great intro rate for the first year. No interest
Love their amazon credit card! Great reward program! Easy app to use!
I love my chase Marriott Rewards card! I love earning points towards stays at Marriott hotels worldwide!
Absolutely the best. In my opinion, Chase is the industry leader due to the company's professionalism and outstanding customer service.
very good, I've had no problems in my dealings with Chase Visa
Great Company!! Great Awards offered. They offer cash, Amazon deals, money towards your bill, gift cards to multiple places.
Rude customer service, they make you feel inadequate if you dont read the fine print
Very good experience with travel points and booking online
I got a bonus rewards when I open a creditcard in Chase with no annual fee. I used it for a while and got a good cash back.
Excellent and very friendly customer service
They give you no slack at all...I was in a store and my credit card was declined. The amount was less than $15. I was so embarrassed I stepped aside and call Chase CS. They would not approve the transaction after just paying $100 the CS person asked for another payment. I ask him to please approve this transaction and he refused. I have been a long standing card member with them and never been late. So I asked him to close my account. He was more than happy to close it.
Great service, easy navigation online and notifications/ alerts are the best.
Mere words cannot express my excitement at paying 29.99 percent interest.
They have a great combination of online, automated telephone, and telephone representatives. They also send messages via email and/or text messages if there is any unusual credit activities. They take my security very seriously and I like that.
Received a notice which read my card may have been compromised ..when I called No one knew why and "forwarded" me to AMAZON. And they did not know either
Change of terms. Transferred large balance at low rate fixed for life of loan. Chase reneged.
Best credit cards that I have used over the rest...
Good experience, I would recommend this to those who are trying to build their credit.
They are very attentive to my need and customer support is 2nd to NONE
Fraud charges taken care of promptly and efficiently
company is fine as credit card company goes
i love em the rewards are awesome i went to bank to raise my limit and had $170 bucks there Belem my banker intantly help me out and got me those 170 buck back into my account
Reliable card with no security issues so far and I like the cash-back incentive.
actually give back 1.5% and 5% on certain items, when I have questioned charges, any issues has been resolved